146 Business Processes jobs in the United Arab Emirates

Compensation, Benefits Specialist - Oracle HCM Expertise

The ideal candidate will play a pivotal role in streamlining the company's HR processes by implementing new modules of Oracle HCM Fusion while supporting existing functionalities.

This position will ensure that the system is aligned with and supports the Human Resource objectives of the organization.

• Provide technical expertise on Oracle HCM Functional Skills and Product Knowledge to enhance HR process efficiency.
• Ensure effective communication with key stakeholders regarding development roadmaps.
• Conduct thorough regression testing for upgrades and modifications to minimize errors.
• Leverage new modules and features to optimize HR processes.
• Respond proactively to potential delays to mitigate risk and ensure timely completion.
• Reduce error resolution times through efficient troubleshooting.
• Train and lead support analysts for maintenance of implemented modules.

• Maintain and support existing Oracle HCM Applications.
• Provide necessary support to end-users.
• Manage the impact of upgrades, including regression testing and implementing new features.
• Modify reports and application UI as per business requirements.
• Interact effectively with business users to gather feedback for improvements.
• Implement new Oracle HCM modules to enhance organizational capabilities.
• Manage the full life cycle of design and testing phases.
• Develop solution designs and lead business users through implementation and support phases.
• Assist the business in maximizing strategic value from company products.
• Train business users on Oracle Applications as required.
• Provide support and smooth transition to new modules.
• Train and lead support analysts for maintenance of implemented modules.
• Engage in continuous professional development to stay up-to-date with Oracle HCM Products.
• Maintain data integrity through approvals on inputs and exception reports.
• Establish and maintain a robust organization structure within the system.
• Effectively communicate change management strategies to key stakeholders and users.

We empower some of the world's largest organizations to transform how they orchestrate their most critical business processes. As an Enterprise Sales Executive, you will play a key role in expanding our presence across the Middle East, focusing on large enterprise accounts (5,000+ employees) across BFSI and Public Sector in the UAE.

This is not a cookie-cutter sales role; you will be joining a values-driven company where your ideas, initiative, and strategic thinking will directly shape our success in one of our most exciting growth markets. If you are someone who thrives on building deep customer relationships, selling with integrity, and creating long-term impact, we would love to meet you.

• Owning and growing a defined territory in the MEA region, focusing on large enterprise accounts (5,000+ employees) across BFSI and Public Sector.
• Building trusted relationships with C-level decision-makers in both business and IT, driving meaningful conversations and long-term value.
• Developing and executing strategic Account Plans that align with customer goals and our growth targets.
• Generating new pipeline through outbound campaigns, ecosystem partners, and creative prospecting. This role is as much about hunting as it is about closing.
• Leading consultative, value-based sales cycles using proven methodologies such as MEDDICC and Challenger Sales.
• Collaborating closely with our Solutions Engineering, Customer Success, and Product teams to ensure the best possible customer outcomes.

What We Have to Offer:

We offer competitive, fair, and transparent compensation. Salary ranges are location-based, reflecting local competition. The Annual Total Target Cash spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location.

• United States: $244,600 to $03,600
• Germany: €158,000 to €261,400
• United Kingdom: £153,600 to £252,600
• Singapore: S$303,8 0 to S 455,700

Everyone is welcome at our company — it's a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At our company, we honor diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law.

As a Cyber Automation Specialist, you will play a crucial role in designing and implementing RPA solutions to optimize business processes. You will collaborate with cross-functional teams to gather requirements, analyze processes, and recommend automation opportunities.

• Design, develop, and implement RPA solutions using tools like UiPath, Automation Anywhere, or Blue Prism to streamline business processes
• Build and customize applications using Microsoft PowerApps to meet various business requirements
• Collaborate with cross-functional teams to gather requirements, analyze processes, and recommend automation opportunities

You should possess strong expertise in Microsoft PowerApps development and integration with other Microsoft platforms (Power Automate, SharePoint, Dynamics 365, etc.). A solid understanding of cybersecurity principles, including data protection, secure coding practices, and risk mitigation is also required.

• Experience in process mining and workflow automation
• Experience in RPA coding and custom automation solution development
• Experience in creating dashboards and visualization
• Experience in data engineering and data science activities
• Experience in automating cyber security processes
• Hands-on experience with cloud platforms such as Azure, AWS, or Google Cloud, particularly in managing data storage, cloud-based services, and infrastructure

This role requires excellent communication and collaboration skills, with the ability to work in a team environment. Experience working with AI, LLM and ML projects will be an advantage.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology

Dynamics 365 Business Solutions Consultant

We seek a seasoned Dynamics 365 Business Solutions Consultant to drive business process optimization for clients using Microsoft Dynamics 365 across multiple functional modules.

Key Responsibilities:

1. Configure and deploy customized Dynamics 365 solutions based on client needs, ensuring seamless integration with existing systems.
2. Gather requirements through thorough sessions and translate them into system configurations that meet client objectives.
3. Manage projects by estimating scope, resources, and timelines to ensure successful delivery, while conducting fit-gap analysis and designing comprehensive solutions.
4. Provide support through user training, troubleshooting, and post-implementation guidance to guarantee adoption.
5. Conduct system testing to ensure the quality and integrity of the solution.
6. Maintain documentation throughout the project lifecycle, providing clear and detailed records.

Required Experience & Qualifications:

1. A minimum of 5 years of experience working with Microsoft Dynamics 365 across multiple functional modules.
2. At least 3 end-to-end ERP implementations using Dynamics 365, demonstrating hands-on expertise.
3. Proficiency in using the Microsoft Sure Step methodology for project implementation.
4. Excellent communication and collaboration skills with the ability to engage effectively with clients and teams.
5. A strong understanding of business processes in Dynamics 365 modules.
6. Relevant certifications, such as Microsoft Certified: Dynamics 365 Functional Consultant, are highly desirable.
7. A relevant educational background in ACCA, CA, MBA, or a Bachelor's degree (or equivalent) is preferred.

Microsoft Dynamics 365 Functional Consultant Role

We are seeking a seasoned Dynamics 365 Functional Consultant to drive business process optimization for our clients using Microsoft Dynamics 365 across multiple functional modules.

The ideal candidate will have at least 5 years of experience working with Microsoft Dynamics 365 and possess in-depth knowledge of business processes in Dynamics 365 modules. They should be proficient in using the Microsoft Sure Step methodology for project implementation, exhibit excellent communication and collaboration skills, and demonstrate strong analytical and problem-solving abilities.

Key Responsibilities:

1. Configure, customize, and deploy Dynamics 365 solutions based on client needs, ensuring seamless integration and optimal performance.
2. Conduct thorough requirements gathering sessions, translating them into system configurations that meet client expectations.
3. Manage project timelines, conduct fit-gap analysis, and design comprehensive solutions to address client needs.
4. Provide post-implementation support, user training, and troubleshooting to ensure successful adoption and minimize disruptions.
5. Perform system testing to ensure the quality and integrity of the solution, identifying and resolving any issues promptly.
6. Create and maintain clear, detailed documentation throughout the project lifecycle, facilitating effective communication and knowledge transfer.
7. Estimate project scope, resources, and timelines to ensure successful delivery, aligning with client objectives and expectations.

Required Skills and Qualifications:

1. Minimum of 5 years of experience working with Microsoft Dynamics 365 across multiple functional modules, demonstrating hands-on expertise and a deep understanding of business processes.
2. 3+ end-to-end ERP implementations using Dynamics 365, showcasing hands-on expertise and a proven track record of success.
3. Proficient in using the Microsoft Sure Step methodology for project implementation, ensuring efficient and effective project management.
4. Excellent communication and collaboration skills, with the ability to engage effectively with clients, teams, and stakeholders.
5. Strong understanding of business processes in Dynamics 365 modules, enabling the development of tailored solutions that meet client needs.
6. Relevant certifications, such as Microsoft Certified: Dynamics 365 Functional Consultant, are highly desirable, demonstrating a commitment to professional development and excellence.
7. A relevant educational background in ACCA, CA, MBA, or a Bachelor's degree (or equivalent) is preferred, providing a solid foundation for career growth and success.

Business Process Consultant

Dubai

2-month initial contract - with extensions

Arabic speakers required

AED 27,500 per month + visa + healthcare for the candidate only.

Are you passionate about driving process excellence and enabling digital transformation?

I'm recruiting for a
Business Process Consultant
to join my client to focus on optimizing service delivery for a key government entity:

Key Responsibilities

Process Analysis & Optimization

• Map and assess current (As-Is) processes across real estate and public services.
• Identify gaps, inefficiencies, and opportunities for improvement.
• Design future-state (To-Be) processes that enhance scalability, efficiency, and user experience.

Automation & Digital Enablement

• Recommend automation solutions using RPA, BPM, or low-code platforms.
• Collaborate with IT teams and vendors to validate feasibility and support solution implementation.

Process Architecture & Governance

• Develop process architecture, SOPs, and compliance workflows.
• Align initiatives with smart city goals, DESC regulations, and Smart Dubai's digital strategy.

Data-Driven Decision Making

• Use KPIs, analytics, and customer feedback to prioritize improvements.
• Conduct root cause analysis using service/ticketing data to address systemic issues.

Stakeholder Engagement

• Lead workshops with cross-functional teams including IT, legal, and business units.
• Present insights and roadmaps to senior leadership and key stakeholders.

Key Qualifications

• Bachelor's or Master's in Business, Industrial Engineering, Information Systems, or related field
• 5–10 years of experience in process improvement, transformation, or automation
• Experience in real estate or government services preferred
• Proficient in BPMN tools (e.g., Bizagi, ARIS, Visio)
• Knowledge of Lean Six Sigma or continuous improvement methodologies
• Excellent analytical, communication, and stakeholder engagement skills
• Arabic speakers required.

Please apply to be contacted with further information.

Company Description

MAPPEC empowers organizations across diverse industries to achieve operational excellence and elevate strategic capabilities. We offer tailored solutions designed to optimize processes, enhance decision-making, and drive sustainable growth. Our expertise in Business Process Intelligence (BPI) streamlines operations through process analysis, re-engineering, and change management. Utilizing Robotic Process Automation (RPA) and Business Process Automation (BPA), we automate repetitive tasks, allowing your workforce to focus on higher-value activities. By leveraging advanced analytics, AI, and Machine Learning, we enable smarter data-driven decisions, enhance customer experience, and drive positive business outcomes.

Role Description

This is a full-time remote role for a Business Process Management Specialist. The specialist will be responsible for analyzing, re-engineering, and optimizing business processes. Day-to-day tasks include managing process improvement initiatives, utilizing business process automation tools, and collaborating with cross-functional teams to drive efficiency and effectiveness. This role involves continuous monitoring of process performance, providing analytical insights, and ensuring processes align with organizational goals.

Qualifications

• Proficiency in Business Process Management, Business Process Improvement, and Business Process design skills
• Strong Analytical Skills and Communication abilities
• Experience with Robotic Process Automation (RPA) and Business Process Automation (BPA) tools
• Ability to work independently and manage time effectively in a remote environment
• Bachelor's degree in Business Administration, Management, or related field
• Relevant certifications in process management or automation tools are a plus
• Experience in data science, AI, ML, and advanced analytics is a plus

Business Process Solutions Associate

• Provide expert support in business process management.

This is a key position within our Business Process Solutions team. The successful candidate will be responsible for providing high-quality support to clients across various sectors.

The ideal candidate will have a strong understanding of business processes and procedures, with excellent analytical and problem-solving skills.

• Analyze financial information to identify trends and areas for improvement.
• Develop and implement process improvements to increase efficiency and productivity.
• Collaborate with cross-functional teams to ensure seamless execution of projects.
• Prepare and maintain accurate records and reports to ensure compliance with regulatory requirements.

• Degree in Finance, Accounting or related field.
• Proven experience in business process management or a related field.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

• A competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

We are looking for highly professional, motivated, and dedicated candidates for an internship opportunity in Customer Process Management at our Regional Logistics Center.

Customer Process Management Internship

Your Purpose:

We are looking for a highly professional, motivated and dedicated candidate to join our Regional Logistics Center. The Customer Process Management Intern will be involved in accomplishing and controlling all the daily Customer Process activities including the entire invoices and shipping documents as well as all necessary measures for data processing in the available systems with the objective of accurate documentation of incoming and outgoing flow of goods in RLC. Enter and follow up customer's orders and shipments for General Distributors (GD) in the Middle East. Arrange for invoices and proper shipping documents. Settlement of claims and update information in system. Co coordinating external service providers regarding shortest possible order-processing and transportation times. Further development of the existing reporting of Backorder status to General Distributors. Setting up special processes for smooth flow of in-house procedures. If this sounds like the perfect challenge for you, you should apply today

Your Responsibilities:

• Fulfilment of Customer Orders
• Customer's order processing and following up for special handling parts
• Processing One Time Deal (OTD) orders with agreed prices and follow up
• Escalate back orders

Complaint management and Claim settlement

Processing Claims

• Coordinating with other departments (claims related)
• Process credit/debit note based on the claims merit

Invoicing procedures and Export Documentation

• Prepare necessary invoices to be dispatched with the goods
• Prepare supporting export documentation

Backorder Management

• Permanent Monitoring customer backorder level
• Update GD about back-order situation and delivery time
• Top escalate parts required urgently
• Inform GD about the critical and bottle neck parts

System maintenance

• Price update and correction in the system
• Part creation
• Inform customer about system cancelled line item
• Re-ordering back orders to GLC based on the order type

Qualifications - External

Your Profile:

• Minimum Bachelor's degree in Business Administration or similar.
• You have superior knowledge in all MSOffice applications especially MS Excel, PowerPoint and Word.
• Willingness to learn all about the interaction and processes of RLC with GLC and the interaction and processes with the General Distributors
• You are a team-oriented person, who will bring value addition to the team and be a motivated, reliable and dedicated colleague.
• You are fluent in English both spoken & written, preferable technical English terms. Arabic/German are a plus