What Jobs are available for Audience Engagement in the United Arab Emirates?

Showing 5 Audience Engagement jobs in the United Arab Emirates

Call Center Agent - Community Management

Dubai, Dubai Tafaseel BPO

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.

This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.

Note: Priority will be given to candidates who are currently on a sponsored visa .

Key Responsibilities:

  • Respond to incoming calls, emails, and other communication channels from residents or community members.

  • Handle service requests, general inquiries, and complaints in a professional and timely manner.

  • Log all interactions accurately using CRM or other ticketing systems.

  • Provide accurate information about community policies, events, and services.

  • Escalate complex or unresolved issues to supervisors as needed.

  • Maintain a customer-focused approach while managing a high volume of interactions.

  • Coordinate with internal departments to ensure follow-up and resolution of requests.

  • Uphold client service standards and represent the community positively at all times.

Candidate Profile:

  • Previous experience in community management , real estate, or residential services is strongly preferred .

  • 1–3 years of experience in a call center or customer service role.

  • Strong communication and interpersonal skills.

  • Ability to remain calm and efficient under pressure.

  • Familiarity with CRM systems and basic Microsoft Office tools.

  • High level of professionalism and attention to detail.

  • Bilingual skills may be an advantage depending on the client’s needs.

#J-18808-Ljbffr

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Contact Center Supervisor - Community Management

Dubai, Dubai Tafaseel BPO

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role:

On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management . The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.

This is a fantastic opportunity to join a dynamic environment where communication, leadership, and a passion for community-focused service are key.

Key Responsibilities:

  • Supervise day-to-day operations of the contact center team managing community and resident inquiries.

  • Ensure timely and professional handling of service requests, complaints, and general communication.

  • Act as the point of escalation for unresolved or complex issues.

  • Track and evaluate team performance, provide coaching, and support continuous improvement initiatives.

  • Coordinate with the client’s internal departments (e.g., facilities, property management, communications) to ensure effective service delivery.

  • Maintain a strong understanding of the client’s community policies, services, and expectations.

  • Prepare and present regular reports on contact center activity and community feedback.

  • Support training and onboarding of new team members with a focus on community engagement.

Candidate Profile:

  • Experience in community management is essential (e.g., residential, real estate, facilities, or related sectors).

  • Minimum 2–4 years in a supervisory role within a contact center or customer service environment.

  • Strong leadership and problem-solving skills.

  • Excellent verbal and written communication abilities.

  • Familiarity with CRM and contact center tools.

  • Ability to handle high-pressure situations and manage multiple tasks efficiently.

#J-18808-Ljbffr

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Contact Center Supervisor - Community Management

Dubai, Dubai Tafaseel Group

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role:

On behalf of our client, we are seeking a skilled and experienced Contact Center Supervisor with a strong background in community management . The successful candidate will oversee a team responsible for handling resident or community-related inquiries, ensuring high levels of service quality, responsiveness, and community engagement.

This is a fantastic opportunity to join a dynamic environment where communication, leadership, and a passion for community-focused service are key.

Key Responsibilities:

  • Supervise day-to-day operations of the contact center team managing community and resident inquiries.

  • Ensure timely and professional handling of service requests, complaints, and general communication.

  • Act as the point of escalation for unresolved or complex issues.

  • Track and evaluate team performance, provide coaching, and support continuous improvement initiatives.

  • Coordinate with the client’s internal departments (e.g., facilities, property management, communications) to ensure effective service delivery.

  • Maintain a strong understanding of the client’s community policies, services, and expectations.

  • Prepare and present regular reports on contact center activity and community feedback.

  • Support training and onboarding of new team members with a focus on community engagement.

Candidate Profile:

  • Experience in community management is essential (e.g., residential, real estate, facilities, or related sectors).

  • Minimum 2–4 years in a supervisory role within a contact center or customer service environment.

  • Fluency in Arabic and English is required.

  • Strong leadership and problem-solving skills.

  • Excellent verbal and written communication abilities.

  • Familiarity with CRM and contact center tools.

  • Ability to handle high-pressure situations and manage multiple tasks efficiently.

#J-18808-Ljbffr

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Call Center Agent - Community Management

Dubai, Dubai Tafaseel Group

Posted today

Job Viewed

Tap Again To Close

Job Description

About the Role:

Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries , and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.

This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.

Note: Priority will be given to candidates who are currently on a sponsored visa .

Key Responsibilities:

  • Respond to incoming calls, emails, and other communication channels from residents or community members.

  • Handle service requests, general inquiries, and complaints in a professional and timely manner.

  • Log all interactions accurately using CRM or other ticketing systems.

  • Provide accurate information about community policies, events, and services.

  • Escalate complex or unresolved issues to supervisors as needed.

  • Maintain a customer-focused approach while managing a high volume of interactions.

  • Coordinate with internal departments to ensure follow-up and resolution of requests.

  • Uphold client service standards and represent the community positively at all times.

Candidate Profile:

  • Previous experience in community management , real estate, or residential services is strongly preferred .

  • 1–3 years of experience in a call center or customer service role.

  • Strong communication and interpersonal skills.

  • Ability to remain calm and efficient under pressure.

  • Familiarity with CRM systems and basic Microsoft Office tools.

  • High level of professionalism and attention to detail.

  • Bilingual skills may be an advantage depending on the client’s needs.

#J-18808-Ljbffr

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Finance Assistant - Community Management/Owners Association

Dubai, Dubai PALAZZO VERSACE DUBAI

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Job Summary

We are seeking a detail-oriented and organized individual to join our company's sister concern as a Finance Assistant.

The Finance Assistant supports the finance and accounting functions of the community-management/owners-association team. You will assist in processing and reconciling financial transactions (service-charges, vendor invoices, owner receivables), maintain accurate records, help with budgeting/forecasting for the community, and liaise with other departments (property management, owners services, compliance) to ensure smooth financial operations and high service standards for residents/owners.

Key Responsibilities

  • Process, record and reconcile accounts receivable (service-charge income from owners/tenants) and accounts payable (vendors, contractors, community service providers).

  • Generate invoices/charges for owners/tenants, monitor collections, follow up on arrears and assist with late-payment handling.

  • Assist in preparation of the annual budget for the community (in coordination with the Community Manager and service-providers), and track actuals vs budget, highlight variances.

  • Maintain accurate financial ledgers, ensure that all transactions are properly coded and recorded in the financial system.

  • Assist in internal/external audits when required — preparing schedules, supporting documentation, liaising with auditors.

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Audience engagement Jobs in United Arab Emirates !

 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Audience Engagement Jobs