181 Care Coordinator jobs in the United Arab Emirates

Delivering exceptional care and improving the quality of life for patients in their own homes is at the forefront of our services. This role offers a unique opportunity to join an esteemed team of dedicated healthcare professionals who prioritize compassion and patient-centered care.

• Provide comprehensive nursing care to patients, encompassing a range of services from assessments to medication administration
• Collaborate with interdisciplinary teams to develop personalized care plans tailored to each patient's needs
• Educate patients and families on disease management and lifestyle modifications, empowering them to take control of their health

Able to work independently, make informed decisions, and utilize electronic medical records systems effectively. Strong interpersonal and communication skills are essential in this role.

• Valid DHA license
• Attested Bachelor's degree in Nursing or equivalent
• Minimum 2 years of experience as a Registered Nurse, preferably in home health care

Nursing professionals with a passion for Case Management are encouraged to apply for this role.

We are seeking a highly skilled and dedicated individual to coordinate the multidisciplinary team and healthcare providers in delivering quality patient care under the guidance of Senior Case Coordinators.

• Managerial Roles: Advocate, educate, facilitate, transition, and financially manage patient care to ensure timely and safe transitions through the healthcare system.

The ideal candidate will work collaboratively with physicians, nurses, and other healthcare professionals to develop and implement patient care plans that meet clinical needs and ensure optimal outcomes.

Bachelor's degree in Nursing or equivalent qualification. Relevant experience in Case Management is essential, preferably in a large healthcare facility.

Certifications such as Case Management Certification from an international accreditation body (e.g., ANCC, ACMA, CMSA, AACM) are highly desirable.

This role offers opportunities for professional growth and development, working in a dynamic and supportive environment.

The successful candidate will have the opportunity to make a real difference in the lives of patients and their families.

About Our Team:

We are seeking a highly motivated and organized professional to join our team as a Patient Care Coordinator.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.

1. Greet patients, escort them to their appointments, and ensure they have all necessary paperwork and information.
2. Handle phone inquiries from patients and others, screen calls, and refer callers as needed.
3. Register new patients, update existing files, and respond to patient inquiries about treatment options, benefits, and billing.
4. Provide accurate information on medical insurance coverage and assist with claims processing.
5. Maintain a clean and organized reception area, ensuring a positive experience for patients and staff alike.
6. Collaborate with healthcare professionals to provide exceptional patient care and support.
7. Stay up-to-date on hospital policies and procedures, ensuring compliance and adherence.
8. Participate in ongoing training and education to enhance knowledge and skills.

Requirements:

• Degree from an accredited university in any field.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Strong organizational and time management skills.
• Basic computer skills and proficiency in relevant software applications.

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

What We Offer:

A dynamic and supportive work environment, collaborative team, and recognition of individual achievements.

The Clinic Coordinator plays a vital role in delivering exceptional patient experiences at the Clinic. Acting as the first point of contact for patients, this role involves managing appointments, handling patient inquiries, assisting with administrative tasks, and supporting the Clinic Manager in ensuring smooth clinic operations.

Primary Nursing Role

We are seeking a skilled and compassionate nursing professional to provide patient-centric care in a pediatric setting. The successful candidate will be responsible for delivering high-quality patient care under the supervision of a Registered Nurse, while ensuring compliance with relevant clinical standards and legislation.

Main Responsibilities

• Deliver exceptional patient care, working collaboratively with the multidisciplinary team to achieve optimal patient outcomes.
• Identify and mitigate risks to ensure patient safety, adhering to established risk policies and procedures.
• Contribute to a positive patient experience by creating a supportive environment, as guided by nursing leadership.
• Promote a culture of learning and development, enhancing employee competence.

Essential Requirements

Nursing Diploma: Essential qualification for this role.

Current/Recent experience in pediatric Ward: Ideal background for this position.

UAE experience beneficial: Additional advantage for the right candidate.

Key Skills and Qualifications

Job Description:

• Welcomes patients or their families and determines the nature of their inquiry.
• Provides information to assist patients or refers them to appropriate contacts within the organization or elsewhere.
• Advocates for patients' and their families' rights, confidentiality, information, and education.
• Develops and maintains a feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisors on a daily basis.
• Expedites the flow of visitors/patients and ensures each person receives outstanding customer service by providing a friendly environment, timely and prompt assistance, and optimizing waiting time. Provides adequate information as needed.
• Provides information about medical insurance coverage to patients and diligently checks it before sending them to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Ensures proper billing of services rendered by patients through the Hospital Information System (HIS).
• Keeps accurate records of discussions or correspondence with customers.
• Performs duties related to handling patient/telephone/cash/back office work as specified in the duty roster.
• Performs other related duties incidental to the work described herein, as assigned by higher authorities.
• Provides communication support to assist colleagues, including clinicians and nurses, in communicating with patients who have language barriers, thereby ensuring smooth information flow in clinic settings or otherwise.

Responsibilities:

A graduate degree in any discipline is preferable.

A minimum of 1-year experience as a receptionist in a patient-focused environment, preferably with experience operating a multi-line switchboard system.

Interest in working in a hospital-related environment.

Exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with diverse individuals are essential.

Superior phone etiquette skills are required.

Efficient organizational skills and the ability to handle multiple responsibilities under pressure while maintaining composure are necessary.

The ability to work independently with minimal supervision is also required.

Reliability, punctuality, dependability, and responsiveness are essential qualities.

Excellent command of oral and written English is required, and Arabic language proficiency is advantageous but not essential.

We are seeking a skilled Patient Affairs Specialist to provide exceptional patient care and support in a fast-paced healthcare environment.

As a key member of our team, you will be responsible for welcoming patients, managing appointments, handling inquiries, and coordinating with medical teams to ensure seamless care.

Key responsibilities include:

• Providing warm and professional welcome to patients
• Managing patient check-ins and check-outs
• Coordinating patient appointments and scheduling
• Assisting with insurance verification and billing inquiries
• Serving as the primary contact for patient inquiries and concerns

To succeed in this role, you will require:

• Bachelor's degree in Healthcare Administration, Business, or related field (preferred)
• 2+ years experience in front-desk, patient affairs, or customer service roles (preferably healthcare or hospitality)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking skills
• Proficiency in EMR systems, CRM software, and scheduling tools

This is an exciting opportunity to join our team and contribute to delivering exceptional patient care. If you have a passion for providing outstanding customer service and working in a dynamic healthcare environment, we encourage you to apply.

The Case Coordinator role is a vital part of our team, responsible for coordinating the multidisciplinary team and other healthcare providers to deliver quality patient care under the guidance of the Senior Case Coordinator.

This position involves advocacy, education, facilitation, transition, and financial management to promote safe and timely transitions through the healthcare system.

The Case Coordinator will work under supervision and coordination from the Senior Case Coordinator to access services and progress the patient's episode of care in a timely manner.

Once competency is achieved, the Case Manager will develop patient care plans including:

• Correct Level of Care Placement: Utilization Management
• Care Facilitation along the Continuum of Care, monitoring against Clinical Pathway, and Transition Plans
• Proactive Discharge Planning
• Facilitation of Accurate Medical and Insurance Documentation
• Resource Utilization, ensuring funding meets clinical needs
• Linking Physicians with Finance

The Case Coordinator will participate in communication and feedback with the Senior Case Coordinator. They will apply Evidence-Based Medical Necessary screening criteria for admission and stay reviews, communicating with payers as needed.

The Case Coordinator will coordinate/delegate to the multidisciplinary team to ensure patient care progression, working collaboratively with physicians, nursing, and other team members to ensure timely and appropriate management.

The Case Coordinator will understand patient benefits under insurance contracts to maximize care within cost constraints and collaborate to obtain necessary documentation.

The Case Coordinator will monitor patient progress, consult with Senior Case Coordinators, and intervene as necessary to ensure quality, efficient, and patient-focused care.

The Case Coordinator will facilitate advocacy, transition management, psychosocial needs assessment, and communication with financial managers. Complete documentation, obtain releases, and perform case management and quality screening.

The Case Coordinator will participate in performance improvement activities, collect and report indicators, analyze data, and support quality assurance programs.

The Case Coordinator will assist in developing CQI processes and participate in projects related to clinical pathways, quality tools, and data analysis.

The Case Coordinator will support physicians regarding clinical documentation, medical necessity, case mix, and severity of illness. Educate and counsel patients and families, staying updated on professional practice developments.

To be considered for this role, candidates must possess the following qualifications:

• Bachelor degree in Nursing OR
• Associate degree in Nursing from Canada or USA (minimum 2 years) AND
• Successful completion of the National exam (NCLEX - RN for USA, Provincial Licensing Exam for Canada) OR
• Diploma in Nursing and Midwifery (minimum 3.5 years) OR
• Diploma in Nursing (minimum 3 years)

In addition, candidates should have:

• Charge Nurse experience (2 years) in Case Management OR
• Staff Nurse experience (4 years) in Case Management OR
• Current SEHA Senior Charge Nurse, Charge Nurse, or Staff Nurse with completed SEHA Case Management Training Program (for current SEHA employees only)

Prior experience in large healthcare facilities is desirable. Specialist certifications are required for external hiring, and desired for existing staff and internal hiring.

We are seeking a dedicated and organized Front Office Executive to join our team. This individual will be responsible for providing exceptional patient care and administrative support, ensuring seamless operations.

1. Document Management : Prepare and organize medical records, insurance claim forms, and other documents as required.
2. Patient Confidentiality : Maintain patient confidentiality and handle sensitive information with discretion.
3. Customer Service : Cater to the needs of patients, including registration, information provision, and assistance with queries.
4. Communication : Record messages, manage incoming calls, and respond to emails in a timely manner.
5. Team Collaboration : Collaborate with doctors, nurses, and other staff members to provide efficient patient care.

To excel in this role, you should possess excellent interpersonal skills, maturity, and good judgment. You should be able to communicate effectively with diverse individuals, handle multiple responsibilities under pressure, and maintain composure in challenging situations.