What Jobs are available for Business Relationship Management in the United Arab Emirates?

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate, and institutional clients.

With local operations based in the United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

New Client Acquisition

Assist in acquiring new clients, conduct wallet exercises to cross-sell the entire product suite, and facilitate an excellent onboarding experience to achieve assigned targets and secure profitable business transactions.

Relationship Management

Collaborate with the primary RM to build and maintain client dossiers, capturing current and future client needs, advising clients on new solutions, developments, and emerging opportunities.

Source reports from support units, create credit applications, report on risk profiles, and highlight/update approving authorities with any changes to enable necessary action to be taken.

Policies, Processes, Systems, and Procedures

Adhere to all relevant organizational and departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

Self-Management

Manage self in line with the Bank’s people management policies, procedures, processes, and practices to ensure adherence and to maximize own contribution to business performance.

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience:

• At least 4 years of experience in Corporate and Investment Banking Group (CIBG) Corporate/Commercial Support Role and successful completion of CIBG Relationship Management Programme.
• Bachelor’s Degree in Business, Accounting, or Finance.
• Problem-solving skills, credit skills, market knowledge, written and spoken English.

• Competitive Salary: The indicative pay range for this role is AED XXX – AED XXX per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring, and disciplined work environment that aligns with your career ambitions.

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate, and institutional clients.

With local operations based in the United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.

From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.

We are actively seeking an ambitious professional to join our Corporate banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.

New Client Acquisition

Assist in acquiring new clients, conduct wallet exercises to cross-sell the entire product suite, and facilitate an excellent onboarding experience to achieve assigned targets and secure profitable business transactions.

Relationship Management

Collaborate with the primary RM to build and maintain client dossiers, capturing current and future client needs, advising clients on new solutions, developments, and emerging opportunities.

Source reports from support units, create credit applications, report on risk profiles, and highlight/update approving authorities with any changes to enable necessary action to be taken.

Policies, Processes, Systems, and Procedures

Adhere to all relevant organizational and departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.

Self-Management

Manage self in line with the Bank’s people management policies, procedures, processes, and practices to ensure adherence and to maximize own contribution to business performance.

Customer Service

Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.

The ideal candidate should have the following experience:

• At least 4 years of experience in Corporate and Investment Banking Group (CIBG) Corporate/Commercial Support Role and successful completion of CIBG Relationship Management Programme.
• Bachelor’s Degree in Business, Accounting, or Finance.
• Problem-solving skills, credit skills, market knowledge, written and spoken English.

• Competitive Salary: The indicative pay range for this role is AED XXX – AED XXX per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring, and disciplined work environment that aligns with your career ambitions.

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Assistant Relationship Manager (ARM) - Onboarding

• Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

• Administer Salesforce data entry and handle various contract preparations.

• Assist in property management tasks including new tenancy creation, renewals, and payment recording.

• Collaborate with the finance team to ensure accurate data entry and address payment concerns.

• Support the tech team in testing operational tools and enhancing system workflows.

• Liaise with the product team to provide operational insights and support data team requirements.

• Data-driven decision-making.

• Effective communication.

• Problem-solving.

• Financial acumen.

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Minimum of 1-2 years of experience in a customer service role.

• Experience in a support role within the property management or real estate industry.

• Proficiency in Salesforce and other CRM systems.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Detail-oriented with a strong focus on accuracy and quality.

• Proficient in Microsoft Office Suite and customer service software.

• Ability to work flexible hours, including weekends.

About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper .

Job Title: Assistant Relationship Manager - RNPL

Key Responsibilities:

1. Respond to customer inquiries on the support channel.
2. Assist, educate and onboard customers seamlessly onto the RNPL platform.
3. Follow the given process of onboarding tenants onto CRM and liaise with the admin team to ensure necessary documentation is in place.
4. Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.
5. Support tenant’s move-in and move-out processes to ensure smooth transitions.
6. Assist in the negotiation and execution of lease agreements with tenants and landlords.

Desired Skills:

1. Effective communication and relationship management skills.
2. Ability to analyze data and prepare reports.
3. Proficiency in using digital tools and platforms for property management.
4. Strong customer service orientation with a focus on tenant and landlord satisfaction.

Qualifications:

1. Bachelor’s degree in business administration, Real Estate, or a related field.
2. Experience in customer service or administrative roles within the real estate or property management industry.
3. Strong organizational and multitasking skills.
4. Proficiency in using property management software and CRM systems.
5. Excellent communication and interpersonal skills.
6. Attention to detail and strong problem-solving skills.
7. Ability to work collaboratively with cross-functional teams.
8. Proficiency in Arabic and English.

Posted On 19 Jun, 2025

Type: Business Banking

Job Category: Business Banking

Job Purpose:

The Relationship Manager, specializing in small and medium enterprises (SMEs), is responsible for managing and expanding a diverse portfolio of SME clients. The role focuses on developing strong relationships, understanding clients' business needs, and providing tailored financial solutions to support their growth. A comprehensive understanding of the SME market in the UAE, along with expertise in financial products and relationship management skills, is essential.

Key Accountabilities:

1. Achieve financial KPIs for the year, focusing on monthly and quarterly targets through FX, Trade, Asset growth, and deposit/CASA increases.
2. Client Relationship Management:
3. Build and maintain strong relationships with SME clients.
4. Understand clients' business operations, financial needs, and challenges.
5. Portfolio Growth and Management:
6. Acquire new SME clients and manage existing portfolios to meet growth targets.
7. Regularly assess portfolios to ensure KPI alignment and drive growth.

Key Skills:

• Knowledge of financial products/services relevant to SMEs and strong relationship-building skills.
• Analytical mindset for data-driven decision-making.
• Strategic thinking and innovative financial solutions for SMEs.
• Professional banking or finance certifications are advantageous.
• Stay updated on industry trends and market dynamics affecting SMEs.

Qualifications:

• Bachelor's degree in Business, Finance, Economics, or related field.
• At least 3 years of experience in SME or commercial banking as an SME Relationship Manager, with a proven success record in portfolio growth.
• MBA or relevant postgraduate qualification is a plus.

Language Skills:

• Good communication skills in English; Arabic is an advantage.

Email address *

Sharjah Islamic Bank (SIB), established in 1975, provides banking services to individuals and companies. Originally founded as the National Bank of Sharjah, it transitioned to Islamic banking in 2002, offering a range of Shariah-compliant retail, corporate, and investment services across the UAE.

Company: Highway Rent a Car
Location: Dubai, UAE
Position: Customer Relationship Specialist
Employment Type: Full-time

About Us:

Highway Rent a Car has been Dubai’s leading car rental company for almost 25 years. We pride ourselves on offering high-quality vehicles and exceptional customer service. We are looking for a dedicated and experienced ( Customer Relationship Specialist ) to join our team and help us continue to grow and innovate in the industry

Key Responsibilities:

• Serve as the primary point of contact for clients, ensuring exceptional service at all stages of the rental process.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Handle client inquiries, resolve issues, and ensure a smooth and satisfactory experience for every customer.
• Coordinate with other departments to ensure timely and accurate delivery of services.
• Track and manage client feedback, working with the team to implement improvements.
• Assist in the development and execution of client retention strategies.

Qualifications:

• Previous experience in customer service or client relations, preferably in the car rental industry.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks efficiently and effectively.
• Proficiency in English; knowledge of additional languages is a plus.
• Strong problem-solving abilities and a customer-first attitude.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A supportive and dynamic work environment.

Your Name *

Email *

Phone *

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The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.

KEY RESPONSIBILITIES:

Member Engagement and Support:

Complaint Resolution:

  Membership Management:

Collaboration:

Facility Tours and Promotions:

Member Retention:

Creation Business Consultants | Full time

Dubai, United Arab Emirates | Posted on 10/02/2025

Creation Business Consultants was founded to help entrepreneurs, small to medium enterprises and multinational corporations enter, expand and restructure in the United Arab Emirates, Saudi Arabia, Kuwait, Bahrain, Oman and Qatar.

We work closely with private equity and law firms, auditors and financial advisors who seek our expert counsel on corporate structuring matters. Our valuable relationships with Government departments ensures the most up to date market intelligence and knowledge guides the professional advice we deliver to clients.

Creation ensures clients receive a seamless, cost effective and proficient entry to the GCC market. We provide clients with the foundations and best practices empowering them to build and control a successful business.

We continuously strive to exceed client’s expectations whilst making certain they are protected from undue risk at all times. Creation Business Consultants is the preferred and truly trusted business partners for the GCC.

We’re looking for a highly skilled Client Relationship Executive to manage company incorporation and amendments in the UAE and Saudi Arabia, oversee labor and immigration applications, and handle client proposal research, banking preparations, and legal compliance. This full-time, on-site role requires exceptional organizational skills, attention to detail, and a proactive mindset.

Key Responsibilities

• Ensure accurate and timely submission of company and government liaison applications.
  
• Follow up on applications and resolve any issues efficiently.
  
• Clearly communicate licensing and visa issuance processes.
  
• Maintain accurate CRM records, filing systems, and CBC databases.
  
• Liaise with government departments for inquiries and clarifications.
  
• Ensure the highest level of client support and service.
  
• Collaborate effectively with internal teams, stakeholders, and clients.
  
• Utilize multilingual skills to facilitate communication with clients.
  
• Implement feedback from clients and managers to improve processes.
  

• Minimum 5 years in a corporate services firm in UAE/Saudi Arabia.
  
• Bachelor’s degree in Business Administration or a related field.
  
• Strong organizational, multitasking, and time management skills.
  
• Proficiency in Microsoft Office and CRM tools (e.g., Zoho).
  
• Expertise in business relationship management, client relations, and account management.
  
• Excellent communication and interpersonal skills with a team-oriented approach.
  
• Knowledge of UAE and GCC market trends.
  

At Creation Business Consultants , we’re committed to fostering a supportive, innovative, and growth-focused workplace. Here’s what you can look forward to:

• Impactful Work : Be part of a forward-thinking organization that drives meaningful change across the UAE and GCC markets.
  
• Collaborative Environment : Work in a fast-paced setting where your contributions are recognized and valued.
  
• Professional Growth : Support key leadership and build a strong professional network alongside industry leaders.
  

What We Offer

• Attractive Rewards : Performance-based bonuses, participation in the profit share scheme, and eligibility for the CBC equity plan.
  
• Learning & Development : Access to the CBC Academy for continuous skill development and career growth.
  
• Attractive salary package, commission structure, and exclusive discounts.
  
• Extra annual leave for 2+ years of commitment.
  
• Comprehensive health package and additional benefits.
  
• Networking Opportunities : VIP access to industry-leading events and networking platforms.
  
• Team Culture : Regular team-building activities and social events to foster collaboration.
  

Apply Now : Send your CV to or share this post with someone perfect for this role.

Location: Dubai
Employment Type: Full-Time

Enness is a market-leading brokerage specialising in high-value, complex, and cross-border finance solutions for high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients. With a strong reputation and an extensive lender network, we deliver bespoke financing solutions across residential and commercial mortgages, private client lending, and corporate finance.

We are seeking a highly professional and proactive Client Relationship Manager (CRM) to join our team. This role is crucial in maintaining and strengthening relationships with our HNW and UHNW clients, introducers, and lenders, ensuring a seamless client experience from enquiry to deal completion.

The CRM will act as a key point of contact for clients, managing communications, coordinating transactions, and ensuring exceptional service levels. The ideal candidate will have experience in financial services, private banking, or luxury client management, with a strong ability to build trust and long-term relationships.

• Manage and nurture relationships with HNW/UHNW clients, ensuring an outstanding client experience.
• Act as the primary contact for client queries, providing regular updates on ongoing transactions.
• Work closely with brokers and lenders to ensure smooth execution of mortgage and debt deals.
• Proactively follow up with clients and introducers to generate repeat business and referrals.
• Ensure compliance with all regulatory requirements and internal processes.
• Monitor and report on client satisfaction, identifying areas for service improvement.
• Support business development efforts by engaging with potential new clients and introducers.

• Competitive salary and performance-based bonuses.
• A dynamic and fast-paced environment within a leading finance brokerage.
• Exposure to high-value transactions and international finance markets.
• Opportunities for career growth within a prestigious and growing business.

• Proven experience in a client relationship role within financial services, wealth management, private banking, or a related field.
• Exceptional communication and interpersonal skills, with the ability to engage with HNW/UHNW clients.
• Strong organisational skills, capable of managing multiple transactions and stakeholders.
• Understanding of mortgage and debt finance (preferred but not essential).
• Attention to detail, ensuring accuracy in client interactions and documentation.

If you are passionate about client relationships and thrive in a high-performance, client-focused environment, we would love to hear from you.

Contact us for a confidential discussion.