1 150 Airline Staff jobs in the United Arab Emirates

As an Airline Account Manager , your principal role is to foster, possess, and oversee enduring relationships with our key clients. You will assume full accountability for managing customer relationships and existing revenues, aiming to propel new sales opportunities and elevate overall revenue.

Additionally, you will play a pivotal role in guiding and influencing a cross-functional team engaged with the customer, encompassing technical pre-sales, delivery, and customer success, ensuring optimal outcomes.

1. Strategic Relationship Building:
   • Establish and nurture enduring relationships with key clients at various organizational levels.
   • Define and maintain stakeholder mapping for comprehensive engagement.
   • Manage customer expectations to ensure high levels of satisfaction.
   • Account Management and Sales Strategies.
2. Develop and implement comprehensive account management plans:
   • Formulate effective sales strategies to preserve, expand, and grow existing business.
   • Drive the identification and pursuit of new sales opportunities to achieve company goals.
3. Solution Presentation and RFP Management:
   • Conduct engaging product demonstrations to showcase the capabilities and benefits of our Airline NDC Solution.
   • Tailor demonstrations to align with the specific needs and challenges of each airline.
   • Lead the technical aspects of RFP responses, collaborating with internal stakeholders.
4. Cross-Functional Team Leadership:
   • Guide and influence technical pre-sales, delivery, and customer success.
   • Ensure seamless execution of account management plans through effective collaboration.

• Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business).
• Proven experience in a techno-sales role in the Airline or GDS.
• Existing relationships with C-suite executives and other high-level decision-makers within the airline industry.
• Strong technical background and understanding of APIs, integrations, and software development concepts.
• Excellent presentation and communication skills, capable of articulating complex technical concepts clearly.
• Experience responding to RFPs and crafting detailed technical proposals.
• Exceptional communication skills at delivering compelling presentations to a diverse audience.
• Fluency in English (additional language like Arabic is an advantage).
• Ability to travel as needed for client meetings, demonstrations, and industry events.

TPConnects is an IATA-certified, global, travel content aggregation and distribution, SaaS and cloud technology company. We help airlines and travel agencies to distribute retail travel products through our solutions built on IATA’s New Distribution Capability (NDC) Standard. We are a part of Flight Centre Travel Group (FCTG). Our goal is to provide solutions that unlock retailing possibilities for the industry without the constraints of legacy systems. We have a vibrant, multi-cultural team and we celebrate and recognize our talents. We are a rapidly growing 130+ strong employees’ company, headquartered in Dubai, UAE, with teams in the UK and in India. Join us to be at the forefront of airline distribution transformation.

At TPConnects, we ensure your journey with us is as smooth as a first-class flight. Here are some of the perks you can expect when you come on board:

• Medical Insurance: Comprehensive coverage to keep you and your family healthy.
• Annual Ticket Home: We provide you with an annual ticket home, so you can visit your loved ones.
• Performance-Based Bonus: High-flyers are rewarded! Your hard work will be recognized with a performance-based bonus.
• Relocation Package: We offer assistance to help make your move to our location as smooth and stress-free as possible.
• Coursera Access: So you can pilot your career to new altitudes.
• 30 Calendar Days Vacation: More layovers (vacations), less turbulence (work stress)!

Upload CV *

By proceeding, I accept the processing of my personal data for the purpose of this application and agree to the website terms of use and to my personal information being handled in accordance with our privacy policy.*

Our regular newsletters bring you TPC travel product and technology news as well as job opportunities.

Stay connected with the latest news and offers from TPConnects. By proceeding, I agree to the website terms of use and to my personal information being handled in accordance with the privacy policy.*

As an Airline Account Manager, your principal role is to foster, possess, and oversee enduring relationships with our key clients. You will assume full accountability for managing customer relationships and existing revenues, aiming to propel new sales opportunities and elevate overall revenue.

Additionally, you will play a pivotal role in guiding and influencing a cross-functional team engaged with the customer, encompassing technical pre-sales, delivery, and customer success, ensuring optimal outcomes.

1. Strategic Relationship Building:
   • Establish and nurture enduring relationships with key clients at various organizational levels.
   • Define and maintain stakeholder mapping for comprehensive engagement.
   • Manage customer expectations to ensure high levels of satisfaction.
   • Account Management and Sales Strategies.
2. Develop and implement comprehensive account management plans:
   • Formulate effective sales strategies to preserve, expand, and grow existing business.
   • Drive the identification and pursuit of new sales opportunities to achieve company goals.
3. Solution Presentation and RFP Management:
   • Conduct engaging product demonstrations to showcase the capabilities and benefits of our Airline NDC Solution.
   • Tailor demonstrations to align with the specific needs and challenges of each airline.
   • Lead the technical aspects of RFP responses, collaborating with internal stakeholders.
4. Cross-Functional Team Leadership:
   • Guide and influence technical pre-sales, delivery, and customer success.
   • Ensure seamless execution of account management plans through effective collaboration.

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Business).
• Proven experience in a techno-sales role in the Airline or GDS.
• Existing relationships with C-suite executives and other high-level decision-makers within the airline industry.
• Strong technical background and understanding of APIs, integrations, and software development concepts.
• Excellent presentation and communication skills, capable of articulating complex technical concepts clearly.
• Experience responding to RFPs and crafting detailed technical proposals.
• Exceptional communication skills at delivering compelling presentations to a diverse audience.
• Fluency in English (additional language like Arabic is an advantage).
• Ability to travel as needed for client meetings, demonstrations, and industry events.

TPConnects is an IATA-certified, global, travel content aggregation and distribution, SaaS and cloud technology company. We help airlines and travel agencies to distribute retail travel products through our solutions built on IATA's New Distribution Capability (NDC) Standard. We are a part of Flight Centre Travel Group (FCTG). Our goal is to provide solutions that unlock retailing possibilities for the industry without the constraints of legacy systems. We have a vibrant, multi-cultural team and we celebrate and recognize our talents. We are a rapidly growing 130+ strong employees' company, headquartered in Dubai, UAE, with teams in the UK and in India. Join us to be at the forefront of airline distribution transformation.

At TPConnects, we ensure your journey with us is as smooth as a first-class flight. Here are some of the perks you can expect when you come on board:

• Medical Insurance: Comprehensive coverage to keep you and your family healthy.
• Annual Ticket Home: We provide you with an annual ticket home, so you can visit your loved ones.
• Performance-Based Bonus: High-flyers are rewarded Your hard work will be recognized with a performance-based bonus.
• Relocation Package: We offer assistance to help make your move to our location as smooth and stress-free as possible.
• Coursera Access: So you can pilot your career to new altitudes.
• 30 Calendar Days Vacation: More layovers (vacations), less turbulence (work stress)

Upload CV *

By proceeding, I accept the processing of my personal data for the purpose of this application and agree to the website terms of use and to my personal information being handled in accordance with our privacy policy.*

Our regular newsletters bring you TPC travel product and technology news as well as job opportunities.

Stay connected with the latest news and offers from TPConnects. By proceeding, I agree to the website terms of use and to my personal information being handled in accordance with the privacy policy.*

We are seeking a seasoned Travel Industry Expert to join our team as an Airline Specialist.

As a key member of our Business Development team, you will play a pivotal role in delivering exceptional customer service and achieving sales targets by building strong rapport with clients and guiding them through every step of their travel journey.

Key Responsibilities:

1. Deliver exceptional customer service and achieve sales targets by building strong relationships with clients and providing personalized travel solutions that meet their unique needs and preferences.

2. Provide accurate and efficient travel counselling by offering expert advice on flight options, routings, fares, itineraries, and travel requirements, ensuring seamless client experiences.

3. Expertly manage ticketing operations using GDS systems (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans, minimizing delays and cancellations.

4. Stay up-to-date on global travel restrictions and requirements to ensure compliance and smooth client experiences.

5. Foster long-term relationships with clients by engaging with them in a professional and courteous manner, tailoring solutions to meet their evolving needs and budget.

• Education: Bachelor's degree in Travel/Tourism, Marketing, Sales, Business, or related field.

• GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).

• Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.

• Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.

• Experience: Prior work in a travel agency (minimum of 2 years preferred), especially in sales and operations for international airline ticketing.

• Knowledge: A solid understanding of passport, visa, and health requirements for international travel.

• Added Advantages:

  • Multilingual abilities.
  • Familiarity with CRM software, Office 365, and online booking platforms.
  • Personal travel experiences that enhance your ability to counsel clients.

• Opportunity to work in the dynamic travel industry.

• Competitive compensation package.

• Travel

• Tourism

Airline Captain Job Summary

• We seek an exceptional Airline Captain to join our team of professionals in a dynamic and fast-paced environment.

Job Overview

As an Aircraft Technician, you will be responsible for delivering exceptional maintenance services for aircraft checks and repairs. Our team excels in providing timely and cost-effective solutions, from comprehensive inspections to major system repairs.

• Carry out routine servicing and maintenance on aircraft engines and components while adhering to safety procedures and regulations.
• Replace defective components and perform other maintenance activities as directed by your supervisor.
• Assist Licensed Aircraft Engineers in troubleshooting and defect rectifications, including performing instructions contained in job cards.
• Participate in creating a safe working environment and minimize accidents by highlighting any deficiencies or failures.
• Maintain clean and organized workspaces, including the ramp, vehicles, stands, and lockers.
• Be aware of airport safety regulations and maintain an Airport Driving Permit.
• Manage performance by collaborating with supervisors on development plans and training requirements.
• Ensure prompt attendance to allocated tasks to maximize ground time and avoid operational delays.

Required Qualifications and Skills

For this role, we are seeking individuals with:

• At least 5 years of experience in engineering or a related field.
• A Graduate degree (12+2).
• Apprenticeship in Aircraft Maintenance or equivalent training with a reputable airline or approved maintenance organization.
• Excellent knowledge of aircraft systems and maintenance procedures.
• Ability to work effectively in a team environment and communicate safety concerns.

Benefits

Join our team in Dubai and enjoy an attractive tax-free salary, travel benefits, and discounts on flights and hotel stays worldwide.

Working Conditions

This is a safety-sensitive role that requires working at heights, exposure to hazardous energy systems, heavy lifting, and more.

Ticketing Supervisor Position Summary

We are seeking a skilled Ticketing Supervisor to oversee day-to-day ticketing operations, manage reservations, and coordinate sales activities. This is a full-time role located in Dubai.

• Manage Daily Operations: Ensure efficient processing of airline tickets, handle customer inquiries, and provide timely resolutions.
• Sales Coordination: Work closely with airline partners to promote travel packages, negotiate rates, and drive revenue growth.
• Event Planning: Plan and execute events, conferences, and trade shows related to airline travel, showcasing our expertise and building relationships.
• Team Supervision: Mentor junior staff members, providing guidance and support to ensure excellent customer service and team performance.

• Excellent Communication: Possess strong verbal and written communication skills to interact effectively with customers, colleagues, and airline partners.
• Sales and Reservations Experience: Demonstrate experience in sales and reservations, preferably in the airline industry, to leverage knowledge and build relationships.
• Organizational Skills: Show strong organizational and time management skills to prioritize tasks, manage multiple projects, and meet deadlines.
• Technical Knowledge: Possess knowledge of airline ticketing systems and software to efficiently process transactions and resolve issues.
• Problem-Solving Abilities: Demonstrate attention to detail and problem-solving skills to deliver high-quality results and exceed customer expectations.
• Leadership Experience: Possess previous experience in a supervisory role in Airlines or equivalent experience in a related field to lead teams and make strategic decisions.
• Education: Hold a Bachelor's degree in Hospitality, Travel, or a related field to demonstrate academic excellence and relevant knowledge.

• Competitive Remuneration: Receive a competitive remuneration package that reflects your skills and experience.
• Dynamic Work Environment: Work in a dynamic and supportive work environment that fosters growth, learning, and collaboration.
• Career Growth Opportunities: Enjoy opportunities for career growth and professional development to advance your career and achieve your goals.

A dynamic and ambitious professional is sought to lead a team of customer service and ramp handling experts in delivering exceptional customer experiences while ensuring operational compliance.

The successful candidate will collaborate with the airport manager to uphold corporate and legislative safety and security standards, manage local service level agreements, and oversee supplier performance. As a deputy reporting official during serious incidents, this individual will foster relationships with key stakeholders and represent the organization at an AOC level.

Key responsibilities include managing relationships with third-party companies, authorities, and handling agents, ensuring a safe and secure operation, maintaining effective communication with key departments and head office, leading, advising, and managing the ground handling agent team, and ensuring delivery of the highest standards of quality in customer services.

This role requires excellent decision-making and problem-solving skills, proven experience of managing a team, and effective supplier relationship management. The ideal candidate will also have a good working knowledge of operational systems and MS Office, as well as effective communication with internal and external partners and customers.

We offer a range of benefits, including access to brilliant staff travel benefits, discounted airfares for friends and family, and opportunities for career development and progression. At our organization, we believe that all colleagues should feel valued and empowered to contribute their unique perspectives and ideas.

Emirates Flight Training operates a modern department utilising Competency Based Training and Assessment (CBTA) methodology and is one of the few full Evidence Based Training (EBT) operators worldwide.

This position involves conducting simulator pilot checks, licensing tests, instructor assessments, and EBT training programmes in line with regulatory standards.

• Conduct FSTD type rating training and ground school.
• Conduct recency training and transition training in simulators.
• Conduct instructor and examiner simulator training.
• Complete detailed reports and assessments of pilots under instruction.
• Recommend remedial training for underperforming trainees.

• Hold or have held an ATPL Airline Transport Pilot License.
• Minimum 1500 flight hours on multipilot aeroplanes.
• At least 6 months as an active TRI/SFI.
• Valid SFI/TRI certificate for applicable type.
• Strong communication and leadership skills are essential.

Note: Mid-Senior level; Full-time; Other; Airlines and Aviation.

Airport Turnaround Manager Job Description

• Brief stakeholders involved in the flight arrival and departure, including gate staff, crew, and ramp personnel.
• Manage the flight departure process, leading teams with a positive attitude, pre-empting and reacting to issues or delays, and keeping guests and operational departments informed of changes.
• Account for operational and last-minute changes affecting the turnaround, such as cargo, guest, and baggage offloading, ensuring load planning accuracy and timely delivery of reports.

The successful candidate will be responsible for allocating delay codes and timings for off-schedule departures in collaboration with schedule failure assessments, aiming to improve future service levels.

• Secondary school level education, preferably with Maths and/or Science qualifications.
• Load control capability on various aircraft types.
• Minimum 5 years experience in a similar load control/dispatch position at a major international airport.

The ideal candidate should have excellent leadership skills, strong focus on safety, training in Dangerous Goods, aircraft weight and balance, ramp, and passenger handling, computer literacy, fluency in English, and ability to work as part of a team.

Ey allying airlines offers extensive global connectivity. Interviews are conducted face-to-face or via video/telephone before any offers.