7 Automation Supervisor jobs in the United Arab Emirates

Job Description

We are seeking a highly analytical detail-oriented and proactive Process Control Executive to join our clients Global Process Control (GPC) team at a leading regional liner shipping company. This is an excellent opportunity for fresh graduates in IT Software Engineering Mathematics Statistics and similar majors who are looking to build a global career in data governance system integrity and process optimization within dynamic world of maritime transport.

As a part of the central GPC function you will support the global network of offices and agencies to ensure data quality process compliance and KPI adherence across operational and commercial platforms.

Key Responsibilities

• Perform qualitative data checks and system logic validation across our shipping platforms
• Monitoring performance of global offices / agencies against KPIs and benchmarks (daily weekly monthly and yearly)
• Coordinate with internal teams and software providers on system glitches updates and continuous improvement initiatives.
• Act as a bridge between software users agency offices and technical support teams specially for show-stopper problems.
• Vetting critical master data (customer code depots terminals contracts) before use of such data in line activation to ensure data accuracy and process control.
• Participate in month-end and year-end closing activities in collaboration with Operations Commercial and Finance teams.
• Support system enhancements documentation of processes and internal audits related to process control and compliance.

Education

• Bachelors degree in Information Technology Computer Science Software Engineering Mathematics Statistics or similar fields.

Preferred Skills & Attributes

• Strong analytical mindset with attention to detail.
• Good understanding of data quality and logic flow.
• Interest in working with enterprise systems (ERP CRM etc.) and digital platforms.
• Proficiency in Excel and exposure to SQL or any data analytics tools is a plus.
• Excellent communication and interpersonal skills to work with cross-functional and global teams.
• Willingness to work in a structured detail-heavy environment with a strong focus on discipline and data integrity.
• Ability to adapt to a global setting and coordinate with diverse stakeholders.

Unlock a future in industrial automation and technology

Are you passionate about innovation and excellence? Do you want to contribute to creating a better future?

1. Bachelor's degree in chemical engineering; Master's preferred.
2. You will identify areas where Advanced Process Control (APC) can be applied, specify hardware/software architecture for APC implementation, and implement APC & MVC across process units.
3. Commission APC Controllers in refining, petrochemical, and polymer process units.
4. Provide maintenance support, modify control strategies for higher APC uptime, and train plant operators and engineers.
5. Exhibit excellent presentation and communication skills.

We actively recruit and promote individuals from diverse backgrounds. We believe in enabling everyone to belong, contribute, succeed, and reach their full potential.

The ideal candidate will have strong technical skills, excellent presentation and communication skills, and the ability to work in a dynamic team environment.

We offer excellent career growth opportunities in a global culture that values respect, collaboration, integrity, and gratitude.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Process & Control Lead

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

As the Director, Process & Control Lead in Mastercard Transaction Services (MTS), this Role will be responsible for overseeing the identification, assessment, and management of financial risks across the MTS organization processes for new and existing products that the MTS legal entities support with a strong emphasis on accounting processes and controls. This role ensures that robust internal controls are in place to identify and mitigate risks effectively, comply with policy requirements, and develop management reporting on control gaps. The individual in this role will provide strategic guidance to senior leadership, lead risk management initiatives, and drive continuous improvement in the finance processes.

This role will ensure a strong internal control environment, be familiar and adhere to all Mastercard policies and processes that mitigate risks for the Company, function, and department. The successful candidate will have to adhere to the highest standards of quality and demonstrate the Mastercard Way behaviors and follow the Code of Conduct in all their tasks and interactions with both internal and external stakeholders.

Role

• Responsible for Risk Identification & Assessment- Existing & New Products:

• Identify potential risks (financial & operational)) that could affect the organization’s objectives while rolling out new products or managing the existing products.

• Lead the development and execution of the end-to-end process documentation, financial controls, and checklists for the existing and new products.

• Perform risk assessments to evaluate the likelihood and impact of identified risks.

• Collaborate with various departments to assess risk exposure, recommend risk mitigation strategies, track and manage the mitigation plans.

• Specific focus on Internal Control Development & Monitoring:

• Design, develop, implement, and monitor internal controls to manage risks effectively and ensure compliance with operational requirements, regulatory standards and corporate governance requirements.

• Oversee control testing and assessments to evaluate the effectiveness of internal controls, ensuring they are efficient and operating as intended.

• Document control processes and ensure they meet applicable standards and regulations.

• Ensuring Risk Reporting & Mitigation:

• Lead the development and implementation of risk mitigation strategies to address high-priority risks identified through risk assessments.

• Monitor, assess & advise the effectiveness of risk mitigation strategies and adjust them as necessary.

• Proactively address any gaps or weaknesses in risk management or internal controls and ensure timely resolution of identified issues.

• Collaborate with senior management & work with business units to develop and implement action plans for mitigating high-priority risks.

• Ensuring Compliance, Internal Audit & Regulatory Oversight:

• Ensure compliance with local, regional, and global regulations (e.g., Sarbanes-Oxley (SOX), etc.)

• Serve as the key point of contact for internal audits, overseeing audit planning, execution, and the resolution of audit findings.

• Coordinate the development of corrective action plans and ensure that corrective measures are implemented in a timely and efficient manner.

• Oversee the ongoing SLA tracking within Finance & GBSC

• Cross-functional Collaboration:

• Collaborate with internal stakeholders, including finance, operations, business, IT, legal, compliance, and audit teams, to ensure that risk management activities are effectively integrated across the organization.

• Act as a subject matter expert on risk management best practices and provide guidance to MTS finance on risk and control-related matters.

• Promote cross-departmental communication to ensure all teams are aligned with risk mitigation efforts.

• Training & Awareness:

• Provide training and guidance on risk management and internal policies & control procedures to staff across the organization.

• Promote a culture of risk awareness and control consciousness throughout the organization.

• Team Leadership & Development:

• Manage and mentor a team of risk and control professionals, fostering a culture of accountability, continuous improvement, and professional development.

• Provide coaching and training on risk management and internal controls to enhance team capability.

• Oversee the development of risk management training programs for employees across all levels of the organization.

All About You

• Education: Master’s degree in Finance, Risk Management, Accounting, Business Administration, or a related field.

• Experience: Minimum of 10 years of experience in risk management, internal audit or a related field.

• Certifications: Professional certifications such as CRISC (Certified in Risk and Information Systems Control), CISA (Certified Information Systems Auditor), or CPA are a plus.

• Technical Skills: Proficiency in risk management software, Excel, data analysis, and reporting tools. Knowledge of enterprise resource planning (ERP) systems and control frameworks (e.g., COSO, ISO 31000).

• Analytical Skills: Strong ability to analyze data, identify trends, and assess risks and controls.

• Communication Skills: Excellent verbal and written communication skills for preparing reports and delivering presentations to senior management and stakeholders.

• Problem-Solving: Ability to proactively identify issues, assess potential risks, and develop solutions.

• Attention to Detail: Ability to manage complex data and ensure thoroughness in control assessments and documentation.

• Team player and leader: ability to a good team player and work with people across different functions and a track record of being able to effectively lead and motivate a team

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

We seek a skilled process control expert to implement and maintain Advanced Process Control (APC) systems across our global operations. As an APC Engineer, you will play a critical role in optimizing process efficiency, ensuring plant uptime, and promoting innovation.

We are seeking a seasoned professional to lead our risk management efforts. As the Director, Process & Control Lead, you will be responsible for overseeing the identification, assessment, and management of financial risks across our organization.

You will ensure that robust internal controls are in place to identify and mitigate risks effectively, comply with policy requirements, and develop management reporting on control gaps.

This role requires strong analytical and communication skills, as well as the ability to work collaboratively with various departments to assess risk exposure and recommend mitigation strategies.

• Risk Identification & Assessment:
• Identify potential risks (financial & operational) that could affect our objectives while rolling out new products or managing existing ones.
• Perform risk assessments to evaluate the likelihood and impact of identified risks.
• Collaborate with various departments to assess risk exposure, recommend risk mitigation strategies, track, and manage the mitigation plans.
• Internal Control Development & Monitoring:
• Design, develop, implement, and monitor internal controls to manage risks effectively and ensure compliance with operational requirements, regulatory standards, and corporate governance requirements.
• Oversee control testing and assessments to evaluate the effectiveness of internal controls, ensuring they are efficient and operating as intended.
• Risk Reporting & Mitigation:
• Lead the development and implementation of risk mitigation strategies to address high-priority risks identified through risk assessments.
• Monitor, assess, and advise the effectiveness of risk mitigation strategies and adjust them as necessary.
• Compliance, Internal Audit, & Regulatory Oversight:
• Evaluate and ensure compliance with local, regional, and global regulations (e.g., Sarbanes-Oxley).
• Serve as the key point of contact for internal audits, overseeing audit planning, execution, and the resolution of audit findings.
• Cross-functional Collaboration:
• Collaborate with internal stakeholders, including finance, operations, business, IT, legal, compliance, and audit teams, to ensure that risk management activities are effectively integrated across the organization.
• Training & Awareness:
• Provide training and guidance on risk management and internal policies & control procedures to staff across the organization.
• Team Leadership & Development:
• Manage and mentor a team of risk and control professionals, fostering a culture of accountability, continuous improvement, and professional development.

• Education: Master's degree in Finance, Risk Management, Accounting, Business Administration, or a related field.
• Experience: Minimum of 10 years of experience in risk management, internal audit, or a related field.
• Certifications: Professional certifications such as CRISC (Certified in Risk and Information Systems Control), CISA (Certified Information Systems Auditor), or CPA are a plus.
• Technical Skills: Proficiency in risk management software, Excel, data analysis, and reporting tools. Knowledge of enterprise resource planning (ERP) systems and control frameworks (e.g., COSO, ISO 31000).
• Analytical Skills: Strong ability to analyze data, identify trends, and assess risks and controls.
• Communication Skills: Excellent verbal and written communication skills for preparing reports and delivering presentations to senior management and stakeholders.
• Problem-Solving: Ability to proactively identify issues, assess potential risks, and develop solutions.
• Attention to Detail: Ability to manage complex data and ensure thoroughness in control assessments and documentation.
• Team Player & Leader: Ability to work well with people across different functions and a track record of being able to effectively lead and motivate a team.

• All activities involving access to our assets, information, and networks come with an inherent risk to the organization, and it is expected that every person working for or on behalf of us is responsible for information security and must:
• Abide by our security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with our guidelines.

Who we are:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess a strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

1. Process Improvement and Optimization:
   • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
   • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
   • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
2. Policy Development and Implementation:
   • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
   • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
   • Provide guidance to departments regarding policy interpretation and implementation.
3. Internal Controls:
   • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
   • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and working with relevant teams to develop corrective action plans.
   • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
4. Audit and Risk Support:
   • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
   • Help prepare audit documentation and respond to audit inquiries in a timely manner.
   • Monitor and report on audit findings and assist with the implementation of corrective actions.
5. Training and Awareness:
   • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
   • Provide ongoing support and clarification to departments regarding process and policy changes.
6. Reporting and Documentation:
   • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
   • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

1. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
2. Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
3. Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing and/ or FMCG sectors.
4. Prefer hands-on process optimization experience in relevant Business Units / functions.
5. Implementation of Automation / RPA techniques.

Educational Qualification:

Bachelor’s degree in business administration, Finance, Accounting, or a related field.
Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/ black belt certified candidates preferred) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

• An opportunity to become part of diverse teams with international exposure.
• Comprehensive family medical insurance.
• Family residency sponsorship and flight allowances.
• Up to 30% discount in our premium retail sports brand stores.
• Up to 20% discount in our pharmacy chain.