Agent, Wellness Experience - Atlantis the Palm

Dubai, Dubai Kerzner International

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About the Role

Are you a lively and enthusiastic individual, passionate about the Wellness industry? Do you enjoy interacting and creating amazing experiences for our guests? Atlantis, The Palm is looking for an experienced candidate to join our team of dynamic wellness professionals. In this capacity you will have the opportunity to flaunt your spa product knowledge whilst enhancing your skill set in this highly anticipated spa and wellness facility.

As a Wellness Experience Agent, your main priority is to warmly welcome guests via all means of contact points and be knowledgeable on all products and services offered at the facility. As the face of the spa, you have first contact with guests, so need to have a naturally engaging, approachable and professional demeanor and act with emotional intelligence when consulting with guests about their personal information. You will display strong task management skills as you seamlessly coordinate and communicate guests requests and movement within the facility and deliver a 5 star guest experience. You will strive to create emotional connections with our guests that will draw them back again and again whilst simultaneously exercising strong interpersonal and sales techniques.

If you are looking for an opportunity to expand your experience in the role of an Agent, Wellness Experience while enhancing your acquired skills and knowledge within the Wellness, then you’ve come to the right place.

About You

It is essential that you have previous experience in either a high-end day spa, resort or hotel spa, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations or similar environment. Impeccable personal presentation and grooming are essential in this role, as is the ability to read a social situation and deliver a first-class spa experience. Computer literacy is imperative, and fluency in English is a must.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Technician 3, Waterpark Engineering - Atlantis the Palm

Dubai, Dubai Kerzner International

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Technician 3, Waterpark Engineering - Atlantis the Palm ( 17547 )

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About the Role

Candidate will be assisting the Team Leader with the day-to-day, general maintenance and operational works of the Water Park MEP department. Assist with escalated technical problems and making technical decisions related to safety and operations.

Key Duties and Responsibilities
  • Learn how to work in a team covering assignments and safety for all staff required to fully operate and maintain all Water Park MEP.
  • Be part of the team to ensure that the plant and its operators comply with the requisite health standards by regularly testing the water supply and keeping meticulous records.
  • Be part of the team responsible for maintaining a safe work environment and ensuring all equipment is in proper working order and condition.
  • Have regular discussions within your team and ensure your Team Leader is kept informed of any relevant happenings.
  • Maintain cleanliness of mechanical rooms, storage rooms, electrical and boiler rooms.
  • Inspection of proper functions of plumbing & HVAC systems and report damages, if any.
  • Learn the daily safety inspections.
  • Any other tasked requested by superiors.
About You Skills, Experience & Educational Requirements
  • 1 – 3 years’ experience in Refrigeration Equipment & Air Handling/Fan Coil Units.
  • Desirable experience in Facility Management Services etc.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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Technician 2, Water Quality - Atlantis the Palm

Dubai, Dubai Kerzner International

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Technician 2, Water Quality - Atlantis the Palm
( 1666 )

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether designing a couple’s retreat or serving the extraordinary in our award-winning restaurants, we approach everything with imagination to spark courage, inspiration, and innovation. This is not simply our job, it’s our passion.

About the Role

Assist the Team Leader with the day-to-day operations and the forecasting of future maintenance and operational works of the Water Park Engineering department, which includes Water Treatment Plants (WTP), pools, water park pools, and water features. Assist in implementing measures to minimize disruption to hotel operations and ensure the highest standards are maintained.

Key Duties and Responsibilities:

  • Assist with staff rosters, pairing, assignments, and safety for all staff operating and maintaining Water Park Rides, Pools & Water Features.
  • Utilize necessary staff for maintenance and continuous operation of all Water Park Rides, Pools & Water Features.
  • Contribute to decisions regarding daily operations of Water Park Rides, Pools & Water Features.
  • Oversee treatment, distribution, and daily operations of Water Park Rides, Pools & Water Features.
  • Supervise teams of operators, inspectors, and crew members.
  • Ensure periodic testing & analysis to maintain water quality standards.
  • Assist with plant operation and maintenance policies and procedures.
  • Ensure compliance with health standards by regular water testing and record-keeping.
  • Maintain a safe work environment and ensure equipment is in proper working order.
  • Hold regular discussions with the team and keep the TL/Asst Manager informed of relevant issues.

About You

The ideal candidate will have a Bachelor’s Degree, Diploma, or equivalent experience, with at least five years in maintaining water park rides, pools, and water features. They should have fundamental knowledge of water treatment, experience in Electrical, Mechanical, or Plumbing trades, and a commitment to expanding their expertise. A Certified Pool Operator (CPO) certificate (NSPF) or the ability to obtain it within six months is required. Experience in 5-star hotels, aqua parks, or recreational complexes, strong staff management skills, and fluency in English are essential.

Atlantis Dubai offers a unique environment to grow and develop your career. Join a team that is adventurous, creative, warm-hearted, and extroverted. We aim to make our guests happy beyond their expectations, creating lasting memories and constantly innovating to deliver Amazing Experiences and Everlasting Memories.

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Technician 3, Water Quality - Atlantis the Palm

Dubai, Dubai Kerzner International

Posted today

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About the Role

Candidate will maintain the appearance and water quality of the Water Features, Swimming Pools and Waterpark throughout the Atlantis property.

Key Duties and Responsibilities
  • Prepare swimming pools for use by swim team/recreational swimmers including unlocking and removal of pool covers.
  • Maintain pools including vacuuming, washing decks and flushing gutters.
  • Wash, scrub and disinfect pool area.
  • Clean and polish metal work and accessories.
  • Pick up debris in and around pool area.
  • Maintain cleanliness of mechanical rooms, storage rooms, electrical and boiler rooms.
  • Ensure the pool environment is safe for the general use.
  • Inspection of proper functions of plumbing and lighting systems and report damages, if any.
  • Water analysis.
  • Daily safety inspections.
  • Any other tasks requested by superiors relevant to water quality.
About You

The ideal candidate should have 1 to 3 years of experience working in 5-star hotels, with desirable exposure to water theme parks and facility management services. Strong English communication skills are essential. Candidates must be able to swim and be flexible with shift timings, including both day and night shifts, to meet operational needs. A Certified Pool Operator qualification is desirable and must be completed within the probationary period if not already held.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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