6 013 Business Management jobs in the United Arab Emirates

Strategy and Business Management Analyst

Abu Dhabi, Abu Dhabi State Street

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Job Description

Strategy and Business Management Analyst - Assistant Vice President

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Strategy and Business Management Analyst - Assistant Vice President

Join to apply for the Strategy and Business Management Analyst - Assistant Vice President role at State Street

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Strategy and Business Management Analyst (AVP)

Overview

The newly created role will report to the Head of Business Management for Strategic Growth Markets (SGM) and will mainly support business management and strategy execution for SGM (Middle East & North Africa, Latin America and Nordics). The Chief of Staff (COS) function plays a critical role in the realization of SGM strategy and achieving its desired effectiveness, finance objectives while managing all business aspects of the region.

What you will be responsible for

  • Shape and support development of the business strategy, including periodic reviews for the region and align with global strategy
  • Engages in business level strategic planning, aligning group goals to overall strategy and goals of State Street
  • Works closely with global strategy team to track & execute strategic initiatives
  • Provides targeted ad-hoc support e.g., strategy off-sites, Investor Relations presentations, Board strategy materials etc.
  • Support development of the business strategy, by executing periodic reviews for the region aligning with global strategy
  • Create / reinforce the linkage between the global and regional strategies
  • Proactively brings industry and business insights to help management shape strategy, and to provide an independent view / challenge to these plans

Business Management

  • Timely production of management reporting and insights & dashboards
  • Pipeline reporting and coordination between sales and executives to monitor progress of key opportunities
  • Active oversight and enhancement of existing MI reporting to ensure information is relevant and processes are streamlined
  • Working close to Management to develop the regional goals and track performance and execution progress including for the mid-year and year-end performance-measurement process
  • Develop strong working relationships with other corporate groups (e.g. Strategy, Finance, CAO) to drive common priorities
  • Supports & produces materials for governance and committee processes, operating policies and procedures to improve effectiveness, mitigate risk and accelerate speed of decision-making; pro-actively identifies issues, engages in collaborative problem-solving

What We Value

These skills will help you succeed in this role

  • Strong interpersonal, communication, analytical and people management skills
  • Strong organizational skills and action and outcome driven, with an ability to influence and drive execution at all levels within an organization
  • Proven ability to demonstrate ownership, work independently and multi-task in a fast paced environment
  • Strong organizational awareness with ability to facilitate and resolve conflicts; ability to make informed, risk optimized decisions under time pressure
  • Excellent analytical and problem solving skills
  • Prior Experience in Banking / financial sector (preferred)

Job ID : R-

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Project Management and Information Technology

Financial Services, Investment Banking, and Investment Management

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Strategy Analyst
• Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

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Business Management Assistant

Abu Dhabi, Abu Dhabi beBeeAdministration

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Job Description

Administrative Support Professional

This is an advanced-level position that functions as a management assistant. The Administrative Support Professional performs various duties, including:

Main Responsibilities
  • Composing and typing routine letters, memoranda, reports, minutes of meetings, scientific or technical material, numerical data, charts and forms as required.
  • Assists in the preparation of budgets and financial reports; prepares and monitors timekeeping and other personnel records.
  • Reviews and evaluates applications, petitions, contracts, or other documents to determine if prescribed requirements are met for acceptance or approval.
Scheduling and Coordination
  • Makes scheduling commitments for meetings, conferences, and speeches and assembles related necessary materials.
  • Schedules and arranges meetings and conferences for staff and notifies interested parties; makes travel reservations as needed.
Office Operations
  • Determines needs and orders office supplies, equipment, repair and maintenance services through agency channels.
  • Serves as liaison between management and staff by overseeing the work of office support staff in the unit, transmitting information, explaining appropriate work instructions, and following up on assignments.
Requirements and Skills
  • Minimum Qualifications: High School Completion.
  • Minimum Experience: Four years of administrative support experience including two years equivalent to experienced administrative support work or equivalent to a Secretary Level 2.
  • Skills: Knowledge of office practices, procedures, and computer software programs; knowledge of correct English usage and grammar; knowledge of the organisation and composition of letters, minutes, reports, charts, and spreadsheets.
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ALM - Business Management

Abu Dhabi, Abu Dhabi Dicetek LLC

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Job Description

Responsibilities
  • Manage all ALM BAU Support & Enablement

  • On behalf of ALM/GT, manage all new product development (NAWC), Approved Product List (APL) and Product Programs (PPG)

  • On behalf of GT/ALM manage all Limits monitoring & enablement (counterparty, country)

  • Drive all Budget and Forecasting meetings on behalf of the team (at a group and franchise level)

  • Managing and extensive ALM BoW which includes Head Office and all International Locations.

  • Proactively manage and drive all MI and reporting

  • Support new business initiatives

  • Drive required change and efficiencies

  • Market Data and access for the group

  • Manage transformation and change projects

  • Cost Management

  • Manage all regulatory projects that impact GT/ALM

  • Manage all Governance projects across the ALM franchise;

  • Manage relationships with other FAB product/sector heads and their business partners across divisions and enablement functions;

  • Support head of GT, and Head of ALM in aligning the enablement functions;

  • Represent the division internally and across external groups



Qualifications
  • 10 – 15+ years of financial services experience, including strategy work at a top tier management consulting firm;

  • Master's degree & appropriate professional qualifications;

  • Financial acumen (analysis & reporting);

  • Deep understanding of ALM products and activity;

  • Track record in strategy definition, business development and implementation within financial services;

  • Experience in management of transformation programs and process improvement;

  • Exposure to regulatory requirements (both regionally and internationally) from a capital markets and Investment Banking perspectives.



Demonstrated Experience, Competencies & Key Attributes
  • Ability to manage large teams and complex projects;

  • Thinks at the corporate level, taking a broad view to solve complex problems that have a broad impact within the business division and across the bank;

  • Takes a long term view on the direction of the business division and anticipate internal and /or external business challenges and/or regulatory issues, recommend processes, product or service improvements;

  • Effective business management focused on value creation for the division;

  • Applies technical and commercial knowledge and experience to maximize outcomes from a budget, delivery, timing and business impact standpoint;

  • Anticipates changing wholesale banking business environment, advise accordingly on strategic direction to the Investment Banking Group team and act as a change agent;

  • Communicates complex ideas, anticipates potential objections and persuades others;

  • Builds collaborative and productive internal and stakeholder relationships through the effective use of influencing and networking skills - is recognized as a trusted advisor within the business;

  • Excellent negotiating skills with demonstrable emotional intelligence that is combined with a collaborative style within a team environment;

  • Leads, motivates and develops a team - defines shared goals and monitors outcomes



The Job Holder Will
  • Manage all ALM BAU Support & Enablement

  • On behalf of ALM/GT , manage all new product development (NAWC), Approved Product List (APL) and Product Programs (PPG)

  • On behalf of GT/ALM manage all Limits monitoring & enablement (counterparty, country)

  • Drive all Budget and Forecasting meetings on behalf of the team (at a group and franchise level)

  • Managing and extensive ALM BoW which includes Head Office and all International Locations.

  • Proactively manage and drive all MI and reporting

  • Support new business initiatives

  • Drive required change and efficiencies

  • Market Data and access for the group

  • Manage transformation and change projects

  • Cost Management

  • Manage all regulatory projects that impact GT/ALM.

  • Manage all Governance projects across the ALM franchise;

  • Manage relationships with other FAB product/sector heads and their business partners across divisions and enablement functions;

  • Support head of GT, and Head of ALM in aligning the enablement functions;

  • Represent the division internally and across external groups;



Seniority level
  • Not Applicable



Employment type
  • Contract



Job function
  • Consulting, Information Technology, and Sales



Industries
  • IT Services and IT Consulting

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VP- Business Management

Abu Dhabi, Abu Dhabi First Abu Dhabi Bank

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Job Description

This role holder is responsible to monitor all branch/Direct-Sales/ business activities and performance ensure that all activities are aligned with SOPs banks standards and regulatory requirements and also in line with overall plans and strategy. This role holder is also responsible to work on solutions for any identified lapses gaps and new requirements.

Revenues/ Budget:

Monitoring the overall yearly BSC KPIS

Monitoring revenue

Monitoring Business Acquisition

Cost Efficiency

NPS

Direct Reports:

FAB Islamic Finance

Islamic Portfolio

Business Planning & Support - Islamic

Strategic Contribution

  • Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
  • Create and implement companys strategies and action plans that incorporate key actions that work to set KPIs for the business and the organization

People Management

  • Demonstrate exceptional leadership skills portraying an ability to move and inspire a large group in a unified direction and vision.
  • Manage the effective achievement of assigned objectives through the leadership of the departments staff by setting of individual objectives managing performance developing and motivating staff to maximize sectional performance.
  • Lead the talent development initiatives for the assigned department collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
  • Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the company.

Budgeting and business Planning

  • Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.

Policies Systems Processes & Procedures

  • Manage and ensure effective implementation of approved functional policies procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements fulfilled while delivering a quality cost-effective service.

Continuous Improvement

  • Lead the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.

Reporting

  • Demonstrate high proficiency in reporting tools and platforms which are necessary for the creating both visually and verbally engaging reports and presentations for the management.
    • Ensure that all unit reports are prepared timely and accurately and meet FAB Islamic and FAB Group requirements policies and quality standards.
    • Utilize analytics tools and work with the business management support team in undertaking detailed analyses of business performance for the purpose of reporting sales strategy successes weaknesses and opportunities.

    Specific Accountability

    • Develop strategic outlook and plan for the business in conjunction with the CEO Branch Distribution/Sales/Product Heads
      • Emphasis on business process performance using the analysis monitoring reporting and optimization of business processes and business activities
      • Collecting monitoring and reporting relevant data used to analyse business performance in high professional and presentable business dashboards
        • Monitor efficiency productivity business continuity and evaluate the resource requirements across and recommend the required correction actions
          • Identify benchmarks of performance qualitative & quantitative (Balanced Scorecard) in conjunction with the Group Strategy Planning Department and all companys department
            • On-going review of internal controls procedures SOPs and services for corrections and enhancements in cooperation with the relevant departments
              • Play a focal role with regard to communicate with Business Lines and other support functions within the Group & the Finance Company (In collaboration and agreement with all counterparts.)
                • Review streamline if necessary and sign off any new product service or processes intended to be introduced
                  • Work closely with the Finance Department of the company and Group Finance in all business aspects like budget preparation reporting platforms and all regulatory limits related to business exposure etc
                    • Support reengineer centralize and/or automate branch processes to better fit the smart branch concept. Work with all stakeholders towards smooth & controlled transition. Implement and monitor the E2E changes measure the impact and fine tune as and if required
                      • Involve in high level in audit Risk & Compliance Reviews & Ratings of the company
                        • Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
                        • Authorized to take decisions as per the approved authorization matrix.

                        Qualifications :

                        Minimum Qualification

                        • Bachelors degree Finance

                        Minimum Experience

                        15 years relevant experience in the banking & Financial Institutions sector within a fast-paced and dynamic business environment with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Strategy / Business Planning function.

                        Remote Work :

                        No

                        Employment Type :

                        Full-time

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VP- Business Management

Abu Dhabi, Abu Dhabi First Abu Dhabi Bank (FAB)

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Job Description

VP- Business Management - Islamic - Emiratized Role

Join to apply for the VP- Business Management - Islamic - Emiratized Role role at First Abu Dhabi Bank (FAB)

VP- Business Management - Islamic - Emiratized Role

Join to apply for the VP- Business Management - Islamic - Emiratized Role role at First Abu Dhabi Bank (FAB)

Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.

Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.

Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.

Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.

Job Description

This role holder is responsible to monitor all branch/Direct-Sales/ business activities and performance, ensure that all activities are aligned with SOPs, bank's standards and regulatory requirements and also in line with overall plans and strategy. This role holder is also responsible to work on solutions for any identified lapses, gaps and new requirements.

Revenues/ Budget:

Monitoring the overall yearly BSC KPIS

Monitoring revenue

Monitoring Business Acquisition

Cost Efficiency

NPS

Direct Reports:

FAB Islamic Finance

Islamic Portfolio

Business Planning & Support - Islamic

Strategic Contribution

  • Ensure effective cascading of the functional strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies.
  • Create and implement company's strategies and action plans that incorporate key actions that work to set KPI's for the business and the organization

People Management

  • Demonstrate exceptional leadership skills, portraying an ability to move and inspire a large group in a unified direction and vision.
  • Manage the effective achievement of assigned objectives through the leadership of the department's staff by setting of individual objectives, managing performance, developing and motivating staff to maximize sectional performance.
  • Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
  • Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value driven culture within the company.

Budgeting and business Planning

  • Manage the preparation and recommend the department budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.

Policies, Systems, Processes & Procedures

  • Manage and ensure effective implementation of approved functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.

Continuous Improvement

  • Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

  • Demonstrate high proficiency in reporting tools and platforms, which are necessary for the creating both visually and verbally engaging reports and presentations for the management.
    • Ensure that all unit reports are prepared timely and accurately and meet FAB Islamic, and FAB Group requirements, policies and quality standards.
    • Utilize analytics tools and work with the business management support team in undertaking detailed analyses of business performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities.

    Specific Accountability

    • Develop strategic outlook and plan for the business in conjunction with the CEO, Branch Distribution/Sales/Product Heads
      • Emphasis on business process performance using the analysis, monitoring, reporting and optimization of business processes and business activities
      • Collecting, monitoring and reporting relevant data used to analyse business performance in high professional and presentable business dashboards
        • Monitor efficiency, productivity, business continuity and evaluate the resource requirements across and recommend the required correction actions
          • Identify benchmarks of performance – qualitative & quantitative (Balanced Scorecard) in conjunction with the Group Strategy Planning Department and all company's department
            • On-going review of internal controls, procedures, SOPs and services for corrections and enhancements in cooperation with the relevant departments
              • Play a focal role with regard to communicate with Business Lines and other support functions within the Group & the Finance Company (In collaboration and agreement with all counterparts.)
                • Review, streamline if necessary and sign off any new product, service or processes intended to be introduced
                  • Work closely with the Finance Department of the company and Group Finance in all business aspects like budget preparation, reporting platforms and all regulatory limits related to business exposure… etc
                    • Support reengineer, centralize and/or automate branch processes to better fit the smart branch concept. Work with all stakeholders towards smooth & controlled transition. Implement and monitor the E2E changes, measure the impact and fine tune as and if required
                      • Involve in high level in audit, Risk & Compliance Reviews & Ratings of the company
                        • Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
                        • Authorized to take decisions as per the approved authorization matrix.
                        Qualifications

                        Minimum Qualification

                        • Bachelor's degree Finance

                        Minimum Experience

                        15 years' relevant experience in the banking & Financial Institutions sector within a fast-paced and dynamic business environment with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Strategy / Business Planning function.

                        Seniority level
                        • Seniority level Not Applicable
                        Employment type
                        • Employment type Full-time
                        Job function
                        • Job function Finance
                        • Industries Banking

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                        Get notified about new Vice President Business Management jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates .

                        Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 days ago

                        VP- Business Management - Islamic - Emiratized Role

                        Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 days ago

                        Abu Dhabi Emirate, United Arab Emirates 6 days ago

                        Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 months ago

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VP- Business Management

Abu Dhabi, Abu Dhabi First Abu Dhabi Bank (FAB)

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Job Description

VP- Business Management - Islamic - Emiratized Role

Join to apply for the VP- Business Management - Islamic - Emiratized Role at First Abu Dhabi Bank (FAB).

Company Description

Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're seeking driven, skilled professionals ready to take on new challenges. Together, we can achieve our goals and make a lasting impact on our company and the industry.

Job Description

This role involves monitoring branch, direct sales, and business activities to ensure alignment with SOPs, standards, and regulations. The role also includes developing solutions for identified gaps and implementing strategic initiatives.

Key Responsibilities
  • Monitor revenue, business acquisition, cost efficiency, and NPS.
  • Manage direct reports including Islamic Finance, Islamic Portfolio, and Business Planning & Support teams.
  • Ensure strategic alignment and cascading of objectives.
  • Lead people management, including performance, development, and motivation.
  • Oversee budgeting, policies, systems, and continuous improvement initiatives.
  • Prepare reports, analyze business performance, and develop dashboards.
  • Develop strategic outlooks in collaboration with senior leadership.
  • Ensure internal controls, streamline processes, and support automation initiatives.
  • Coordinate with finance and support functions on budgets and regulatory limits.
  • Participate in audits, risk, and compliance reviews.
Qualifications
  • Bachelor's degree in Finance.
  • Minimum 15 years of experience in banking and financial institutions, with at least 5 years in managerial roles related to strategy or business planning.
Additional Details
  • Employment type: Full-time
  • Job function: Business Development and Sales
  • Industry: Banking

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Business Analyst – Wealth management

Dubai, Dubai Dicetek LLC

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Job Description

Join to apply for the Business Analyst – Wealth Management role at Dicetek LLC .

Experience level: 7-10 years (minimum of 5 years as a Business Analyst).

Skills required:

  1. Techno-functional Business Analyst with Wealth Management experience.
  2. Experience with integration with third-party systems and technical knowledge of APIs.
  3. Strong analytical skills and excellent communication skills.
  4. Experience with Waterfall project management methodology.

Domain experience in Wealth Management with core banking (Finacle) will be an advantage and preferred.

Additional Details
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job functions: Research, Analysis, and Information Technology
  • Industries: IT Services and IT Consulting

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Treasury Management Business Analyst

Dubai, Dubai beBeeTreasury

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Job Description

Business Analyst - Treasury Management Specialist

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is to finance infrastructure for tomorrow in Asia and beyond. Our goal is to unlock new capital and invest in sustainable infrastructure that promotes regional connectivity.

We are seeking a highly skilled Business Analyst - Treasury Management Specialist to join our team. This role will be responsible for building the business partnership between IT and the Office of the Treasurer by conducting IT business analysis activities to support treasury management business. This includes collaborating with stakeholders to identify and optimize business processes, digital capabilities, needs, and technology gaps.

  • Identify opportunities for process refinement and improvement in treasury applications and work processes.
  • Collaborate with various teams across the Bank to gain a deeper understanding of diverse perspectives and to identify opportunities for further refinement of treasury applications and work processes.
  • Develop detailed specifications, manage process flows, and create business use case scenarios.
  • Provide guidance on emerging approaches and trends in the design and implementation of treasury management applications.

Key responsibilities include:

  • Building strong relationships with stakeholders to understand their needs and expectations.
  • Identifying opportunities for process improvements and implementing changes to enhance efficiency and productivity.
  • Developing and maintaining accurate and up-to-date documentation of business requirements and solutions.
  • Collaborating with cross-functional teams to ensure seamless integration of systems and processes.

The ideal candidate will have:

  • Experience in business analysis, process improvement, and change management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

This is an exciting opportunity to work with a talented team and contribute to the success of the AIIB's treasury management business.

Required Skills and Qualifications
  • Master's degree in Information Technology, Computer Science, or related field.
  • Minimum 5-8 years of experience in a bank's treasury function, including asset liability management, front/middle/back-office treasury management.
  • Demonstrated capacity gained through education and experience in the treasury management business, reflecting conceptual understanding across operational settings.
  • Familiarity with financial products, such as term deposits, bonds, FX, derivatives, structured products, and bond issuance.
  • Strong business and technology acumen.
  • Good analytical and problem-solving skills.

AIIB offers a competitive compensation package and opportunities for professional growth and development. We are committed to diversity, transparency, and inclusion, and we encourage applications from candidates from both within and outside AIIB member countries.

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Business Analyst - Wealth Management

Dubai, Dubai Dicetek LLC

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Job Description

Join to apply for the Business Analyst - Wealth Management role at Dicetek LLC.

Position Details:

  • Online / Mobile Banking Business Analyst
  • Understanding product/services migration from ENBD Online/Mobile Banking to EI, especially for EI Wealth Management.
  • Act as Business SPOC for EI WM, gathering requirements from Product, Advisory, Operations, etc., to enhance products/services for better sales and customer experience.
  • Coordinate with IT/OBMB teams to ensure smooth transition of products/services to EI, prioritizing phases based on business needs.
  • Incorporate existing rules, logic, and validations into user stories.
  • Collaborate with design teams to update look and feel of products/services as per EI WM requirements.
  • Assist in testing post-transition to ensure proper functionality and propose changes as needed.
  • Lead validation of labels, texts, images, notifications, customer messages, product names, features, charges, T&Cs, etc., especially those not covered by CMS.
  • Support rules creation for analytics and personalization.
  • Coordinate with marketing/portfolio teams for images, card artworks, promotional rules, etc.
  • Help identify existing business rules, logic, and product configurations in channels.
  • Validate other Wealth Management products and compliance rules like account opening and transfer screenings.
  • Review acceptance criteria and test cases to ensure coverage of all logic.

Additional Details:
  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Research, Analyst, and IT
  • Industries: IT Services and Consulting

Referrals can increase your chances of interview at Dicetek LLC. Get notified about new Business Analyst roles in Dubai, UAE.

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Business Analyst - Cash Management

Dubai, Dubai Dicetek LLC

Posted 1 day ago

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Job Description

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Join to apply for the Business Analyst - Cash Management role at Dicetek LLC

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Role: Business Analyst
Department: Cash Product Management – Transaction Banking
Location: Dubai, UAE
Role Purpose

  • The Business Analyst will support the transformation of charge recovery from a manual to a fully digitalized process. The role requires close coordination with internal business teams, technology partners, operations, compliance, and external vendors to capture requirements, drive implementation, conduct UAT, and ensure successful rollout and adoption.
Qualifications & Experience
Bachelor’s degree in business administration, Finance, Engineering, or related field.
Minimum 5 years of experience as a Business Analyst, preferably in Transaction Banking / Cash Management.
Prior experience in bank-side product transformation or digitization programs is a strong advantage.
Understanding of core banking systems (Ex: Finacle). Understanding of Charge billing engines & payment platforms is value add.
Preferred
Prior experience in UAE banking sector
Exposure to reconciliation engines, collections, and MIS/reporting systems for charges.
Arabic language skills are an advantage but not mandatory.
Joining: Immediate or 1 month
Key Responsibilities
  • Business Requirement Management
Elicit, analyze, and document business and functional requirements for the end-to-end digital charge collection process for CIT and SCDM products.
Work closely with cash product managers to translate product strategies into actionable requirements.
Support preparation of Business Requirement Documents (BRDs), Process Maps, and Functional Specification Documents (FSDs).
Ensure requirements meet compliance, finance, and audit expectations.
  • Project Coordination & Execution
Act as the single point of contact (SPOC) for all BA activities related to the CIT and SCDM digitization program.
Collaborate with IT teams to validate solution design and trace requirements through the development lifecycle.
Coordinate with internal stakeholders (Finance, Ops, Compliance, Legal, Collections) and vendors to drive the project forward.
Track progress using appropriate project tracking tools and ensure timely delivery of milestones.
  • Testing & Validation
Lead and coordinate User Acceptance Testing (UAT), including preparation of test scenarios, scripts, and end-user walkthroughs.
Validate system readiness, perform defect tracking, and ensure alignment with business goals prior to go-live.
Support regression testing and post-deployment validation.
  • Documentation & Training
Prepare process documents, SOPs, user guides, and training materials.
Provide business-side training and knowledge transfer to stakeholders, relationship managers, and operations teams.
  • Support Rollout and Post-Implementation
Support pilot rollout of digital charge collection mechanisms (e.g., API integrations, billing platform interface, client notifications).
Ensure business continuity and support post-go-live defect resolution and enhancement logging.
Gather feedback from users and suggest refinements to the digital journey.
Required Skills & Competencies
Strong analytical, problem-solving, and documentation skills.
Ability to understand and model banking business processes.
Understanding of transaction banking cash products.
Good exposure to digital transformation projects (preferably in financial services).
Familiarity with project lifecycle methodologies (Agile, Waterfall).
Proficient in MS Office (Excel, PowerPoint, Visio) and tools like JIRA or Confluence.
Excellent interpersonal, written, and verbal communication skills.
Ability to manage multiple stakeholders across product, finance, operations and ITSeniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeContract
Job function
  • Job functionFinance and Sales
  • IndustriesIT Services and IT Consulting

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