150 Business Process Improvement jobs in the United Arab Emirates

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

Join to apply for the Business Process Improvement & Reengineering Specialist role at Greenfix Property Care

As a Business Process Improvement & Reengineering Specialist, you will play a crucial role in analyzing and improving our organization's business processes to drive efficiency and enhance overall performance. You will be part of the management team and report to the General Manager. In this role, you will collaborate with various teams across the company, to identify areas for improvement and implement solutions.

Your role as a Business Process Improvement and Reengineering Specialist at will contribute to the company's growth and development by streamlining processes, improving operational efficiency, and driving continuous improvement.

Key Responsibilities

• Interact with all levels of management and conduct and document in-depth analysis of existing business processes to identify inefficiencies and bottlenecks.
• Develop and implement strategies for process improvement, considering both operational and technological solutions.
• Collaborate with cross-functional teams to gather requirements, design new processes, and ensure successful implementation.
• Utilize data analysis tools and techniques to identify trends, patterns, and areas of improvement.
• Monitor and evaluate the effectiveness of process improvement initiatives and make necessary adjustments as needed.
• Provide training and guidance to employees on new processes and best practices.
• Stay up-to-date with industry trends and advancements in business process reengineering methodologies.
  
  

• Bachelor's or Master's degree in Business Administration, Management Information System, or any related field.
• 8-10 years of progressive experience in business analysis, business process reengineering or process improvement roles.
• Demonstrated track record of reengineering business processes and driving adoption across organization/department.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Experience of implementing continuous improvement processes.
• Clear understanding of business process streamlining methodologies.
• Proficiency in process mapping and modeling tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge of Lean Six Sigma methodologies and other process improvement frameworks is preferred.
  
  

• Increased efficiency and productivity in business processes.
• Reduction in process cycle time and lead time.
• Improved quality and accuracy of deliverables.
• Enhanced customer satisfaction and experience.
• Cost savings and resource optimization.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Household Services

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Ajman, Ajman Emirate, United Arab Emirates 5 months ago

Ajman, Ajman Emirate, United Arab Emirates 8 months ago

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About the Role

We are seeking a skilled professional to drive process improvement and excellence in our organization.

The successful candidate will have strong analytical skills, be able to work independently, and demonstrate excellent communication and problem-solving abilities.

Key Responsibilities:

• Analyze business processes and identify areas for improvement
• Develop and implement process improvements that increase efficiency and effectiveness
• Collaborate with cross-functional teams to achieve business objectives
• Maintain accurate records and reports of process improvements and results

What We Offer

• A dynamic and supportive work environment
• Ongoing training and development opportunities
• A competitive salary and benefits package
• The opportunity to make a real impact on our organization's success

About Us

We are a leading provider of innovative solutions and services across multiple industries. Our team is passionate about delivering exceptional results and making a positive impact on our community.

We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.

We are seeking a detail-oriented and strategic professional to lead and support ERP implementation projects. The ideal candidate will work closely with clients to understand their business processes and deliver tailored ERP solutions using Zoho products.

• Analyze client business requirements and translate them into functional ERP solutions.
• Design, configure, and implement Zoho ERP modules (CRM, Books, Inventory, Projects, People, Creator, etc.).
• Conduct workshops and training sessions for clients and end-users.
• Collaborate with technical teams to customize solutions using Zoho Creator or Deluge scripting.
• Manage full lifecycle ERP implementations including discovery, design, testing, deployment, and support.
• Develop documentation, user manuals, and SOPs.
• Provide post-implementation support and continuous improvement recommendations.
• Stay updated with Zoho product updates and best practices.

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• Proven experience as an ERP Functional Consultant, preferably with Zoho ERP.
• Strong understanding of business processes across finance, sales, operations, HR, and inventory management.
• Experience with Zoho products such as Zoho CRM, Books, Inventory, Projects, Creator, and Deluge scripting.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to interact with clients and stakeholders.
• Ability to manage multiple projects and work under tight deadlines.

Job Title: Business Process Improvement Specialist

The primary objective of this role is to analyze and enhance business processes, ensuring seamless execution and optimal results. Key responsibilities include managing multiple projects simultaneously, focusing on process automation in the Trade Finance sector.

• Familiarity with artificial intelligence, machine learning, and Large Language Models in process automation is crucial for success in this position.
• Project management skills are essential, with relevant certifications being a significant advantage.
• Daily standups, weekly/bi-weekly scrums, report preparation, and project status tracking are critical tasks that must be performed effectively.
• Timely delivery of projects and all business requirements must be ensured, guaranteeing customer satisfaction.
• UAT management is also a key responsibility, requiring close collaboration with cross-functional teams.

• Proven experience in process analysis, improvement, and automation.
• Strong understanding of AI, ML, and LLM in process automation.
• Excellent project management skills, with the ability to handle multiple projects concurrently.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

This role offers a dynamic and challenging work environment, with opportunities for professional growth and development. The ideal candidate will be motivated, result-driven, and passionate about process improvement.

We are committed to providing a safe and inclusive work environment, where diversity and inclusion are valued and respected. If you are a detail-oriented, proactive, and innovative individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About this role

We are seeking a highly skilled Senior Consultant to join our team. This is an exciting opportunity for someone with experience in business process improvement and SAP implementation.

This is a key role that requires the ability to analyze and optimize business processes. The Process Optimization Specialist will work closely with clients to understand their current process challenges and develop strategies for improvement.

The ideal candidate will have strong analytical skills, experience working with ITIL4 Best Practices or ServiceNow Out of the Box processes, and excellent communication skills.

We are looking for someone who can:

• Analyze as-is processes within client organizations and identify areas for improvement
• Develop process improvement strategies and roadmaps
• Conduct requirement-gathering workshops

Duties and Responsibilities:

• Design and implement end-state processes and procedures
• Develop user guides and facilitate training programs
• Ensure chargeability and customer satisfaction ratings

Required Skills and Qualifications:

• Strong analytical skills
• Experience working with ITIL4 Best Practices or ServiceNow Out of the Box processes
• Excellent communication skills

Benefits:

• Certifications: Complete at least two CIS certifications per year
• Support pre-sales/sales engagements

Others:

• Collaborate with the Practice team to develop standard best practice documentation
• Contribute to project quality success metrics

The Role:

• Collaborate with cross-functional teams to analyze and optimize business processes.
• Develop and implement process improvements to drive efficiency and customer satisfaction.
• Work closely with stakeholders to identify and address process gaps and deviations.

Key Responsibilities:

• Conduct regular process reviews and assessments to ensure compliance with standards.
• Identify areas for improvement and develop strategic plans to implement changes.
• Collaborate with team members to design and implement new processes and procedures.

Requirements:

• 5+ years of experience in functional business process management and operational excellence.
• Strong analytical and problem-solving skills, with ability to communicate complex ideas effectively.
• Proficiency in Microsoft Office and SAP C4C, S/4Hana.

What We Offer:

• A dynamic and challenging role with opportunities for growth and development.
• A collaborative and supportive team environment.
• The chance to make a meaningful impact on the organization's success.

Our Team:

We are a global organization with a presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we represent some of the world's most iconic automotive brands.

Join us and be part of a talented team that is passionate about delivering world-class omni-channel experiences.

We are seeking a seasoned Business Process Engineer to join our team. This is an excellent opportunity for individuals with experience in process improvement and optimization.

The successful candidate will be responsible for designing, implementing, and maintaining business processes that drive efficiency and productivity. They will work closely with cross-functional teams to analyze and improve existing processes, identify areas for cost savings, and implement process improvements.

To succeed in this role, you will need:

• Strong knowledge of business process management (BPM) principles and methodologies
• Experience with process mapping and workflow design
• Proven track record of leading large-scale process improvement projects
• Excellent communication and stakeholder management skills

In addition to your technical skills, you will also need to demonstrate:

• A strong analytical mindset with the ability to analyze complex problems and develop effective solutions
• Excellent interpersonal skills with the ability to work effectively with diverse stakeholders
• Ability to adapt to changing priorities and deadlines

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Business Process Engineer looking for a new challenge, please apply today.

As a key member of our organization, you will play a vital role in designing and optimizing business processes that drive efficiency, effectiveness, and customer satisfaction.

• Develop and implement process improvements across various functions to ensure seamless alignment with organizational goals.
• Collaborate with cross-functional teams to gather requirements and articulate business needs, ensuring effective communication throughout the project lifecycle.
• Conduct thorough analysis of current processes and identify opportunities for improvement, providing actionable recommendations to stakeholders.
• Design and document robust business process designs based on thorough analysis and research, incorporating industry best practices.
• Provide training and support to stakeholders on new processes, ensuring successful execution and adoption.
• Partner with technical specialists to configure and customize solutions that meet business needs, ensuring seamless integration with existing infrastructure.
• Validate solution builds and prepare for testing phases by creating test scripts and collaborating with stakeholders to ensure effective quality assurance.
• Develop and maintain relationships with clients, fostering trust and confidence through exceptional service delivery and timely communication.

Key Performance Indicators (KPIs)

• Consistently deliver high-quality results, meeting or exceeding client expectations.
• Ensure 100% chargeability through regular performance evaluations and strategic planning.
• Maintain excellent client relationships, achieving a bid-to-win ratio of 80% and attaining customer satisfaction ratings of 4.5 out of 5 CSAT scores.
• Stay up-to-date with industry trends and best practices, applying knowledge to improve business outcomes and enhance stakeholder value.

• Fluent in English.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• ITIL 4 Foundation Certified.
• ServiceNow CSA Required.
• At least three ServiceNow Certified Implementation Specialist certifications in GRC, FSM, CSM, ITSM, ITAM, ITOM, etc.

• Any certifications in business process consulting are highly advantageous.
• ITIL Master Certification.
• ITIL 4 Strategic Leader (ITIL SL).
• ITIL 4 Strategist Direct, Plan, and Improve.
• ITIL 4 Leader Digital and IT Strategy.

• Prior experience with ITSM tools such as ServiceNow, BMC Remedy, and HP Service Manager.
• Previous track record of working with ITSM frameworks such as ITIL, COBIT, and ISO 2000.
• Demonstrable experience working with leading Service Management tools and industries (Telecom, Resources, BFSI, etc.).

• Excellent analytical and problem-solving skills.
• Strong background in business process consulting and process improvement.
• In-depth knowledge of business process consulting within Application/Business Management/IT Service Management space.
• Advanced knowledge of Microsoft Office Suite – Excel, PowerPoint, etc.