609 Business Systems Analyst jobs in the United Arab Emirates

We seek a detail-oriented Business Systems Analyst to fulfill this position.

The ideal candidate will work closely with stakeholders to gather and analyze business requirements, translating them into functional and technical specifications. Additionally, they will support the development team in delivering high-quality solutions.

• Gather and analyze business requirements from stakeholders, identifying key needs and opportunities for improvement
• Define and document functional and non-functional system requirements, create user stories, acceptance criteria, and use cases
• Translate business needs into technical requirements, collaborating with development teams to ensure feasibility and clarity
• Map and optimize business processes (AS-IS TO-BE) using BPMN and UML to visualize workflows
• Manage and structure the backlog, refine and prioritize tasks based on business impact, dependencies, and technical feasibility
• Participate in feature estimation and technical discussions, providing input on complexity and potential challenges
• Maintain and update business/system documentation, including specifications, API descriptions, data models, and technical guides
• Conduct knowledge-sharing sessions for the team, ensuring a clear understanding of business logic and system requirements
• Collect and analyze data to identify key metrics and assess the impact of changes on business processes, working with SQL BI tools and reporting

This role requires:

• Proven experience in business analysis and system analysis (2 years)
• Strong analytical and problem-solving skills
• Proficiency in business process modeling using BPMN and UML
• Experience working with Agile methodologies (Scrum Kanban)
• Ability to create clear and structured documentation for both business and technical teams
• Knowledge of SQL BI tools and data analysis techniques

We are seeking a seasoned business professional to take on the role of Business Systems Analyst. As a key member of our team, you will be responsible for driving business outcomes by analyzing and interpreting complex data sets.

• Conduct thorough analysis of business requirements to inform strategic decision-making
• Collaborate with cross-functional teams to gather and document business requirements
• Identify opportunities for process improvements to maximize efficiency and effectiveness
• Develop comprehensive project documentation, including business requirements, user stories, and test cases

• Bachelor's degree in business administration or a related field
• 5+ years proven experience as a Business Analyst in a software development industry
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills

This is a key role in our IT team, responsible for evaluating and coordinating the necessary checks and approvals to ensure alignment with business and technical requirements.

• We are looking for a proactive and detail-oriented individual to perform techno-functional analysis, determine feasibility, and assess business value and technical impact.
• The ideal candidate will have strong analytical, organizational, and communication skills, as well as experience working with documentation such as BRDs and functional specs.
• Responsibilities include analyzing incoming IT demands, performing detailed analyses, verifying required documentation, and collaborating with business units and IT teams to support smooth evaluation and execution of IT initiatives.
• The successful candidate will be able to work independently and manage multiple demands in a structured manner.
• Bachelors degree in Information Technology, Computer Science, or a related field, and 3 to 4 years of experience in a techno-functional or IT business analysis role are required.
• A strong understanding of IT demand management and business analysis processes is essential.

• Bachelors degree in Information Technology, Computer Science, or a related field.

• 3 to 4 years of experience in a techno-functional or IT business analysis role.

• Strong understanding of IT demand management and business analysis processes.

• Experience working with documentation such as BRDs and functional specs.

• Excellent analytical, organizational, and communication skills.

• Ability to work independently and manage multiple demands in a structured manner.

To thrive in this role, you'll be gathering client requirements and liaising with the development team to ensure these are delivered satisfactorily.

You will be able to demonstrate our systems to potential clients and manage test cycles to maintain quality.

The key responsibilities and accountabilities of this position include:

• Business Analysis
  • Requirements definition and production of specifications.
  • Design study – workshop facilitation.
  • Managing client expectations.
• Quality Assurance
  • System testing.
  • Production of test scripts.
  • Management and delivery of Go/NoGo documentation.
• Client Management
  • Monitoring of client relationships and interfacing with key business personnel.
  • Checking daily the 3rd party trade feeds. All non-transmitted trades to be investigated.
  • Assisting with the creation and maintenance of Market Operations processes, and helping improve operational efficiency.
• Client Onboarding
  • Liaison with any 3rd parties who are connecting to our systems
• Training
  • Training of client and internal staff.
• Other Duties
  • Pre-sales demonstrations.
  • Assistance in creating sales proposals.
  • Flexibility of working hours to coincide with market hours and project deadlines.

• Ability to deal with staff at all levels.
• Ability to work well under pressure.
• Excellent interpersonal skills.

Business Intelligence Specialist

As a business intelligence specialist, you will collaborate with clients and technical teams to analyze business problems and propose solutions. You will plan and design simple to moderately complex business processes and system modifications, gathering and analyzing business requirements and documenting your findings.

You will create test case scenarios and support business application testing, drafting user stories and business requirements documentation, and supporting QA, UAT, and release phases of projects. Additionally, you will contribute to time estimations and procedural documentation, aid in understanding technical aspects of mobile/web apps, and mentor other analysts and oversee their work as needed.

Requirements

A degree in business, IT, or a related field is required, along with experience in the insurance industry (health insurance or insurtech preferred). Certification in health insurance is a plus, and strong knowledge of Agile methodologies and tools is essential. Solid business analysis skills, including facilitation, process mapping, UAT, and requirements gathering, are also required, along with excellent time management and communication skills.

Familiarity with system functionality, data integration, and process documentation is necessary, as well as technical writing experience. Fluency in both English and Spanish is required, and prior experience working for a tech vendor serving insurance clients is highly preferred.

Location

This role is remote, requiring availability during Eastern Time business hours.

We are seeking an experienced Sage 300 professional to join our team as a seasoned consultant. As a trusted advisor, you will leverage your in-depth knowledge of Sage 300 ERP solutions to provide expert guidance and support to clients.

• Client Needs Assessment: Assess client business processes and requirements to recommend optimal Sage 300 solutions.
• Implementation and Configuration: Implement and configure Sage 300 ERP software according to client specifications, ensuring seamless integration and maximum efficiency.
• Training and Support: Deliver comprehensive training and ongoing support to clients on Sage 300 functionalities and best practices, empowering them to get the most out of their system.
• Troubleshooting: Troubleshoot and resolve complex issues related to Sage 300 software, providing timely and effective solutions.
• Business Process Development: Collaborate with clients to develop and document business processes and workflows, streamlining operations and enhancing productivity.
• Industry Expertise: Stay abreast of the latest Sage 300 features, updates, and industry trends, applying this knowledge to drive innovation and improvement.
• Data Migration: Assist in data migration and integration with other systems, ensuring smooth transitions and minimal disruption.
• Presentation and Communication: Prepare and deliver engaging presentations and demonstrations of Sage 300 solutions, effectively communicating value and benefits to clients.
• Ongoing Support: Provide ongoing support and maintenance for Sage 300 implementations, ensuring long-term success and satisfaction.

• Degree Requirement: Bachelor's degree in Accounting, Finance, Information Technology, or a related field.
• Experience: Proven experience as a Sage 300 Consultant or similar role, with a strong track record of delivering exceptional results.
• Accounting Knowledge: Deep understanding of accounting principles and financial processes, with the ability to apply this knowledge in a real-world context.
• Sage 300 Expertise: Proficiency in Sage 300 ERP software, including modules such as GL, AP, AR, and Inventory, with expertise in configuration and customization.
• Problem-Solving: Excellent problem-solving skills and attention to detail, with the ability to analyze complex issues and develop effective solutions.
• Communication: Strong communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders.
• Teamwork: Ability to work independently and as part of a team, with a flexible and adaptable approach to meeting changing needs and priorities.
• Certification: Relevant certifications in Sage 300 are highly desirable, demonstrating a commitment to excellence and ongoing professional development.

• Data Migration Tools: Experience with data migration and integration tools, such as SQL and database management.
• Project Management: Knowledge of project management methodologies and principles, with the ability to apply this expertise in a real-world context.

Job Title:
 
Business Analyst – Finance Information Systems

Location: MBHQ, Al Asayel Street, Downtown, Dubai, UAE

Job Type: 12 Months contract

Experience: 7 to 10 years

Required Skills & Experience

• Experience: Minimum 5+ years in Banking or Financial Services industry.
• Technical Skills:
• Strong hands-on experience in Oracle PL/SQL and MS SQL
• Advanced MS Excel skills
• Familiarity with Power BI reporting tools

Key Responsibilities

• Design and develop automated reports and dashboards for regulatory reporting in collaboration with key stakeholders.
• Coordinate and execute UAT for projects across Finance, Technology, Operations, Business Streams, and PMO.
• Ensure timely and accurate data provision for monthly, quarterly, and yearly financial and management reporting.
• Act as a techno-functional representative for Finance during project implementations, enhancements, and system changes.
• Develop reusable procedures, queries, and templates to support UAT and automation of reporting processes.
• Collaborate with various departments to improve data quality and system accuracy for reporting.
• Address finance community queries related to Finance Information Systems across UAE and overseas entities.
• Identify and escalate issues in BAU and project deliveries that may affect MIS and other reporting outputs.
• Support service ticket resolution related to key systems (Core Banking, T24, ERP, PRIME, FMC, OFSAA, CPR).
• Provide support for month-end executions, BAU tasks, and adhoc reporting needs.

Functional Knowledge:

• Good understanding of banking operations, products, and reporting structures
• Strong analytical and system skills
• Experience in executing and managing UAT processes

Soft Skills:

• Excellent problem-solving and communication skills
• Strong collaboration with cross-functional teams

Competency Levels 
(1 – Basic, 4 – Sr. Managerial)

• Financial MIS: Level 3
• Technical Competency: Level 3
• SQL, PL/SQL, Power BI, MSTR Query Building: Level 3
• Report Design and Development: Level 3

Job Purpose

The role is responsible for designing and developing automated reports and dashboards to support regulatory, financial, and management reporting. It involves active participation in UAT activities, cross-functional collaboration, and supporting various finance systems for UAE and overseas locations.

Location
: Client Premises, Dubai, UAE

Salary
: AED 14,000 to 18,000 per month

Benefits
: Work visa, air tickets, medical insurance, gratuity, paid time off

Experience Required
: Minimum 5 years of relevant work experience

Reference:
 FZ-AE-221

We are seeking a 
Senior Business Analyst
 with strong airline industry expertise, particularly in 
Passenger Service Systems (PSS)
, to support 
back office automation and enhancement project
 for a major UAE-based airline. The role combines business analysis and quality assurance responsibilities, ensuring requirements are clearly defined, solutions are validated, and enhancements are delivered to a high standard.

Key Responsibilities

• Lead requirements gathering, business process mapping, and functional documentation for PSS-related enhancements.
• Prepare detailed documentation including business requirements, functional specifications, user stories, and test reports.
• Collaborate with stakeholders, product teams, and vendors to ensure effective delivery of projects.
• Plan and execute QA activities including test case design, functional testing, UAT, and end-to-end testing.
• Manage defect identification, reporting, and resolution across project cycles.
• Validate data using SQL and perform business/data reconciliation where required.
• Work within Agile frameworks, using Jira and Confluence for backlog, sprint, and documentation management.
• Provide insights on process improvements and contribute to continuous enhancement of systems.

Required Skills & Qualifications

• 5–8 years of experience in business analysis and QA/testing roles.
• Proven track record with airline IT systems, with strong focus on Passenger Service Systems (PSS).
• Experience in reservations, inventory, fares, or revenue management domains.
• Strong documentation skills (BRD, FSD, user stories, test cases, test reports).
• Experience in functional and UAT test planning, execution, and defect management.
• Familiarity with Agile methodologies and tools (Jira, Confluence).
• SQL/data validation skills for requirement verification and solution testing.
• Excellent stakeholder management, communication, and problem-solving skills.

GMEX’s Technology stack is based on: Java, JSF web-based GUIs, Low Latency Bus Architecture, FIX Messaging, Data Feeds, open-source database (PostgreSQL) & Linux (Centos) operating systems.

Delivery is typically Agile and experience should be demonstrable of how to drive projects.

Experience in trading applications or financial services is a bonus.

To gather client requirements and liaise with the development team to ensure these are delivered satisfactorily.

To be able to demonstrate GMEX systems to potential clients.

To manage test cycles and ensure quality is maintained.

• Business Analysis
  • Requirements definition and production of specifications.
  • Design study – workshop facilitation.
  • Managing client expectation.
• Quality Assurance
  • System testing.
  • Production of test scripts.
  • Management and delivery of Go/NoGo documentation.
• Client Management
  • Monitoring of client relationship and interfacing with key business personnel.
  • Check daily the 3rd party trade feeds. All non-transmitted trades to be investigated.
  • Assist with the creation and maintenance of Market Operations processes, and help improve operational efficiency.
• Client Onboarding
  • Liaison with any 3rd parties who are connecting to the GMEX systems
• Training
  • Training of client and internal staff.
• Other Duties
  • Pre-sales demonstrations.
  • Assistance in creating sales proposals.
  • Flexibility of working hours to coincide with market hours and project deadlines.

• Ability to deal with staff at all levels.
• Ability to work well under pressure.
• Excellent interpersonal skills.