18 Branch Managers jobs in the United Arab Emirates

Overview

Activity: Requirements definition and management

The definition and management of the business goals and scope of change initiatives. The specification of business requirements to a level that enables effective delivery of agreed changes.

Responsibilities: Requirements definition

• Determines policy on discovery, analysis and documentation of requirements.
• Defines requirements standards and quality targets for an organization in agreement with key stakeholders.
• Organizes scoping and business priority setting for strategic business changes involving business policy-makers and direction setters.

Overview

Activity: Business Analysis & Demand Management

The methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes, the information used and the data on which the information is based. The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits. The creation of viable specifications and acceptance criteria in preparation for the construction of information and communication systems.

Responsibilities: Business Analysis & Demand Management

• Takes full responsibility for business analysis within a significant segment of an organization where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organization.
• Establishes the contribution that technology can make to business objectives, defining strategies, validating and justifying business needs, conducting feasibility studies, producing high-level and detailed business models, preparing business cases, overseeing development and implementation of solutions, taking into account the implications of change on the organization and all stakeholders.
• Guides senior management towards accepting change brought about through process and organizational change.
• Oversees the demand management methodology.
• Partners with senior business leaders including Business Unit representatives and their teams to deeply understand strategic and tactical business objectives.
• Works with IT Leadership to create and implement business strategies that leverage and integrate IT strategy of architecture, infrastructure, and application development of existing and new technology to achieve business objectives.
• Initiates improvement project/initiative based on defined requirements and business value proposition.
• Represents business needs in the identification and prioritization of IT performance improvement opportunities.

Overview

Activity: Stakeholder Relationship Management

During the design, management and implementation of business change and throughout the service lifecycle, the analysis and coordination of relationships with and between stakeholders, taking account of the services they use.

Responsibilities: Stakeholder Relationship Management

• Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them.
• Ensures that stakeholders understand available IT services, and promotes financial and commercial awareness in order to deliver value-for-money.
• Conducts analysis of demand for services and influences stakeholders to ensure that the necessary investments are made to deliver required services.
• Negotiates at senior level on technical and commercial issues, to ensure that customers, suppliers and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined.
• Oversees monitoring of relationships including lessons learned and appropriate feedback.
• Initiates improvement in services, products and systems.
• Maintain and develop a communication plan to provide an overall structure for managing communication within ICT to ENEC users & subsidiaries to ensure clarity and transparency is addressed among users.

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Overview

Control Risks are looking for an experienced Business Continuity consultant to support our clients with the design and implementation of operational resilience capabilities. The consultant must be fluent in English and Arabic and will be responsible for developing, implementing, and maintaining an end-to-end Business Continuity and Resilience framework across our client’s organisation. Experience with corporate crisis management, and cyber and technology resilience is preferred.

Responsibilities

Business Continuity Strategy & Framework

• Design, implement, and maintain a comprehensive Business Continuity Management System (BCMS) aligned with NCEMA and ISO 22301 or equivalent standards.
• Develop and maintain business impact analyses (BIA) and risk assessments across all business functions.
• Ensure the organization’s BCM framework supports strategic and operational objective

Crisis & Incident Management

• Develop and implement crisis management and communication plans.
• Occasionally you may be asked to coordinate response efforts during disruptions and facilitate recovery planning.
• Conduct post-incident reviews and ensure lessons learned are embedded into BCM practices.

Governance, Policy & Compliance

• Establish BCM policies, procedures, and standards in line with regulatory and industry best practices.
• Ensure compliance with UAE regulatory requirements and relevant sectoral BCM mandates (e.g., financial services, government, or energy).
• Lead regular internal audits, readiness assessments, and compliance reviews.
• Project Management & Implementation
• Manage BCM-related projects end-to-end — from planning and resource allocation to execution and monitoring.
• Collaborate with cross-functional teams to integrate continuity planning into strategic and operational projects.
• Track milestones, deliverables, and risks using formal project management methodologies (e.g., PMBOK, PRINCE2, or Agile).

Training, Awareness & Testing

• Design and deliver BCM training, drills, and simulation exercises for staff and leadership.
• Promote a resilience culture through awareness programs and workshops.
• Oversee testing and validation of continuity and disaster recovery plans.

Key Competencies

• Fluent in English and Arabic
• Strong communication and stakeholder management skills
• Strong strategic thinking and analytical skills.
• Ability to lead cross-functional teams under pressure.
• Excellent planning, execution, and reporting capabilities.
• Knowledge of UAE regulatory frameworks and local business culture.
• Knowledge of supply chain risk and resilience
• High degree of professional integrity and resilience

Control Risks offers a competitive salary benchmarked to region and experience.

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We are looking for an organized and proactive Operations Management Coordinator to manage daily office operations, support the COO, and coordinate cross-department tasks.

Responsibilities:

1. Manage the COO’s calendar, meetings, travel, and records.
2. Prepare and distribute reports, presentations, and documents with departments.
3. Organize and maintain files for correspondence, project documents, and financials.
4. Act as the primary point of contact for external stakeholders (consultants, contractors, vendors, authorities).
5. Track and organize project documents (tenders, contracts, schedules, etc.) to ensure they are up-to-date and accessible.
6. Handle confidential information with discretion.

Qualifications:

1. 3+ years of experience in Document Control, Executive Assistant, or Coordinator roles in construction.
2. Proficient in Microsoft Office Suite and construction management software.
3. Strong organizational, time-management, and communication skills.
4. Detail-oriented, proactive, and able to work independently.

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The Role
Salary: AED 60-65,000 per month Benefits: 35 days annual leave plus public holidays, school allowance, VVIP medical, annual bonus The Emirati placed in this position will be responsible for maintaining business readiness and provide high quality Crisis Management & Business Continuity response services including HSE & Fire Prevention.

Requirements
Requirements: - Hold a Degree in a related field. - Have previous experience working within HSE, Fire Prevention, Business Continuity & Crisis Management. - Previous experience within the Engineering, Transport or Construction industry preferred. - Possess a Family Book. To apply for the position please send Ellie Farrell across a copy of your most recent CV to arrange a confidential discussion.

About the company
The name MENASA originates from both the geographical region of Middle East, North Africa & South Asia as well as the Arabic word for platform or stage. We provide the platform for employers to approach the best global talent available. Menasa & Partners is a privately owned, fully licensed, Executive Search company head-quartered in Dubai, UAE. From our head office in Dubai we are ideally placed to assist organizations in the global search for talent. We specialize in providing companies not only with suitable individuals to work in their organizations but also offer unparalleled knowledge of the global markets. Our staff all have in depth knowledge of their vertical markets therefore offering tailored strategic advice.

Business Development Manager – Property Management

On October 27, 2023

The Business Development Manager is responsible for the growth of the department by developing relationships with new and existing landlords. They will help to promote the brand of the Allsopp & Allsopp Group, aiding in future business growth.

Job Specifications:

50% Commission
Full Time
Dubai

Job Role:

• Reporting to the Head of Property Management, the candidate will identify business development opportunities and prepare an action plan to achieve the goals.
• Possess a good understanding of the property management market in UAE.
• Follow up on leads for property management business with developers/banks/investors in UAE.
• Effective lead generation and credentials pitch, followed by outreach through meetings, calls, communication, and follow-up to maintain and build an active pipeline.
• Develop and implement a sales plan to drive external growth, including contacting the right divisions/contacts.
• Serve as main contact for investors, landlords/owners, and developers.
• Work with internal colleagues to pitch to prospective clients and offer our services.
• Articulate to clients and prospects the benefits of property management and educate them about new ideas and new ways of thinking.
• Assemble/present management proposals to third-party owners and negotiate management contracts.
• Prepare reports by collecting, analyzing, and summarizing data and trends.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Achieve the organization's goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

About You:

• Motivation for sales
• Selling to customer needs
• Territory management
• Professionalism
• Exceptional communication skills and the ability to liaise with different departments

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The Role
Middle East Executive has been retained to manage a confidential search project for a Business Development Manager / Sales Executive for one of the Top 3 Multinational Facilities Management Providers. This role is based in Abu Dhabi. If you are proactive, target-driven, and enjoy building lasting client relationships while driving business growth, this opportunity is for you! What you'll be doing: Business Development: • Identify, generate, and qualify new leads to grow the business pipeline. • Acquire new clients across target industries and maintain strong relationships with existing clients. • Promote and sell Hard Services (MEP, HVAC, Electrical, Civil) to meet revenue targets. • Prepare proposals, conduct presentations, and negotiate contracts. • Collaborate with internal teams to ensure successful service delivery and client satisfaction. Networking & Relationship Management: • Build and maintain a strong network with key decision-makers in O&G, Hospitals, Educational Institutes, Real Estate, and Construction sectors. • Leverage industry knowledge to stay ahead of competitors and market trends. • Represent the company at industry events, exhibitions, and client meetings. Why this role: • High autonomy with ownership of your projects. • Opportunity to work across multiple industries and expand your professional network. • Be part of a fast-growing company where your ideas and initiatives are valued.

Requirements
• Proven experience in Facilities Management sales, particularly in Hard Services. • Strong network and established relationships within industries such as O&G, Healthcare, Education, Real Estate, and Construction. • Excellent communication, presentation, and negotiation skills. • Ability to generate leads, develop business pipelines, and achieve sales targets. • Self-motivated, target-oriented, and able to work independently.

About the company
The Middle East Executive Group has become the first choice for industry professionals wanting to work in the Gulf region. We understand exactly how supply chain performance and sales performance impacts the bottom line and top line of product led businesses and we have the experience, network & expertise to match skilled professionals with exciting new roles that suit their experience, passion and drive in this highly strategic industry. Our specialist teams internally are; - Commercial Management & Sales - Supply Chain & Logistics - Strategic HR - Strategy - Engineering The industries we focus on are; - 3PL / Freight Forwarding - Food & FMCG - Medical & Pharmaceutical - Ecommerce - Retail - Engineering

The Role
An award-winning group in spa/salon and beauty industry is looking for an assistant branch manager. We want to hear from you if you are a customer-focused individual who enjoys leading a large, well-organized team of highly skilled individuals. Key Role: Assist and manage all Spa/Salon services, products, systems/processes, customer relations and facilities within one or more locations. Provide strong and positive leadership to all service professionals within location(s). Develop thorough understanding of operating processes and ensure adherence to SOPs. Assist and manage service delivery and customer experience to ensure the highest levels of quality and customer satisfaction. Drive location sales and manage costs in line with budgets. Job Responsibility: • Manage P&L of location(s) to drive business performance • Manage schedules, staff allocations and leaves of all staff members within store(s) to ensure optimal coverage, minimize missed opportunities and maximize business performance • Maintain the highest standards of service/quality/hygiene within the salons/spas and oversee the staff to ensure smooth running of operations • Fully understand and implement Spa/Salon operating procedures to drive customer satisfaction and business performance • Drive upselling of services/treatments and products for the salons/spas to guests • Manage inventory of locations to ensure availability of stocks and prevent stock variance/missed opportunities • Develop and maintain expertise of spa/salon computer systems, and ensure staff are well versed in systems • Work with training department to coordinate training of staff • Ensure all customer complaints are dealt with swiftly, and effective remedial action (e.g. coaching, training, treatment resolution) is taken to manage customer relations and staff performance • Maintain cleanliness of spas/salons by managing cleaning schedules and performance • Ensure effective communications between team members and Facilities Management team to ensure maintenance issues are resolved promptly • Drive customer engagement with loyalty program and suggest monthly loyalty offers and initiatives to strengthen customer loyalty and improve operating metrics • Solicit frequent feedback from clients on product quality and service levels; deliver recommendations for improving product and service offering • Provide neat, legible attendance/payroll attendance records in a timely manner • Ensure daily sales and cash collection is accurate and complete • Conduct performance appraisals, provide coaching and implement disciplinary measures as required to manage staff performance • Liaise with HR department to raise and address personnel issues • Optimize staff retention and utilization by reducing staff absenteeism, sick leaves, and resignations • Oversee health, safety and hygiene in the locations at all times

Requirements
• Retail management experience required; Spa/Salon industry experience is a plus • Well-developed computer skills particularly in the use of MS office, Email & POS/scheduling Software • Strong planning, customer service, organizational and analytical skills • Ability to motivate others through leadership and creativity • Self-starter, able to work independently • Exceptional Customer Service Skills • Good time management, planning and follow through • Strong inter-personal relations with team members & Head Office Personnel • Strong attention to details and ability to meet high quality standards • Willingness to work under a flexible schedule • Team Player able to motivate and bring the best out in team members • Ability to multi-task • Excellent communication skills, both in speaking and written correspondence • Strong commercial understanding

About the company
Established by Shabana Karim, one of the UAEs most entrepreneurial businesswomen, House of Enspa is a leading light in the UAE beauty industry. Formed in 2013 as a holding company for two grooming concepts and a retail distribution and training company, House of Enspa operates 11 spas and salons comprising 20,000 sq. ft. retail and operating space. The award-winning House of Enspa collection comprises more than 500 members of staff, each dedicated to offering a flawless, consistent and holistic customer experience; a true differentiator in a competitive market. House of Enspa comprises the following innovative brands: Established in 2001, The Nail Spa was the regions first spa solely for hands and feet, and has now expanded to offer an extensive range of complementary spa and grooming treatments. Marquee, a premium chain of hair salons that delivers red carpet ready hair in a vibrant and inspirational setting, launched in 2013. Espai is the groups dedicated marketing, distribution, training and franchising arm for upmarket retail beauty products, and was founded in 2009.

The Role
We are seeking for an experienced Business Development Manager for one of our clients in the UAE which is a leading company in facilities management company. The ideal candidates must have a background in facilities management sector within the UAE market. • Identify, qualify, and pursue new business opportunities offering facilities management services to the clients. • Develop and maintain strong relationships with key decision-makers and stakeholders. • Prepare compelling proposals, bids, and presentations tailored to client needs. • Lead negotiations and close profitable deals. • Collaborate with the operations and finance teams to ensure service excellence and client satisfaction.

Requirements
Requirements: • At least 5 years of relevant experience in facilities management services preferably in the UAE • Experience of Sales, Business Development and Bid Preparation • Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities • Excellent command of the English language demonstrated through good verbal and written communication

About the company
Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Careers for a Changing World of Islamic Banking.

Posted On 13 May, 2025

Type: Retail Banking

Job Category: Retail Banking

Job Purpose:

To effectively manage and lead a bank branch, adhering to SIB policies and guidelines, and ensuring target achievement, business development, and high customer focus as per the strategic plan for the Branch, Area, and Retail Banking as a whole. Additionally, lead efforts to enhance the customer experience by integrating digital tools within branch operations.

Key Accountabilities: Development of Business:

• Identify opportunities and pursue them to develop the business.
• Promote branch quality services to gain maximum market share and profitability.
• Enhance customer interaction through digital solutions.

Follow-up on Daily Reports:

• Review reports related to overdraft, dormant accounts, daily assets & liabilities, profit & loss accounts, suspense accounts, etc.
• Review financial sheets from previous day’s operations and address unusual situations like overdraft and facilities.

People Management:

• Supervise employee performance, provide support and guidance.
• Train staff in using digital tools to assist customers effectively.

Performance Monitoring:

• Review internal reports and performance against targets, providing guidance and support.
• Build a reliable team, give constructive feedback, and analyze KPIs related to digital adoption and customer satisfaction.

Customer Relationships:

• Target sources of funds and attract business to the branch.
• Develop and maintain strong relationships with existing customers, promoting additional products and services.
• Meet customers to strengthen relations, gather feedback, and address complaints promptly.
• Promote digital tools and educate customers on their benefits.

Branch Compliance Responsibilities:

• Serve as the central point for AML, CTF, and KYC matters.
• Keep the branch updated on AML, KYC, and CTF developments and support staff accordingly.
• Review account opening applications to ensure proper risk evaluation.
• Support requests from the Compliance Department and identify risks associated with digital channels.

Framework, Boundaries, Decision-Making Authority:

• Exercise financial responsibilities as per management levels.
• Work according to established procedures and policies.
• Make decisions within the scope of the position, referring major decisions to higher supervision.

Consumer Protection:

Ensure compliance with consumer protection standards, treat customers fairly, provide accurate information, respond promptly, protect customer data, report suspicious activities, and continuously improve customer service in line with regulatory expectations and the SIB Conduct Risk Framework.

Qualifications, Experiences & Skills:

• Minimum Qualifications: University Degree/Diploma in Business, Finance, or Banking.
• Minimum Experience: 8-10 years in Retail Banking, with at least 4 years in retail branches.
• Language Skills: Proficiency in Arabic and English, both oral and written.
• Computer Skills: Essential computer skills and proficiency in digital banking technologies.
• Other Skills: Strong interpersonal and communication skills, knowledge of banking rules and regulations, team leadership, operational control procedures, and sound knowledge of Islamic Banking principles.

Interested candidates should email their applications. An email confirmation link will be sent to activate your profile.

Thank you for applying!

We appreciate your interest in joining Sharjah Islamic Bank, which has a rich history dating back to 1975, transitioning to Islamic banking in 2002, and offering a broad range of Sharia'a compliant services across the UAE.

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