168 Al Futtaim jobs in the United Arab Emirates

Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

We are seeking a Product Manager to join our Digital Products team and lead the digital product strategy for our automotive retail business. The role focuses on delivering innovative digital solutions that enhance the customer journey across sales, aftersales, and service touchpoints. You will own the product vision, roadmap, and execution of initiatives such as e-commerce platforms, dealership websites, CRM, and omnichannel experiences, ensuring alignment with business goals and customer needs.

• Define and own the product strategy and roadmap for digital platforms (websites, mobile apps, CRM, e-commerce, WhatsApp, AI tools).
• Partner with business leaders to understand customer journeys across vehicle purchase, financing, trade-in, aftersales, and service.
• Develop business cases, change requests, and KPIs to measure ROI, adoption, and customer impact of product initiatives.
• Translate business objectives into epics, features, and user stories, working with Product Owners, UX, and technology teams.
• Manage the product backlog and prioritize initiatives based on business value, customer experience, and market trends.
• Drive digital innovation including personalization, lead management, online booking, test drive booking, showroom solutions, and AI-driven engagement.
• Own the digital experience (UX, UI, A/B testing, user engagement), driving improved lead and order conversion.
• Collaborate with Marketing, Sales, Aftersales, and Content teams to ensure adoption of new digital tools.
• Monitor product performance and customer feedback to continuously improve conversion, retention, and satisfaction.
• Stay ahead of automotive retail trends, competitor platforms, and new technologies to influence product direction.

• Strong understanding of automotive (preferred), especially vehicle sales, aftersales, service, and parts.
• Proven track record of delivering innovative digital product solutions with a customer-first mindset.
• Experience in digital commerce, omnichannel retail, and customer experience platforms.
• Excellent stakeholder management, communication, and influencing skills.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Familiarity with Agile, Design Thinking, and customer journey mapping.

You will be part of the Digital Products team within Al-Futtaim Automotive, working closely with business leaders across sales, aftersales, and customer experience. The team is focused on driving digital transformation and enabling customer-centric solutions.

• Bachelor’s degree or higher.
• 5+ years of Product Management experience, preferably in Automotive, Retail, or E-commerce.
• Proven success in delivering digital products such as websites, mobile apps, CRM, or e-commerce platforms.
• Exposure to AI-driven tools (e.g., chatbots, voice bots, search) to enhance customer engagement.
• Knowledge of CRM, Customer Experience Center operations, SAP, campaign marketing (e.g., SAP Emarsys), and Dealer Management Systems (DMS) is an advantage.
• Exposure to digital marketing, lead management, and online-to-offline engagement.

Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group of companies, and is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast ecosystem of customers - from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission "Technological Innovations for a Better Life", BYD is shaping a zero‑emission future worldwide.

• Define project scopes, goals, deliverables, timelines, and resources in alignment with BYD's strategic objectives.
• Develop detailed project plans using appropriate tools.
• Lead end-to-end execution of projects, ensuring milestones are met on time and within budget.
• Collaborate with internal teams (Sales, Service, Spare Parts, Marketing, HR, IT, Finance) to align project goals and responsibilities.
• Facilitate communication and manage expectations between departments.
• Identify inefficiencies across the customer journey (Sales and Aftersales) and recommend scalable process improvements.
• Work closely with CRM and Digital teams to implement systems that improve data visibility, lead conversion, and customer retention.
• Track and report progress against KPIs, timelines, and budgets.
• Prepare executive-level reports and dashboards for senior leadership.
• Conduct risk assessments and develop mitigation plans as needed.
• Support the setup and launch of new BYD showrooms and service centers.
• Coordinate facility upgrades, signage, equipment procurement, and operational readiness for new sites.

• Bachelor's Degree in Business Administration, Engineering, or related field (MBA or PMP certification preferred).
• 5-7 years of experience in project management, preferably within the automotive or retail sector.
• Experience managing cross-functional teams and complex timelines.
• Familiarity with EV (Electric Vehicle) operations or new energy vehicles is a strong advantage.

• Collaborating with cross-functional teams and engaging both internal and external stakeholders.

• Attractive base salary + benefits.
• Career growth into senior leadership roles across Al-Futtaim Group.
• Training through BYD global programs and Al-Futtaim's leadership development platforms.
• Opportunity to represent a world-leading EV brand with a strong sustainability purpose.
• Comprehensive benefits aligned with Al-Futtaim policies.

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward

Reception Supervisor | Al-Futtaim Automotive | Toyota

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role:

We are looking for a skilled and dynamic Reception Supervisor to join our Toyota Abu Dhabi Service Center team. As a Reception Supervisor, you will be responsible for overseeing and leading a team of Service Advisors. You’ll play a key role in ensuring the highest standards of customer service, acting as a role model and promoting a culture of excellence, enthusiasm, and professionalism in our service reception.

What You Will Do:

• Lead the reception team to provide an exceptional "Customer Centric" environment focused on outstanding customer satisfaction and promoting our core Customer Service Values.
• Ensure accurate flow of customer and vehicle information, guaranteeing that vehicles are "Fixed Right the First Time" and delivered on time as promised.
• Foster a clean, safe, and organized reception area where high standards of cleanliness and safety are maintained, creating a welcoming atmosphere for our customers.
• Adhere to all departmental procedures and ensure compliance with company policies.
• Track and report the financial performance of employees responsible for selling labor hours and additional services.

Required Skills to Be Successful:

• Minimum of 2 years' experience as a Reception Supervisor/Manager in the automotive industry.
• Proven experience in managing day-to-day operations and overseeing a team.
• Strong leadership, organizational, and communication skills.
• Proficient in MS Office; knowledge of SAP is an added advantage.

About the Team:

You will be working closely with the Aftersales Manager and liaising with the workshop team in a fast-paced environment. You’ll be the go-to person for addressing queries from other departments and customers, ensuring smooth and efficient operations within the service center.

What Equips You for the Role:

• Degree in Mechanical Engineering or any technical automotive-related field.
• 2-3 years of recent experience as a Reception Supervisor/Manager in the automotive industry.
• Strong problem-solving, leadership, and change management abilities.
• Excellent interpersonal and communication skills, with the ability to lead a team and deliver results.
• Arabic-speaking is a valuable asset.
• Minimum 2 years of experience as a Reception Supervisor/Manager in the automotive industry.
• Experienced in managing daily operations and leading a team
• MS Office proficiency and SAP knowledge is a plus.

About Al-Futtaim Automotive

Al-Futtaim Automotive is a major division of the UAE-based Al-Futtaim Group of companies, and a regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, delivering mobility solutions with a focus on innovation, quality standards, and value-added service across our vast network. Our mission is to become a leader in custom-made mobility solutions by delivering world-class omni-channel experiences. This is Al-Futtaim Automotive and we empower talent to move forward.

Parts Picker | Al-Futtaim Automotive | BYD

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• The primary focus of the role will be to receive, check, verify all the parts as per the goods receipt, picking list and input the same in SAP.

What you will do:

• Take a printout of the packing list sent by the Principal / vendor and count the number of packages physically and verify whether it is as per packing list.
• Open the Packages, inspect for damages and count the individual quantity and verify the quantities received are correct and equals the packing list.
• Check whether the parts are physically correct by comparing part numbers in the packing list to the actual on the parts.
• Inspect for shortages, damages or in correctly received parts and if found raise a damage report and inform the supervisor.
• Arrange the parts as per size in separate area so that it will be easier for binning.
• With the packing list move the parts to appropriate locations by making sure those Heavy parts are moved to lower /medium locations and lighter parts on the top.
• Take utmost care while transporting the goods so that parts are not dropped or dragged and make sure that no damage occurs.
• Place items in the locations mentioned in the binning list or delivery order so that the complete quantity is located in the correct bin, and arranged in an orderly and safe manner
• Carry out loading and unloading of goods from containers, trailers or pick-ups promptly and carefully, ensuring safety of the goods.
• Use forklift or other loading devices to move the parts to correct locations and place it carefully.
• Prepare Good receipt on receiving the goods.
• Job holder maintains the stock of consumable items like Brake cleaner, WD40 and issue to workshops as and when required.

Required Skills to be successful:

• 1.- Warehouse experience.
• 2.- Parts experience.
• 3.- Automotive parts experience.
• 4.- Communication skills.

About the Team:

• Reporting to the Aftersales Manager and will work closely with the internal and external stakeholders.

What equips you for the role:

• High School Diploma.
• 2 - 3years in any warehouse and storage industry.
• Proficient in Microsoft Office and SAP.
• Valid Forklift driving license.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicle brands. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Overview of the role

Procure cost effective parts for day-to-day requirements of vehicle service, repair, and refurbishment. Expand the part stock level on service-related items for all Electric vehicles. Manage and Maintain the physical parts storage at service location. Liaise with both internal parts stakeholders and with the brands. Create up to date reporting and develop forward stock planning programs

• Monitor sales and assist to achieve branch Net sales and Profits in comparison to targets on daily and monthly basis.
• To order day to day requirement and deliver the parts as per ETA, measured through monthly review report.
• Responsible for perpetual and annual stock inventory for effective stock management, sufficient supplies to market needs and avoid any over stock situations.
• Assist Sales and Service departments to maximise accessories stock.
• Perform team purchase orders, GR, and IV are done on time and as per company standards.
• Procure parts through cost effective method for used vehicle refurbishment which will meet standards
• Assist team in achieving customer service values in meeting the needs and expectations of the customers

• Parts Inventory Knowledge
• EV Parts experience
• Excellent communication (written and spoken) & Interpersonal skills
• Good PC skills including proficiency in MS Office, MS Excel & MS Power Point

The role will report to the Retail Director and you will be working in a busy warehouse environment.

• Diploma in relevant Engineering or equivalent
• 5 years in a similar role within automotive and 2 years in supervisor role
• Customer focused and communication skill
• Proficient in Microsoft Office

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicle brands. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

• The primary focus of the role will be to consistently deliver an educational, immersive, and exciting experience to all future customers and conducting test drives as well as prepare the customers for their future with a Polestar vehicle in Abu Dhabi setup the vehicle for the customer, going through all the features and of the vehicle and able to answer any question related to electric mobility and the brand.

What you will do:

• Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing (Net Promoter Score) NPS.
• Support sales team to: Achieve monthly unit sale targets by taking the customer on a structured “one offer” journey and achieve the set Trade-ins.
• Vehicle preparation according to Polestar standards.
• Handover vehicles to customers in a customer focused and tailored manner.
• Welcome all Showroom visitors.
• Achieve 100% of the mandatory required training as per Al-Futtaim and OEM requirements.
• Ensure knowledge of competition activities to be able to counter customer arguments.

Required Skills to be successful:

• Timely resolution
• Proficient in Microsoft Office

About the Team:

• Reporting to the Space Managerand will work closely with the Sales team and the broader internal and external stakeholders.

What equips you for the role:

• Diploma or Bachelor's Degree.
• 3 years automotive sales experience.
• Proficient in English, Arabic advantageous.
• Valid UAE driver’s license.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicle brands. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Overview of the role

• The primary focus of the role will be to receive, process and administer all departmental job costing in accordance with the retail and distributor process requirements and guidelines.

• Return unacceptable job cards to the appropriate department with clear and concise reasons for the rejection of the job card for costing.
• Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils, paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.
• Complete the daily process, review, verification and processing of job cards.
• Ensure that productive working hours are claimed against each repair type and minimise lost productive hours.
• Ensure that each job card meets the distributor recommended operational programs to ensure correct procedure and Kaizen adherence.
• Support the Aftersales department in ensuring the correct invoicing of productive labour, consumables, oils, paint and materials and any sublet items are with the correct and accurate allocation of all job codes, repair incidents and associated repair codes for each repair, to minimise the lost productive time used on diagnostic of repairs, and to conduct all of this whilst operating within the retail and manufacturer guidelines.

1. Automotive experience
2. Communication skills
3. Timely Resolution
4. Proficient in Microsoft Office (Microsoft Excel a must)

• Reporting to the Aftersales Manager and will work closely with the Aftersales Team and internal and external stakeholders.

Bachelors Degree or Diploma

3 to 5 years’ automotive experience in a similar role

• SAP Dealer System knowledge
• Experience with invoicing
• Knowledge of automotive parts

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Overview of the Role

BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.

• Define project scopes, goals, deliverables, timelines, and resources in alignment with BYD's strategic objectives.
• Develop detailed project plans using appropriate tools
• Lead end-to-end execution of projects, ensuring milestones are met on time and within budget.
• Collaborate with internal teams (Sales, Service, Spare Parts, Marketing, HR, IT, Finance) to align project goals and responsibilities.
• Facilitate communication and managing expectations between departments.
• Identify inefficiencies across the customer journey (Sales and Aftersales) and recommend scalable process improvements.
• Work closely with CRM and Digital teams to implement systems that improve data visibility, lead conversion, and customer retention.
• Track and report progress against KPIs, timelines, and budgets.
• Prepare executive-level reports and dashboards for senior leadership.
• Conduct risk assessments and develop mitigation plans as needed.
• Support the setup and launch of new BYD showrooms and service centers.
• Coordinate facility upgrades, signage, equipment procurement, and operational readiness for new sites.

• Bachelor's Degree in Business Administration, Engineering, or related field (MBA or PMP certification preferred)
• 5–7 years of experience in project management, preferably within the automotive or retail sector.
• Experience managing cross-functional teams and complex timelines.
• Familiarity with EV (Electric Vehicle) operations or new energy vehicles is a strong advantage

Collaborating with cross-functional teams and engaging both internal and external stakeholders.

• Attractive base salary + benefits.
• Career growth into senior leadership roles across Al-Futtaim Group.
• Training through BYD global programs and Al-Futtaim’s leadership development platforms.
• Opportunity to represent a world-leading EV brand with a strong sustainability purpose.
• Comprehensive benefits aligned with Al-Futtaim policies

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM as well as Electric Vehicles.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward

Process & Compliance Manager | Al-Futtaim Automotive

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

As a Manager of Process & Compliance, you will play a key role in strengthening finance systems and processes across Al-Futtaim Automotive in the UAE and overseas operations. You will partner with IT and finance stakeholders to drive ERP system enhancements, ensure compliance with policies and regulations, and continuously improve business processes to deliver efficiency, cost reduction, and governance excellence.

Support the implementation and governance of ERP systems, ensuring quality delivery and risk mitigation.

Collaborate with IT and business teams to design and execute process and system enhancements.

Build expertise in core automotive business processes including new/used units, parts, service, rental, and leasing operations.

Continuously evaluate and improve processes to enhance efficiency, reduce costs, and optimize service delivery.

Ensure compliance with organizational policies, procedures, and relevant regulatory requirements.

Develop exception management dashboards and analytics tools to identify and address business and process risks.

Support training and enablement of finance users to drive effective system adoption and utilization.

Strong knowledge of finance operating systems and compliance‑focused business processes.

Hands‑on experience in ERP platforms (SAP preferred) with process improvement expertise.

Analytical, process‑oriented mindset with strong problem‑solving skills.

Effective stakeholder management, communication, and collaboration skills.

Ability to thrive in a fast‑paced environment while managing multiple priorities.

You will be part of the Divisional Finance – Process & Compliance team, reporting to the Financial Controller – P&C. The team partners closely with business and IT functions to deliver robust finance systems, governance, and continuous improvement across Al‑Futtaim Automotive’s diverse operations.

Bachelor’s degree in Finance, Accounting, Information Systems, or related field (MBA or advanced degree preferred).

3–6 years of relevant experience, including at least 2 years supporting ERP processes.

Professional qualifications such as CA, CPA, CMA, SAP, or Project Management certifications are advantageous.

Experience in the automotive or retail industry is preferred.

Proficiency in Excel, PowerPoint, and business documentation tools.

A major division of the UAE‑based Al‑Futtaim Group of companies, Al‑Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al‑Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer‑centric approach, constantly pushing the boundaries on innovation, quality standards, and value‑added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom‑made mobility solutions by delivering nothing less than world‑class omni‑channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high‑performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000‑member strong team, with inspiring possibilities for growth, throughout the career path. This is Al‑Futtaim Automotive and we empower talent to move forward.