1 159 Catering Liaison jobs in the United Arab Emirates

Job Summary

The role of an Executive Catering Sales Manager is to drive strategic and proactive catering sales efforts at a Luxury Desert Resort. This position involves achieving revenue goals, guest satisfaction, and implementing the brand's service strategy across all aspects of the sales process.

Key Responsibilities

• Build long-term customer relationships that enable achievement of hotel sales objectives.
• Drive optimization of catering revenue opportunities through upselling and forecasting revenues for all events.
• Contribute market feedback to facilitate key decisions on catering strategy.

Scope and Business Context

• A Full Time / Part Time position based at the Al Maha, a Luxury Collection Desert Resort and Spa.
• Number of Direct Reports - 0
• Titles of Direct Reports – 0

Candidate Profile

Experience:

Skills and Knowledge:

Education or Certification:

Lead Generation & Prospecting

• Proactively seek new business opportunities through research, networking, and outreach to potential clients in key markets, including corporate groups, travel agencies, event planners, and high-net-worth individuals.
• Build and maintain a healthy sales pipeline by identifying and qualifying leads, initiating contact, and securing appointments to discuss event opportunities and group bookings.
• Attend industry events and networking functions, building connections with key stakeholders, potential clients, and industry influencers to promote resort offerings.

Client Relationship Management

• Establish and nurture long-term relationships with potential clients, becoming a trusted advisor for their catering needs.
• Respond to inquiries quickly and professionally, ensuring prompt and personalized service to build rapport and trust with potential clients, while coordinating with the Events Booking Centre to ensure seamless communication and follow-up on all event-related inquiries.
• Conduct regular follow-up communications (via email, phone calls, meetings) to maintain relationships and keep resort top of mind for future event opportunities.

Sales Presentations & Negotiations

• Conduct personalized sales presentations to potential clients, clearly communicating the unique catering offerings of the resort to differentiate it from competitors.
• Utilize strong negotiation skills to close deals, ensuring mutually beneficial terms while maximizing revenue and aligning with resort objectives.

Market & Competitive Analysis

• Monitor market trends, competitor offerings, and industry developments to understand pricing dynamics, customer preferences, and emerging opportunities.
• Adjust sales strategies based on market shifts and competitive activity to stay ahead of the competition and ensure resort offerings remain compelling.

Sales Target Achievement

• Meet and exceed sales targets for catering events and day packages at the resort by driving proactive efforts in prospecting, follow-ups, and deal closures.
• Utilize CRM tools and sales systems to track performance against goals, manage customer information, and forecast future bookings to ensure consistent revenue growth.

Upselling & Cross-selling

• Actively upsell additional services to maximize revenue opportunities, such as premium accommodations, exclusive spa packages, desert experiences, etc.
• Cross-sell resort services to existing clients, including expanding bookings into multiple events or securing repeat business through tailored offers and loyalty incentives.

Client Feedback & Continuous Improvement

• Collect feedback from clients after events to identify areas for improvement and ensure that any issues or concerns are addressed promptly.
• Utilize client insights to refine sales strategies, offerings, and service delivery, ensuring continuous improvement in customer satisfaction and service excellence.

Sales Reporting & Analysis

• Maintain detailed records of sales activities and client interactions in SFA.
• Analyze sales data regularly, including lead conversion rates, revenue generation, and sales cycle duration, to identify opportunities for process improvement and more efficient sales tactics.

Team Collaboration

• Work closely with the catering and operations teams to ensure seamless coordination between sales and event execution, guaranteeing a high level of service and guest satisfaction.
• Support the broader sales team in sharing best practices, participating in team meetings, and coordinating with each Head of Department to ensure alignment and effective account management.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status.

The Luxury Collection Hotels & Resorts offers authentic experiences that evoke lasting, treasured memories. Our over 100 years of experience serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures.

We are seeking a talented and ambitious individual to join our sales team as a Conference Catering Sales Executive. As a key member of the team, you will be responsible for selling catering services to clients and managing customer relationships.

• This is a fantastic opportunity to work with a leading organization in the hospitality industry and to develop your skills and knowledge in sales, marketing, and customer service.
• You will be working closely with cross-functional teams, including sales, marketing, and operations, to deliver exceptional results and exceed customer expectations.

We are a reputable company with a strong presence in the Middle East region. Our mission is to provide excellent service to our customers and to create memorable experiences through our events and conferences.

• Sell catering services to clients and manage customer relationships to ensure high levels of satisfaction and loyalty.
• Work closely with cross-functional teams to deliver exceptional results and exceed customer expectations.
• Develop and maintain relationships with key decision-makers and stakeholders to identify business opportunities and drive revenue growth.
• Monitor and analyze sales data to identify trends and areas for improvement, and make recommendations to senior management.
• Collaborate with other departments to ensure seamless execution of sales strategies and customer service initiatives.

• Bachelor's degree in Business Administration or related field.
• At least 1 year of experience in sales or a related field.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and problem-solving skills.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Job Overview

We are seeking a skilled Sales Manager to join our team in Dubai. The ideal candidate will have experience in sales and marketing, with a proven track record of achieving sales targets.

Responsibilities

• Lead generation and client relationship management
• Sales presentations and negotiations
• Market analysis and research
• Achieving sales targets and collaborating with marketing teams
• Upselling and gathering client feedback
• Sales reporting and team collaboration

Requirements

• At least 1 year experience in sales and marketing or related professional area
• Previous experience as a Sales Executive in a 4/5-star hotel is preferred
• Experience in catering sales is essential; familiarity with sales systems is a plus

Skills and Qualifications

• Strong negotiation and creative selling skills
• Proficiency in Microsoft Office and OPERA Sales & Catering systems
• Excellent communication, research, prospecting, and relationship management abilities

Education or Certification

A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field, with 4 years of relevant experience, or a 4-year bachelor's degree in a similar field.

Job Overview

The Catering Sales Manager is responsible for contracting and closing local catering and social business, ensuring timely delivery of quality service. This role achieves revenue goals by up-selling each business opportunity to maximize revenue.

• Managing Sales Activities: Manages sales efforts for the hotel, including local corporate and social catering.
• Closing High-Value Opportunities: Closes high-value opportunities based on market conditions and hotel needs.
• Develops Creative Catered Events: Develops and sells creative catered events, maximizing revenue through up-selling packages and food and beverage options.
• Manages Catering Sales Revenue and Operations Budgets: Manages catering sales revenue and operation budgets, providing forecasting reports and developing menus that drive sales.

• Education: High school diploma or GED; 2 years experience in sales and marketing, guest services, or related field.
• Alternatively, a 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with no work experience required.

Interacts effectively with sales kitchen vendors, competitors, local community, and other hotel departments to ensure guest satisfaction.

Executes exemplary customer service to drive customer satisfaction and loyalty.

Assists customers, exceeding their expectations while building relationships and loyalty to the company.

Monitors successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and company.

Job Title: Conference Catering Sales Director

Job Summary:

This is a dynamic opportunity to join our team as a Conference and Catering Sales Director . The ideal candidate will be responsible for leading the sales efforts for conference and catering events, driving revenue growth, and providing exceptional customer service.

Key Responsibilities:

• Lead the development of strategic plans to drive sales growth and increase market share.
• Build and maintain relationships with key clients and stakeholders to identify new business opportunities.
• Work closely with cross-functional teams to ensure seamless execution of events and exceed client expectations.
• Monitor and analyze sales performance to identify areas for improvement and implement data-driven solutions.
• Develop and execute targeted marketing campaigns to increase brand awareness and drive leads.

Requirements:

To succeed in this role, you will need:

• A bachelor's degree in Hospitality Management or related field.
• At least 4 years of experience in event sales or related field.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
• Strong analytical and problem-solving skills.

What We Offer:

We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees. As a member of our team, you can expect:

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• Collaborative and supportive team environment.
• Opportunities for professional growth and advancement.

Why Join Us?

Our company is dedicated to providing exceptional experiences for our guests and communities. As a member of our team, you will have the opportunity to make a meaningful impact and contribute to our mission of delivering memorable moments that last a lifetime.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.

A high-performing Client Relationship Manager is required to drive business growth through exceptional sales and customer service skills.

This role plays a vital part in building and maintaining strong relationships with existing clients, acquiring new clients, and ensuring the successful execution of catering events.

1. Business Development: Identify potential clients and market segments to target for catering services. Conduct market research to understand customer preferences and trends. Create and implement strategies to attract new clients and expand the client base.
2. Client Acquisition: Act as the primary point of contact for client inquiries and concerns. Regularly follow up with clients to ensure satisfaction and obtain feedback.
3. Sales and Revenue Generation: Meet or exceed sales targets and revenue goals set by the company. Prepare and present proposals, quotes, and contracts to potential clients. Negotiate pricing and terms of service to secure contracts.
4. Event Planning and Coordination: Collaborate with clients to plan catering events, including menu selection, décor, and logistics. Coordinate with internal teams, including chefs and event staff, to ensure the successful execution of events. Manage event timelines and ensure all client requests are met.
5. Market Analysis: Stay updated on industry trends, market developments, and competitor activities. Adjust sales strategies and offerings based on market changes and customer demands.
6. Administrative Duties: Maintain accurate records of client interactions, contracts, and sales activities. Prepare sales reports and forecasts for management. Handle billing and payment processing for catering services.
7. Customer Service: Provide exceptional customer service and address client inquiries and concerns promptly. Handle any issues or complaints with professionalism and a customer-focused approach.

Qualifications:

1. Bachelor's degree in business, sales, marketing, or a related field (preferred). Proven experience in catering sales or a similar sales role of not less than 4 years.
2. Strong sales and negotiation skills. Ability to acquire clients from the Emirates of Dubai and Sharjah.
3. (Plus factor) Proficient in the Arabic language.
4. Excellent communication and interpersonal skills.
5. Knowledge of food and beverage industry trends and catering services.

We are seeking a highly organized and motivated Catering Sales Coordinator to join our team. This role is pivotal in driving catering sales, managing client relationships, and ensuring seamless execution of catered events. The ideal candidate will be passionate about hospitality, possess strong sales acumen, and thrive in a fast-paced environment.

Key Responsibilities:

JOB SUMMARY

The Assistant Catering Sales Manager is responsible for the property's strategic and proactive catering sales efforts at Al Maha, a Luxury Collection Desert Resort. The position is responsible for achieving catering revenue goals, guest and associate satisfaction and implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. The position focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' catering sales objectives. The position has ultimate accountability for driving optimization of catering revenue opportunities by upselling and accurately forecasting revenues (catering) for all events whilst contributing market feedback to facilitate key decisions on Catering Strategy.

SCOPE / BUSINESS CONTEXT

• A Full Time / Part Time position based at the Al Maha, a Luxury Collection Desert Resort and Spa.
• Number of Direct Reports - 0
• Titles of Direct Reports – 0

CANDIDATE PROFILE

Experience :

Skills and Knowledge :

Education or Certification

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position :

1. Lead Generation & Prospecting

2. Client Relationship Management

3. Sales Presentations & Negotiations

4. Market & Competitive Analysis

5. Sales Target Achievement

6. Marketing Collaboration

7. Upselling & Cross-selling

8. Client Feedback & Continuous Improvement

9. Sales Reporting & Analysis

10. Team Collaboration

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.