290 Bar Server jobs in Dubai

We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.

This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.

1. Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
2. Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
3. Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
4. Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
5. Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
6. New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
7. KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.

Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.

• Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
• Experience with ERP systems.
• Over 10 years of experience in the pharmaceutical industry.
• Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
• Independent worker with decision-making skills.
• Adaptability to fast-paced, changing environments.

Job Description

PURPOSE OF POSITION

To work together with colleagues and superiors to create a luxurious and professional F&B experience for our guests. To remain motivated, efficient, and guest-centric to help the department and the hotel meet goals and objectives. To ensure absolute guest satisfaction and adhere to consistent standards under the supervision and guidance of the Outlet Leaders.

KEY ROLES & RESPONSIBILITIES

• Fulfill the expectations of the Outlet Leader regarding discipline, grooming standards, and punctuality.
• Have a strong understanding of all LQA standards and ensure they are respected during operations at all times.
• Follow the LQA and Outlet service standards, working efficiently to ensure smooth operation, guest satisfaction, and Service Excellence.
• Possess strong F&B and menu knowledge to describe dishes and advise guests accordingly, through studying menus and participating in training and quizzes.
• Understand all allergens and dietary requirements, following SOPs strictly for guest allergies.
• Have full knowledge of bar operations, including coffees, teas, and cocktails, ensuring high-quality standards of production.
• Support colleagues within the Outlet to ensure a seamless guest experience, maintaining duties to the highest standards.
• Follow all processes and SOPs as instructed by the Outlet Leader / Manager.
• Address guests by name to personalize service and adhere to Raffles Service Culture and Outlet standards.
• Recognize and acknowledge regular and VIP guests and their preferences.
• Update Outlet Leader / Manager on guest preferences for proper record keeping and team sharing.
• Conduct quality checks to ensure guest satisfaction, handle feedback professionally, and report issues promptly.
• Report complaints, incidents, or guest issues immediately to the Outlet Leader / Manager.
• Perform opening, closing, and side duties, completing checklists.
• Assist with monthly equipment inventories and report discrepancies.
• Ensure waste segregation and support sustainability initiatives.
• Minimize waste, breakages, and mishandling of supplies and equipment.
• Liaise with departments like Housekeeping, Stewarding, and Engineering for cleanliness and maintenance.
• Maintain cleanliness of the Outlet with a 'clean as you go' approach.
• Ensure the outlet is tidy, hygienic, and promptly cleared.
• Follow ALL SAFE standards and hygiene procedures.
• Use upselling skills to contribute to outlet goals.
• Communicate effectively within the team, including via WhatsApp group.
• Maintain knowledge of all F&B services and hotel services to advise guests.
• Complete departmental paperwork and meet deadlines as set by management.
• Keep logbooks, files, and reports updated for accurate tracking.
• Participate in training sessions with enthusiasm and a desire to learn.
• Maintain a positive, motivated attitude at all times.
• Handle cash transactions effectively and with integrity, following proper procedures.
• Perform any other duties assigned by hotel management.
• Assist other F&B outlets during peak times with willingness and positivity.

Qualifications

PERSONAL ATTRIBUTES

• A positive, energetic, and motivated personality with a professional attitude.
• Well-presented and professionally groomed at all times.
• A hardworking attitude, ready to complete all duties and additional tasks positively.
• Strong interpersonal and communication skills.
• Friendly attitude, developing strong relationships with colleagues and leaders, demonstrating respect and gratitude.
• Use professional verbal and body language at all times.

QUALIFICATIONS

• Hospitality Studies preferred.
• Proficiency in reading, writing, and speaking English.
• Second foreign language is a plus.

EXPERIENCE

• Minimum of 2 years' experience in Food & Beverage.
• Experience in luxury hospitality, preferably 5-star.

Additional Information

Raffles Dubai, Sheikh Rashid Road, Wafi, Dubai, United Arab Emirates

PURPOSE OF POSITION

To work together with the support of colleagues and superiors to create a luxurious and professional F&B experience for our guests. To remain motivated efficient and guest centric to help the department and the hotel meet goals and objectives. To ensure absolute guest satisfaction and adhere to consistent standards under the supervision and guidance of the Outlet Leaders.

KEY ROLES & RESPONSIBILITIES

Fulfill the expectations of the Outlet Leader in regards to discipline grooming standards and punctuality

Have a strong understanding of all LQA standards and ensure they are respected during the operation at all times

Follow the LQA and Outlet service standards whilst working to maximum efficiency to ensure a smooth operation guest satisfaction and Service Excellence

Must have strong F&B and menu knowledge in order to describe the dishes and advice our guests accordingly through actively studying the menus and taking part in trainings and monthly quizzes

To have a strong understanding of all allergens and dietary requirements and follow the SOP for guest allergies strictly

Have full knowledge of the bar operation including but not exclusive to coffees teas and cocktails and ensure a high-quality standard of production

Support fellow colleagues within the Outlet where and when required in order to ensure a seamless experience for our guests and colleagues alike be it in the Bar Sections Back Area etc. while ensuring that your duties are completed to the highest level and standard

Must follow all processes and SOPs strictly and efficiently as instructed by the Outlet Leader/Manager

Address all guests by name to create a personalized service and adhere to the Raffles Service Culture and Outlet standards

Recognize and acknowledge all our regular and VIP guests and their preferences

Update Outlet Leader/Manager on guests preferences obtained during the first in order for them to be updated (in Opera for In House guests) and share the information with team members

Conduct regular quality checks to ensure guests satisfaction levels thereafter handling feedback in a correct and professional manner and reporting any issues directly to the Outlet Leader/Manager

Follow the process of escalation by immediately reporting any complaints incidents guest issues or any other challenges to the Outlet Leader/Manager

Perform all opening closing and side duties and fill out the required checklists

Support the Team to conduct monthly equipment inventories to ensure a standard stock of all essential materials and equipment and report any discrepancies to the Outlet Leader/Manager

Ensure proper segregation of the waste management are applied at all time as part of the planet 21 initiative

Help minimize waste breakages and mishandling of supplies and equipment

To assist the Outlet Leader/Manager in liaising with other departments such as Housekeeping Stewarding and Engineering to ensure a high standard of cleanliness and maintenance is maintained at all times

Take responsibility for the cleanliness of the Outlet following a clean as you go mentality

Ensure the outlet is clean tidy and clearance is completed quickly to maintain a clean hygienic and tidy outlet and workplace

Maintain the ALL SAFE standards throughout the department and ensure all safety and hygiene procedures are strictly followed

Have good knowledge of our outlet goals and use skills such as upselling to assist in reaching the targets

Actively contribute to strong communication within the team both verbally and in the team WhatsApp group

Maintain complete knowledge of all F&B services outlets and other hotel services in order to advise all guests accordingly

Follow up with all necessary departmental paperwork side duties and meet any deadlines punctually as set by the Outlet Leader/Manager

Ensure that outlet logbooks files tracking sheets and other financial reports are being kept up to date to ensure accurate tracking is followed at all times

Attend trainings conducted by the Outlet Leader/Manager Departmental Trainer and the HR department with enthusiasm and demonstrate a desire to learn

To maintain a positive and motivated attitude at all times during the work place

Able to account and handle cash effectively efficiently with integrity and follow established and proper accounting procedures

Carry out any other duties as and when assigned by the Management of the Hotel

Assist other Food & Beverage Outlets in their operations within peak times when needed and do so with willingness and positivity

Qualifications :

PERSONAL ATTRIBUTES

A positive energetic and motivated personality and professional attitude

Must be well-presented and professionally groomed at all times

A hardworking attitude who is ready to complete all duties responsibilities and additional tasks set by the Outlet Leader/Manager with positivity

Strong interpersonal and communication skills

Must always have a friendly attitude develop strong working relationships with all colleagues and Leaders demonstrating respect and gratitude understanding

Use professional verbal language and body language at all times

QUALIFICATIONS

Hospitality Studies is preferable

Strong reading writing and oral proficiency in the English language

A second foreign language is a plus

EXPERIENCE

Minimum of 2 years experience within Food & Beverage

Experience in 5* luxury hospitality

Additional Information :

Raffles Dubai Sheikh Rashid RoadWafi 121800 Dubai United Arab Emirates

Remote Work :

No

Employment Type :

Full-time

How does your working day look like

• Youll have a complete knowledge of all food & beverage menus / wine lists and other food and beverage products in details and be able to advise guests accordingly.
• Youll control and orchestrate the service and maximise customer satisfaction through anticipating guest requests responding to special requests positively.
• Youll make sure that our guests arent just well-fed but also happy and contented.
• Youll make sure the accounts are correct and admin processes run smoothly.
• Youll help to draw up budgets and keep a business-like eye on orders .
• You are a competent and open-minded contact and sparring partner for our external concept partner.
• Youll support your colleagues with a winning smile whenever once again all the guests pile into the restaurant and want to order at the same time. On top of this youll also keep your head above water when there are sudden changes of plan .

Qualifications :

Your personality counts more than your CV

• Youve gained management experience in a similar role and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm even if its sometimes tricky
• Youre passionate about good food and drinks and enjoy discovering new concepts
• Youre a doer and even if you do it wrong sometimes you openly admit it
• Youre not just bringing your abilities but also your character

Additional Information :

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more.

Remote Work :

No

Employment Type :

Full-time

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.

1. Communicating with customers directly in person, in addition to via phone and email
2. Empathizing with and prioritizing customer needs
3. Upholding company values and respecting every customer
4. Resolving issues and setting appropriate expectations with customers
5. Understanding and responding appropriately to customer issues
6. Consistently composing grammatically correct, concise, and accurate written responses
7. Approaching problems logically and with good judgment to ensure the appropriate customer outcome
8. Making quick and effective decisions on behalf of the customer
9. Working a flexible full-time schedule (40 hours per week)

• Work in environments where noise levels vary and can be loud (hearing protection will be provided)
• Work in environments where temperatures may vary due to outside weather conditions and are not controlled

You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.

• High school diploma or equivalent
• Previous experience in customer service
• Ability to effectively prioritize work to ensure efficiency
• Experience with Windows OS and Microsoft Outlook
• Familiarity with multiple web browsers, database searching, and instant messenger tools
• English and Arabic language skills
• Bachelor's degree or equivalent work experience
• Proficiency in verbal and written communication
• Experience understanding and developing performance metrics to measure progress against KPIs
• Experience working on a merchandising or brand ambassador team for a recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.

Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.

Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.

Line of Service

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Position summary
To handle reception area activities. Serves as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary duties and responsibilities
Financial

• Adhere to the allocated budget for the administrative function of the office

Customer

• Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
• Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

• Assist with visitor check-in process
• Maintain visitor and caller logs
• Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
• Answer queries from visitors and callers, and refers them to the appropriate person
• Perform general maintenance of the reception area
• Co-ordinate with Security where relevant
• Support office manager in events planning and organization
• Act in accordance with regulations
• Perform other administrative duties as required
• Learning and Growth
• Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Education
High school certificate (equivalent) or Bachelor's degree

Language
Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus

Overall Experience
Min 3 years of experience in customer service related role such as front desk or receptionist role

Specific Skills

• Experience with a professional services firm is an advantage
• Knowledge and Skills
• Strong organizational skills
• Excellent oral communication and interpersonal skills
• Must possess a professional telephone manner
• Demonstrated ability to work under pressure
• Demonstrated ability to work on own initiative
• Demonstrated team player
• Must possess a warm, friendly and professional demeanor
• Basic PC skills on excel and word
• Basic keyboard skills (at least 25 wpm)

Education (if blank, degree and/or field of study not specified)

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

We are seeking a dedicated and customer-focused Customer Service Representative to join our dynamic business development team. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. You will play a key role in building strong customer relationships and contributing to the overall success of SwinFurniture.

1. Respond to customer inquiries via phone, email, and chat, providing accurate and timely information.
2. Assist customers with product information, order processing, and issue resolution.
3. Maintain a high level of customer satisfaction by addressing concerns and providing effective solutions.
4. Collaborate with cross-functional teams to ensure a seamless customer experience.
5. Keep records of customer interactions and transactions, ensuring data accuracy and completeness.

1. Bachelor’s Degree in Business Administration, Marketing, or a related field.
2. 1-2 years of experience in customer service, preferably in the furniture manufacturing industry.
3. Excellent communication and interpersonal skills, with a strong customer-oriented mindset.
4. Proficiency in customer service software and tools.
5. Strong problem-solving skills and the ability to handle challenging situations with professionalism and empathy.

SwinFurniture is a premier furniture manufacturing company dedicated to creating high-quality, stylish, and functional furniture pieces. Our mission is to provide our customers with beautifully crafted furniture that enhances their living spaces and brings comfort and elegance to their homes. We value innovation, craftsmanship, and customer satisfaction. Join us as we strive to set new standards in the furniture industry and make a lasting impression.

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Since 1792, we’ve been supplying innovative paints and coatings that help color people’s lives and protect what matters most. Our world-class portfolio includes brands like Dulux, International, Sikkens, and Interpon, trusted by customers worldwide. Operating in over 150 countries, we leverage our expertise to sustain and enhance everyday life. We believe every surface is an opportunity. As a pioneering and established paints company committed to sustainability, we aim to preserve the best of today while creating a better tomorrow. Let’s paint the future together.

We deliver high-quality service to customers by managing the end-to-end order-to-cash process, maintaining excellent communication with internal and external parties across the Middle East Region.

• Manage essential daily duties for the team and supervise activities across Middle East & African countries for Powder & ASC Coatings business.
• Support the growth of the Wood Business in Oman, working with local companies to ensure complete customer satisfaction.
• Collaborate closely with Supply, Sales, Demand, and Logistics teams; serve as the first contact for protective team issues.
• Manage and review tasks such as OTIF, SLOB, and Back Orders.
• Handle order receipt efficiently, prioritize timely processing, and foster good customer relationships.
• Oversee the order-to-cash process with excellence in order processing.
• Register and process customer orders in the ERP system via email, phone, or other contacts.
• Ensure correct and complete order processing and transfer to logistics.
• Raise issues related to delivery, documentation, or invoices with supervisors.
• Act as the first point of contact for customers, addressing questions and resolving complaints.
• Gain adequate customer and product knowledge to find solutions for customer needs, including additional or alternative products.
• Propose improvements to work processes.
• Complete registration, filing, and archiving of customer service documentation.
• Coordinate between customer service and field teams regarding order administration; work closely with Planning and Logistics to maintain consistent customer service approach.
• Adhere to all corporate and site policies, including personal conduct and HSE standards, complying with all regulations.

Education

• University degree or equivalent.
• Proficiency in Arabic and English, both written and spoken.

Management and General Skills

• Ability to work under pressure, meet strict deadlines, multitask, and communicate effectively. Strong team player.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent customer service and negotiation skills; capable of managing time and prioritizing tasks efficiently.

Functional Skills

• Knowledge of ERP systems and order-to-cash processes in a B2B environment.
• Understanding of sales, supply chain, marketing, and logistics functions.

Experience

• 2-3 years of customer service experience.
• SAP experience is a plus.

At AkzoNobel, we are committed to creating an inclusive and respectful workplace where everyone can thrive. We embrace diversity and tolerance, and our talent acquisition process reflects this commitment. We provide training on unconscious bias to ensure fair hiring practices. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Career Level : Junior Level

Salary : 3000

Industry : Customer Service

Last Date : February 28, 2025

Location : Dubai

We are looking for a friendly and professional Customer Service Representative to join our team. If you have excellent communication skills and a passion for helping customers, we encourage you to apply!

1. Assist customers with inquiries, complaints, and service requests.
2. Provide information about products and services.
3. Handle phone calls, emails, and live chat support.
4. Process orders, returns, and exchanges efficiently.
5. Maintain customer records and update databases.
6. Resolve customer issues with a positive and problem-solving approach.
7. Ensure high levels of customer satisfaction.

1. Previous experience in customer service is a plus.
2. Strong verbal and written communication skills.
3. Ability to handle multiple tasks and work under pressure.
4. Good problem-solving and interpersonal skills.
5. Proficiency in Microsoft Office and CRM systems is an advantage.
6. Willingness to work flexible shifts, including weekends and holidays.

1. Competitive salary and performance-based incentives.
2. Career growth and professional development opportunities.
3. Friendly and team-oriented work environment.