488 Bridal Wear jobs in Dubai

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels.

Asian Nationality may Apply (Male and Female)

Good Salary Accommodation Visa Transportation and other benefits as per UAE law.

Send CV

Disclaimer: is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

TAA Project Management Services is currently recruiting for a Customer Service Intern to work on a full-time/part-time basis in Dubai for a period of 6 months , leading to a permanent position .

The Customer Service Officer is responsible for addressing complaints, issues, and queries of clients via email, telephone, or website; ensuring close, professional, and efficient relations and solutions according to the company standards.

1. Ensuring close, professional, and efficient relations with customers, with a company representative present at all times.
2. Understanding customer needs, improving their satisfaction, and collecting feedback on services provided.
3. Addressing complaints/issues posted by clients on the company website.
4. Assisting other departments with client relations during difficult times.
5. Supporting providers in resolving their problems.
6. Following up on all complaints and queries related to the company.
7. Conducting customer satisfaction surveys and presenting findings to the Customer Service Manager.

The ideal candidate will have the following skills and experience:

1. Bachelor's Degree or equivalent.
2. At least 1 year of experience in a similar role; knowledge of the facility management industry is a plus.
3. Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and internet research skills.
4. Candidates must have their own visa and reside in Dubai.
5. Excellent English speaking skills.
6. Must have a laptop.

Commission will be provided upon successful deal closures. Phone will be provided.

Get in touch today to find out more.

Please email your updated CV, passport copy, and visa page to

Best of luck

At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services, including improving how we fulfill and deliver customer orders.

We're making history, and the good news is that we've only just begun. At Amazon, you get to work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in-station, real-time hands-on support to ensure our customers receive their packages on time, as promised.

The role will also help connect customers with experts who can provide them with the most accurate and up-to-date information about their packages. The work goes beyond fulfilling and delivering customer orders; it's about making sure we put smiles on customers' faces.

1. Communicating with customers directly in person, in addition to via phone and email
2. Empathizing with and prioritizing customer needs
3. Upholding company values and respecting every customer
4. Resolving issues and setting appropriate expectations with customers
5. Understanding and responding appropriately to customer issues
6. Consistently composing grammatically correct, concise, and accurate written responses
7. Approaching problems logically and with good judgment to ensure the appropriate customer outcome
8. Making quick and effective decisions on behalf of the customer
9. Working a flexible full-time schedule (40 hours per week)

• Work in environments where noise levels vary and can be loud (hearing protection will be provided)
• Work in environments where temperatures may vary due to outside weather conditions and are not controlled

You will be based at one of our last-mile delivery warehouses where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with warehouse associates, delivery partners, and customers when they need guidance. You will inform delivery partners when a customer needs to reschedule a delivery. When you notice a delivery issue, you'll work to resolve it immediately to ensure a great customer experience without the need for the customer to contact Amazon. Operating at the heart of Amazon's logistics, you'll develop logistical and customer service expertise that sets Amazon apart. You'll connect with our customers daily, leveraging your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team that empowers and cares for our people so they have the time and energy to focus on our customers' happiness. Our goal is to reduce customer effort in every way possible, helping them achieve the best results quickly and efficiently.

• High school diploma or equivalent
• Previous experience in customer service
• Ability to effectively prioritize work to ensure efficiency
• Experience with Windows OS and Microsoft Outlook
• Familiarity with multiple web browsers, database searching, and instant messenger tools
• English and Arabic language skills
• Bachelor's degree or equivalent work experience
• Proficiency in verbal and written communication
• Experience understanding and developing performance metrics to measure progress against KPIs
• Experience working on a merchandising or brand ambassador team for a recognized consumer brand

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, please visit (link) for more information. If the country or region you're applying in isn't listed, please contact your Recruiting Partner.

The Contact Center Manager role is responsible for driving business outcomes through effective management and strategy implementation. The successful candidate will lead a high-performing team to achieve service excellence and customer satisfaction.

Key Objectives:

• Manage regional call center operations with maximum efficiency.
• Ensure effective handling of VOC & CS_Risk Center operations.
• Monitor and analyze KPIs to achieve CQI Index targets.
• Oversee OSM – Online Support Management (Digital Service).
• Control CMI and SCSI Indexes.
• Evaluate Quality Assurance (Calls & Written Communication).
• Develop training programs for agents.

Position Responsibilities:

• Develop contact center strategies and technologies that optimize cost-effectiveness and resource reliability.
• Lead change within the contact center operations (Inbound, Outbound, and Back office).
• Ensure adherence to standard operation procedures (SOPs) in accordance with guidelines and directives.
• Provide constructive feedback on improvement of services, systems that may enhance customer satisfaction or increase controls & reduce risks.
• Stay current on available technologies and work processes that can improve contact center performance, real-time responsiveness, and efficiency.
• Coordinate with training and development manager department to align training needs and enhance skill and team development.
• Analyze call volumes and staffing levels to ensure efficient call center operations.
• Coordinate with Senior Technical Manager and other managers to monitor budget requirements and compliance.
• Prepare regular performance and progress reports relating to the scope of work.

Qualifications:

• At least 5-10 years of experience in customer center operation and management.
• Graduate - Bachelor Degree in related discipline.
• Local / GCC Experience is a pre-requisite.
• Good networking with the local industry.
• Result driven, hands-on, dynamic with ability to work under pressure.
• Strong interpersonal, communication and presentation skills and a good negotiator.

Language Skills:

Preferably Arabic speaker. Ability to read, analyze, and interpret service/sales/financial reports, data, and studies. Ability to respond to common inquiries or complaints from customers, distributors, or members of the business community. Ability to effectively present information to top management, public groups and/or clients.

A Customer Service Representative is needed to provide a warm welcome to guests, register and process check in for all arrivals and update the guest information in the system.

This role requires excellent communication skills, with the ability to focus attention on guest needs, remaining calm and courteous at all times.

• Welcome Guests : Provide a warm welcome to guests, register and process check in for all arrivals and update the guest information in the system.
• Answer Guest Queries : Assist guests with general enquiries, providing accurate and detailed information.
• Deliver Exceptional Service : Provide prompt, attentive and friendly service at all times (in line with LQA standards), constantly reviewing guest feedback (direct, online reviews or surveys), performance and operations.
• Maintain Product Knowledge : Keeps abreast of all product knowledge, ranging from daily functions, services and facilities available, and marketing and promotional activities.
• Meet Grooming Standards : Maintain personal presentation and hygiene as per the grooming standards issued by Swissôtel Hotels & Resorts.
• Project a Favorable Image : Projects a favorable image of the hotel, through a positive and professional attitude, manner, and presentation.

• Prior Experience : Previous experience in a similar role in a 5-star hotel setting is an asset.
• Excellent Communication Skills : Excellent written and verbal English communication skills, additional languages are a plus (Arabic, Chinese, French, Russian).
• Ability to Focus Attention : Ability to focus attention on guest needs, remaining calm and courteous at all times.

• Employee Benefits : Employee benefit card offering discounted rates in Accor worldwide.
• Learning Opportunities : Learning programs through our Academies.
• Career Development : Opportunity to develop your talent and grow within your property and across the world.

We are seeking a highly skilled and organized Hospitality professional to join our team as a Customer Service Representative.

• Plan and coordinate dining reservations, parties, and special services for customers, ensuring seamless coordination with the management team.
• Welcome arriving customers with a warm and inviting approach, escort them to their seats, and provide menus while they wait for the server to attend to them.
• Support in inspecting serving stations in the dining area to maintain high standards of cleanliness and neatness.
• Direct and instruct servers on customer needs to guarantee prompt and exceptional service from the moment guests arrive.
• Prepare workstations, maintain an organized reservation book, and ensure menus are clean and free of stains or spots.

• Bachelor's Degree or equivalent qualification
• At least one year of experience in a similar role
• Fluent English language skills
• High level of adaptability and change management skills: Level 1
• Strong commercial understanding: Level 1
• Excellent communication skills: Level 2
• Customer-focused mindset: Level 1
• Proven initiative: Level 2
• Effective teamwork skills: Level 2

United Arab Emirates (UAE), Dubai, Mall Of The Emirates

As a multifaceted professional, this role encompasses various responsibilities designed to provide exceptional customer support and drive business success.

1. Understand and apply sales principles and customer service practices to deliver outstanding support.
2. Handle inbound calls and emails in a professional manner.
3. Resolve customer inquiries and requests to ensure high levels of customer satisfaction.
4. Collaborate with internal teams to facilitate prompt and accurate order processing and delivery.
5. Evaluate and escalate customer feedback as required.

Ideal Profile:

• A minimum of one year experience within a customer-facing role, preferably in the retail and wine industry.
• Excellent interpersonal and written/verbal communication skills.
• Working knowledge of customer-centric service standards.
• Strong networking and relationship-building skills.
• Ability to manage multiple stakeholders and work effectively in fast-paced environments.
• Proficiency in English and additional languages such as Russian or Mandarin is an asset.

What's on Offer?

• Join a reputable organization that prioritizes performance and growth opportunities.
• A role that offers diverse learning experiences and challenges your expertise.

Job Overview

We strive to create unforgettable experiences for our guests. Our Guest Experience Professionals take the initiative to deliver a wide range of services that guide guests throughout their entire stay.

Key Responsibilities:

• Process operational needs and address guest requests in a timely and efficient manner
• Complete reports and share local highlights to enhance the guest experience
• Maintain a safe workplace, follow company policies, maintain confidentiality, protect assets, uphold quality standards, and ensure professional uniform, appearance, and communication

Requirements:

• High school diploma or equivalent
• No prior work experience necessary
• No supervisory experience required
• No license or certification needed