1 160 Branch Operations jobs in the United Arab Emirates

We are looking for a leader to join our team as a Branch Manager.

This is an exciting opportunity to manage a team of professionals and be responsible for their day-to-day operations. The ideal candidate will have experience in managing teams, prioritizing tasks, and resolving issues.

• Manage a team of entry to intermediate level Field Service professionals or supervisors of Field Service Technicians.
• Prioritize and resolve client issues received by the team.
• Optimize manpower and resources to ensure efficient use of time and equipment.

• Experience in management, preferably in a customer-facing role.
• Strong communication and problem-solving skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.

• A competitive salary and benefits package.
• The opportunity to work with a global company and contribute to its success.
• A collaborative and dynamic work environment.

The successful candidate will have a proven track record of leadership and management, with a focus on delivering results and improving processes. They will be able to communicate effectively with colleagues and clients, and possess strong analytical and problem-solving skills.

We strive to create a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

We are seeking a seasoned Operational Manager to oversee our field service operations in Dubai, UAE.

• The successful candidate will be responsible for leading and managing a team of professionals to drive business growth and resolve client issues.

The ideal candidate should have at least 3 years of experience in operational management and possess specialized knowledge of technical or operational practices. They will play a pivotal role in optimizing our resources, driving efficiency, and delivering exceptional results.

As an Operational Manager, you will be accountable for:

• Coordinating and prioritizing tasks to ensure seamless delivery of services.
• Optimizing resource allocation, standard time, equipment usage, and energy consumption.
• Escalating critical/complex issues that may impact our business.

You will work closely with cross-functional teams to identify areas of improvement and implement strategic solutions to drive business success. If you are a motivated leader with a passion for operational excellence, we encourage you to apply for this exciting opportunity.

To succeed as an Operational Manager, you will need:

• A minimum of 3 years of relevant experience in operational management.
• Specialized knowledge of technical or operational practices.
• Strong leadership and problem-solving skills.

As a valued member of our team, you will enjoy a competitive benefits package and opportunities for professional development. We are committed to creating solutions that matter for people and our planet for generations to come.

As a branch manager, you will be responsible for overseeing the daily operations of a branch office in Dubai. This role requires strong leadership and management skills to develop and implement strategies that drive business growth, meet targets, and enhance customer satisfaction.

Key responsibilities include managing and leading a high-performing team to achieve exceptional results, developing and implementing business growth strategies, and ensuring operational excellence in all aspects of branch management.

About GovConnect:

GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocation—we simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.

Role Overview:

We are seeking a motivated and professional Customer Service & Lead Generation Executive to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.

Key Responsibilities:

• Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).
• Introduce GovConnect's services and explain the value we bring.
• Qualify leads by understanding client needs, business stage, and requirements.
• Schedule appointments and forward warm leads to the Manager for deal closure.
• Maintain accurate records of leads, calls, and conversations in the CRM system.
• Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.
• Support the team with occasional follow-ups on client documentation or inquiries.
• Participate in social media videos and campaigns to generate leads and build brand awareness.
  
  

Requirements:

• Fluent in Arabic and English (both written and spoken).
• Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).
• Strong communication and persuasion skills; confident in cold calling.
• Target-driven and motivated to support the team in meeting sales goals.
• Well-organized, proactive, and able to manage multiple leads simultaneously.

What We Offer:

• Competitive salary + performance incentives.
• Training and development on UAE business setup and government services.
• Career growth opportunities within GovConnect and the wider Driven Group.
• A dynamic and supportive work environment.
  
  

We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.

This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.

1. Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
2. Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
3. Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
4. Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
5. Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
6. New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
7. KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.

Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.

• Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
• Experience with ERP systems.
• Over 10 years of experience in the pharmaceutical industry.
• Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
• Independent worker with decision-making skills.
• Adaptability to fast-paced, changing environments.

This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

1. Assembling and packing food orders in carry-out containers and bags
2. Assisting cooks with food preparation
3. Taking payments for food orders and providing correct change
4. Cleaning tables in dining areas
5. Stocking condiment and beverage stations
6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

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We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.

Applicants should have:

1. Strong communication skills
2. A positive attitude
3. A passion for helping customers

We offer a competitive salary . For more details, please call or WhatsApp .

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Established in 2015, Dr. Job is an online platform that connects employers with skilled job seekers, making it the UAE's premier job portal, attracting thousands of visitors daily.

Intergrande BKC delivers a wide range of manpower services across the United Arab Emirates, for a large Client base in infrastructure, construction, factories, interiors and fit out services. Over 22+ years of experience working with the UAE's leading companies, we deploy the industry best tailored manpower services to advance our client success.

1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Keeping records of customer interactions, transactions, comments, and complaints.

Job Type: Full-time