152 Automotive Technicians jobs in the United Arab Emirates

Who WE are?

KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We
work smart and make things happen,
offering the
easiest, safest and most transparent experience to buy or sell a car
.

But our journey doesn't stop there: at KAVAK our goal is global Now
our footprint extends to the vibrant GCC region
as part of our expansion into the Middle East, in the pursuit of our one and only goal:
to transform the automotive market around the world.

Today we have more than 180 Kavakees on the GCC team and growing,
surrounding ourselves with the best talent
to continue
building the technology, processes, and products
that make us the
number one player in the pre-owned car market
.

Wanna join us on this exciting ride?

Job Description

Key Responsibilities:

Customer Interaction:

• Serve as the primary point of contact for customers, addressing concerns and providing detailed explanations of services and costs.
• Maintain clear and proactive communication throughout the service process.

Service Coordination:

• Schedule and manage service appointments, ensuring efficient workflow and timely vehicle repairs.
• Coordinate with service technicians to ensure accurate diagnostics and repair works.

Sales and Upselling:

• Promote and explain additional services, products, and maintenance plans.
• Identify opportunities to upsell services based on vehicle condition and customer needs.

Documentation and Records:

• Prepare detailed service orders, including labor, parts, and other charges.
• Maintain accurate records of customer interactions, service recommendations, and completed work.
• Ensure all documentation is completed accurately and promptly.

Customer Satisfaction:

• Handle customer complaints and resolve issues promptly.
• Follow up with customers post-service to ensure satisfaction and address any concerns.
• Foster long-term customer relationships and encourage repeat business.

Requirements

Skills and Qualifications:

• Minimum of 2 years of experience as a service advisor in a reputed, multi-brand automotive organization within the GCC.
• High school diploma or equivalent, additional certification in automotive technology or customer service is a plus.
• Proficiency with computer systems and software used in automotive service management.
• Valid driver's license.

What we are looking for:

• Strong automotive knowledge background, including automotive systems and repair procedures.
• Ability to explain complex technical information in an understandable manner.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced and dynamic environment.

Do you want to be part of this story?
Apply now

Job Title: Service Advisor

Job Description: We are seeking a knowledgeable and customer-focused Service Advisor to join our multi-brand car garage team. The Service Advisor will act as the main point of contact for customers, providing expert advice and ensuring a seamless service experience. The ideal candidate will have excellent communication skills, a solid understanding of automotive services, and a passion for delivering top-notch customer service.

Key Responsibilities:

• Greet customers and assess their vehicle service needs.
• Provide detailed explanations of services and repairs required.
• Prepare accurate cost estimates and timelines for repairs.
• Coordinate with the workshop to ensure timely and efficient service.
• Keep customers informed about the status of their vehicle and any changes to estimated costs or repair timelines.
• Handle customer inquiries and resolve any issues or complaints.
• Maintain comprehensive service records and documentation.

Qualifications:

• Diploma/BE or equivalent.
• Proven experience as a Service Advisor or Bodyshop advisor role.
• Strong understanding of automotive services and repair processes.
• Excellent communication and interpersonal skills.
• Arabic language proficiency is a must
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency with automotive software systems is a plus.
• A valid UAE driver's license will be an advantage.

Job Type: Full-time

Pay: AED2, AED7,000.00 per month

Language:

• Arabic (Required)

Automotive Service Advisor - Essential Duties

• Advises customers about necessary service for routine maintenance.
• Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
• Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
• Prepares a repair order showing time, cost and labor estimates for service.
• Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
• Explains the work performed and the repair order charges to the customer.
• Handles customer complaints.
• Schedules service appointments.
• Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
• Refers to service history, inspects vehicle, and recommends additional needed service.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Establishes "promised time." Checks with dispatcher, if necessary.
• Obtains customer's signature on repair order; provides customer with a copy.
• Establishes customer's method of payment. Obtains credit approval, if necessary.
• Notifies dispatcher of incoming work.
• Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
• Implements and maintains a service marketing program.
• Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.
• Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.
• Keeps service department forms, menus and pricing guides up to date.
• Implements a quality control process to eliminate comebacks.
• Maintains high customer satisfaction standards.
• Handles telephone inquiries regarding appointments and work in process.
• Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
• Maintains a professional appearance.
• Keeps work area clean.
• Other tasks as assigned

Job Type: Full-time

Pay: AED3, AED4,000.00 per month

Language:

• Arabic (Required)

We are looking for a customer-focused and detail-oriented Service Advisor to join our team. The Service Advisor will be the main link between customers and the workshop, ensuring that all service and repair needs are handled smoothly, professionally, and efficiently.

Key Responsibilities:

• Welcome customers and understand their vehicle concerns.
• Open job cards and record service requirements accurately.
• Explain recommended services, repairs, and associated costs.
• Coordinate with technicians to ensure timely and quality service.
• Provide regular updates to customers on their vehicle status.
• Ensure on-time vehicle delivery with complete documentation.
• Handle billing, payment, and resolve customer concerns professionally.

Requirements:

• Previous experience as a Service Advisor in the automotive industry (preferred).
• Strong communication and customer service skills.
• Basic technical knowledge of vehicles.
• Ability to multitask and work under pressure.
• Computer literacy (MS Office, service management software).

Job Type: Full-time

Pay: AED3, AED4,000.00 per month

We are hiring a Service Advisor to help manage the customer service department. The ideal candidate will be willing to work in a customer-centric environment, have excellent healthcare and administrative skills, and be comfortable working in a fast-paced environment. The successful candidate will have previous experience in an automotive service industry, and will be required to work in intervals of 12 hours, 40 hours per week.

Responsibilities:

• Service customer vehicles.
• Diagnose customer complaints and problems.
• Provide technical support to customers.
• Understand vehicle technology.
• Have a mechanical inclination.
• Be a team player.

Job Type: Full-time

Language:

• Arabic (Required)
• English (Required)

Job Types: Full-time, Contract

Contract length: 24 months

Pay: AED4, AED5,500.00 per month

Company Description

Gulf Coast Co LLC, established in 1987 in the United Arab Emirates, has been a leader in the import and export of tires and auto parts accessories for over two decades. The company has expanded its operations to Al Ain, Sharjah, Dubai, and Ajman. Our proprietary Montana brand, produced in Indonesia and certified with international standards, offers 37 tire sizes. Gulf Coast Co LLC exports to 20 countries, including UAE, Nigeria, Egypt, USA, GCC, and Europe. With an annual turnover of 71 million USD, we continuously develop new sizes and seek global business partnerships to expand our market reach.

Role Description

This is a full-time, on-site role located in Sharjah for an Automotive Service Advisor. The Automotive Service Advisor will be responsible for overseeing vehicle maintenance, ensuring customer satisfaction, and managing automotive repair services. Day-to-day tasks include communicating with customers about their vehicle needs, providing repair estimates, coordinating with mechanics, and ensuring high-quality customer service.

Qualifications

• Vehicle Maintenance and Automotive Repair skills
• Customer Satisfaction and Customer Service skills
• Strong Communication skills
• Excellent problem-solving abilities and attention to detail
• Experience in an automotive service environment is a plus
• Ability to work well in a fast-paced, team-oriented environment

We Are Hiring – Service Advisor | D Luxe Service Center – UAE

This position is mainly commission-based.

The base salary is AED 1,000, with 1% commission on total invoiced sales.

High performance = high earnings.

Are you passionate about cars and providing excellent customer service?

D Luxe Service Center is looking for an experienced Service Advisor with strong knowledge of automotive repair and maintenance, preferably with prior experience in service centers.

Job Responsibilities:

Welcome customers and understand their service needs.

Advise customers on repair/maintenance services.

Coordinate with technicians and ensure timely service.

Prepare and manage invoices.

Maintain high levels of customer satisfaction.

Requirements:

Previous experience as a Service Advisor in automotive service centers (mandatory).

Strong communication & customer service skills.

Knowledge of automotive repairs and maintenance.

Fluent in Arabic (English is a plus).

Apply on :-

نوع الوظيفة: دوام كامل

Job title: Automotive Service advisor

Job location: Ras al Khaimah

Job description:

German Tech Motors LLC is seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our car dealership team. The ideal candidate will act as the liaison between customers and the service department, ensuring smooth communication, accurate service estimates, and timely completion of vehicle repairs and maintenance.

Duties And Responsibilities:

• Greet and receive customers professional
• Record customer complaints and vehicle details.
• Prepare job cards and open repair orders.
• Provide cost estimates and get approval for work.
• Coordinate with technicians and parts department.
• Handle additional work approvals if needed.
• Ensure quality check and vehicle cleanliness before delivery.
• Review invoice with customer and explain charges.
• Maintain accurate service records and documents.
• Process warranty claims properly.
• Follow up with customers after service.
• Address complaints or post-service issues.
• Ensure compliance with safety and company standards.

equirements:

• High school diploma or equivalent; a diploma in automotive or business field is a plus.
• 1+years of experience as a Service Advisor in Automotive industry is needed
• Strong knowledge of automotive systems, maintenance, and repair procedures.
• Excellent communication and interpersonal skills.
• Customer-focused with a professional and courteous attitude.
• Ability to work under pressure in a fast-paced environment.
• Familiarity with service management software is an advantage.
• Valid driving license preferred.

Job type: Full time

Job Type: Full-time

Job Title: Automotive Service Advisor with Warranty and Insurance Expertise

Location: Abu Dhabi

Job Type: Full-time

Summary:

We are seeking a highly skilled and customer-focused Automotive Service Advisor with a strong background in warranty and insurance claims. The ideal candidate will be a critical liaison between customers and our service technicians, providing accurate advice, a clear explanation of repair needs, and managing the entire service process from vehicle drop-off to pickup. This role requires exceptional communication skills, a deep understanding of automotive systems, and the ability to navigate complex warranty and insurance procedures efficiently.

Key Responsibilities:

• Customer Interaction: Greet customers warmly and professionally, listen to their concerns, and accurately document their vehicle's service needs.
• Diagnostics & Consultation: Advise customers on necessary maintenance and repair services based on vehicle inspection and technician recommendations. Clearly explain technical information in a way that is easy for customers to understand.
• Work Order Management: Create detailed and accurate repair orders, including labor, parts, and a clear explanation of the work to be performed.

Warranty Administration:

• Identify and verify eligible warranty coverage for repairs.
• Process warranty claims accurately and in a timely manner, adhering to manufacturer and third-party warranty guidelines.
• Communicate with warranty administrators and manufacturers to secure approval and resolve discrepancies.
• Maintain meticulous records of all warranty claims and related documentation.

Insurance Claims:

• Assist customers with the insurance claims process for collision and mechanical repairs.
• Work directly with insurance adjusters to secure approval for repairs and parts.
• Provide accurate estimates and documentation required by insurance companies.
• Monitor the status of insurance claims and keep customers informed.

Service & Parts Coordination:

• Coordinate with the parts department to ensure the availability of necessary parts for repairs.
• Communicate with technicians to monitor the progress of a vehicle's repair and provide updates to the customer.
• Prepare and explain final invoices to customers.

Customer Satisfaction:

• Proactively follow up with customers to ensure their satisfaction with the service provided.
• Address and resolve customer complaints or concerns promptly and professionally.
• Record Keeping: Maintain accurate and organized records of all service transactions, customer communications, and vehicle history.

Qualifications:

• Proven experience as an Automotive Service Advisor (4+ years preferred).
• Demonstrated experience handling automotive warranty claims from various manufacturers.
• Strong understanding of the insurance claims process for automotive repairs.
• Excellent communication, interpersonal, and customer service skills.
• Solid knowledge of automotive systems, parts, and repair procedures.
• Exceptional organizational skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Interested candidates are invited to submit their CV/resume detailing their relevant experience and qualifications to or

Job Type: Full-time

Pay: From AED4,000.00 per month