704 Business Systems jobs in the United Arab Emirates

The System Analyst will play a key role in analyzing business requirements, supporting Agile development processes, and ensuring seamless communication between stakeholders and development teams.

• Fluency in Arabic & English (Speaking)
• Minimum 4+ years of experience as a Business Systems Analyst
• Hands-on experience with software development and documentation
• Strong understanding of business information systems
• Scrum Master certification or experience with Agile methodologies
• Excellent communication, problem-solving, and analytical skills
• Experience working in an Agile development process

• Familiarity with programming languages like .NET and Java
• Any programming skills

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Certifications in Scrum Master, Agile, or system analysis would be an advantage

• Mid-Senior level

• Full-time

• Information Technology

• IT Services and IT Consulting

This is an active job posting.

We are seeking an experienced Business Analyst and CRM Functional Consultant to join our team. The ideal candidate will have a strong understanding of Power Platform and Microsoft Dynamics 365, with the ability to design business processes and document requirements.

The successful candidate will work closely with clients, business stakeholders, project delivery teams, and other business units to understand, define and document complex requirements and business processes. They will facilitate discussions with business and technical stakeholders to extract critical business requirements and present a technical vision and solutions in the form of Power Platform Apps, and Dynamics 365 solutions with configurations, customisations and integrations to meet customer needs and project objectives.

• Conduct requirements workshops, demonstrations, and training sessions for end-users.
• Work closely with the Solutions team to develop a solution proposal that includes scope, assumptions, implementation plan, and technology solution options to meet project goals as well as longer-term needs.
• Provide functional and technical input and guidance to the project team throughout the implementation to ensure accurate delivery of project plans.

The ideal candidate will have exceptional organisation skills, with initiative to work without detailed guidance. They will be able to quickly turn around tasks in a fast-paced work environment and have excellent Technical and IT skills with the ability to learn new Technologies.

To be considered for this role, you will need:

• Deep knowledge of Power Platform and Microsoft Dynamics 365 (CRM) Customer Engagement.
• Demonstrated experience building Power Platform and Dynamics 365 solutions.
• Strong understanding of when to use native features and when it is appropriate to use custom development.
• Ability to effectively communicate with the client, leading meetings, and capturing and distributing action items.

This role offers the opportunity to work on exciting projects, collaborate with a talented team, and contribute to the growth and success of our organisation. You will also have access to ongoing training and professional development opportunities to help you achieve your career goals.

Please note that having a VISA in Abu Dhabi is required for this role. We are an equal opportunities employer and welcome applications from all qualified candidates.

We are seeking a seasoned Business Analyst to join our team. This role involves collaborating with various stakeholders to identify and optimize business processes, digital capabilities, needs, and technology gaps. The successful candidate will have expertise in gathering and defining requirements, managing process flows, and developing business use-case scenarios.

The ideal candidate will possess strong business and technology acumen, as well as excellent analytical and problem-solving skills. Experience in the banking environment, particularly in IT demand management, stakeholder management, and system implementation, is highly desirable.

The role requires the ability to engage stakeholders proactively to define expectations/needs and build an informed framework for service delivery. Strong communication skills and the ability to adapt to changing situations are also essential.

This is a great opportunity to grow your career in a diverse and innovative environment while contributing to the success of our organization.

• Liaise between IT and business departments, working as an IT subject matter expert for general business operations.
• Collaborate with teams across the Bank to gain a deeper understanding of diverse business domains and identify opportunities for further refinement of IT applications and work processes.
• Optimize approaches and build consistency in demand analysis, requirements prioritization, solution evaluation, system delivery, and value realization assessment of IT solutions.
• Lead the IT demand collection exercise during the annual Bank-wide Business Planning & Budgeting cycle.
• Contribute to strategic plans by providing insights on technology trends, opportunities, and risks.
• Propose solutions for business units, support solution design, and full project cycle delivery.
• Support Digital Project Managers in business analysis activities to develop systems and solutions for various IT applications.

• University degree in information technology, computer science, software engineering, business administration, or a related discipline.
• 8-10 years of relevant working experience in business analysis, including IT demand management, stakeholder management, and system implementation.
• Experience in the banking environment, particularly in IT demand management, stakeholder management, and system implementation.
• Demonstrated expertise in gathering and defining requirements, managing process flows, and developing business use-case scenarios.
• Understanding of process modelling and agile and waterfall IT system rollout methodologies.
• Strong business and technology acumen.
• Good analytical and problem-solving skills.

Our organization offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. We believe in creating a culture that values diversity, transparency, and inclusion.

We are a leading multilateral development bank committed to promoting economic growth, social progress, and environmental sustainability in Asia and beyond. Our mission is to support our member countries in their efforts to achieve these goals through partnerships, knowledge sharing, and collaborative problem-solving.

ABOUT US:

Cigna healthcare is a global health service company with roots in the US serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice predictability affordability and through integrated capabilities and connected personalized solutions that advance whole person health.

Cignas mission is to help our customers improve their health wellbeing and sense of security by providing access to care. With our whole health approach were focused on addressing health concerns improving resilience reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cuttingedge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change.

Overview:

We are seeking highly skilled and experienced Senior Business Analyst with expertise in the healthcare industry to join our Technology Team. This role focuses on launching innovative healthcare applications. As a critical liaison between stakeholders you will analyze business needs define requirements and ensure successful project to deliver impactful solutions that improve operational efficiency and drive business growth. This role involves working with key stakeholders across various business and technology functions. The ideal candidate will have a natural analytical mindset and will play a pivotal role in bridging the gap between business needs and technology solutions with the ability to explain complex concepts to nontechnical users ensuring that projects align with strategic goals and deliver value to the organization.

Key Responsibilities:

Requirements Gathering & Analysis:

• Collaborate with business stakeholders to gather analyze and document business requirements.

• Document As Is and To Be business process flows in collaboration with business stakeholders.

• Build extensive knowledge of business operations to analyze current work procedures and practices.

• Document functional and nonfunctional requirements across multiple simultaneous initiatives into clear easytounderstand Epics Features and User Stories in Jira boards.

Stakeholder Engagement:

• Collaborate with stakeholders to understand business goals processes and pain points.

• Act as a bridge between business teams IT developers and thirdparty vendors

• Facilitate workshops interviews and brainstorming sessions to align on project deliverables

• Facilitate key meetings and workshops ensuring detailed minutes decisions and actions are documented for traceability and auditability.

• Ability to structure and present well thought out proposals for alternative approaches to influence change

Solution Design & Implementation:

• Develop detailed use cases process flows and system designs to support application development

• Translate business needs into detailed functional and technical specifications for the technology team

• Participate in systems analysis design sessions to ensure technology solutions meet business needs

• Support functional demonstrations to all levels of stakeholders including senior executives to collect immediate feedback approvals and signoff

Project Support:

• Work closely with the project management team/scrum masters to define timelines milestones and deliverables in accordance with the agile operating model

• Monitor and report on project progress risks and issues to ensure ontime delivery

• Provide support to development and QA teams throughout the full lifecycle of any project/programme

• Ability to apply Critical Thinking to requirements or instructions to challenge the norms and find the most optimal approach to achieve business and company goals

Testing & Validation:

• Participate in User Acceptance Testing (UAT) to validate system functionality

• Provide support during system rollouts and ensure a smooth transition for end users

PostLaunch Optimization:

• Gather user feedback postlaunch and propose enhancements for continuous improvement

• Collaborate with support teams to address issues and maintain system performance

Key Skills:

• Bachelors degree in Business Administration Information Technology or a related field.

• Minimum of 5 years of experience as a Business Analyst

• Experience working on application launches or digital transformation projects in the Middle East is a plus

• Strong understanding of healthcare insurance processes and regulations is a plus

• Proficiency in business analysis tools and Microsoft Office Packages (e.g. JIRA Confluence Visio)

• Knowledge of software development lifecycle (SDLC) and SAFe agile framework

• Excellent communication interpersonal and negotiation skills

• Strong analytical and problemsolving skills with the ability to interpret complex data sets.

• Ability to work in a fastpaced crossfunctional environment

• Understanding and experience of working practices across multiple geographies including regional nuances such as tax rules regulatory interfaces multicurrency and multilanguage

• Strong team player with a focus on achieving results collaboratively

What we are looking for

We are seeking individuals who thrive in collaborative environments are passionate about driving meaningful change and are excited to grow in a company that prioritizes its people.

Join us and be part of a company where your growth ideas and contributions are valued. Lets create something extraordinary together. Its time to look to your future and apply to work for Cigna Healthcare today

About Cigna Healthcare

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Required Experience:

IC

The position requires a professional with the ability to uncover, analyze, model and specify business needs. This involves creating effective solutions for business operations.

This role demands specialized knowledge and skills. Identifying and defining business requirements is different from applying technology to address these needs.

• Gather business requirements from users and stakeholders
• Develop business models that describe these requirements and write specifications for proposed systems
• Understand how business analysis techniques can be integrated using architecture frameworks to ensure comprehensive and accurate descriptions of business requirements

• Enable participants to achieve the following objectives:
• Understand the role of the business analyst
• Understand the Systems Development Life Cycle (SDLC)
• Define system scope
• Identify system stakeholders
• Create a business case
• Apply The Architecture Framework
• Model business across all dimensions: data, activities, locations, people, time and motivation
• Apply information gathering techniques
• Define functional and non-functional business requirements
• Write a business requirements specification

State-of-the-art methods and techniques are transferred through presentations followed by workshop sessions where gained knowledge is applied to real-world examples and case studies. Rapid learning is achieved through group work, individual work, participant discussion, facilitator interaction and constructive feedback.

• Improved integration between business and IT departments
• Correct fit between organisational requirements and developed or procured information systems
• Reduced information technology development risk, costs and time overruns
• Improved quality of information technology projects

• Work effectively in systems development projects
• Confidently elicit business requirements from business users and other stakeholders
• Identify essential business requirements
• Effectively communicate business requirements to stakeholders

• DAY 1 :Introduction to System Analysis
  • The role of the business analyst
  • The Systems Development Life Cycle (SDLC)
  • The system analysis process
  • Identifying system users and stakeholders
  • Defining system scope
  • Creating a business case
• DAY 2 :Modelling Business
  • An introduction to modelling concepts
  • The Architecture Framework
  • Modelling data requirements
  • Business process modelling for system analysis
• DAY 3 :Modelling Business (Continued)
  • Writing and modelling use cases
  • Modelling location dimension
  • Modelling organisations, people and roles
  • Analysing business and time events
  • Discovering and documenting business rules
• DAY 4 :Gathering Information
  • Communication for system analysts
  • Interviewing methods
  • Using questionnaires
  • Document analysis and observation
  • Facilitating workshops using Joint Application Design (JAD) techniques
  • Eliciting and capturing requirements in workshops
• DAY 5 :Preparing Business Requirements Specification
  • Functional and non-functional requirements
  • Writing effective requirements
  • Validating requirements
  • The content of a business requirements specification

We are seeking an experienced Dynamics 365 Finance and Operations specialist to join our team. The ideal candidate will have a strong background in implementing and customizing D365 solutions, with expertise in finance, supply chain management, and retail modules.

• Develop functional requirements from clients and document them for project implementation.
• Configure and implement SCM/Finance/Retail modules in Dynamics 365 to meet business needs.
• Conduct Fit-Gap analysis and recommend suitable solutions.
• Lead end-to-end ERP implementations, ensuring seamless project execution.
• Perform quality assurance and testing to validate system functionality.
• Deliver post-go-live support and training to users.
• Provide project scoping, estimation, and documentation.
• Collaborate with cross-functional teams and stakeholders at all levels.

Requirements: Bachelor of Business Administration (Management) degree, any nationality. The ideal candidate should have excellent communication skills and be able to travel to client sites as needed for project delivery.

The Business Intelligence / Data Analyst plays a pivotal role in planning, coordinating and executing activities related to building and managing organizational reports and analytics.

This includes developing and maintaining dashboards, reports, data cubes and the data warehouse.

• Proven experience in data analysis and mining using SQL and DAX is required.
• Proficient in Power BI for data visualization and dashboard development is essential.
• Hands-on experience with SSIS and managing data integration workflows is necessary.