121 Aster Dm Healthcare jobs in the United Arab Emirates

The successful candidate will provide comprehensive administrative support to Physician Clinics, enabling nursing and medical employees to focus on quality clinical care.

• Provide administration support to Clinic Physicians
• Support patients in the Outpatient setting
• Ensure sufficient and controlled clinical and non-clinical stock
• Promote patient satisfaction
• Maintain up-to-date and accurate medical insurance information for patients

• High School Diploma or equivalent (Grade 12)
• Secretarial Diploma (desired)
• At least 1 year of experience in an administrative position in a healthcare setting (essential)
• Experience in the Healthcare industry (desired)

• Basic medical terminology
• Computer literacy and proficiency in MS Office applications
• Demonstrate knowledge of patient care support procedures
• Insurance claim procedures
• Stock control principles and management
• Verbal and written communication skills in English

All applicants will be considered, with preference given to designated groups as per the United Arab Emirates Emiratization Program. A rewarding opportunity to grow with us awaits the right candidate.

This is a challenging role that requires strong organizational and communication skills, attention to detail, and a passion for providing exceptional customer service. If you have a proven track record of success in a similar role and are looking for a new challenge, we encourage you to apply.

About this role:

The Medical Support Specialist will provide essential support to the smooth operation of our healthcare clinic. This position involves working closely with clinicians and patients, ensuring seamless coordination and communication throughout the patient journey.

The ideal candidate will possess excellent organizational skills, with the ability to multitask and prioritize tasks efficiently. They will be responsible for managing patient appointments, medical records, and administrative tasks with high accuracy and timeliness.

A strong background in medical terminology and clinic workflows is highly desirable. The successful candidate will be proactive, with a keen eye for detail and a commitment to maintaining high standards of patient care.

This role offers an exciting opportunity to work in a dynamic healthcare environment, contributing to the delivery of exceptional patient experiences.

Key Responsibilities:

• Patient Coordination and Communication:

  • Schedule and manage patient appointments efficiently, including follow-ups and rescheduling.
  • Address patient inquiries in person, via phone or email, providing accurate and timely information.
  • Ensure medical enquiries are resolved within 4 hours, maintaining high patient care standards.

• Medical Records Management:

  • Maintain and update patient records in compliance with clinic policies and data protection regulations.
  • Ensure accurate documentation and secure handling of sensitive patient information.
  • Coordinate retrieval and delivery of medical reports, lab results, and imaging studies for the healthcare team.
  • Review notes for missing documentation and promptly send them to physicians for completion.
  • Proactively create and maintain a tracker to monitor incomplete documentation requests.

• Administrative Support:

  • Assist physicians and staff with administrative tasks, including document preparation and report management.
  • Manage clinic correspondence, including emails, memos, and mail distribution.
  • Ensure availability and proper functioning of office supplies and equipment.

• Operational Support:

  • Monitor daily schedule and ensure effective time management for appointments.
  • Coordinate with other departments to streamline patient services.
  • Assist in organizing staff meetings, training sessions, and clinic events.

• Quality Assurance and Compliance:

  • Adhere to clinic policies, protocols, and UAE healthcare regulations.
  • Support quality improvement initiatives enhancing patient satisfaction and operational efficiency.

• Research and Data Collection:

  • Assist in data collection for the Research Department, ensuring accurate and timely gathering of relevant information.
  • Collaborate with the research team to maintain organized data documentation.

• Infection Control and Compliance:

  • Understand, follow, and support hospital infection control guidelines and protocols.

Requirements:

• Education and Certification:

  • Diploma or degree in healthcare administration, medical assisting, or a related field.
  • Certification in medical administration is an advantage.

• Experience:

  • Minimum 2 years of experience in a similar role, preferably in a healthcare setting.
  • Familiarity with medical terminology and clinic workflows.

• Technical Skills:

  • Familiarity with healthcare management systems, such as EMR/EHR software.
  • Strong computer skills, including MS Office Suite (Word, Excel, Outlook).

• Soft Skills:

  • Excellent communication and interpersonal skills to interact effectively with patients and staff.
  • Strong organizational abilities with keen attention to detail.
  • Ability to multitask and remain calm under pressure in a fast-paced environment.

Key Performance Indicators (KPIs):

• Patient satisfaction scores related to administrative services.
• Accuracy and timeliness of appointment scheduling and medical record updates.
• Compliance with clinic policies and healthcare regulations.
• Effective coordination with healthcare staff and other departments.
• Resolution of medical enquiries within 4 hours.
• Frequency and resolution rate of incomplete documentation requests.
• Efficiency and accuracy in data collection for the Research Department.

We are seeking a highly skilled Medical Support Specialist to join our medical team. The successful candidate will be responsible for providing medical assistance to physicians in the diagnosis, treatment, and care of patients.

The ideal candidate should have at least 1 year of experience working as a Medical Support Specialist. The candidate should also have a degree or diploma from an accredited institution and be certified by the appropriate regulatory body. Additionally, he/she should have excellent interpersonal communication skills and be able to work in a team environment.

Key responsibilities include:

• Administering medications
• Conducting medical tests
• Taking vital signs
• Assisting with patient examinations
• Preparing patient records
• Ordering supplies and equipment for the medical facility
• Providing patient education

We offer a competitive salary package for this position. International candidates are welcome to apply.

If you possess the necessary skills and qualifications, please submit your CV. We look forward to hearing from you.

We are seeking an experienced Medical Support Specialist to join our team in Abu Dhabi. This position offers an excellent salary and is open to foreign candidates.

The successful candidate will be responsible for providing medical care to patients under the direction of a physician and carrying out administrative tasks. The ideal candidate must possess excellent communication skills and a strong understanding of medical procedures.

Requirements:

• Bachelor's degree in Nursing, Medical Assisting or related field
• Previous experience as a Physician Assistant in a clinical setting
• In-depth knowledge of medical and administrative procedures
• Ability to work independently with minimal supervision
• Proficiency in Microsoft Office Suite

Duties:

• Assisting physicians with patient exams, treatments, and tests
• Administering medications as directed by the physician
• Answering patient inquiries via phone or email
• Scheduling patient appointments, tests, and surgeries
• Recording vital signs such as blood pressure, pulse, and temperature

Working Conditions:

• Hours: 40 hours per week (flexible)
• Location: Abu Dhabi

If you meet the above requirements and have a passion for providing high-quality healthcare services, then we want to hear from you.

As a Nursing Assistant , you will play a vital role in delivering high-quality patient care and contributing to the success of our healthcare team.

This is an exciting opportunity for a dedicated and compassionate individual who wants to make a difference in the lives of patients and their families.

• Provide direct patient care, including administering medications, conducting health checks, and recording vital signs.
• Collaborate with healthcare professionals to ensure seamless care coordination and achieve treatment goals.

1. A strong foundation in nursing principles and practices.
2. The ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
3. Excellent communication and interpersonal skills, with the ability to empathize with patients and their families.

• A competitive salary and comprehensive benefits package.
• The opportunity to work with a dynamic and supportive team.
• Ongoing training and professional development opportunities.

If you are passionate about delivering exceptional patient care and want to be part of a talented and dedicated team, please submit your application today.

This challenging medical support role requires a highly skilled professional to work in industrial settings.

• Respond promptly to emergencies and provide necessary medical care.
• Conduct site visits to assess medical needs, identify potential risks, and develop effective emergency response plans.
• Collaborate with clients to mitigate health risks, implement preventive measures, and ensure a safe working environment.

• Diploma in Emergency Medical Services (minimum 2 years)
• Active license or eligibility from the Department of Health
• Minimum 2 years of experience post-registration

• Competitive salary based on individual performance
• Employment visa assistance
• Comprehensive medical insurance coverage
• Annual paid leave for relaxation and rejuvenation

">Medical Care Professional Wanted ">

Our Abu Dhabi clinic is seeking dedicated staff to provide top-notch care and service to our patients.

• Deliver exceptional medical care and assistance to patients.
• Maintain accurate records of patient interactions.

• Experience: 1-2 years preferred; freshers are welcome.
• Nationality: open to all nationalities.
• Visa Status: visit visa, cancelled visa, or any valid UAE visa.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

We offer a challenging role that involves providing medical care, assisting patients, and maintaining accurate records. If you are a motivated and compassionate individual looking for a rewarding career, consider this opportunity.

Job Title: Medical Equipment Specialist

We are seeking a skilled professional to install, maintain, and repair medical devices at healthcare facilities. This role involves frequent travel, direct interaction with medical staff, and ensuring that critical equipment operates safely and efficiently.

• Install and configure medical devices and systems at hospitals, clinics, or labs

• Perform routine maintenance, calibrations, and safety checks in accordance with manufacturer specifications and regulatory standards

• Troubleshoot and repair equipment issues onsite or remotely

• Train end-users on proper operation and maintenance of medical equipment

• Maintain service records, reports, and documentation of visits and repairs

• Collaborate with technical support, sales, and engineering teams as needed

• Ensure timely response and resolution of service requests in the assigned region

• Bachelor's degree in Biomedical Engineering, Electronics, or related field

• 1–3 years of experience in field service, biomedical, or technical support roles

• Strong understanding of medical equipment (e.g., imaging, monitoring, diagnostic, or laboratory systems)

• Ability to read technical manuals, schematics, and service documentation

• Willingness to travel frequently and work flexible hours based on client needs

• Excellent communication and interpersonal skills

• Valid driver's license required for onsite visits

• Bonus: Certification in BMET or experience with ISO/FDA-regulated environments

• Work with cutting-edge medical technologies that impact lives

• Autonomy in managing service schedules and field operations

• Diverse role with exposure to various healthcare environments

• Competitive compensation, travel allowances, and benefits package

• Professional development and certification support

• Participate in a mission-driven team improving healthcare through technology

To apply, please submit:

• Your resume or CV
• A short cover letter outlining your relevant experience
• Availability for travel or preferred regions
• (Optional) Certifications and salary expectations

We are seeking a highly skilled Customer Service Director to lead our team and oversee the end-to-end customer journey. The successful candidate will manage complex queries related to health and medical insurance policies, leading continuous improvement initiatives to elevate service standards in a fast-paced, multicultural environment.

This role requires strong leadership skills, with experience in managing a team of customer service coordinators. The ideal candidate will have excellent training and coaching abilities, with a proven track record of improving customer satisfaction (CSAT), Net Promoter Score (NPS), and first contact resolution.

• Lead and manage a team of customer service coordinators, ensuring high performance and professional development.
• Handle escalated and complex customer inquiries related to medical insurance coverage, claims processing, policy information, pre-approvals, and provider network.
• Analyse customer feedback and service metrics to identify trends, pain points, and opportunities for improvement.

To be successful in this role, you will need:

• A degree in healthcare administration, human resources or a healthcare field such as nursing, physician or physician assistant.
• Experience in a customer service or support role with at least 2 years in a supervisory or mid-management role.
• Proven background in medical or health insurance, including claims, pre-approvals, and policy servicing.

We offer an attractive tax-free salary and travel benefits exclusive to our industry, including discounts on flights and hotel stays worldwide.

This is a full-time role, offering the opportunity to work in a dynamic and fast-paced environment. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we would love to hear from you.