169 AI Architect jobs in the United Arab Emirates
AI Solutions Architect
Posted today
Job Viewed
Job Description
We're looking for a AI Architect to join our growing AI delivery team. You'll design and build large language model (LLM) systems that move beyond experimentation and into real-world production—powering search, summarization, knowledge assistants, and automation for enterprise clients.
This is a hands-on, execution-focused role. You'll work closely with product managers, engineers, and AI specialists to ship scalable solutions. You won't be buried in research or building theoretical models—you'll be deploying actual systems that users rely on every day.
Requirements
What You'll Do
- Architect end-to-end GenAI systems, including prompt chaining, memory strategies, token budgeting, and embedding pipelines
- Design and optimize RAG (Retrieval-Augmented Generation) workflows using tools like LangChain, LlamaIndex, and vector databases (FAISS, Pinecone, Qdrant)
- Evaluate tradeoffs between zero-shot prompting, fine-tuning, LoRA/QLoRA, and hybrid approaches, aligning solutions with user goals and constraints
- Integrate LLMs and APIs (OpenAI, Anthropic, Cohere, Hugging Face) into real-time products and services with latency, scalability, and observability in mind
- Collaborate with cross-functional teams—translating complex GenAI architectures into stable, maintainable features that support product delivery
- Write and review technical design documents and remain actively involved in implementation decisions
- Deploy to production with industry best practices around version control, API lifecycle management, and monitoring (e.g., hallucination detection, prompt drift)
- Proven experience building and deploying GenAI-powered applications, ideally in enterprise or regulated environments
- Deep understanding of LLMs, vector search, embeddings, and GenAI design patterns (e.g., RAG, prompt injection protection, tool use with agents)
- Proficiency in Python and fluency with frameworks and libraries like LangChain, Transformers, Hugging Face, and OpenAI SDKs
- Experience with vector databases such as FAISS, Qdrant, or Pinecone
- Familiarity with cloud infrastructure (AWS, GCP, or Azure) and core MLOps concepts (CI/CD, monitoring, containerization)
- A delivery mindset—you know how to balance speed, quality, and feasibility in fast-moving projects
- Experience building multi-tenant GenAI platforms
- Exposure to enterprise-grade AI governance and security standards
- Familiarity with multi-modal architectures (e.g., text + image or audio)
- Knowledge of cost-optimization strategies for LLM inference and token usage
- ML researchers focused on academic model development without delivery experience
- Data scientists unfamiliar with vector search, LLM prompt engineering, or system architecture
- Engineers who haven't shipped GenAI products into production environments
Benefits & Growth Opportunities:
- Competitive salary and performance bonuses
- Comprehensive health insurance
- Professional development and certification support
- Opportunity to work on cutting-edge AI projects
- International exposure and travel opportunities
- Flexible working arrangements
- Career advancement opportunities in a rapidly growing AI company
#J-18808-Ljbffr
CX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrCX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrCX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrCX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrCX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrCX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrBe The First To Know
About the latest Ai architect Jobs in United Arab Emirates !
CX & AI Architect
Posted today
Job Viewed
Job Description
We're seeking a highly skilled and passionate CX & AI Architect to join our CTO office. Reporting directly to the CTO, you will play a pivotal role in shaping the future of our AI-driven customer experience solutions. This role involves designing and developing CX & AI architecture blueprints that align with strategic goals and industry best practices, engaging with customers to understand their needs, ensuring solution governance, and providing thought leadership in the CX and AI technology space.
At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.
You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.
Responsibilities
Lead the design and development of CX & AI architecture blueprints, ensuring they align with business objectives, industry standards, and best practices.
Act as a technical expert during customer sales engagements, presenting CX & AI capabilities and tailoring solutions to meet specific client requirements.
Provide technical oversight and governance for CX & AI projects, ensuring adherence to architectural standards, network and security considerations, and performance benchmarks. Identify solution risks and propose mitigation strategies.
Stay updated on the latest trends and advancements in CX and AI technologies, contributing to thought leadership through white papers, blog posts, conference presentations, and internal knowledge sharing.
Collaborate with cross-functional teams, including Sales, Pre-Sales, Professional Services, and Marketing, to ensure the successful delivery of CX & AI solutions.
Leverage an AI-first approach to transform customer experience (CX) with innovative and scalable solutions. Utilize advanced AI technologies to enhance customer interactions, streamline processes, and unlock actionable insights.
Contribute to the development of Digital Skilling Programs related to CX & AI, ensuring the team remains at the forefront of industry knowledge and capabilities.
Qualifications
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
10+ years of experience in IT architecture, with a focus on CX and AI solutions.
Strong understanding of CX principles, methodologies, and technologies (e.g., AI, Virtual Assistant, CCaaS, CRM, customer analytics, journey mapping, WFO, Social).
Expertise in AI technologies, including machine learning, natural language processing, and computer vision.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, GCP) and related AI services.
Excellent communication, presentation, and interpersonal skills.
Proven ability to influence and lead technical discussions.
Strong problem-solving and analytical skills.
Experience designing secure, scalable, and reliable AI-driven CX solutions.
Familiarity with Microsoft Copilot and Microsoft product suites.
Preferred Certifications:
Certifications in relevant technologies (e.g., CX Certifications, AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect Expert).
TOGAF Certified.
Experience with CX platforms (e.g., Genesys Cloud CX, NICE, MS DCC, Co-Pilot, Cognigy, Kore.ai, Yellow.ai).
Published research, presentations, or thought leadership on CX and AI topics
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- CX & AI Architect
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
#J-18808-LjbffrAI Architect (EMIRATI)
Posted today
Job Viewed
Job Description
An established leader in innovation and digital transformation is seeking an AI Architect to drive the design and implementation of scalable, enterprise-grade AI solutions. This pivotal role will align advanced AI systems with strategic business goals, while ensuring infrastructure, data pipelines, and ML components are optimized for performance and flexibility.
As an AI Architect, you will shape the AI solution roadmap and collaborate closely with cross-functional teams, including data science, governance, and QA, to design and deliver reliable, high-impact AI systems. You will play a key role in defining architecture, guiding development, and ensuring quality across the entire lifecycle of AI initiatives.
Key Responsibilities:
- Contribute to the design of scalable and flexible AI architectures aligned with business goals and future enhancements.
- Prepare low-level design documentation in line with enterprise architecture and functional requirements.
- Provide architecture recommendations focused on reliability, performance, and maintainability.
- Collaborate with data science and AI teams to develop proof-of-concept solutions including classical ML and large language models (LLMs).
- Support agile delivery teams by embedding AI expertise into sprint cycles, from planning to QA.
- Assist in implementing data quality controls to ensure consistency and accuracy of AI-driven insights.
- Define and document test cases for user acceptance testing (UAT), ensuring robust QA practices and pre-UAT readiness.
- Create documentation for version control, deployment, and rollback strategies in coordination with internal governance standards.
Candidate Profile:
Education:
Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.
Experience:
8+ years in AI solution architecture, with proven experience designing and deploying ML systems in enterprise settings.
Technical Skills:
- Python, SQL, TensorFlow, PyTorch
- Databricks, MS Fabric
Why Join:
This is a unique opportunity to architect AI solutions that have real-world impact in a digital-first organization. You’ll work in a highly collaborative, agile environment with cutting-edge technologies and expert teams. Enjoy competitive compensation, outstanding benefits, and opportunities for continuous growth in the evolving AI landscape.
How to Apply:
If you're passionate about building scalable AI systems and thrive in fast-paced, agile environments, we’d love to hear from you.
***Only shortlisted candidates will be contacted***
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionEngineering, Product Management, and Information Technology
- IndustriesStaffing and Recruiting
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#J-18808-LjbffrExpert AI Solutions Architect Wanted
Posted today
Job Viewed
Job Description
We are seeking an expert AI solutions architect with a proven track record in delivering data-driven projects.
- Lead the development of tailored analytical solutions leveraging expertise in Big Data, IoT, AI/ML, NoSQL, and Data Analytics.
- Drive business value for customer requirements in areas such as:
- Designing innovative solutions to optimize operational efficiency.
- Developing predictive models to drive strategic decision-making.
Key Skills:
- Proficiency in machine learning algorithms and statistical modeling.
- Experience with cloud-based platforms and data warehousing solutions.
- Ability to collaborate with cross-functional teams to deliver results-driven projects.
Benefits:
- Opportunity to work on cutting-edge AI projects.
- Collaborative work environment with experienced professionals.
- Potential for career growth and professional development.