89 Business Process Management jobs in the United Arab Emirates

Job Definition

• Support the Customer Group leadership team in achieving client and employee satisfaction, optimizing results on efficiency metrics, and maximizing performance through sustainable and repeatable process improvement strategies.
• Drive process improvement projects: Lead, monitor, participate in, and document process improvement initiatives to enhance performance and profitability. Partner with the Leadership Team to identify efficiency and cost-saving projects to achieve strategic objectives. Ensure high-impact projects targeting financial gains are regularly implemented.

Job Scope

• Drive solutions: Develop innovative solutions to improve Customer Group performance using cost-benefit analyses for short- and long-term decision-making.
• Coordinate initiatives: Create, implement, and govern new processes for specific functions, providing visibility to milestones and performance across all functions.
• Implementation of standards: Ensure end-to-end implementation of solutions according to high-performance benchmarks and standards.

What You'll Do

• Impact and efficiency: Lead coordination with other Customer Group team members to measure the impact and efficiency of new products and business processes.
• Reporting: Facilitate the development and maintenance of detailed models and dashboards for regional and global reporting.
• Opportunities: Oversee identification of operational weaknesses and help improve or innovate processes to maximize support team efficiency.
• Project efficiency: Coordinate with multiple teams on regional and site-level projects to monitor support and ensure timely completion, focusing on quality and service improvements, data analytics, migrations, people initiatives, reporting, standardization, and tracking plans, quality, and timelines.
• Planning: Estimate work efforts, identify project milestones, allocate resources, and ensure adherence to deadlines.
• Progress checks: Monitor progress, understand dependencies, communicate status to management and stakeholders, and coordinate schedules for meetings locally or across sites.
• Partner with business leaders: Proactively remove obstacles, enable progress, manage issue escalations, and support teams in balancing priorities.
• Deploy analytics expertise: Use analytical skills to solve problems and shift focus from detection and containment to prevention.
• Manage Lean Six Sigma strategy: Facilitate continuous production of products and initiatives in line with industry standards, regulations, and customer requirements.
• Execute optimal usage of BPS: Drive metrics related to the Balanced Scorecard to evaluate performance and reduce variability and defects in critical processes.
• Leadership in continuous improvement: Support ongoing efforts to meet and exceed customer requirements in a fast-paced environment.

Qualifications :

• Strong Excel skills are essential.
• Proven project management experience: Managing multiple end-to-end projects in a fast-paced environment within tight timescales (minimum 2 years).
• Organized: Excellent organizational and administrative skills, able to manage workload effectively.
• Communication: Ability to communicate clearly across different audiences and levels.
• Continuous Improvement: Innovative, creative, and constantly seeking process optimization.
• Analytical orientation: Demonstrate impact and efficacy of initiatives.
• Problem Solving: Ability to perform root cause analysis and drive results.
• Teamwork: Capable of working effectively in a matrixed, relationship-based organization.
• Proactive approach: Take ownership, provide solutions, and drive results independently.
• Bachelor's degree from a top university.

Additional Information :

• Competitive salary
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• Focus on wellbeing, including talks and self-development tools
• Global Employee Assistance Program

Remote Work : No

Employment Type : Full-time

Process Engineer Role Summary

• Design and implement process improvements to enhance efficiency, quality, and safety.

Key Responsibilities:

1. Develop detailed designs and proposals for process upgrades and new projects.
2. Liaise with sales and engineering teams to translate client requirements into technical solutions.
3. Perform process, equipment, and piping sizing using industry-standard tools and techniques.
4. Develop enquiry stage P&IDs and ensure they meet project requirements.
5. Collaborate with senior engineers to produce designs for P&IDs, equipment lists, datasheets, and process descriptions.
6. Request quotations from suppliers, review bids, and clarify as needed.
7. Perform supplier bid analysis and recommend vendors.
8. Review design documents with senior engineers.
9. Participate in commissioning, testing, and initial production support.
10. Maintain project documentation to ensure compliance with standards.

Requirements:

• Strong understanding of process engineering principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Proficiency in industry-standard software and tools.
• Ability to adapt to changing project requirements and deadlines.

Benefits:

• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• Opportunities for career advancement and growth.

Travel Requirements:

This role involves extensive travel, primarily in the Middle East, with occasional worldwide travel.

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

• KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
• Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
• Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
  

• At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
• Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
• Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
• Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
• Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
• Fluency in English with excellent verbal and written communication skills
• A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.
  

GI is looking for a Business Operations Coordinator to support and streamline operations across multiple divisions, including manufacturing, supply chain, procurement, logistics, and software development. The candidate will play a critical role in ensuring efficient workflows, optimizing processes, and enhancing collaboration across departments.

• Coordinate and align operational activities across multiple divisions to improve efficiency.
• Support procurement and supply chain teams by tracking vendor performance, logistics, and inventory management.
• Work closely with internal stakeholders to optimize processes and enhance cross-functional collaboration.
• Monitor key performance indicators (KPIs) and generate reports to support decision-making.
• Assist in identifying operational bottlenecks and recommend process improvements.
• Ensure timely communication and coordination between departments and external stakeholders.
• Support leadership in implementing company policies, compliance measures, and operational best practices.
• Maintain accurate operational data and documentation for future reference.
• Assist teams in adopting new tools, technologies, and process improvements.

• Strong analytical and problem-solving skills to optimize business operations.
• High-level verbal and written communication skills for effective coordination.
• Ability to manage multiple tasks and projects simultaneously.
• Experience in process optimization, workflow improvements, or business operations.
• Proficiency in data analysis, reporting, and process documentation.
• Familiarity with ERP systems, supply chain software, or project management tools.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 2+ years of experience in business operations, supply chain, procurement, or logistics.
• Experience in coordinating across multiple departments in a fast-paced environment.

• Dubai, United Arab Emirates

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is to finance infrastructure projects in Asia and beyond with sustainability at its core.

We collaborate with partners to meet clients' needs by unlocking new capital and investing in green, technology-enabled infrastructure that promotes regional connectivity.

The Senior Business Management Officer provides operational coordination and planning support to the Office of the Vice President and Corporate Secretary (VPSEC), contributing to the efficient implementation of its institutional responsibilities.

The role supports the execution of the VPSEC Office's work program, facilitates communication and workflow across functions under VPSEC's oversight, and ensures timely preparation of briefings, documentation, and internal deliverables.

The Senior Business Management Officer also contributes to the monitoring of business plans and budgets, and supports initiatives that enhance cross-functional coordination, institutional planning, and governance-related processes.

• Assess operational needs and support the day-to-day coordination of activities within the Office of the VPSEC.
• Collaborate with internal stakeholders and communicate information and updates on behalf of the VPSEC Office.
• Organize workflow documentation, meeting inputs, and follow-up actions to ensure efficient coordination across VPSEC functions.
• Engage with relevant departments and organize coordination processes for working groups chaired by VPSEC.
• Advise internal teams on timelines and deliverables, and facilitate cross-departmental information flow and coordination.
• Construct tracking tools and highlight key milestones to support the implementation of the business plan and budget for the VPSEC Office.
• Set internal timelines, complete meeting documentation, and support business continuity tracking across the Office's functions.
• Specify content requirements and complete briefing notes, presentation materials, and data summaries in support of VPSEC's engagements.

As a detail-oriented and organized professional, you will be responsible for managing office supplies, maintaining a clean and organized workspace, and coordinating daily schedules, meetings, and appointments for team members.

The ideal candidate will have previous experience in an administrative or office support role within a professional setting, proficiency in Microsoft Office Suite, excellent communication and interpersonal skills, strong organizational abilities, and a proactive attitude.

• Key Responsibilities:
• Manage office supplies and maintain a clean and organized workspace.
• Coordinate daily schedules, meetings, and appointments for team members.
• Assist with filing, data entry, and maintaining accurate records.
• Support the preparation of reports, presentations, and correspondence.
• Handle incoming calls and emails, directing them to the appropriate contacts.
• Liaise with vendors and service providers to ensure smooth office operations.
• Process expense claims and assist with basic invoicing tasks.
• Support HR administrative tasks, including maintaining employee records, assisting with on boarding processes, and coordinating interviews.
• Help organize staff meetings, training sessions, and employee engagement activities.

We offer a supportive and professional work environment, comprehensive medical insurance coverage, and an annual performance-based bonus scheme.

• Opportunity to work with a dynamic team.
• Professional development and growth opportunities.
• Competitive compensation and benefits package.

Job Summary

We are seeking a highly capable and driven individual to fill the role of Business Operations Manager. This position offers direct exposure to senior leadership and the opportunity to work across a multi-site, multi-country operation.

About the Role

The successful candidate will play a critical role in supporting operational delivery, business growth, and executive-level decision-making. Key responsibilities include:

• Supporting senior directors in the coordination and follow-up of key operational and strategic initiatives across the business.
• Tracking and chasing actions with project and functional managers to ensure timely delivery of priorities.
• Understanding, interrogating, and interpreting financial data and management reports to support cost reviews, forecasts, and planning cycles.
• Creating, analysing, and reporting meaningful business dashboards.
• Preparing high-quality, executive-level presentations and reports for internal and external audiences.
• Assisting in bid preparation, client engagement activities, and internal reviews of commercial proposals.
• Working independently to progress issues and initiatives, often engaging with individuals more senior than yourself.
• Undertaking regular travel to project sites in Saudi Arabia, Qatar, and Iraq to support project operations and gather on-the-ground insights.

Requirements

To be successful in this role, you will need:

• A Bachelor's degree in Engineering, Business, MIS, or a related discipline (Engineering preferred).
• Minimum of 5 years of relevant experience in a business-facing function such as finance, procurement, operations, or bidding.
• Strong commercial acumen and the ability to interpret and challenge financial information.
• Excellent interpersonal and influencing skills, with confidence to engage and challenge senior stakeholders.
• Strong written and verbal communication skills, including report and presentation development.
• Highly organized and proactive, with a 'can do' attitude, strong attention to detail, and a completer / finisher.
• Comfortable working independently and managing multiple priorities simultaneously.
• Willingness and ability to travel regularly within the Middle East.

What We Offer

This role offers high exposure to senior leadership and strategy, fast-tracked experience in operational leadership, hands-on involvement in high-impact business decisions, and a collaborative, fast-paced, and technically dynamic work environment.

About Us

We deliver science, technology, and engineering solutions to governments and companies around the world, creating sustainable value by helping clients meet their most pressing challenges today and into the future.