1 672 Al Futtaim jobs in the United Arab Emirates

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

As a New Business Models & Growth Manager at Al-Futtaim Automotive, you will be instrumental in driving innovation and strategic growth in the rapidly evolving mobility and automotive landscape. This role is focused on identifying, analyzing, and developing new business opportunities through market research, financial modelling, partnerships, and incubation. Working closely with internal stakeholders and external industry experts, you will help shape the future of mobility by delivering actionable strategies and driving key growth initiatives

What you will do
• Conduct comprehensive research and analysis on emerging trends, consumer behaviors, and disruptive business models in the automotive and mobility sectors.
• Evaluate market opportunities and develop strategic recommendations based on business intelligence and industry data.
• Create compelling reports and presentations for senior management, highlighting opportunities, business cases, and innovation strategies.
• Engage with external partners including industry leaders, suppliers, and startups to stay abreast of mobility trends and build a robust innovation pipeline.
• Support the development of financial models and investment cases for new ventures, partnerships, or acquisitions.
• Collaborate with cross-functional teams and stakeholders across departments to refine concepts and accelerate go-to-market efforts.
• Assist in due diligence processes, ensuring alignment with commercial, technical, legal, and financial considerations.
• Actively contribute to thought leadership by sharing insights and market trends with internal teams and executive leadership

Required skills to be successful

• 5+ years of experience in strategy consulting, new business development, OEM/startup environments, or automotive/technology sectors.
• Strong experience in market research, opportunity evaluation, and business case development.
• Advanced proficiency in financial modeling, Excel, and PowerPoint.
• Demonstrated understanding of mobility trends, emerging automotive technologies, and disruptive business models.
• Exceptional analytical, problem-solving, and communication skills.
• Experience with agile methodology and working in fast-paced, cross-functional environments is preferred

About the team
You will join the New Business & Acceleration division within Al-Futtaim Automotive, collaborating with a high-performing team of strategists and innovators. The team operates with a start-up mindset, focused on designing and launching new business models that support the company’s growth vision. Together, we aim to grow the business through partnerships, and transformative initiatives that lead the future of mobility

What equips you for the role
• University degree in Business, Finance, Engineering or related field; MBA is a plus.
• Proven ability to support from concept through execution with minimal oversight.
• High attention to detail and a results-driven mindset.
• Strong interpersonal skills with the ability to influence and collaborate across levels.
• Passion for automotive innovation and technology.
• Ability to manage multiple projects simultaneously while delivering high-quality outputs.
• Adaptability and resilience in a dynamic and evolving business environment.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

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Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

As a New Business Models & Growth Manager at Al-Futtaim Automotive, you will be instrumental in driving innovation and strategic growth in the rapidly evolving mobility and automotive landscape. This role is focused on identifying, analyzing, and developing new business opportunities through market research, financial modelling, partnerships, and incubation. Working closely with internal stakeholders and external industry experts, you will help shape the future of mobility by delivering actionable strategies and driving key growth initiatives

What you will do
• Conduct comprehensive research and analysis on emerging trends, consumer behaviors, and disruptive business models in the automotive and mobility sectors.
• Evaluate market opportunities and develop strategic recommendations based on business intelligence and industry data.
• Create compelling reports and presentations for senior management, highlighting opportunities, business cases, and innovation strategies.
• Engage with external partners including industry leaders, suppliers, and startups to stay abreast of mobility trends and build a robust innovation pipeline.
• Support the development of financial models and investment cases for new ventures, partnerships, or acquisitions.
• Collaborate with cross-functional teams and stakeholders across departments to refine concepts and accelerate go-to-market efforts.
• Assist in due diligence processes, ensuring alignment with commercial, technical, legal, and financial considerations.
• Actively contribute to thought leadership by sharing insights and market trends with internal teams and executive leadership

Required skills to be successful

• 5+ years of experience in strategy consulting, new business development, OEM/startup environments, or automotive/technology sectors.
• Strong experience in market research, opportunity evaluation, and business case development.
• Advanced proficiency in financial modeling, Excel, and PowerPoint.
• Demonstrated understanding of mobility trends, emerging automotive technologies, and disruptive business models.
• Exceptional analytical, problem-solving, and communication skills.
• Experience with agile methodology and working in fast-paced, cross-functional environments is preferred

About the team
You will join the New Business & Acceleration division within Al-Futtaim Automotive, collaborating with a high-performing team of strategists and innovators. The team operates with a start-up mindset, focused on designing and launching new business models that support the company’s growth vision. Together, we aim to grow the business through partnerships, and transformative initiatives that lead the future of mobility

What equips you for the role
• University degree in Business, Finance, Engineering or related field; MBA is a plus.
• Proven ability to support from concept through execution with minimal oversight.
• High attention to detail and a results-driven mindset.
• Strong interpersonal skills with the ability to influence and collaborate across levels.
• Passion for automotive innovation and technology.
• Ability to manage multiple projects simultaneously while delivering high-quality outputs.
• Adaptability and resilience in a dynamic and evolving business environment.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

As a New Business Models & Growth Manager at Al-Futtaim Automotive, you will be instrumental in driving innovation and strategic growth in the rapidly evolving mobility and automotive landscape. This role is focused on identifying, analyzing, and developing new business opportunities through market research, financial modelling, partnerships, and incubation. Working closely with internal stakeholders and external industry experts, you will help shape the future of mobility by delivering actionable strategies and driving key growth initiatives

What you will do
• Conduct comprehensive research and analysis on emerging trends, consumer behaviors, and disruptive business models in the automotive and mobility sectors.
• Evaluate market opportunities and develop strategic recommendations based on business intelligence and industry data.
• Create compelling reports and presentations for senior management, highlighting opportunities, business cases, and innovation strategies.
• Engage with external partners including industry leaders, suppliers, and startups to stay abreast of mobility trends and build a robust innovation pipeline.
• Support the development of financial models and investment cases for new ventures, partnerships, or acquisitions.
• Collaborate with cross-functional teams and stakeholders across departments to refine concepts and accelerate go-to-market efforts.
• Assist in due diligence processes, ensuring alignment with commercial, technical, legal, and financial considerations.
• Actively contribute to thought leadership by sharing insights and market trends with internal teams and executive leadership

Required skills to be successful

• 5+ years of experience in strategy consulting, new business development, OEM/startup environments, or automotive/technology sectors.
• Strong experience in market research, opportunity evaluation, and business case development.
• Advanced proficiency in financial modeling, Excel, and PowerPoint.
• Demonstrated understanding of mobility trends, emerging automotive technologies, and disruptive business models.
• Exceptional analytical, problem-solving, and communication skills.
• Experience with agile methodology and working in fast-paced, cross-functional environments is preferred

About the team
You will join the New Business & Acceleration division within Al-Futtaim Automotive, collaborating with a high-performing team of strategists and innovators. The team operates with a start-up mindset, focused on designing and launching new business models that support the company’s growth vision. Together, we aim to grow the business through partnerships, and transformative initiatives that lead the future of mobility

What equips you for the role
• University degree in Business, Finance, Engineering or related field; MBA is a plus.
• Proven ability to support from concept through execution with minimal oversight.
• High attention to detail and a results-driven mindset.
• Strong interpersonal skills with the ability to influence and collaborate across levels.
• Passion for automotive innovation and technology.
• Ability to manage multiple projects simultaneously while delivering high-quality outputs.
• Adaptability and resilience in a dynamic and evolving business environment.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Al-Futtaim, a huge multinational diverse trading firm with over 42,000 employees, is looking for an experienced and motivated senior SEO specialist at their headquarters in Dubai, United Arab Emirates (UAE).

Qualification: Bachelors Degree, Masters Degree

Experience: 3 – 4 years of Relevant Experience Required

Monthly Salary: 7,000 AED — 8,000 AED

Employment Type: Permanent, Full Time

International Applicants Accepted: Yes

Company Size: 42,000+ employees

Company Sector: Private

Benefits: Medical Insurance | Performance-based Increments

Location: Dubai Investment Park – 2 – Dubai – United Arab Emirates

Al-Futtaim Group, founded in the 1930s, is a progressive, diverse, and privately owned trading firm. It has five main wings of operations: automotive, financial services, real estate, retail, and healthcare. Its iterations are over 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Our entrepreneurship, strategic planning, and proactive client involvement enable us to grow and serve.

• Creation of SEO strategy
• Creation and execution of roadmap

• Organic Performance Tracking & Analysis
• Competition Analysis

• Keywords Research
• On-site optimizations
• Off-site optimizations
• Technical Audits

• +3 years in an eCommerce environment (retail is a plus)
• Proven track record of growing organic visibility and traffic for industry-leading brands in a competitive search landscape
• Strong technical aptitude with the ability to analyze data, interpret information and trends in large amounts of data to develop actionable recommendations
• Excellent communication (both written and verbal) and presentation skills – proven experience in presenting data to a non-technical audience
• Team player with the ability to self-learn
• English & Arabic are mandatory
• Advanced expertise with CMSs including (Shopify, WordPress & KIBO)
• Advanced skills in MS Excel & MS PowerPoint

To apply for this position, please share your resume using the details below.

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Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role
Are you ready to be the face of Toyota in Abu Dhabi? We’re looking for passionate and customer-focused Service Advisor to join our team. In this role, you’ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth.

What You Will Do

- Build relationships to enhance retention and loyalty.
- Achieve monthly revenue targets through upselling and discount management.
- Consult and deliver expert advice to meet customer needs.
- Keep customers informed with timely updates on vehicle progress.
- Resolve customer complaints efficiently to ensure satisfaction.
- Adhere to company policies for a consistent, premium customer experience.

Required Skills to Be Successful

- Experience: Minimum of 3–5 years as a Service Advisor in an automotive dealership.
- Technical Knowledge: A solid understanding of automotive products, processes, and technical details.
- Customer Service: A passion for going the extra mile to delight customers.
- Language Skills: Strong English communication skills; Arabic is a plus!

About the Team

You’ll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you’ll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations.

What Equips You for the Role

- Diploma or Bachelor’s degree in Automobile/Mechanical Engineering
- Proficiency in MS Office (SAP knowledge preferred)
- Excellent communication and customer-handling skills
- A strong team player with flexibility to work extended hours to meet targets and customer commitments

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Our entrepreneurship and relentless customer focus enable us to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role:

• The primary focus of this role is to support sales by planning, organizing, and implementing operational systems that enable seamless back-office services. Responsible for office functions, developing office procedures, and coordinating operations to ensure organizational effectiveness and efficiency.

What you will do:

• Support sales by planning, organizing, and implementing operational systems for seamless back-office services.
• Manage office functions, develop procedures, and coordinate operations for organizational effectiveness.
• Collaborate with cross-functional teams on SAP and other system requirements, changes, implementation, and training based on business needs.
• Respond proactively to administrative and sales support requests, including activities related to new car outbound, used car purchases, and trade activities.
• Provide analytical reports and manage data effectively.
• Oversee onboarding processes for new associates, including IT setup, uniforms, and induction programs.

Required Skills to be successful:

• Knowledge of SAP.
• Experience in administrative operations management.
• Strong coordination and analytical skills.

About the team:

• The role reports to the Senior Operations Manager and interacts with internal and external stakeholders.

What equips you for the role:

• Bachelor’s Degree in Business Administration.
• 3-5 years of experience in Administrative Operations Management practices and procedures.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, MS Projects, SAP) and Power BI.
• Knowledge of Human Resources Management and Finance is a plus.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive operates in 10 countries across the Middle East, Asia, and Africa. Our core activities include distribution, manufacturing, leasing, and aftersales services. We represent iconic automotive brands such as Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM, including Electric Vehicles. Driven by customer-centricity, innovation, quality, and value-added services, our mission is to lead in mobility solutions by delivering world-class omni-channel experiences. With a team of 9,000 members, we offer growth opportunities and empower talent to move forward.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The primary focus of this role is to carry out dealership services on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue without any repeat concerns.

What you will do:

• Prompt execution of service repairs requested on the repair order as per schedule provided

• Report additional job required in car with cost estimate

• Maintain check sheets and log sheets

• Upkeep tools and equipment in the individual bay as per company standards

• Proper diagnosis and trouble shooting

• Conduct final inspection as per the standard operating procedures

• Deliver the desired efficiency and productivity as per targets given

• Ensure prompt punch in and punch out to get the accurate booking hours

• Complete the training course/internal assessment and other on the job training as per the schedule provided by the Training Manager

• Enroll and get certifications as per the principal’s guidelines

• Ensure follow up of standard operating procedures in technician role

• Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems

• Report all incidents to the supervisor

Required skills to be successful

• Ability to work under pressure

About the team:

In this role, you will be working in a fast paced and dynamic environment reporting directly to the Service Manager.

What equips you for the role:

• ITI/ Diploma or Engineering Qualification

• 2-3 years’ experience as a Technician with an Automotive dealership

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role

Are you ready to be the face of Toyota in Dubai ? We’re looking for passionate and customer-focused Service Advisor to join our team. In this role, you’ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth.

What You Will Do

• Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.
• Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.
• Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.
• Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.
• Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.
• Adhere to Standards : Follow all company policies and procedures to deliver a consistent, premium customer experience.

Required Skills to Be Successful

• Experience : Minimum of 3–5 years as a Service Advisor in an automotive dealership.
• Technical Knowledge: A solid understanding of automotive products, processes, and technical details.
• Customer Service: A passion for going the extra mile to delight customers.
• Language Skills: Strong English communication skills; Arabic is a plus!

About the Team

You’ll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you’ll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations.

What Equips You for the Role

• Diploma or Bachelor’s degree in Automobile/Mechanical Engineering.
• Proficiency in MS Office (SAP knowledge preferred).
• Excellent communication and customer-handling skills.
• A strong team player with the flexibility to work extended hours to meet targets and customer commitments.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

Are you passionate about cars and have a knack for sales? We have an exciting opportunity for you to join our team as a Toyota Sales team in Ajman . In this role, you will have the chance to maximize every sales opportunity and build long-term relationships with our esteemed clientele. You will be responsible for achieving sales targets, maximizing the uptake of Finance and Insurance (F&I) products, trade-ins, and accessory sales, all while maintaining high standards of Customer Satisfaction (CSV) and Net Promoter Score (NPS) throughout the customer journey.

What you will do

• Sales Volume: Achieve and maintain the company-prescribed sales standards for your area of operation, enhancing and maintaining the company's and brand's image and prestige.
• Customer Satisfaction: Achieve or exceed CSI/NPS objectives, ensuring maximum customer satisfaction and repeat sales.
• Company Sales and Prospecting Systems: Adhere to company sales and prospecting systems. Achieve or exceed the target on the number of prospects logged, ensuring the achievement of the company's business objectives and a larger customer/prospect base.
• Cash and Credit Control: Ensure that company procedures are adhered to while handling cash and credit customers, ensuring the safety of cash and minimal chances of any loss.
• Improvement and Upgrading: Constantly improve and update knowledge, especially product range, features, general automotive industry trends, new features and their benefits, technical developments, market trends, selling techniques, and customer handling skills, which in turn enhance performance considerably.

Required skills to be successful

• 2 years of sales experience, with a background in luxury automotive sales being highly desirable.
• Upselling skills and the ability to create value from new products.
• Exceptional written and spoken communication skills.
• Strong negotiation skills, with a proven ability to influence customer choices.

About the Team

The role aims to mee t Branch Sales and F&I targets while ensuring that each customer is provided with a one-stop offer in the sales process. The role holder interacts directly with the Branch Manager, Branch Sales Executives, and Branch Support Staff. People working within the luxury automotive retail industry often have to work extended hours most evenings and weekends to achieve their targets.

What equips you for the role

• Degree or Diploma education preferred, but not essential.
• Essential to have at least 2 years of experience in a similar sales position in retail sales.
• English is essential, and Arabic is desirable.
• Leadership, negotiation, and influencing skills, ability to build strong customer relationships, conflict resolution, ability to think clearly under pressure, ability to take decisions and follow through. Strong team player.
• UAE Driving license is required.
• Possess technical knowledge of luxury automobiles, negotiation, and influencing skills.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.