192 Apprenticeships & Trainee jobs in the United Arab Emirates

Dubai, United Arab Emirates | Posted on 14/12/2024

Blue Ocean Corporation is a leading conglomerate and world leader in driving continuous growth and transformation across a multitude of industries and sectors. Our commitment to quality, innovation, and client satisfaction has propelled us to the forefront of the Consulting, Training and Conferences landscapes.

From our humble beginnings to our present status as a global market leader, we take pride in our global footprint and the transformative impact we have had on industries. With over 25+ years of excellence in accelerating careers and transforming organizations, we are a trusted partner for our B2B and B2C clients.

• Conduct outbound calls to prospective clients to introduce and promote Blue Ocean’s products and services.
• Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
• Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
• Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
• Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
• Research and understand the training needs of potential clients to tailor the sales approach effectively.
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• Engage with the target audience in India while operating from Dubai.

• Minimum 2 years of telesales or inside sales experience.
• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• Excellent communication skills in English.
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
• Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
• Proficient in using MS Office applications.

Democratizing finance for all takes more than skills. It means combining our differences and unique experiences to create, connect, and collaborate achieving profitability and empowering a sustainable future. Northvale is engaging various stakeholders to inspire inclusion and trading beyond borders. Through our e-Trading platform, clients are provided with financial literacy and accessibility to global markets to trade and invest in stocks, bonds, ETFs, funds, structured products, and FPIs. We are ADGM-FSRA 3A licensed and provide trading and investing services to clients across the globe through our efficient and secure digital platforms. Our employees work in a flexible way and in multicultural teams. By having a huge impact on the financial industry, they are growing their life skills portfolio and achieving their work purpose in a fast-paced environment. We are all in at Northvale. An equal opportunity employer, we welcome candidates from all backgrounds, experiences, and perspectives to join our team and contribute to our shared success. Be part of the positive impact, democratizing finance for all and inspiring inclusion. Are you all in? Do not hesitate, it is time to apply! Job Description

We are looking for a new team member to join our Operations team to support the onboarding of new clients and maintenance of our growing client base. The successful applicant must be able to accurately follow procedures and checklists to complete onboarding of new clients and updates to accounts. Previous experience in finance, CDD, EDD, and AML is an advantage, preferably in onboarding of complex client relationships. Responsibilities

• Handle and maintain existing accounts.
• Provide transaction monitoring, evaluation, control, and communication to existing clients.
• Perform quality assurance (4 eyes checks) on processed applications and transactions.
• Prepare and conduct financial literacy training about trading and sustainable investing.
• Provide additional support to other areas of the team where required.

• Able to work in an English-speaking environment; any other language is an advantage.
• Strong accuracy and attention to detail.
• Critical analytical approach to problem solving.
• Growth mindset.
• Proficient in creating financial training materials bridging technical jargon into practical application.
• Knowledgeable in design thinking.
• Project management, organizational, and planning skills.
• Self-motivated and positively contribute to improving the working environment.
• Flexible approach to work routines and schedules.
• Strong written and verbal communication skills.

Early Career Training Program - Sales Operations page is loaded Early Career Training Program - Sales Operations Apply locations Dubai time type Full time posted on Posted 21 Days Ago job requisition id R5015635 Job Description Summary Vernova Purpose
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world? Impact You'll Make;
The Early Career Training is 12 months with possibility to extend up to 2 years program and it is an investment in young talents where GE trains fresh graduates who meet the required criteria to perform their traineeship in a GE business. The traineeship duration varies upon business requirement and will develop the general skills of the trainee and provide on the job knowledge and technical experience. Positions requiring understanding of a concepts, methods and procedures. Job Description

What you’ll do;

• Develop customer strategies, campaign plans, and leadership in their execution
• Build influential relationships with assigned customers, while coordinating with current account manager, at all levels and develop strategies to win profitable and continued business from those customers.
• Early Career Trainee will be responsible for driving orders growth across the assigned region while also developing long term customer relationships and sales strategies to grow the market.
• Work closely with Commercial Operations, Execution, Risk, Engineering, and Marketing teams to ensure best possible offerings to drive customer satisfaction and commercial success.
• Evaluate and understand competitors and competitive solutions in the market.
• Drive product, commercial and technical strategies to compete and enable increased penetration and growth
• Negotiate and collaborate with customers to execute contracts that maximize value and mitigate GE risk while satisfying customer needs
• Ensure business visibility to the pipeline of opportunities and region needs through effective use of NEX

What you’ll bring;

• Bachelor’s degree in engineering disciplines or business related fields or relevant backgrounds
• Max.2 years experience in related field
• Active listener with good communication skills in English & Arabic
• Strong Proficiency in Microsoft Office applications
• Proactive with high level of integrity
• Strives to achieve project goals and customer satisfaction
• A team player with the ability to communicate effectively with crosses functional teams

What will make you stand out;

• Basic power generation and gas turbine knowledge
• Demonstrated EHS and Quality focus
• Demonstrated leadership potential
• Record of achievement with a passion to achieve positive business results
• Curiosity and desire to learn and expand skill set
• Adaptable and open to change

Relocation Assistance Provided: No

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it.

If we want our energy future to be different…we must be different.

Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver.

The ISO 17025 Internal Auditor training is meticulously designed to meet the specific needs of laboratories engaged in testing and calibration activities. Participants will delve into the critical aspects of ISO/IEC 17025:2017 standards, ISO 17043, ISO Guide 34, and ISO 17020-1 best practices. Through this training, participants will acquire the essential knowledge, skills, and competencies required to conduct internal audits in accordance with ISO/IEC 17025. The course empowers individuals to proficiently plan, execute, and report on audits, adhering to ISO 17025 guidelines. Delving into crucial areas such as audit planning, objective evidence gathering, conformity evaluation, non-conformity identification, and audit findings reporting, this training equips participants to assess the effectiveness and efficiency of laboratory management systems. By identifying areas for improvement and ensuring compliance with ISO 17025, this course enhances the overall quality and credibility of laboratory testing and calibration endeavours.

The ISO 17025 Internal Auditor training offered by EAS adopts a personalized and interactive training approach. Through a combination of self-learning modules and virtual online sessions, participants gain in-depth knowledge of.

The ISO 17025 Internal Auditor training holds immense significance due to several reasons. Firstly, it equips participants with the necessary knowledge and skills to effectively conduct internal audits in accordance with ISO/IEC.

Companies hire professionals with ISO 17025 Internal Auditor certification to ensure compliance with internationally recognized standards for laboratory testing and calibration. These certified professionals possess the knowledge and skills to.

The ISO 17025 Internal Auditor certification brings forth a range of opportunities and demands. Organizations across sectors seek professionals with this certification to ensure adherence to international standards, regulatory compliance, and quality assurance. Certified individuals can explore prospects in laboratories, testing facilities, manufacturing companies, and regulatory bodies. By contributing to enhanced quality, credibility, and customer satisfaction, they play a vital role in meeting the rising expectations of stakeholders and ensuring organizational excellence. Our ISO 17025 Internal Auditor training has its own set of benefits and career opportunities. Let us see how.

ISO 17025 Internal Auditor certification presents a growing demand and ample opportunities in the market. According to a study by Research and Markets, the global market for ISO 17025 certification services is projected to reach $9.15 billion by 2027, with a CAGR of 7.2%. This certification opens doors for professionals to work in various industries, including pharmaceuticals, food and beverage, environmental testing, and automotive, where compliance with quality standards is crucial for business success and regulatory compliance.

Salary Trends

The ISO 17025 Internal Auditor certification opens up significant career opportunities in the field of laboratory quality management. While specific salary statistics for ISO 17025 auditors in Dubai may vary, professionals with this certification can expect competitive compensation. Salaries typically range from AED 10,000 to AED 18,000 per month, depending on factors such as experience, qualifications, and the size and reputation of the employing organization. It's important to note that salary figures can fluctuate based on market conditions and individual negotiation.

Demand & Opportunities

Obtaining the ISO 17025 Internal Auditor certification opens up a range of opportunities and demands in the professional landscape. There is a growing demand for professionals with this certification as companies seek to comply with international standards and enhance their laboratory operations. Certified auditors can find employment in various industries, including testing laboratories, calibration facilities, and regulatory bodies. They have the chance to contribute to quality management, process improvement, and regulatory compliance, thereby advancing their careers and significantly impacting organizational success.

Here are some of the roles that benefit from our ISO 17025 Internal Auditor training (as observed in popular job portals):

• Quality Assurance Manager — They oversee quality management systems, drive improvement, and ensure adherence to standards.
• Internal Auditor — They conduct audits, identify areas for improvement, and recommend corrective actions.
• Compliance Officer — They ensure adherence to regulations, develop compliance programs and mitigate risks.
• Laboratory Supervisor — They manage daily operations, resources, and workflow efficiency.
• Consultant: Provides guidance on quality management, assessments, and process improvements.
• Regulatory Affairs Specialist — They ensure compliance with regulations, obtain approvals, and liaise with authorities.

Course Outcome

Completing the ISO 17025 Internal Auditor training will enable you to:

• Gain a deeper understanding of ISO 17025 requirements, empowering you to confidently navigate and ensure compliance.
• Boost your self-assurance in conducting audits, enabling you to conduct more effective assessments and provide valuable insights.
• Make a tangible impact on the quality of laboratory operations by identifying areas for improvement and implementing corrective actions.
• Save valuable time during audits by becoming more efficient and effective in your auditing practices.
• Enhance your professional reputation as an auditor with increased credibility, thanks to your expanded knowledge and skills.
• Foster better communication and collaboration with laboratory personnel, establishing strong relationships built on mutual understanding.
• Experience greater satisfaction in the audit process as you achieve improved results and contribute to overall stakeholder happiness.

Course Module

Module 1: Introduction to ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 5: Normative References

Module 7: General Requirements

Impartiality

Confidentiality

Module 9: Resource Requirements

• General
• Personnel
• Facilities and Environmental Conditions
• Equipment
• Metrological Traceability
• Externally Provided Products and Services

• Options
• General
• Option A
• Option B

Module 15: Address Risks and Opportunities

Module 17: Corrective Actions

Module 19: Terminology – ISO 9000, VIM etc.

Module 21: Auditing Requirements and Assessment: ISO 17011:2004, ISO 19011:2011

Module 23: Test Reports, AB Symbols, Equipment Stickers, Certificates

Module 25: Clauses 7 and 8 Review

• Case studies on clauses 7 and 8

Module 31: Audit Checklists and Audit Reports

Module 2: Requirements of ISO 17025

Module 4: Scope

Module 6: Terms and Definitions

Module 8: Structural Requirements

Module 10: Process Requirements

• Review - Requests, Tenders, and Contracts
• Selection, Verification, and Validation of Methods
• Sampling
• Handling Test or Calibration Items
• Technical Records
• Evaluation of Measurement Uncertainty
• Ensuring Result Validity
• Reporting of Results
• Complaints
• Nonconforming Work
• Control of Data and Information Management

Module 14: Control of Records

Module 16: Improvement

Module 18: Management Reviews

Module 20: Fundamental Audit Concepts and Principles

Module 22: Recognition and Oversight of ILAC, IAAC, APLAC

Module 24: Clauses 4, 5, and 6 Review

• Case studies on clauses 4, 5 and 6

Module 28: Opening and Closing Meeting Activities

Module 30: Reporting Audit Results

Module 32: Review of Standards and Internal Auditing Issues

Our Trainers

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world. Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction & ethics.

Our Trainers

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world. Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction ethics.

Our Trainers

We, at Learners Point, take immense pride in our teaching methods and instructors. Our instructors are some of the best experts in their fields and employ a practical approach to learning. Many of them are globally recognised and have a diverse set of experience in their field of expertise. You are always sure to have the best in the industry as your teachers who are ready to guide you at every step and make the experience informative yet enjoyable. Apart from the focus on learning your chosen course, our instructors also encourage students to develop communication skills and interpersonal skills necessary to excel in the practical world. Our cutting edge teaching methods make every program an immersive and productive experience for the learners. Our learning methods are research-driven and are continuously updated to stay relevant to present times as well as the future. You will enjoy practical applications of everything learned through theory and regular mock examinations to help monitor your progress. Our courses are led by an instructor in a classroom setup and we do offer online high-quality sessions as well for individuals. We also monitor the training sessions with a progress tracker to maintain high standards of instruction ethics.

Our Trainers

Why Count on Learners Point?

Learners Point Academy provides top-notch ISO 17025 Internal Auditor training, providing professionals with the necessary skills and experience to excel in the field.

What to expect if you join our ISO 17025 Internal Auditor training:

• We consider real-world scenarios that organisations face and tailor our ISO 17025 Internal Auditor training and structure to meet those needs.
• Aside from theoretical knowledge, we focus on practical case studies to give you a reality check and insight into what will be expected of you while working in a demanding role.
• Our customised ISO 17025 Internal Auditor training also provides you with hands-on experience by assigning tasks that are relevant to your current job.
• In addition to group sessions, we offer one-on-one sessions to improve the quality of our ISO 17025 Internal Auditor training.
• We also take a discrete approach to career counselling so that one can be successfully placed as a professional.

Learners Experience

"I highly recommend the ISO 17025 Internal Auditor Training to anyone involved in laboratory operations. The course provided a comprehensive.

MD Rubel

Laboratory Supervisor

"The ISO 17025 Internal Auditor Training exceeded my expectations. The course content was well-structured, and the instructors were knowledgeable and.

Internal Auditor

"The ISO 17025 Internal Auditor Training was an eye-opening experience for me. It provided me with a comprehensive understanding of.

Looaj Ali

Quality Assurance Manager

"The ISO 17025 Internal Auditor Training was an eye-opener! It provided me with the tools and knowledge to conduct thorough.

Emily J

Quality Assurance Specialist

"The ISO 17025 Internal Auditor Training was an excellent investment in my professional development. The trainers were experienced professionals who.

"I highly recommend the ISO 17025 Internal Auditor Training to anyone involved in laboratory operations. The course provided a comprehensive.

Laboratory Supervisor

"The ISO 17025 Internal Auditor Training exceeded my expectations. The course content was well-structured, and the instructors were knowledgeable and.

Internal Auditor

"The ISO 17025 Internal Auditor Training was an eye-opening experience for me. It provided me with a comprehensive understanding of.

Looaj Ali

Quality Assurance Manager

"The ISO 17025 Internal Auditor Training was an eye-opener! It provided me with the tools and knowledge to conduct thorough.

"The ISO 17025 Internal Auditor Training was an excellent investment in my professional development. The trainers were experienced professionals who.

Regulatory Affairs Specialist

"I highly recommend the ISO 17025 Internal Auditor Training to anyone involved in laboratory operations. The course provided a comprehensive.

MD Rubel

Laboratory Supervisor

"The ISO 17025 Internal Auditor Training exceeded my expectations. The course content was well-structured, and the instructors were knowledgeable and.

Internal Auditor

"The ISO 17025 Internal Auditor Training was an eye-opening experience for me. It provided me with a comprehensive understanding of.

Looaj Ali

Quality Assurance Manager

Our Graduates

Our graduates are from big companies, small, companies, they are founders, career changers and life long learners. Join us and meet your tribe!

Is there a demand for professionals with ISO 17025 Internal Auditor certification in the global job market?

There is a significant demand for professionals with ISO 17025 Internal Auditor certification in the global job market. Companies across industries seek these certified experts to ensure compliance with international standards and enhance the quality and credibility of their laboratory testing and calibration activities.

Why should you attend the ISO 17025 Internal Auditor course?

Attending the ISO 17025 Internal Auditor course is essential to gain the knowledge, skills, and competency required to effectively conduct audits, ensure compliance with ISO 17025 standards, and enhance the quality and credibility of laboratory operations.

How is this training delivered?

The training sessions at Learners Point are an interactive, immersive, and intensive hands-on programme. We offer three modes of delivery and participants can choose from instructor-led classroom-based group coaching, one-to-one training session, or high-quality live and interactive online sessions as per convenience.

How does our ISO 17025 Internal Auditor training add value to your profile?

Our ISO 17025 Internal Auditor training adds value to your profile by equipping you with the knowledge, skills, and certification needed to conduct effective internal audits, ensuring compliance with international standards and enhancing your credibility as an auditor in the field of laboratory testing and calibration.

Who should attend the ISO 17025 Internal Auditor course?

The ISO 17025 Internal Auditor course is ideal for laboratory testing and calibration professionals seeking ISO 17025 accreditation. This includes quality managers, laboratory supervisors, internal auditors, compliance officers, and anyone responsible for ensuring adherence to ISO 17025 standards.

What is the refund policy?

At Learners Point Academy, if a participant doesn’t wish to proceed with the training after the registration due to any reason, he or she is entitled to a 100% refund. However, the refund will be issued only if we are notified in writing within two days from the date of registration. The refund will be processed within four weeks from the day of exit.

Registered as: Learners Point Academy -Suite 610 - The Business Center, Opp to Burjuman Centre, Adjacent to Burjuman Metro Station Exit 4, Khalid Bin Walid Street.P.O.Box: 94743 Dubai, UAE.

People & Business Assurance

We are looking for a Training Sales Executive to support our training programs by managing sales inquiries, coordinating training sessions, and ensuring seamless communication between clients and trainers.

The ideal candidate will have strong sales, customer service, and administrative skills to help retain and enhance client base

Key Reponsibilities

• ■ Promote and sell training programs to potential clients.
• ■ Respond to inquiries, provide training details, and follow up with prospects.
• ■ Develop and maintain relationships with corporate clients and individual trainees.
• ■ Assist in preparing proposals, pricing packages, and contracts for training programs.
• ■ Track sales targets and prepare reports on performance.
• ■ Schedule training sessions and coordinate trainer availability.
• ■ Ensure training materials and logistics are in place before each session.
• ■ Communicate training details (venue, timing, requirements) to participants and trainers.
• ■ Monitor attendance and gather feedback from trainees to improve future sessions.
• ■ Maintain an updated database of clients, training schedules, and sales records.
• ■ Process registrations, invoices, and payments for training programs.
• ■ Collaborate with trainers to ensure smooth training delivery.
• ■ Assist in marketing efforts such as social media promotions, email campaigns, and event coordination.

• ■ Bachelor’s degree in business administration, Sales, Marketing, or a related field.
• ■ The candidate ideally should have at least 5 years of experience working in training department and familiar with TIC Industry.
• ■ Support our training programs by managing sales inquiries, coordinating training sessions, and ensuring seamless communication between clients and trainers.
• ■ The ideal candidate will have strong sales, customer service, and administrative skills to help enhance client base.
• ■ User knowledge in MS Office, Salesforce.com.

We only accept applications submitted online through our application system. We cannot accept applications sent by email.

Location

Type of contract

Type of contract Permanent

Type of employment

Type of employment Full Time

Work model Not specified

Company

Job ID:

Job ID: 15034

Application deadline: as long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We are looking forward to receiving your application.

People & Business Assurance is a business division of TÜV Rheinland.We bring together cross-industry services that help people andorganizations position themselves securely for the futureand improve their systems and processes.

With our services, our customers gain the 'Assurance' certainty that the requirements and standards important to them are met.

The business division is represented with around 5,000 employees at 80 locations in Germanyand in about 30 countries on all continents.

• Analysis, auditing or certification of management systems,conformity assessment of imported goods
• Consulting services for infrastructures, digital transformations,or sustainability topics
• Managing research and innovation projects
• Occupational medicine, workplace safety, or health protection
• Training and seminars as well as personnel andorganizational development
• Securing skilled workers and labor market services

Business areas

Culture

New Work

Training and development

Sustainability & diversity

You can only apply online via our careers page. The application process is very simple and only takes a few minutes.

#todayfortomorrowTR

Are you interested in working at TÜV Rheinland, but would prefer to work on a freelance basis?

TÜV Rheinland is regularly on the road. Visit us at one of the job and career fairs.

INSPIRE | EXHILARATE | DELIGHT

At Chalhoub Group, we don’t just shape careers — we shape futures. For over seven decades, we have partnered with global luxury brands and built our own to create exceptional experiences across the Middle East. From fashion to beauty, art de vivre to jewellery, we continue to set new standards in luxury, driven by innovation, purpose, and people.

Our transformation into a hybrid luxury retailer has enabled us to reach customers wherever they are — through 950+ stores, digital platforms, and mobile apps. At the heart of this journey lies The Greenhouse , our innovation powerhouse that supports breakthrough ideas and nurtures future-ready ventures across the region and beyond.

With over 16,000 passionate professionals across 8 countries (and expanding into LATAM), Chalhoub Group is proud to be Great Place to Work certified across several markets. Our culture is grounded in diversity, equity, and inclusion , built to empower people to thrive, lead, and make a difference. As a UN Global Compact member and signatory of the Women’s Empowerment Principles, we’re committed to achieving Net Zero by 2040 — because sustainability is not just a value; it’s a responsibility.

About the Program
The MADA National Graduate Programme (NGP) is your launchpad to an impactful career. Designed exclusively for UAE Nationals, this 18-month journey is built to empower, challenge, and shape you into a future leader.
In Phase 1, you will explore the business through three tailored 3-month rotations, giving you multi-dimensional exposure and practical insights. In Phase 2, you’ll dive deeper into a final 9-month strategic assignment, gaining leadership experience, solving real-world challenges, and driving meaningful impact.
You’ll be mentored, supported, and surrounded by people who believe in your potential — because we know the next generation of leaders is already among us.

Focus Area: Retail & Distribution Buying
This track will immerse you in the fast-paced and strategic world of luxury retail operations. Through rotations in Buying, Category Management, and Brand Partnerships, you’ll gain hands-on experience in curating assortments, analyzing product performance, and collaborating with internal and external stakeholders to bring the best of global brands to our regional customers. This pathway equips you with the commercial, analytical, and creative skills needed to thrive in a retail landscape that blends tradition with innovation.

What You’ll Need to Succeed
• Academic background in Fashion Design, Marketing, or Business Management
• Passion for product, fashion, and consumer behavior
• Analytical mindset with attention to detail and commercial awareness
• Strong interpersonal and communication skills
• Drive to turn insights into action and impact

Where It Leads
Upon successful completion of the programme, you’ll be offered a permanent role at the next career level – the next phase of our Future Leader Journey.

What We Offer
At Chalhoub Group, your aspirations become reality. You’ll experience:
• Enriching, real-world assignments
• Leadership exposure and mentorship
• Development opportunities tailored to your journey
• Access to a competitive benefits package including healthcare, child education contributions, remote work flexibility, and exclusive employee discounts

A Pathway for Emirati Graduates
It takes diversity of thought, culture, background, differing abilities, and perspectives to truly Inspire, Exhilarate, and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
While we welcome and value all applicants, this opportunity is exclusively open to UAE Nationals, as part of our commitment to nurturing national talent and building future Emirati leaders.

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To manage assigned trainees throughout their programme in terms of productivity, technical skills and soft skills through on-going development and coaching in line with programme expectations and company policies.

• Develop and maintain effective working relationship with assigned trainees to enable open two-way communication.
• Ensure trainees are continually aware of and understand their training/ programme plan. Effectively coach and guide trainees to support their successful completion of the programme.
• Arrange training courses as required by the training plan/programme ensuring budget adherence and compliance with procurement policies and processes.
• Conduct regular performance reviews in partnership with trainee’s business manager to evaluate trainee’s performance, adherence to training plan and compliance to company policies and provide trainee with timely feedback.
• Manage any trainee issues that arise in a timely manner liaising with the required stakeholders to reach a satisfactory resolution, for example personal issues, disciplinary actions and grievances.
• Develop and maintain effective working relationships with business stakeholders to include assigned business manager and HRBP.
• Provide guidance on the development of training plans and performance objectives aligned to programme and business requirements. Ensure stakeholders are regularly updated with trainee performance and graduation timeline.
• Partner with business stakeholders to modify plans as required based upon trainee performance and changes in business requirements.
• Maintain accurate and up to date records for all assigned trainees to include minutes of meetings, performance reviews, business agreements, disciplinary documentation, training plan progress, external trainings and graduation timeline.
• Ensure all required administrative processes are completed in a timely manner, to include cost center/line manager transfers, issuing new contracts and transferring trainees to their post-graduation business role.

• Bachelor’s degree in relevant subject such as HR Development or Occupational Psychology.
• Degree with5 years relevant work experiencein HR or a Learning & Development role.
• Experience in managing trainee programs, performance management and development.
• Should have excellent coaching and mentoring skills.
• Ability to manage internal and external stakeholders including the training providers.
• Ability to communicate and engage with cross-functional stakeholders.
• Having CIPD level 5 would be beneficial
• Must be UAE National

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more.All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

INSPIRE | EXHILARATE | DELIGHT

At Chalhoub Group, we don’t just shape careers — we shape futures. For over seven decades, we have partnered with global luxury brands and built our own to create exceptional experiences across the Middle East. From fashion to beauty, art de vivre to jewellery, we continue to set new standards in luxury, driven by innovation, purpose, and people.

Our transformation into a hybrid luxury retailer has enabled us to reach customers wherever they are — through 950+ stores, digital platforms, and mobile apps. At the heart of this journey lies The Greenhouse , our innovation powerhouse that supports breakthrough ideas and nurtures future-ready ventures across the region and beyond.

With over 16,000 passionate professionals across 8 countries (and expanding into LATAM), Chalhoub Group is proud to be Great Place to Work certified across several markets. Our culture is grounded in diversity, equity, and inclusion , built to empower people to thrive, lead, and make a difference. As a UN Global Compact member and signatory of the Women’s Empowerment Principles, we’re committed to achieving Net Zero by 2040 — because sustainability is not just a value; it’s a responsibility.

About the Program
The MADA National Graduate Programme (NGP) is your launchpad to an impactful career. Designed exclusively for UAE Nationals, this 18-month journey is built to empower, challenge, and shape you into a future leader.
In Phase 1, you will explore the business through three tailored 3-month rotations, giving you multi-dimensional exposure and practical insights. In Phase 2, you’ll dive deeper into a final 9-month strategic assignment, gaining leadership experience, solving real-world challenges, and driving meaningful impact.
You’ll be mentored, supported, and surrounded by people who believe in your potential — because we know the next generation of leaders is already among us.

Focus Area: Marketing
This track will immerse you in the evolving world of modern marketing. Through rotations in Brand Marketing (P&D), CRM, and Digital Marketing, you’ll gain end-to-end exposure to how brands build emotional connections, grow loyal communities, and engage consumers across digital and physical touchpoints. From storytelling and strategy to customer data and campaign execution, this track offers a holistic foundation to become a future marketing leader in the luxury space.

What You’ll Need to Succeed
• Academic background in Fashion Design, Marketing, or Business Management
• Creative thinking and storytelling ability
• Curiosity to explore consumer behavior and market trends
• Analytical mindset to work with data, insights, and performance metrics
• Passion for branding, digital innovation, and customer experience

Where It Leads
Upon successful completion of the programme, you’ll be offered a permanent role at the next career level – the next phase of our Future Leader Journey.

What We Offer
At Chalhoub Group, your aspirations become reality. You’ll experience:
• Enriching, real-world assignments
• Leadership exposure and mentorship
• Development opportunities tailored to your journey
• Access to a competitive benefits package including healthcare, child education contributions, remote work flexibility, and exclusive employee discounts

A Pathway for Emirati Graduates
It takes diversity of thought, culture, background, differing abilities, and perspectives to truly Inspire, Exhilarate, and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
While we welcome and value all applicants, this opportunity is exclusively open to UAE Nationals, as part of our commitment to nurturing national talent and building future Emirati leaders.

• Oversee the quality team and ensure that QA audits the required transactions on a weekly/monthly basis.
• Ensure the team shares feedback with agents on critical errors and documents them via email.
• Prepare the Monthly Review deck for all clients and deliver a brief presentation.
• Respond to RFPs with relevant questions related to quality and training domains.
• Forecast audit counts monthly and distribute workload evenly among team members.
• Participate in the Monthly Business Review (MBR) with clients, either at our location or theirs, and present data.
• Conduct periodic internal and client calibration sessions, ensuring variance does not exceed ±5%.
• Perform regular dip checks across agents and share reports with clients.
• Administer Monthly Product Knowledge Tests focusing on frequently marked attributes.
• Share Training Needs and Improvements (TNI) with trainers and ensure periodic training for agents.
• Conduct soft skills and language training for new joiners.
• Assist Operations in evaluating candidates through interviews.
• Manage and update SOPs for all clients as processes evolve.
• Share best practices across teams.
• Develop benchmarks using industry metrics, standards, and original concepts.
• Provide performance analysis and trend reports.
• Support ad hoc reporting requests from Senior Management.

• Proven experience in quality management, preferably in the BPO industry, with at least 6 years of industry experience.
• Strong analytical and problem-solving skills, with a data-driven decision-making approach.
• Excellent communication and interpersonal skills, capable of engaging with all staff levels and clients.
• Familiarity with quality management frameworks (e.g., Six Sigma, ISO) and quality assurance tools.
• Proficiency in English and Arabic (both spoken and written) is mandatory.
• COPC certification is an advantage.