572 Airport Services jobs in the United Arab Emirates

We are seeking a dedicated professional to take on the role of Airport Services Representative.

This key position involves being the primary point of contact for all airport guests, ensuring their needs are met and they receive a personalized experience.

The successful candidate will be responsible for maintaining a high-energy environment and working closely with the team to facilitate efficient communication between guests and internal departments.

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At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether designing a couple's retreat or serving in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.

About The Role

Are you passionate about engaging with and assisting multiple nationalities daily? Can you maintain a smile while handling high volumes? Do you thrive on creating amazing experiences for guests? If so, Atlantis, The Palm is looking for someone like you

As an Agent, Airport Services, you will be the first point of contact for all guests, ensuring their needs are met and they are assisted in a warm and personalized manner. You will maintain high energy and a positive environment while working with a great team. Additionally, you will ensure an efficient and effective flow of information between guests and all internal departments. You will also need to ensure team members are fully aware of operating procedures.

About You

The ideal candidate will have a minimum of two years' experience in a similar role or in customer service. You should have strong work ethics and a desire to continuously learn and develop within our resort. Knowledge of an additional language such as Arabic, Chinese, Italian, Spanish, French, or German is advantageous.

Atlantis Dubai is an iconic entertainment destination comprising two world-class resorts: Atlantis, The Palm and Atlantis, The Royal. We offer an excellent opportunity for you to grow and develop your career. Join a team that is adventurous, creative, warm-hearted, and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We aim to wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, constantly innovating to deliver amazing experiences and everlasting memories.

ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive to create a fulfilling workplace by cultivating genuine, open, and engaging relationships with passionate colleagues.

ExecuJet Middle East is currently seeking a Ramp Agent to join our team within the Fixed Base Operation (FBO).

Responsible for tasks such as aircraft towing, push-backs, loading and unloading freight, delivering luggage to passengers, and servicing aircraft as needed.

High school diploma or equivalent required.

• Minimum of 2 years experience as a Ramp Agent.
• Strong customer service skills required.
• Possess a valid UAE driving license.
• Ability to work under time constraints.
• Ability to carefully follow policies and procedures.

• Perform all ramp duties as directed by the Ramp Supervisor.
• Perform aircraft towing, push-backs, and servicing.
• Load/off-load and transport passenger and crew luggage.
• Report accidents and incidents.
• Liaise with Senior CSA to determine flight details and requirements.
• Report on and record ramp equipment serviceability.
• Maintain hygienic methods of sanitary removal and services.
• Ensure all ground equipment is available and operational at the start of each shift.
• Ensure timely and safe positioning of aircraft for departures and arrivals.
• Monitor tasks and assignments to ensure schedule adherence.
• Assist Senior Ramp Agent with setup and arrangements as needed.
• Report aircraft movements and details accurately.
• Ensure compliance with all relevant rules, regulations, and procedures.

Note: These duties are indicative and may evolve to meet business objectives as required by management.

Aviation background is essential.

Fluency in written and spoken English is required. Additional languages are advantageous.

Basic proficiency in Microsoft Office.

• Professional demeanor.
• Ability to work independently with minimal supervision.
• Team player mentality.
• Proactive approach to tasks.
• Effective communication skills.

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Date: 7 Jul 2025

• Airside Ramp and Cargo

The purpose of this role is to operate GSE for which he is fully trained and carry out a full range of ramp handling activities as a member of a ramp team in order to deliver a safe and timely turnaround service to customer airlines.

• To collect, transport and manually load all passenger baggage and allocated freight onto a range of different types of customer aircraft in order to deliver the timely ramp handling services in line with agreed procedures and health and safety regulations.
• To carry out daily ground services equipment inspections checks, report any faults immediately following the company’s procedure and remove any defective/unserviceable equipment from the operation.
• To operate all vehicles and ramp equipment used during aircraft handling, according to current standards and procedures, so as to minimise risk of injury to self and others and damage to customer aircraft.
• To carry out a range of other ramp duties, as delegated by the Team Leader, during the offloading, loading and air start, in accordance with agreed procedures and customer service level agreements, to ensure the safe and on time performance.
• To liaise with the other departments, Dispatchers and the Team Leader about any perceived issues (e.g. misplaced baggage/cargo), so that problems can be swiftly resolved with minimal financial penalty to the business.
• To co-operate, build relationships with and support team members / colleagues, willingly sharing knowledge and experience when needed so as to ensure continual improvements to service are made and Sharjah Aviation Services reputation is seen as positive and professional.
• To demonstrate a high standard of behaviour, appearance and timekeeping in compliance with Company codes and standards of conduct, so as to demonstrate professionalism with an inherent respect of colleagues, customer airlines and passengers.
• To accurately complete the necessary reporting forms day-to-day.
• Use of a baggage tug, flat bed lorry, baggage conveyor belt, hi-loader, GPU, FEGP, ASU, aircraft steps, in-board plane systems, forklift trucks, pushback tugs and any other (After relevant training).
• Correctly place chocks on aircrafts and GSE.
• Assist in aircraft engine start up.
• Perform pre-departure/post arrival check prior to removing/positioning any GSE from/to aircraft.
• Follow the correct tie-down procedures in line with IATA guidelines.
• Understanding and use off headset and radio procedures including hand signals.
• Familiarization of runway and taxiway designators.
• Delivery of baggage and or freight to the aircraft side.
• Delivery of baggage to the arrivals belts and unloading of baggage onto the reclaim belt.
• Delivery of baggage to the Transfer Unit / Drop-off point.
• Collection and loading of gate items.
• Unloading and delivery of items to the gate lounge / aircraft side.
• Delivery / collection of Freight to / from the cargo sheds.
• Delivery / collection of empty containers to / from the appropriate storage area.
• Ensuring equipment is kept clean and tidy and is stored in the correct area and manner.
• Ensuring any F.O.D. is dealt with appropriately.
• Understanding and acting upon all prevailing Airport Notices and instructions / Company instructions.
• Wingman and passenger escort duties as required.
• Ensuring that all Health & Safety requirements are adhered to and the reporting of those that are not.
• To ensure that company property is handled in appropriate manners in order to minimize any potential damages.
• To ensure company’s uniform and grooming standards are being adhered to at all times.
• To ensure that the relevant, Health & Safety and company policy requirements are fully complied with.
• Escorting of staff on a temporary pass.
• Ensuring Airport Security requirements are adhered too.
• Representing The Company in a professional manner.
• To work in each area of the business as required by the workloads.
• Any other duties and responsibilities that the company requires in order to achieve the smooth running of the operation.
• Adhere to the company Safety Compliance Policy, Security Policy and Health & Safety Policy.

Note – The role defined here is not exhaustive, and duties and responsibilities in line with the job function may be added from time to time.

A minimum of 1 year experience in related field.

• Able to operate equipment of the Airside Operations.
• Good command of written and spoken English language.
• Working to tight deadlines.

Communication Skills (listening, verbal, written)

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.

This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.

1. Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
2. Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
3. Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
4. Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
5. Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
6. New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
7. KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.

Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.

• Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
• Experience with ERP systems.
• Over 10 years of experience in the pharmaceutical industry.
• Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
• Independent worker with decision-making skills.
• Adaptability to fast-paced, changing environments.

• Answer incoming calls and respond to customer queries promptly and professionally
• Make outbound calls to follow up on customer inquiries or provide information
• Resolve customer issues efficiently, escalating complex cases when necessary
• Meet performance metrics such as call quality, response time, and customer satisfaction
• Stay updated with company products, services, and policies

Desired Candidate Profile

• Strong interpersonal and problem-solving abilities
• Ability to work in a fast-paced environment and handle pressure
• High school diploma or equivalent; bachelor's degree is an advantage
• Must be currently in the UAE
• Competitive salary and performance-based incentives
• Health insurance and annual leave benefits

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Position

Customer Service & Cashier

Location:

Grand Mills – Abu Dhabi

What Will Your Day Look Like?

The Customer Service/Cashier will be responsible for handling, verifying, and validating the entire process of external warehouse operations following Grand Mills policies.

How Will You Make an Impact?

• Receive, inspect, and store animal feed products under company standards.
• Maintain accurate stock records and perform regular inventory checks.
• Handle inquiries from customers and the sales team; provide product information and assist with order placement.
• Process sales transactions and maintain accurate cash register records.
• Coordinate with primary warehouses to ensure timely stock replenishment.
• Ensure the store is clean, organized, and adequately stocked.
• Assist with loading/unloading goods and arranging deliveries when needed.
• Address and resolve customer complaints professionally and efficiently.
• Follow Good Warehouse Practices (GWP) to ensure proper handling and storage of products.
• Adhere to Health, Safety, and Environment (HSE) regulations to maintain a safe and compliant workplace.
• Prepare and submit daily sales and stock reports as required.
• Be flexible with working hours beyond the standard 10-hour shift; overtime will be compensated as applicable.
• Be available to work during public holidays, Ramadan hours, and both split and single shifts, based on business requirements.
• Actively participate in stock count activities (monthly, quarterly, and annual).
• Maintain a smart and professional appearance in the workplace.
• Demonstrate teamwork and a positive attitude; attend required training and meetings.
• Be willing to relocate once or twice a year as part of duty rotation between Agrivita Stores located in remote areas (AE & AIN, NE, and WR).
  
  

• Bachelor's degree/diploma in any.
  
  

• A minimum of 3–4 years of experience in storekeeping, retail, or customer service is required.
  
  

• Excel
• MS Word
• MS Access
• Basic Accounting
• ERP
  
  

• Prior experience in storekeeping, retail, or customer service is preferred.
• Basic knowledge of animal feed products is an advantage.
• Strong communication and interpersonal skills.
• Proficiency in basic computer operations, including billing and inventory software.
• Familiarity with Good Warehouse Practices (GWP) and Health, Safety, and Environment (HSE) guidelines is a plus.
• Willingness to work flexible hours, including overtime and public holidays, as needed.
• High attention to detail with the ability to work independently and take initiative.