What Jobs are available for Bpm Analyst in the United Arab Emirates?

Showing 17 Bpm Analyst jobs in the United Arab Emirates

Assistant Manager - Business Process Improvement Dubai

Dubai, Dubai Gulf Marketing Group (GMG Group)

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Job Description

Who we are:

GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

What you'll be doing:

The BPI Assistant Manager for Process, Policies, and Internal Controls will be instrumental in supporting the design, implementation, and monitoring of efficient processes, policies, and internal controls throughout the organization. The ideal candidate will possess strong expertise in process optimization, compliance, and risk management, with a proven ability to collaborate effectively across business units within GMG. This role requires a highly motivated individual and a change leader who is passionate about driving digital transformation and enhancing operational efficiency while ensuring policy compliance and mitigating risks.

Core Responsibilities:

  1. Process Improvement and Optimization:
    • Assist in identifying, evaluating, and implementing process improvements to increase efficiency, reduce costs, and enhance service quality.
    • Collaborate with cross-functional teams to map and streamline workflows, ensuring optimal use of resources and compliance with internal standards.
    • Conduct process assessments and audits to identify areas for improvement and recommend solutions to enhance productivity and mitigate risks.
  2. Policy Development and Implementation:
    • Assist in drafting, reviewing, and updating company policies and procedures to ensure compliance with regulatory requirements, industry standards, and organizational goals.
    • Ensure that policies are consistently applied across departments, and support teams in understanding and adhering to company policies.
    • Provide guidance to departments regarding policy interpretation and implementation.
  3. Internal Controls:
    • Support the design, implementation, and maintenance of internal control frameworks to safeguard company assets, ensure financial integrity, and prevent fraud or errors.
    • Conduct regular assessments of internal controls, identifying weaknesses or gaps, and work with relevant teams to develop corrective action plans.
    • Monitor compliance with established internal controls and provide recommendations for improvements as needed.
  4. Audit and Risk Support:
    • Assist in coordinating internal audits to ensure compliance with financial, operational, and regulatory standards.
    • Help prepare audit documentation and respond to audit inquiries in a timely manner.
    • Monitor and report on audit findings and assist with the implementation of corrective actions.
  5. Training and Awareness:
    • Conduct training sessions for staff on process improvements, policies, and internal controls to promote a culture of compliance and efficiency.
    • Provide ongoing support and clarification to departments regarding process and policy changes.
  6. Reporting and Documentation:
    • Prepare and present regular reports on process performance, policy compliance, and internal control assessments to senior management.
    • Maintain accurate records of policies, procedures, and control documentation to ensure traceability and accountability.

Functional/Technical Competencies:

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with process mapping tools or ERP systems (e.g., SAP) is a plus.
  • Understanding of regulatory requirements, industry standards, and best practices related to internal controls and process management.
  • Must have Business Process Re-engineering experience in Retail, Pharma Manufacturing, and/or FMCG sectors.
  • Prefer hands-on process optimization experience in relevant Business Units / functions.
  • Implementation of Automation / RPA techniques.

Educational Qualification:

  • Bachelor’s degree in business administration, Finance, Accounting, or a related field.
  • Relevant certifications (e.g., CPA, CIA, CISA, Six Sigma Green/Black belt) are a plus.

Why Join GMG?

At GMG, we're dedicated to nurturing a vibrant, inclusive, and engaging work environment that promotes growth, innovation, and well-being. Join us in our mission to inspire victories that make the world better – for our team, our consumers, and our communities.

If you're seeking a challenging role where you can make a significant impact, we'd love to hear from you. Apply today to become a part of our journey.

What we offer:

  • An opportunity to become part of diverse teams with international exposure
  • Comprehensive family medical insurance
  • Family residency sponsorship and flight allowances
  • Up to 30% discount in our premium retail sports brand stores
  • Up to 20% discount in our pharmacy chain
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Business Process Intern

Dubai, Dubai Sharaf DG

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Job Description

Dubai, United Arab Emirates | Posted on 09/16/2025

The Business Process Intern will collaborate closely with Sharaf DG business teams to understand, document, and enhance critical business processes. This role involves conducting information-gathering interviews, asking insightful questions for clarity, and developing polished documentation and workflow diagrams using industry-standard tools.

Responsibilities
  1. Collaborate with business teams and Subject Matter Experts (SMEs) to understand current business processes through direct interactions and thorough discussions. Exhibit strong analytical skills with the ability to ask thoughtful questions and synthesize complex workflows into clear, comprehensive documentation.
  2. Document Standard Operating Procedures (SOPs), workflows, and policies clearly, concisely, and comprehensively using Microsoft Visio, Word, Excel, and PowerPoint, ensuring accuracy and clarity.
  3. Analyze processes and identify areas for optimization, improvement, and automation opportunities.
  4. Collaborate with the business team for ongoing process reviews and iterative documentation updates
  5. Support process improvement initiatives, including data collection, research, and reporting on process performance metrics.
Requirements
  • Experience 6 to 12 months of relevant experience documenting business processes and policies is required. Prior exposure to business process mapping, documentation, or analytics (via coursework, internships, or projects) is essential. Please do not apply without this experience.
  • Educational Qualification: Pursuing or recently graduated with a degree in Business Administration, Management, Information Systems, Engineering, Finance or related fields.
  • Professional Certifications: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and process mapping tools such as Microsoft Visio.
  • Skills & Abilities: Fluent in spoken and written English with strong communication, writing, and presentation skills.
  • Strong analytical skills with an ability to ask thoughtful questions and synthesize complex workflows into clear documentation.
  • Familiarity with process improvement methodologies (Lean, Six Sigma, Kaizen) is an advantage.
  • Note: 3 months internship and extendable based on requirements.
  • Mandatory: on Relative visa sponsorship only.
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Business Process Sr Rep

Dubai, Dubai Keysight Technologies SAles Spain SL.

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Job Description

Overview

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The Business Process Sr Rep provides broad office support across Marketing and HR functions, assisting with logistics, event coordination, and documentation management. This role ensures smooth operations by supporting local teams and maintaining compliance with internal processes and external regulations.

Responsibilities

Business Process and Operations

  • Lead and implement strategic business workflows across departments, analyzing and resolving process issues to meet operational goals.
  • Deliver research and recommendations to management, ensuring alignment with business objectives and compliance standards.
  • Manage internal non-technical projects from planning to execution, including reporting and issue resolution.
  • Provide sales analysis (forecasting, funnel tracking, order deviations) and collaborate with Sales, Channel, Order Management, and Verticals to support business functions.

Workplace Solutions

  • Act as Facility Manager site lead, coordinating with vendors and internal teams.
  • Oversee financial controls including budgeting, invoicing, and forecasting.
  • Manage physical assets and ensure health and safety compliance across the site.

Legal and Local Compliance

  • Liaise with licensing authorities and coordinate with internal/external contacts.
  • Support accounts payable and supplier communications to ensure timely payments.
  • Handle sourcing by maintaining vendor directories and procuring office supplies.
  • Manage employee and visitor access systems, parking permissions, and pre-orientation for new or relocating staff.

Trade & Logistics

  • Serve as GTL representative and GTM NC shipper for UAE shipments, managing documentation and logistics coordination.
  • Support local logistics operations and escalate issues or violations.
  • Advise on carrier selection and manage freight fleet negotiations.
  • Oversee customs compliance: apply import codes, design procedures, support global customs teams, and act as point of contact for inquiries.
  • Conduct external audits, validate customs documentation, and manage ATA Carnets and export declarations.
  • Asset and Demo Management responsibilities included.
Qualifications
  • Bachelor’s or Master’s Degree or equivalent experience
  • Typically 4-5 years relevant experience
  • Excellent communication and interpersonal skills
  • Open-minded, self-motivated, willing to help others
  • Multi-tasking skill with attention to detail
  • Ability to work well in a team and independently
  • Flexibility to adjust work schedule to accommodate evening calls as needed
  • Easily adapt to change and can cope with uncertainty

Careers Privacy Statement. Keysight is an Equal Opportunity Employer.

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SAP Business Process Automation Technical Consultant

Dubai, Dubai Yallo Retail

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Job Description

Role: Business Process Automation Technical Consultant

Job Location: Dubai (Onsite)

Type: Contract

Duration: 4+ Months (Extendable)

Job Requirements:
  • Experience in designing and developing automations on SAP Build Process Automation
  • Previous experience in designing and building automation for the below modules will be an added advantage Order to Cash/ Procure to Pay/ Project Systems/ Retail
  • Prior experience in working with Flexible workflow will be an added advantage
  • ABAP development skills will be an added advantage.
  • Develop and maintain automation on SAP BPA
  • Closely work with functional module leads / consultants and customer to gather requirements
  • Drive discussion with customers , and propose workflow related solutions
  • Create functional specs and conduct functional unit testing
  • Closely work with the development team to design and develop custom workflows
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Subject Matter Expert - Process Safety Management

Dubai, Dubai DSS Sustainable Solutions

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Job Description

Overview

Allow us to introduce ourselves

At dss+ , we’re not just another global consulting firm. We are a purpose-driven company that exists to save lives and create a sustainable future – for our clients, employees, and communities. We put people at the heart of everything we do, and we’re a consultancy with heart. As an experienced process safety specialist , your expertise is vital in helping us protect people, assets, and the environment – making you an essential part of our mission. Right now, we’re strengthening our capability and presence and looking for a Subject Matter Expert in Process Safety to join our growing team. You will work with leading organisations to implement world-class Process Safety Management (PSM) practices, focusing on Process Hazard Analysis (PHA) and risk management in high-hazard industries. This is a unique opportunity to broaden your professional impact while helping clients achieve safer, more resilient operations.

Responsibilities
  • As part of client-engagement teams, you’ll take the lead on designing and delivering process safety solutions. You’ll use your deep technical knowledge to help clients identify hazards, assess risk, and embed safety practices that protect people and drive business value.
  • Acting as a trusted advisor to senior executives and operational leaders, linking operational risk outcomes to business performance.
  • Working across the asset lifecycle – from design and build to operations, maintenance, modification, and decommissioning – to improve safety resilience.
  • Building tailored solutions aligned with client culture, business needs, and regulatory standards.
  • Contributing to thought leadership on PSM methodologies and mentoring junior colleagues.
What we offer
  • Mentorship and collaboration with leading process safety experts.
  • A structured talent-development framework, including access to our Consulting Development Academy .
  • Competitive salary, medical cover, allowances, disability benefits, a discretionary annual incentive, and flexible work policies.
  • Opportunities to work on regional and international projects , growing your expertise and network.
Who are you today?

You are a recognised Subject Matter Expert in Process Safety , with deep technical competence in Process Hazard Analysis (PHA) and extensive experience applying process safety principles in operational environments.

Your experience and expertise include
  • Extensive practical experience in PHA techniques (HAZOP, HAZID, LOPA) – ideally as a qualified HAZOP Chair or PHA facilitator .
  • Proven success implementing PSM systems and risk management in high-hazard industries (Oil & Gas, Chemicals, Petrochemicals, or similar).
  • Operational experience in international companies, with exposure across the full asset lifecycle.
  • Credibility from having worked in industry (e.g., operations, engineering, or process safety roles) and, ideally, consulting experience.
  • Strong understanding of the risk dimensions of PHA and the ability to present technical findings as clear, actionable advice.
  • Excellent facilitation and interpersonal skills, able to work with both executives and technical teams.
  • Organised, analytical, and outcome-focused, comfortable managing complex projects.
Qualifications
  • Bachelor’s degree in Engineering or equivalent (MSc or MBA preferred).
  • ~15+ years of experience in process safety, operational risk, or engineering.
  • Fluent in English (additional languages a plus).
  • Willingness to travel extensively.
About us

We are implementers and change-makers. Our passion lies in helping clients solve their most complex challenges and engaging organisations – from the boardroom to the shop floor – to build resilience and sustain improvements. Our industry expertise (in metals & mining, chemicals, oil & gas & energy, power & utilities, agribusiness and consumer goods, industrial & manufacturing, and private equity), combined with our consulting know-how in risk, operations, and sustainability, helps clients turn pain points into actionable roadmaps that deliver real, measurable results. Our transformational solutions in leadership development, operational risk management, operational excellence, and ESG/sustainability are powered by coaching, capability building, culture change, and digital innovation.

Protect. Transform. Sustain.
Join us to make a difference – safeguarding lives, assets, and the environment while building resilient, high-performing operations.

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Officer - Enterprise Process Quality Management, Sharjah

Sharjah, Sharjah Sharjah Islamic Bank

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Job Description

Careers for a Changing World of Islamic Banking. Officer – Enterprise Process Quality Management

Posted On 30 Oct, 2024

Type: Permanent

Job Category: EOE - Enterprise Process Quality Management

Job Purpose:

  • Develop, maintain, and update Standard Operating Procedures (SOPs) to ensure operational consistency, regulatory compliance, and adherence to industry best practices.
  • Write clear, concise SOPs covering the end-to-end processes spanning across departments and touchpoints which are in line with the organizational process heat maps.
  • Document processes, guidelines, and instructions to guide SIB staff in performing their tasks accurately and efficiently.
  • Support the Staff by providing clarity, consistency, and adherence to established procedures through the documented SOPs, fostering a culture of compliance and efficiency.
  • Maintain an organized and up-to-date repository of SOPs, process maps, and related quality documentation, including version control.

Key Accountabilities:

  • Develop new SOPs and update existing SOPs to ensure compliance with quality standards, regulations, and best practices.
  • Collaborate with subject matter experts (SMEs) from various departments to gather information and understand existing processes.
  • Ensure SOPs are aligned with organizational goals and objectives.
  • Write clear, detailed SOPs covering the end-to-end processes spanning across departments and touchpoints which are in line with the organizational processes.
  • Maintain an organized and up-to-date repository of SOPs and related quality documentation.
  • Ensure proper version control, document-naming conventions, and access controls are in place.
  • Ensure ease of access and availability of SOPs for relevant Users.
  • Ensure consistency, clarity, and accuracy in all SOPs.
  • Conduct thorough research to understand local regulatory frameworks, banking operations, effective risk controls and mitigation, compliance requirements, and industry best practices; for inclusion in the SOPs wherever relevant and required.
  • Follow the established quality assurance process to review and validate SOPs for accuracy, completeness, standardization, and clarity. Required signoff must be obtained from all stakeholders prior to release of SOPs.

Qualifications, Experiences & Technical Skills:

Minimum Qualifications: Bachelors Degree/ Certification in quality management systems (e.g. ISO 9001, Six Sigma, Lean) is preferred.

Years of experience: 6-10 Years, with experience in banking operations, process improvement, SOP / Document writing.

Language Skills: Strong on both oral and written Arabic & English.

Computer/ System / Software Skills: MS Office Applications (Excel/ Word/ PowerPoint/ Project/ Visio).

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VP Business Partnership & Process Excellence

Dubai, Dubai Qataryello

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Job Description

Overview

A leading organisation is undergoing a major transformation, including an ERP transformation. To support this journey, the IT organisation has defined a new Target Operating Model and is building leadership capability to strengthen governance, process discipline, and business alignment.

Responsibilities
  • Lead business partnership for the business, ensuring technology initiatives align with business priorities.
  • Drive process excellence to standardise, optimise, and embed best practices.
  • Govern demand intake, business case prioritisation, and SAP change/configuration management to ensure structured decision making.
  • Champion continuous improvement, leveraging methodologies such as Lean Six Sigma to eliminate inefficiencies and drive innovation.
  • Manage senior stakeholder engagement ensuring clear communication, alignment, and escalation management.
  • Lead and develop teams across business partnership and process excellence, building a culture of delivery, collaboration and improvement.
Qualifications
  • Bachelor's degree in Business, Engineering, or related field (MBA preferred).
  • Proven senior leadership experience (12 - 15 years) in process excellence, business transformation, or business partnership roles.
  • At least 5 years working in an SAP environment (finance, retail, or O2C processes); SAP Signavio experience highly desirable.
  • Strong track record in governing demand, portfolio prioritisation, and process redesign within complex organisations.
  • Skilled in process improvement methodologies (Lean, Six Sigma, or similar) with a record of delivering measurable outcomes.
  • Exceptional stakeholder management and influencing skills, with experience engaging 30-40 senior executives at C-suite/board level.
  • Experienced people leader with the ability to build and mentor high-performing teams.
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VP Business Partnership & Process Excellence

Dubai, Dubai Omanyp

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Job Description

Overview

A leading organisation is undergoing a major transformation, including an ERP transformation. To support this journey, the IT organisation has defined a new Target Operating Model and is building leadership capability to strengthen governance, process discipline, and business alignment.

Responsibilities
  • Lead business partnership for the business, ensuring technology initiatives align with business priorities.
  • Drive process excellence to standardise, optimise, and embed best practices.
  • Govern demand intake, business case prioritisation, and SAP change/configuration management to ensure structured decision making.
  • Champion continuous improvement, leveraging methodologies such as Lean Six Sigma to eliminate inefficiencies and drive innovation.
  • Manage senior stakeholder engagement ensuring clear communication, alignment, and escalation management.
  • Lead and develop teams across business partnership and process excellence, building a culture of delivery, collaboration and improvement.
Qualifications
  • Bachelor's degree in Business, Engineering, or related field (MBA preferred).
  • Proven senior leadership experience (12 - 15 years) in process excellence, business transformation, or business partnership roles.
  • At least 5 years working in an SAP environment (finance, retail, or O2C processes); SAP Signavio experience highly desirable.
  • Strong track record in governing demand, portfolio prioritisation, and process redesign within complex organisations.
  • Skilled in process improvement methodologies (Lean, Six Sigma, or similar) with a record of delivering measurable outcomes.
  • Exceptional stakeholder management and influencing skills, with experience engaging 30-40 senior executives at C-suite/board level.
  • Experienced people leader with the ability to build and mentor high-performing teams.
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Head of Business Relationship Management(ENEC)

Arabnews

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Overview

Activity: Requirements definition and management

The definition and management of the business goals and scope of change initiatives. The specification of business requirements to a level that enables effective delivery of agreed changes.

Responsibilities: Requirements definition
  • Determines policy on discovery, analysis and documentation of requirements.
  • Defines requirements standards and quality targets for an organization in agreement with key stakeholders.
  • Organizes scoping and business priority setting for strategic business changes involving business policy-makers and direction setters.
Overview

Activity: Business Analysis & Demand Management

The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based. The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits. The creation of viable specifications and acceptance criteria in preparation for the construction of information and communication systems.

Responsibilities: Business Analysis & Demand Management
  • Takes full responsibility for business analysis within a significant segment of an organization where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organization.
  • Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions, taking into account the implications of change on the organization and all stakeholders.
  • Guides senior management towards accepting change brought about through process and organizational change.
  • Oversees the demand management methodology.
  • Partners with senior business leaders including Business Unit representatives and their teams to deeply understand strategic and tactical business objectives.
  • Works with IT Leadership to create and implement business strategies that leverage and integrate IT strategy of architecture, infrastructure, and application development of existing and new technology to achieve business objectives.
  • Initiates improvement project/initiative based on defined requirements and business value proposition.
  • Represents business needs in the identification and prioritization of IT performance improvement opportunities.
Overview

Activity: Stakeholder Relationship Management

During the design, management and implementation of business change and throughout the service lifecycle, the analysis and coordination of relationships with and between stakeholders, taking account of the services they use.

Responsibilities: Stakeholder Relationship Management
  • Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
  • Ensures that stakeholders understand available IT services, and promotes financial and commercial awareness in order to deliver value-for-money.
  • Conducts analysis of demand for services and influences stakeholders to ensure that the necessary investments are made to deliver required services.
  • Negotiates at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined.
  • Oversees monitoring of relationships including lessons learned and appropriate feedback.
  • Initiates improvement in services, products and systems.
  • Maintain and develop a communication plan to provide an overall structure for managing communication within ICT to ENEC users & subsidiaries to ensure clarity and transparency is addressed among users.
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Speculative Applications - Business Continuity Management Specialist

Dubai, Dubai Control Risks

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Job Description

Control Risks are looking for an experienced Business Continuity consultant to support our clients with the design and implementation of operational resilience capabilities. The consultant must be fluent in English and Arabic and will be responsible for developing, implementing, and maintaining an end-to-end Business Continuity and Resilience framework across our client’s organisation. Experience with corporate crisis management, and cyber and technology resilience is preferred.

Responsibilities Business Continuity Strategy & Framework
  • Design, implement, and maintain a comprehensive Business Continuity Management System (BCMS) aligned with NCEMA and ISO 22301 or equivalent standards.
  • Develop and maintain business impact analyses (BIA) and risk assessments across all business functions.
  • Ensure the organization’s BCM framework supports strategic and operational objective
Crisis & Incident Management
  • Develop and implement crisis management and communication plans.
  • Occasionally you may be asked to coordinate response efforts during disruptions and facilitate recovery planning.
  • Conduct post-incident reviews and ensure lessons learned are embedded into BCM practices.
Governance, Policy & Compliance
  • Establish BCM policies, procedures, and standards in line with regulatory and industry best practices.
  • Ensure compliance with UAE regulatory requirements and relevant sectoral BCM mandates (e.g., financial services, government, or energy).
  • Lead regular internal audits, readiness assessments, and compliance reviews.
Project Management & Implementation
  • Manage BCM-related projects end-to-end — from planning and resource allocation to execution and monitoring.
  • Collaborate with cross-functional teams to integrate continuity planning into strategic and operational projects.
  • Track milestones, deliverables, and risks using formal project management methodologies (e.g., PMBOK, PRINCE2, or Agile).
Training, Awareness & Testing
  • Design and deliver BCM training, drills, and simulation exercises for staff and leadership.
  • Promote a resilience culture through awareness programs and workshops.
  • Oversee testing and validation of continuity and disaster recovery plans.
Key Competencies
  • Fluent in English and Arabic
  • Strong communication and stakeholder management skills
  • Strong strategic thinking and analytical skills.
  • Ability to lead cross-functional teams under pressure.
  • Excellent planning, execution, and reporting capabilities.
  • Knowledge of UAE regulatory frameworks and local business culture.
  • Knowledge of supply chain risk and resilience
  • High degree of professional integrity and resilience
Benefits
  • Control Risks offers a competitive salary benchmarked to region and experience.
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