16 Banking Management jobs in the United Arab Emirates

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate, and institutional clients.

With local operations based in the United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

New Client Acquisition

Assist in acquiring new clients, conduct wallet exercises to cross-sell the entire product suite, and facilitate an excellent onboarding experience to achieve assigned targets and secure profitable business transactions.

Relationship Management

Collaborate with the primary RM to build and maintain client dossiers, capturing current and future client needs, advising clients on new solutions, developments, and emerging opportunities.

Source reports from support units, create credit applications, report on risk profiles, and highlight/update approving authorities with any changes to enable necessary action to be taken.

Policies, Processes, Systems, and Procedures

Adhere to all relevant organizational and departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

Self-Management

Manage self in line with the Bank’s people management policies, procedures, processes, and practices to ensure adherence and to maximize own contribution to business performance.

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience:

• At least 4 years of experience in Corporate and Investment Banking Group (CIBG) Corporate/Commercial Support Role and successful completion of CIBG Relationship Management Programme.
• Bachelor’s Degree in Business, Accounting, or Finance.
• Problem-solving skills, credit skills, market knowledge, written and spoken English.

• Competitive Salary: The indicative pay range for this role is AED XXX – AED XXX per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring, and disciplined work environment that aligns with your career ambitions.

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Assistant Relationship Manager (ARM) - Onboarding

• Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

• Administer Salesforce data entry and handle various contract preparations.

• Assist in property management tasks including new tenancy creation, renewals, and payment recording.

• Collaborate with the finance team to ensure accurate data entry and address payment concerns.

• Support the tech team in testing operational tools and enhancing system workflows.

• Liaise with the product team to provide operational insights and support data team requirements.

• Data-driven decision-making.

• Effective communication.

• Problem-solving.

• Financial acumen.

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Minimum of 1-2 years of experience in a customer service role.

• Experience in a support role within the property management or real estate industry.

• Proficiency in Salesforce and other CRM systems.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Detail-oriented with a strong focus on accuracy and quality.

• Proficient in Microsoft Office Suite and customer service software.

• Ability to work flexible hours, including weekends.

Overview

Activity: Requirements definition and management

The definition and management of the business goals and scope of change initiatives. The specification of business requirements to a level that enables effective delivery of agreed changes.

• Determines policy on discovery, analysis and documentation of requirements.
• Defines requirements standards and quality targets for an organization in agreement with key stakeholders.
• Organizes scoping and business priority setting for strategic business changes involving business policy-makers and direction setters.

Activity: Business Analysis & Demand Management

The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based. The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits. The creation of viable specifications and acceptance criteria in preparation for the construction of information and communication systems.

• Takes full responsibility for business analysis within a significant segment of an organization where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organization.
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions, taking into account the implications of change on the organization and all stakeholders.
• Guides senior management towards accepting change brought about through process and organizational change.
• Oversees the demand management methodology.
• Partners with senior business leaders including Business Unit representatives and their teams to deeply understand strategic and tactical business objectives.
• Works with IT Leadership to create and implement business strategies that leverage and integrate IT strategy of architecture, infrastructure, and application development of existing and new technology to achieve business objectives.
• Initiates improvement project/initiative based on defined requirements and business value proposition.
• Represents business needs in the identification and prioritization of IT performance improvement opportunities.

Activity: Stakeholder Relationship Management

During the design, management and implementation of business change and throughout the service lifecycle, the analysis and coordination of relationships with and between stakeholders, taking account of the services they use.

• Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
• Ensures that stakeholders understand available IT services, and promotes financial and commercial awareness in order to deliver value-for-money.
• Conducts analysis of demand for services and influences stakeholders to ensure that the necessary investments are made to deliver required services.
• Negotiates at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined.
• Oversees monitoring of relationships including lessons learned and appropriate feedback.
• Initiates improvement in services, products and systems.
• Maintain and develop a communication plan to provide an overall structure for managing communication within ICT to ENEC users & subsidiaries to ensure clarity and transparency is addressed among users.

About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper .

Job Title: Assistant Relationship Manager - RNPL

Key Responsibilities:

1. Respond to customer inquiries on the support channel.
2. Assist, educate and onboard customers seamlessly onto the RNPL platform.
3. Follow the given process of onboarding tenants onto CRM and liaise with the admin team to ensure necessary documentation is in place.
4. Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.
5. Support tenant’s move-in and move-out processes to ensure smooth transitions.
6. Assist in the negotiation and execution of lease agreements with tenants and landlords.

Desired Skills:

1. Effective communication and relationship management skills.
2. Ability to analyze data and prepare reports.
3. Proficiency in using digital tools and platforms for property management.
4. Strong customer service orientation with a focus on tenant and landlord satisfaction.

Qualifications:

1. Bachelor’s degree in business administration, Real Estate, or a related field.
2. Experience in customer service or administrative roles within the real estate or property management industry.
3. Strong organizational and multitasking skills.
4. Proficiency in using property management software and CRM systems.
5. Excellent communication and interpersonal skills.
6. Attention to detail and strong problem-solving skills.
7. Ability to work collaboratively with cross-functional teams.
8. Proficiency in Arabic and English.

Overview

Our client is a global digital assurance company specializing in quality engineering and testing solutions for enterprises across banking, financial services, insurance, retail, and telecom sectors. It offers services such as performance testing, robotic process automation, and customer experience monitoring to support digital transformation initiatives. This role focuses on the BFSI segment only.

• Strategic Account Management:
  • Develop and execute multi-year strategic account plans for each client, mapping our service capabilities to their long-term business goals.
  • Own the account P&L, including revenue forecasting, profitability management, and achievement of annual revenue and booking targets.
  • Focus on "farming" and mining existing accounts for new growth opportunities, cross-selling, and up-selling our full suite of QE services.
• Executive Relationship Management:
  • Cultivate and maintain deep, long-term relationships with key client stakeholders, from C-level executives (CIO, CTO, CDO) to VPs and Directors of business and technology units.
  • Act as the primary executive point of contact and the 'face of the company' for your accounts, ensuring a seamless client experience.
  • Drive client satisfaction (CSAT) and loyalty, acting as an escalation point to ensure service delivery excellence and the resolution of any issues.
• Business Development & Consultative Selling:
  • Lead the entire sales cycle for new opportunities within your accounts, from opportunity identification and qualification to proposal development, negotiation, and closure.
  • Collaborate closely with pre-sales, solution architects, and delivery teams to craft compelling, bespoke solutions that address specific client challenges.
  • Negotiate large-scale, complex, multi-year outsourcing contracts, statements of work (SOWs), and Master Services Agreements (MSAs).
• Domain Expertise & Thought Leadership:
  • Serve as a subject matter expert on Quality Engineering trends and their application within the banking sector (e.g., Open Banking, Digital Banking, Core Banking Modernization, Cybersecurity).
  • Understand the unique regulatory and business landscape of the Middle East banking industry
  • Represent the company at industry forums, conferences, and executive roundtables.

• Experience: A minimum of 12-15 years of experience in IT services sales, consulting, or account management.
• Industry Focus: At least 7+ years of recent, demonstrable experience managing and growing large strategic accounts within the Banking and Financial Services (BFS) sector in the Middle East.
• Geographic Expertise: A proven track record of success and deep-rooted professional networks in key GCC markets, specifically the United Arab Emirates (UAE)
• Service Offering Knowledge: Strong understanding of the IT outsourcing landscape. Specific experience selling or managing services in Quality Engineering, Software Testing, Test Automation, or Application Development & Maintenance (ADM) is essential.
• Sales Acumen: Verifiable track record of consistently achieving and exceeding multi-million dollar annual revenue targets (USD10Mn+).
• C-Level Presence: Exceptional communication, presentation, and negotiation skills, with the gravitas to engage and build credibility with senior executives.
• Cultural Awareness: High degree of cultural sensitivity and experience navigating the business etiquette and relationship-driven culture of the Middle East.
• Language: Full professional fluency in English is mandatory.

• Education: An MBA or other relevant advanced degree.
• Technical Acumen: Direct experience with banking technology platforms (e.g., Core Banking Systems like Temenos T24, Finacle; Digital Banking platforms) is a plus
• Relationships: Pre-existing, transferable C-level relationships within major banks in the UAE

Antal Motor City is partnering with a fast-growing financial services leader in Dubai that is making significant investments in Generative AI and advanced data science. This is a unique chance to join a team at the forefront of AI-driven transformation in the region.

As a Data Scientist, you’ll work on high-impact initiatives such as fraud detection, credit risk, financial forecasting, and personalised digital services.

You’ll be applying deep learning, large language models and advanced analytics to solve some of the most pressing challenges in financial services.

• Design, build and deploy AI/ML models to address fraud, risk and forecasting.
• Collaborate with product, risk, and technology teams to translate business needs into scalable AI solutions.
• Research, test and optimise algorithms, including deep learning and LLMs.
• Present insights and recommendations directly to senior stakeholders.

• Bachelor’s or Master’s in Computer Science, Data Science, or related field.
• Hands-on experience developing and deploying AI/ML models into production.
• Strong Python skills with frameworks such as TensorFlow, PyTorch, or Keras.
• Deep understanding of algorithms, data structures, and machine learning techniques.
• (Preferred) Exposure to financial services or fintech environments.

• Opportunity to work at the cutting edge of Generative AI in financial services.
• Large-scale projects with immediate, real-world business impact.
• Competitive salary and benefits package.

We are an equal opportunities employer and welcome applications from all qualified candidates. By submitting your application, you grant us written consent to keep your resume in our system. We appreciate your interest in working with us and thank you for applying.

Your Growth

Driving lasting impact and building long‑term capabilities with our clients is not easy work. You are the kind of person who thrives in a high‑performance/high reward culture – doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you’ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast‑paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World‑class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well‑being for you and your family.

You will join a client service team to help clients build capabilities in delivery and execution, both during an active project and continuing after our consultants have shared their recommendations.

We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long‑term change. We will rely on your judgment and integrity to ensure our recommendations are effective and long‑lasting.

As you collaborate directly with clients, you will help them solve problems, refine strategies, and implement transformations.

By equipping them with the tools and knowledge to continue innovating and improving after we’ve left, you will ensure the impact of our work endures. In doing so, you will uphold McKinsey’s commitment to making a meaningful difference in the industries and communities we serve.

You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear take‑aways from complex information into clear take‑aways and recommendations using both qualitative and quantitative methods.

You will work effectively with diverse teams to come up with the best solution and move people and organizations to act.

You will establish trust‑based relationships with clients to better‑serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.

• Undergraduate degree in commerce, finance, business studies, operations, economics or a related field, with an outstanding academic record
• 2+ years of project delivery in consulting; preferably on the delivery of large‑scale projects in financial industries; international experience is a plus
• Demonstrated experience in Financial Services in at least one of the following areas: banking, insurance, wealth and asset management, public finance
• Demonstrated experience in one or more of the following key service offerings is a plus: organizational development (including org. design/set up, talent management, etc.), transformational delivery (implementing large transformational programs), and productivity and performance improvement
• Superior analytical problem solving and relationship building skills, including a demonstrated high level of client service commitment
• Ability to work collaboratively in a team environment and create an inclusive environment with people at all levels of an organization
• Ability to communicate complex ideas effectively in English and Arabic
• Willingness to travel

Delivery Lead - Financial Services (Dubai/Riyadh)

Experienced Professional - Management Consulting Full-time Hybrid Dubai, United Arab Emirates

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world‘s largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodic approach enable us to create sustainable added value for our clients business.

• Responsible for assessing and analyzing the issues with the production environment.
• Provide optimized solutions to fix the issues and even automate the fixes.
• Identify potential bottlenecks in a system and propose improvements.
• Support multiple applications and infrastructure.
• Troubleshoot production systems and self-learn new tools and technologies as per project requirements.
• Document and share knowledge of developed or maintained solutions.
• Experience with end-to-end project lifecycle and implementation.
• Independent thinker with a problem-solving attitude and strong work ethic.

• Bachelor's Degree in IT or relevant course.
• At least 10 years of related experience in managing technical delivery team (overall experience of at least 10 years).
• Track record in leading large teams (20+ people) across multiple projects running in parallel.
• Strong experience in the Banking industry (primarily Retail banking; additional experience on Wealth is preferred).
• Experience with communication to senior stakeholders / C-suite.
• Ability to deep-dive into the details of each project and help the team progress.
• Experience in operating and managing AWS environment.
• Ability to travel to Riyadh (at least 50% of the time, i.e. 2 weeks onsite and 2 weeks remote).
• Flexibility to work Sunday to Thursday (based on Saudi Arabia working days).
• Experience using a tool called Sumologic.
• Great excel and PowerPoint skills.

• Flexible working hours with part-time working models and hybrid options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can-do mentality and one-spirit culture
• Varied events and employee initiatives

• Resume
• Job references
• Qualifications (bachelor/ master diploma, etc.) with certificate of grades
• Motivation letter: Why Synpulse? Why you? Why this function?

Do you approach your tasks with commitment and enjoyment and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us. Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture? Then we look forward to receiving your online application at synpulse.com

Our people are our most valuable asset. They drive our growth and anchor our success. They are experts, thought leaders, and trusted partners of our global clients. The Synpulse OneSpirit is reflected in our people and unrivaled culture of collaboration, inclusion, entrepreneurship, and fun. We are good corporate citizen in our communities and we celebrate success together with our Synpulse crypto token.

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This role will be based in Saudi Arabia

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.

Salesforce has an established presence in Dubai which acts as the HQ for the region, with an office in Dubai Internet City and Cloud services located in Abu Dhabi, the commitment to our customers has been matched by the investments from the company, which enables a very strong growth trajectory. We are also establishing our legal entity in KSA, where this role will be based.

The position that has become available is for an Enterprise Account Executive in our Core Business Unit , helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.

This position will act as the lead Account Executive for the set of Accounts or Prospects in Saudi Arabia, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.

This is the highest echelon of roles within Salesforce for Account Executives and as such a demonstrable track record, proven experience and leadership skills will be the defining factors in the successful candidate’s profile.

In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability, Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For" 2024 — 16 years in a row.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.About Role

To work in our Enterprise Business Sales team focussed on Salesforce’s existing and prospective clients in Saudi Arabia.

As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients

This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.

• The successful candidate will act and lead as the most Senior AE in this regional Business Unit.

• Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.

• This role would be ideal for someone who has experience in Financial Services with a proven track record of software sales over the last 15 years,About Team

• This role sits in our Enterprise Business Sales unit which is the top tier of accounts within the company

• The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.Preferred Qualifications

• University Graduate Calibre

• At least 15 years of successful, referenceable Sales Experience, preferably in Software Sales

• Knowledge and contacts within the Saudi Arabian market would be a competitive advantage

• Currently resides in the UAE or is willing for a relocation within 3 months

• Has a local driving licence

• Is fluent in English at a Business level, with Arabic preferable

• Has no restrictions to travel internationally.

This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.

Key Responsibilities

• Drive sales in assigned territory for new market

• Introduce Salesforce offerings to new customers within assigned territory

• Communicate Salesforce value proposition to close sales

• May be responsible for additional responsibilities due to resource constraints

Our investment in you

• World class enablement and on-demand training - check outTrailhead.com for a sneak peek!

• Sandler Sales Training

• Week-long product bootcamp in Dublin, Ireland

• Fast Ramp mentorship program

• Weekly 1:1 coaching with your leadership

• Accelerated leadership development programs

• Exposure to executive thought leaders with a passion for living our valuesVolunteer Opportunities:

• Have you heard of our 1:1:1 model, focused on giving back to the community? The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according toForbes, we are #1 inPEOPLE's Top 50 Companies that Care, and are on onFortune’sChange the World list. Values create value. Our values helped drive our revenue number to $38 (est) billion dollars in fiscal year 2025.

We have a public-facing website that explains our various benefits for:
Health Benefits
Financial Benefits and perks
Time off & leave policies
Parental benefits
Perks and discounts
Visit for the full breakdown!

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.