691 Alshaya Group jobs in Dubai

Yalla Grooming is a fast-growing mobile pet grooming service in Dubai , dedicated to making pet care simple, convenient, and stress-free for pet owners. We are looking for a proactive and detail-oriented Customer Support Executive to join our Yalla Grooming team. This role is central to ensuring a smooth experience for our customers, efficient scheduling of grooming services, and seamless coordination with our drivers and groomers.

The ideal candidate will be organized, customer-focused, and comfortable handling both administrative tasks and real-time operational communication. Knowledge of Dubai's areas is essential.

• Customer Service & Scheduling
  • Respond to customer inquiries via WhatsApp, phone, or other channels.
  • Manage and schedule grooming bookings based on customer needs and availability.
  • Confirm appointments and send reminders to customers.
• Route Planning & Coordination
  • Prepare and assign efficient daily routes for drivers and groomers across Dubai.
  • Ensure a clear understanding of Dubai's areas to optimize time and reduce delays.
  • Monitor schedules in real-time and adjust if needed due to traffic, cancellations, or emergencies.
• Administrative & Financial Support
  • Track and manage payments (cash, card, and online).
  • Collect and reconcile cash from drivers.
  • Maintain expense tracking and petty cash records.
  • Build and maintain daily sales reports.
• Team Communication
  • Act as the primary point of communication between customers, drivers, and groomers.
  • Provide clear instructions to staff and follow up on job completion.
  • Support the team with any last-minute changes or operational challenges.

• Must love dogs & cats
• Previous experience in customer support, scheduling, or administrative roles (preferably in grooming, delivery, or logistics).
• Strong knowledge of Dubai's areas, streets, and general routes.
• Excellent communication skills in English.
• Good organizational and multitasking abilities.
• Comfortable handling payments, cash tracking, and basic reporting.
• Proficiency in WhatsApp, Excel/Google Sheets, and scheduling tools.

• Salary: AED 3,500 – 4,500 (depending on experience).
• Schedule: 6 days a week.

Location: Dubai, United Arab Emirates

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels.

Asian Nationality may Apply (Male and Female)

Good Salary Accommodation Visa Transportation and other benefits as per UAE law.

Send CV

Disclaimer: is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Keeping records of customer interactions, transactions, comments, and complaints.

Job Type: Full-time

TAA Project Management Services is currently recruiting for a Customer Service Intern to work on a full-time/part-time basis in Dubai for a period of 6 months , leading to a permanent position .

The Customer Service Officer is responsible for addressing complaints, issues, and queries of clients via email, telephone, or website; ensuring close, professional, and efficient relations and solutions according to the company standards.

1. Ensuring close, professional, and efficient relations with customers, with a company representative present at all times.
2. Understanding customer needs, improving their satisfaction, and collecting feedback on services provided.
3. Addressing complaints/issues posted by clients on the company website.
4. Assisting other departments with client relations during difficult times.
5. Supporting providers in resolving their problems.
6. Following up on all complaints and queries related to the company.
7. Conducting customer satisfaction surveys and presenting findings to the Customer Service Manager.

The ideal candidate will have the following skills and experience:

1. Bachelor's Degree or equivalent.
2. At least 1 year of experience in a similar role; knowledge of the facility management industry is a plus.
3. Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and internet research skills.
4. Candidates must have their own visa and reside in Dubai.
5. Excellent English speaking skills.
6. Must have a laptop.

Commission will be provided upon successful deal closures. Phone will be provided.

Get in touch today to find out more.

Please email your updated CV, passport copy, and visa page to

Best of luck

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.

1. Communicating with customers directly in person, in addition to via phone and email
2. Empathizing with and prioritizing customer needs
3. Upholding company values and respecting every customer
4. Resolving issues and setting appropriate expectations with customers
5. Understanding and responding appropriately to customer issues
6. Consistently composing grammatically correct, concise, and accurate written responses
7. Approaching problems logically and with good judgment to ensure the appropriate customer outcome
8. Making quick and effective decisions on behalf of the customer
9. Working a flexible full-time schedule (40 hours per week)

• Work in environments where noise levels vary and can be loud (hearing protection will be provided)
• Work in environments where temperatures may vary due to outside weather conditions and are not controlled

You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.

• High school diploma or equivalent
• Previous experience in customer service
• Ability to effectively prioritize work to ensure efficiency
• Experience with Windows OS and Microsoft Outlook
• Familiarity with multiple web browsers, database searching, and instant messenger tools
• English and Arabic language skills
• Bachelor's degree or equivalent work experience
• Proficiency in verbal and written communication
• Experience understanding and developing performance metrics to measure progress against KPIs
• Experience working on a merchandising or brand ambassador team for a recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.

Customer Service Representative

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

In this role, you will:

• Respond to customer calls, emails, and chats in a timely and professional manner.
• Listen actively and respond empathetically to customer concerns and complaints.
• Provide accurate and helpful information to customers, addressing their questions and resolving their issues.
• Escalate complex issues to supervisors or managers as needed.
• Document all interactions with customers in a clear and concise manner.

This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply.

This is a full-time position that requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. You must have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

The successful candidate will have a positive attitude, a strong sense of empathy, and the ability to remain calm under pressure. You will also have basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Your responsibilities will include:

1. Providing excellent customer service through various channels including phone, email, and chat.
2. Responding to customer inquiries and resolving issues in a timely and professional manner.
3. Collaborating with internal teams to resolve complex issues and improve customer satisfaction.
4. Maintaining accurate records of customer interactions and documenting any escalations or issues.
5. Participating in ongoing training and development to improve knowledge and skills.

To be considered for this role, you must meet the following requirements:

• High school diploma or equivalent required.
• At least one year of experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic computer skills and proficiency in using software applications such as CRM systems and Microsoft Office.

This position offers competitive pay, comprehensive benefits, and opportunities for advancement within the company. Some of the benefits include:

• Competitive salary and bonus structure.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with employer matching.
• Tuition reimbursement program.
• Professional development opportunities.

This role will involve working in a fast-paced and dynamic environment where no two days are the same. You will be required to work effectively in a team environment and maintain confidentiality when dealing with sensitive customer information.

You will also have access to ongoing training and development opportunities to improve your knowledge and skills. This is an excellent opportunity to develop your communication and problem-solving skills while working in a dynamic and fast-paced environment.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

The Call Center Agent plays a pivotal role in assisting clients with their needs and concerns.

• To accomplish this, the agent must possess excellent communication skills to understand client needs and provide effective solutions.
• Maintain accurate records and databases for seamless interactions.
• Built on trust and reliability, strong relationships with clients and colleagues are essential.

• A high school diploma or equivalent is required.
• A minimum of one year of experience in a customer-facing role is necessary.
• Key skills include problem-solving, time management, and adaptability in multicultural environments under pressure.

This job requires professionalism, empathy, and a commitment to excellence. Successful candidates will have a passion for delivering outstanding results and building long-term relationships.

• This position offers opportunities for growth and development.
• Candidates should be proactive, organized, and self-motivated individuals who can thrive in a dynamic environment.
• We are seeking dedicated professionals who can contribute to our team's success.

Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to patients and families who require medical services or have questions about our hospital.

Your primary focus will be on answering calls in a timely and professional manner, addressing inquiries, and resolving issues in a clear and concise way. You will also be responsible for scheduling appointments, updating patient records, and collaborating with other departments as needed.

If you have a passion for delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Answer Calls: Respond promptly to incoming calls, address patient concerns, and provide accurate information regarding hospital facilities, doctor's details, insurance coverage inquiries, and other miscellaneous queries.
2. Schedule Appointments: Schedule appointments for patients with their desired specialists following our appointment policy guidelines.
3. Update Patient Records: Maintain accurate and up-to-date patient records, including laboratory results, upcoming OT/endoscopic procedures, prescription inquiries, and other relevant information.
4. Collaborate with Other Departments: Work closely with other departments, such as nursing, surgery, and administration, to ensure seamless communication and coordination.

To be successful in this role, you will need:

• Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with patients, families, and healthcare professionals.
• Strong Problem-Solving Skills: Demonstrate strong problem-solving skills, with the ability to analyze complex situations and provide creative solutions.
• Attention to Detail: Possess attention to detail, with the ability to accurately update patient records and perform other administrative tasks.
• Teamwork and Collaboration: Demonstrate a commitment to teamwork and collaboration, with the ability to work effectively with others to achieve common goals.

We offer a competitive salary and benefits package, including:

• Comprehensive Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Eligibility to participate in our retirement savings plan, with matching contributions from the hospital.
• Paid Time Off: Generous paid time off policy, including vacation days, sick leave, and holidays.

This role is based in our hospital setting, where you will work closely with patients, families, and healthcare professionals to provide high-quality care. You will be required to wear a uniform and adhere to hospital policies and procedures at all times.