What Jobs are available for Application Specialist in the United Arab Emirates?
Showing 36 Application Specialist jobs in the United Arab Emirates
RCM Application Support Specialist
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Welcome to our Careers section! We hire onlytalented, dedicated, and driven individuals - the best and the brightest from all over the world. Join us as wedevelopand deliver solutions for some of the world’s toughest challenges. Search below to find the right opportunity for you.
Responsibilities- Ready to work in the Support team.
- Provide immediate response to customer inquiries in accordance with service standards.
- Provide support to current installed based customers.
- Provide the link between our customers and the InterSystems Global Support organization.
- Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.
- Provide application support for the TrakCare Hospital Management System.
- Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.
- Escalate Open (unresolved) problems in accordance with current policies and procedures.
- Conduct individual and group training, product demonstrations and workshops as required.
- Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.
- Be a Subject Matter Expert (SME) for TrakCare.
- Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
- If required, work with our partners to identify potential changes within the parameters of the product.
- Participate in on-site support if required.
- Participate in the on call 24-hour roster service.
- General aptitude for solving problems and using technology to improve processes.
- Understanding and experience in product solutions support.
- Understanding and experience with Hospital Information Systems.
- Proven ability to think laterally and come up with innovative solutions for software product Support.
- Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.
- An ability to handle multiple tasks simultaneously and within tight time constraints.
- Proven ability to work through problems with different customer groups achieving positive outcomes.
- Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems
- Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls.
- BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .
Interested in building your career at InterSystems?Get future opportunities sent straight to your email.
Data Protection Information NoticeAt InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes:
- The types of personal data you provide,
- How and why we process your data,
- Who may access or receive your data,
- Possible transfers of your data abroad (if at all),
Please provide your preferred first name or nickname (if different from first name provided above).
Fraudulent Activity AlertFraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: ). InterSystems Corporation will not ask for your banking information as part of the recruitment process.
Equal Employment OpportunityInterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under the United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call .
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            Application Specialist (Dairy)
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            Product Application Specialist
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Our client is a global company looking for a hands-on Product Application Specialist in Riyadh to support the technical and clinical use of surgical devices across Saudi Arabia.
This role is integral in ensuring optimal product performance through in-theatre support, user training, and collaboration with distributor sales teams. While not a direct sales position, the role plays a key part in expanding market coverage and supporting commercial success. Key Responsibilities:
- Attend surgeries to provide real-time clinical and technical support.
- Train and educate healthcare professionals and distributor teams on product usage and best practices
- Serve as the technical expert on products, offering on-site support and troubleshooting when needed
- Engage in clinical discussions with surgeons and hospital staff to ensure proper product application and build trust.
- Collaborate with the distributor's commercial team to indirectly support sales initiatives and market growth
The ideal candidate for this role:
- Bachelor's degree in a medical, bio medical engineering, nursing, or health science-related field.
- Minimum of 3 years of experience in a clinical, technical support, or product application role within the surgical device or medical technology industry
- Candidates need to be based in Saudi Arabia, with local market experience
- Clinical or technical background with experience in surgical settings is essential.
- Preference for candidates with endoscopy or general surgery experience
- Strong knowledge of sterilization protocols and hygiene standards in both hospital and outpatient environments.
- In-depth understanding of the Saudi healthcare market is required; exposure to multiple regions is a strong advantage.
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            Application Support Specialist - Exim Bills
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Are you a detail-oriented problem solver with a knack for application support? Dicetek LLC is seeking an Application Support Specialist - Exim Bills to join our team in Abu Dhabi, UAE. This role is integral to ensuring seamless functionality and reliability of our applications while providing exceptional support to our clients. With Dicetek, you'll have the opportunity to excel in an environment that values innovation and professional growth.
Key Responsibilities of Application Support Specialist – Exim Bills Provide specialized support for Exim Bills applications, ensuring top-tier performance and reliability. 
 Troubleshoot and resolve application-related issues efficiently, maintaining high service levels. 
 Collaborate with cross-functional teams to analyze and improve application processes. 
 Document technical procedures, issues, and solutions to support knowledge management. 
 Stay updated with the latest trends in Information Technology to recommend and implement improvements.  
 Bachelors of Computer Science or Equivalent 
 Experience in Application production support within the ITIL Framework. 
 Excellent knowledge and hands on experience in 
 Application trouble shooting, configuration and maintenance. 
 Application performance tuning and optimization 
 Resolution of tickets with quality and within SLA 
 Proactive monitoring and incidents analysis 
 Experience in Workflow maintenance and Configuration 
5+ years of experience at a relevant Technical position in large organizations 
 Functional knowledge on Exim bills / Trade Finance products viz. (Import LC, Export LC, Collection, Guarantees)
 Java debugging knowledge. 
 Hands on experience in Unix commands 
 Very good knowledge in Oracle - SQL & PL/SQL 
 Experience in handling interface related issues and good idea about the Middleware systems like TIBCO/ OpenAPI/ MicroServices. 
 Relevant Industry Standard Certification, ITIL.etc.  
Dicetek LLC is a forward-thinking IT solutions provider committed to empowering businesses with innovative technology services. With a passion for creating value-driven solutions, our mission is to deliver unparalleled expertise and support to our clients. As industry leaders in Information Technology, we uphold values of collaboration, adaptability, and excellence in every project we undertake. Learn more about us at dicetek.net.
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            Technical Application Specialist (UAE Nationals only)
Posted 4 days ago
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Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of .
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**Technical Application Specialist (UAE Nationals)**
This position works out of our UAE location in the Abbott Core Labs division, this is a fixed term contract role for 1 year, on a renewable basis
**About Diagnostics Division**
We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
The Application Specialist (Emirati Talent Program) will join Abbott's Core Diagnostics Division as part of a structured technical development program designed to prepare fresh Emirati graduates for future roles in medical diagnostics. The program provides hands-on experience in laboratory automation, immunoassay, chemistry, and hematology systems, as well as pre-analytical and post-analytical workflows.
The goal is to build technical expertise and customer-centric skills while supporting the delivery of diagnostic excellence across healthcare institutions in the UAE.
The candidate may also participate in remote technical support activities through Abbott's Remote Support Center, handling call registration, troubleshooting, and coordination to ensure timely customer response.
**What You'll Do-**
+ **Training & Development**
+ Participate in comprehensive onboarding and technical training programs led by Abbott specialists and field mentors.
+ Gain knowledge of Abbott's Core Lab systems including Alinity i (Immunoassay), Alinity c (Chemistry), Alinity h (Hematology), and automation / track systems.
+ Understand laboratory workflows across pre-analytical, analytical, and post-analytical phases.
+ Support instrument validation, correlation, and verification processes under supervision.
+ Assist in reagent and consumable management and instrument QC checks.
+ **Customer Support & Operations**
+ Support senior application specialists during instrument installations, customer training, and assay implementations.
+ Participate in on-site troubleshooting, documentation, and basic technical follow-up with customers.
+ Observe and contribute to customer satisfaction tracking (NPS) and feedback actions.
+ Prepare and maintain training and performance reports in compliance with Abbott quality procedures.
+ **Remote Support & Call Center Responsibilities**
+ Participate partially, fully, or on a rotational basis in Abbott's Remote Support Center to handle technical and customer support calls.
+ Perform call registration and documentation accurately within the service management system.
+ Conduct remote troubleshooting to resolve issues efficiently and minimize instrument downtime.
+ Ensure quick response times, professional communication, and effective coordination with field service engineers and application teams.
+ Support the dispatching of service calls and follow up to ensure timely closure and customer satisfaction.
+ Contribute to continuous improvement initiatives aimed at enhancing service responsiveness and customer experience.
+ **Quality & Compliance**
+ Comply with Abbott's safety and quality management systems.
+ Participate in internal audits, CAPA actions, and product complaint follow-up under supervision.
+ Ensure adherence to Good Laboratory Practices (GLP) and ISO 15189 principles.
+ **Collaboration**
+ Work collaboratively with Abbott's Service, Sales, and Quality Assurance teams.
+ Provide support for demonstrations, evaluations, and scientific meetings when required.
+ Demonstrate professional behavior aligned with Abbott's values and Emirati workforce development vision.
**Preferred Qualifications-**
**Education**
+ Bachelor's degree in one of the following fields: - Medical Laboratory Science / Clinical Laboratory Science - Biomedical Engineering - Biotechnology / Life Sciences - Medical Technology
+ Recent graduates or candidates with up to 2 years of experience in hospital or reference laboratories are encouraged to apply.
**Background**
+ Proven track record in a similar position supported by management and customer references
+ Fundamental understanding of laboratory testing principles and workflows (sample reception, centrifugation, analysis, validation, and reporting).
+ Familiarity with automated analyzers and LIS (Laboratory Information Systems) is an advantage.
+ Excellent communication, teamwork, and presentation skills.
+ Curious, self-driven, and eager to learn within a fast-paced healthcare environment.
+ Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
+ Ability to travel within the UAE for customer site support or training.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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            Regional Radiation Safety Officer & Application Specialist
Posted today
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Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.
Job BriefThe incumbent will ensure the safe handling and use of radioactive materials in compliance with regulatory requirements, overseeing the protection of personnel, facilities, and the environment from radiation hazards while securing radioactive sources.
ACCOUNTABILITIES- Adhere to all Zahrawi Policies & Procedures as applicable.
Radiation Safety:
- Understand, share and apply knowledge of shipping regulations for radioactive materials, customs and duties requirements, Federal Authority for Nuclear Regulation (FANR) requirements, and other related concepts to ensure that the work is done efficiently.
- Develop, implement, and manage radiation safety programs to ensure compliance with local, state, and federal regulations (for UAE: FANR, MOCCAE – Oman: FEA, MOECA – Qatar: MECC - Bahrain: SCE).
- Conduct regular radiation surveys, environmental monitoring, and safety audits.
- Provide training to staff on radiation protection procedures, use of radiation detection equipment, and emergency protocols.
- Perform risk assessments and recommend radiation protection measures.
- Investigate and report any radiation safety incidents, accidents, or exposures.
Radiation Security:
- Manage and enforce security protocols for radioactive materials, ensuring compliance with regulatory security standards.
- Perform security inspections of areas containing radioactive materials, including storage facilities and transportation routes.
- Coordinate with security personnel to ensure appropriate access control and monitoring systems are in place for radioactive material storage.
- Monitor the inventory of radioactive materials and ensure it is accurately tracked.
- Develop and execute plans for the secure disposal of radioactive waste.
Compliance and Documentation:
- Maintain records of radiation safety inspections, audits, and security measures.
- Ensure the proper handling, transportation, and disposal of radioactive materials as per regulatory guidelines.
- Liaise with regulatory agencies and assist in audits or inspections.
Market Knowledge:
- Conduct market research to identify new potential customers.
- Analyze market trends to identify new products in the market and understand their advantages and disadvantages.
- Plan and assist with new product releases and events.
Business Development:
- Discuss with end users to update and educate them on the new products and possibilities.
- Learn about the weaknesses of our competitors and strength of our product and accordingly update our team.
- Conduct regular visits to all our customers to ensure quality service and inform the team about sales leads.
Application:
- Conduct training sessions for customers.
- Assist the customers with the equipment/product that is being used.
- Run validation tests with the customers to ensure that they fully understand how to use the equipment/product.
- Solve any issues that they might be facing while using the equipment/product.
- Provide clinical expertise and application support for targeted radionuclide therapies, including dosimetry, treatment planning, and patient safety.
- Assist medical professionals in interpreting diagnostic and therapeutic data related to radionuclide therapies.
- Support the integration of new technologies and therapy protocols into clinical practice.
- Develop training materials, user manuals, and best practice guides for clinicians.
- Stay up to date with advancements in radionuclide therapies and ensure clinical teams are educated on the latest developments and techniques.
- Assist in post-treatment follow-ups to assess treatment efficacy and patient outcomes.
- Support the sales team for handling projects in terms of specifications and technical comparison discussions with the end users.
- Coordinate with the sales team to know more about competition and provide argumentation in a scientific way.
- Assist sales teams during technical discussions.
- Prepare training certificates for customer training attendees.
Service Team Coordination:
- Coordinate with service engineers for the installation, PMs, and rectifications and plan trainings accordingly.
Communication with Principal Companies:
- Communicate with principals on technical information.
- Communicate with principals on any queries of the customer which cannot be resolved from our end.
- When new technical information is received from the principal company, transfer this information internally to all concerned persons, especially when there is a new version of software or incompatibility between instruments or any other relevant information.
- Additional details: Candidates are preferred to be based in UAE.
- Experience: 3 - 4 years of experience.
- Job Specific Skills: Require a good knowledge about radiation safety regulations and standards.
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            SAP S/4 HANA Application Specialist (P2P)
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 Job Role: Senior SAP S4/HANA Application Specialist (P2P) 
 Contract duration: 6+ Months Rolling (Extendable) 
 Location: Dubai  
 Start: ASAP   
The Senior SAP S4/HANA Application Specialist (P2P) will play a crucial role in ensuring the smooth operation and optimal performance of the SAP S4 ERP system post-implementation, specifically focusing on the Procure-to-Pay (P2P) processes. This role is vital in the Retail, Entertainment, and Lifestyle industries, ensuring system stability, coordinating support, and driving continuous improvement during the hyper care phase.
Key Responsibilities and AccountabilitiesSystem Stability and Performance:
- Ensure system stability post-implementation by monitoring P2P process performance. 
- Troubleshoot and resolve P2P-related issues promptly, ensuring minimal downtime and seamless operations. 
User Support and Training:
- Coordinate with technical and functional teams to provide necessary support to end-users. 
- Conduct training sessions and provide guidance to users on effectively utilizing the P2P functionalities of the SAP S4 ERP system. 
- Address user queries and concerns related to P2P processes. 
Stakeholder Communication:
- Maintain regular communication with stakeholders, including management, end-users, and vendors. 
- Provide updates on system performance, issues, and resolutions related to P2P processes. 
- Gather feedback from stakeholders to identify areas for improvement. 
Process Improvement and Change Management:
- Identify opportunities for process improvement within the P2P framework. 
- Recommend and implement changes to enhance efficiency and effectiveness. 
- Manage changes to the P2P processes, assessing impact, planning implementation, and ensuring smooth execution. 
Strategic Planning and Leadership:
- Develop and execute a strategic roadmap for P2P process optimization in alignment with organizational objectives. 
- Lead and mentor a team of subject matter experts, fostering a culture of collaboration and continuous improvement. 
- Engage with senior executives and key stakeholders to understand their needs and priorities, serving as a trusted advisor. 
Knowledge Sharing and Continuous Improvement:
- Promote knowledge sharing and collaboration within the organization. 
- Facilitate workshops, training sessions, and communities of practice to share expertise and best practices. 
- Drive initiatives for continuous improvement and innovation within the P2P domain. 
Definition of Success
- Establishment of a stable and efficient P2P process post-implementation. 
- Strong stakeholder relationships and effective communication. 
- Continuous identification and implementation of process improvements. 
- Successful management of changes with minimal disruption to business operations. 
- Achievement of organizational goals related to cost optimization, process standardization, and operational efficiency. 
Functional Competencies:
- Domain Expertise: Thorough understanding of P2P processes, including procurement, accounting, and related workflows. 
- SAP S4 ERP Functional Knowledge: Deep knowledge of SAP S4 ERP's P2P functionalities and configuration. 
- Process Improvement: Ability to identify and implement process enhancements within the P2P framework. 
- Stakeholder Management: Effective management of relationships with end-users, management, and external vendors. 
- Training and Support: Proficiency in providing training and support to end-users on P2P processes. 
- Change Management: Capability to manage changes to P2P processes within the SAP S4 ERP system. 
Technical Competencies:
- SAP S4 ERP Knowledge: In-depth understanding of SAP S4 ERP, particularly the P2P modules. 
- Technical Skills: Proficiency in SAP technologies, including ABAP, HANA, and Fiori. 
- Data Analysis: Strong analytical skills to identify trends and potential issues within P2P processes. 
- Problem-Solving: Robust problem-solving skills to address and resolve P2P-related issues. 
- Project Management: Effective project management skills to handle resources, timelines, and risks. 
- Communication Skills: Excellent communication skills to convey technical information to non-technical stakeholders. 
- Change Management: Familiarity with change management processes and their application to P2P systems. 
- Master’s degree preferred (especially in Finance / Business Management). 
- Minimum of 12+ years of management experience. 
- Strong communication skills, capable of interacting with executive management, team members, and business professionals. 
- Experience in business and technical requirements analysis, documentation, testing, and integration methodologies. 
- Strong attention to deadlines and budgetary guidelines. 
- Analytical, critical thinking, and problem-solving skills. 
- Decision-making and leadership capabilities. 
- Strong presentation skills. 
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Business Application Application Specialist - Principal Oracle - Finance
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Key Responsibilities
- Lead the implementation, configuration, and support of Oracle Finance modules (GL, AP, AR, FA, CM, and others)
- Collaborate with Finance and IT teams to identify system enhancements and process improvements
- Manage integrations between Oracle and other enterprise systems
- Provide expert-level troubleshooting and support for Oracle Finance applications
- Ensure compliance with internal controls and regulatory requirements
- Drive user training, documentation, and change management initiatives
- Bachelor’s degree in IT, Finance, or related field (Master’s preferred)
- Minimum 8 years of experience with Oracle Finance applications, including at least 3 years in a senior or principal role
- Proven track record in healthcare or large enterprise environments
- Strong understanding of financial processes and reporting standards
- Excellent communication, stakeholder management, and analytical skills
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            Business Application Support
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-  Responsibilities   : 
 • Act as the first point of contact for technical and functional support of business applications(e.g., LMS, Front, Formstack, Smartsheet, Adobe, Lucid, SharePoint, Power Platform)
 • Handle support requests via phone and email in a courteous and timely manner
 • Record user information, issue details, troubleshooting steps, and resolution actions
 • Perform remote diagnostics and resolve software-related issues
 • Escalate unresolved problems to vendors or developers when necessary
 • Collaborate with other teams to understand workflows and suggest systemimprovements
 • Participate in testing and deployment of new features and application updates
 • Conduct regular system audits for performance, security, and compliance
 • Maintain documentation including user guides, FAQs, and support procedures
 • Follow up with users to confirm issue resolution and satisfaction
 • Support various desktop software (Microsoft Office, Adobe, anti-virus, VPNs,browsers, email clients, GDS software, etc.)
 • Occasionally support general help desk issues outside of business apps
 • Be available for extended hours or on-call rotations as required Requirements :
 ● Associate’s degree in MIS/CIS or equivalent experience
 ● At least 5 years of experience in end-user support within a business environment
 ● Hands-on experience with Microsoft technologies and business applications; Mac OSsupport is a plus
 ● Familiarity with ITSM tools and ticketing systems
 ● Strong troubleshooting and research skills
 ● Excellent verbal and written communication skills
 ● Ability to explain technical concepts clearly to non-technical users
 ● Strong interpersonal and problem-solving abilities
 ● Highly motivated, detail-oriented, and capable of prioritizing tasks
 ● Willingness to travel occasionally and work on a flexible schedule
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            Trading Application Support Specialist (F/H) Dubai, Dubai, United Arab Emirates
Posted today
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Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. For over 20 years we’ve equipped the most progressive global capital market players with powerful algorithmic technology and direct connectivity to more than 80 exchanges worldwide. Our single multi-asset platform and our unfaltering commitment to client partnership allow us to promise Performance Simplified: making it easy to be the best in trading.
We are currently looking for a Trading Application Support Specialist(W/M), based in Dubai for a Full Time Position and Permanent Contract, to successfully ensure the deployment of our solutions to our clients (brokers, investment banks, stock exchanges.) and be their primary point of contact for technical support. If you join us, you will:
- Issue Analysis and Resolution:
- Analyse and troubleshoot issues or incidents, aiding customers in resolving issues, explaining usage, debugging failures, pinpointing problems, implementing workarounds, enhancing performance, improving security, and determining root causes.
- Define the severity and area of each issue, ensuring accurate classification and prioritization.
- Resolve tickets according to the required knowledge, adhering to the proper process, and escalate when necessary for timely resolution.
- Customer Communication and Support:
- Serve as the primary point of contact for customers, addressing their requests through resolution or escalation.
- Keep customers updated on the progress of their ticket resolution, providing clear communication regarding steps and timing.
- Write comprehensive documentation on current issues for customers to enhance their knowledge and understanding (KDB).
- Deployment and Training:
- Deploy products at customer sites, ensuring seamless integration and functionality.
- Provide training sessions to clients, including both end-users and IT teams, to optimize product utilization and proficiency.
- International Support and Schedule Flexibility:
- Support both local and foreign customers, adapting to an international context with multinational clientele.
- Work from Sunday to Thursday inclusive, from 8 am to 5 pm.
Benefits of this position:
- Engage in a dynamic technical and functional landscape, encompassing algorithmic trading platforms, low latency, multi-threading, real-time systems, and the intricate realms of trading and finance.
- Join a team comprised of highly skilled and talented individuals, fostering a collaborative and stimulating work environment.
- Be part of an ethical and equitable employer, committed to fairness and integrity in all aspects of business.
- Experience genuine camaraderie within an international setting, fostering a real human team spirit that transcends borders.
- Enjoy the benefits of a well-being and environmentally conscious company, featuring initiatives such as social climate surveys, green initiatives, 360 assessments, and a relaxed dress code.
- Receive personalized support and guidance through a dedicated onboarding program tailored to your needs and goals.
Skills and requirements:
- Bachelor's or Master's degree in Computer Science or Software Engineering, demonstrating a strong understanding of Information Systems and Technology.
- Minimum 1-2 years of experience in Client Service or Finance roles, particularly in trading, preferably within Fintech or Capital Market businesses.
- Proficient in problem-solving and analytical skills, adept at troubleshooting system issues effectively.
- Exhibits strong customer service skills, delivering professional, compassionate, and effective assistance with a commitment to service excellence and satisfaction. Includes project management abilities.
- Displays a keen interest in financial trading support environments and Electronic Trading solutions, with a positive, dynamic, can-do attitude, and the ability to thrive under pressure.
- Possesses excellent interpersonal and communication skills, with fluency in both English and Arabic, facilitating effective communication both internally and with customers.
- Essential knowledge in Linux, along with a basic understanding of SQL/Database, object-oriented languages, APIs, networks, operating systems, scripting, Java, Python, and Ansible, as well as experience with one of the Monitoring tools (such as PRTG, Datadog, or Nagios).
- Ideal candidates will additionally have knowledge of FIX protocol , and experience in financial application support and software implementation.
Horizon is an equal opportunity employer. We promote diversity, multiculturalism, and inclusion.
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