8 Classroom Support jobs in the United Arab Emirates

Join to apply for the Student Support Officer role at De Montfort University Dubai

Join to apply for the Student Support Officer role at De Montfort University Dubai

Get AI-powered advice on this job and more exclusive features.

De Montfort University Dubai is seeking a compassionate, detail-oriented, and proactive Student Support Officer to join the Student & Academic Services team. This critical role supports the Head of the Student Support Office in managing student complaints, discipline, and appeal cases in line with university regulations—ensuring fairness, professionalism, and student wellbeing.

The postholder will also be a key point of contact for students seeking support, handling queries with care, providing guidance on university policies, and maintaining accurate records. The role includes involvement in key events such as induction, enrolment, and graduation, and contributes to a high-quality student experience across the institution.

Key Responsibilities:

• Support the management of student complaints, disciplinary issues, and academic appeals in line with university procedures.
• Conduct investigations, liaise with relevant departments, and communicate outcomes with professionalism and clarity.
• Act as clerk to relevant committees (e.g., Complaints Committee, Disciplinary Appeals Committee), ensuring accurate documentation.
• Provide advice and guidance to students and staff regarding university policies and processes.
• Handle sensitive data and records with discretion, ensuring compliance with GDPR.
• Respond to student enquiries related to enrolment, official letters, visas, and academic documentation.
• Maintain a clean, welcoming, and supportive front-facing student services environment.
• Collaborate with colleagues to plan and support key student lifecycle events including induction and graduation.
• Provide data for internal reports, audits, and sector regulators including the Office of the Independent Adjudicator.
• Contribute to the review and development of student policies and best practices.
• Support training initiatives for academic and professional staff in complaints and appeals processes.
• Represent the Student Support Office in cross-departmental projects and events such as Open Days or graduation.
• Uphold and promote DMU values in every aspect of service delivery.

Candidate Requirements:

Qualifications:

• English and Maths at GCSE level (or equivalent) (Required)
• Educated to degree level or equivalent professional experience (Required)

Experience:

• Experience managing sensitive student cases and records in an academic setting (Required)
• Minimum 2–3 years of experience in a student support, academic services, or administrative role within a higher education environment.
• Experience handling complex enquiries and providing frontline support (Required)
• Experience managing casework for student appeals or complaints (Desirable)
• Experience developing or delivering training to colleagues (Desirable)

Skills & Attributes:

• Strong verbal and written communication skills, including report writing (Required)
• Excellent organisational and time management skills with the ability to meet tight deadlines (Required)
• Ability to interpret and apply policies and regulations in challenging situations (Required)
• Strong interpersonal and negotiation skills with the ability to influence and build trust (Required)
• Meticulous attention to detail and discretion when handling confidential matters (Required)
• Ability to manage multiple cases and projects concurrently (Required)
• Confident using Microsoft Office tools and student records systems (Required)
• A proactive, flexible, and customer-focused approach to service delivery (Required)
• Understanding of GDPR, Equality Act, and inclusive practice in student services (Required)
• Ability to work independently and as part of a team (Required)

Why Join DMU Dubai?

De Montfort University Dubai is the international branch campus of DMU Leicester, located in the heart of Dubai Internet City. As part of the Student & Academic Services team, you will play a key role in shaping a positive, supportive, and compliant student environment—helping students thrive both academically and personally. DMU Dubai offers a collaborative and inclusive workplace where your expertise contributes directly to student success.

• Seniority level Executive

• Employment type Full-time

• Job function Administrative
• Industries Higher Education

Referrals increase your chances of interviewing at De Montfort University Dubai by 2x

Dubai, Dubai, United Arab Emirates 22 hours ago

Dubai, Dubai, United Arab Emirates 17 hours ago

Dubai, Dubai, United Arab Emirates 23 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Job Title : Student Support Services Coordinator

Reporting Relationship: Director of Academic Affairs

Expected Starting Date: Monday, July 14, 2025

Job Status :Full time

Application Deadline: The position is open until filled

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .

The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.

Administrative Duties:

• Carries out all duties with a high degree of accuracy, attention and confidentiality
• Maintain accurate records of student interactions, support services, and outcomes
• Ensure all student service processes are followed in compliance with university policies
• Establishes, maintains and updates filing system and records
• Handles logistics of planned events, such as travel, accommodation, catering, bookings
• Assists in the preparation of lectures, seminars, and events

Student Orientation and Integration:

• Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English
• Act as a first point of contact for students, when requested, and should provide adequate support
• Interact effectively and professionally with all students and faculty inquiries and requests.
• Assist in providing the necessary information about the institute’s programs and services,
• Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.
• Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.

Advising and Academic Support:

• Offer academic advising to students regarding academic policies, and academic resources
• Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources

Well-Being and Mental Health Support:

• Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience
• Refer students to counseling or psychological services as needed and follow up on their well-being

Students Engagement and Development:

• Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building
• Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration

Cultural and Social Support:

• Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness
• Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus

Collaboration and Communication:

• Collaborate with faculty, staff, and external partners to ensure a holistic support system for students
• Act as the liaison between students and the university administration on matters related to student services and well-being

Crisis Management:

• Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties
• Work with relevant campus resources to coordinate appropriate responses to student crises
• Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed

Required Education

• A minimum of bachelor’s degree in a relevant field is required e.g. Business Administration or Education

Professional Experience

• 5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.
• Experience in events coordination
• Experience in working in a diverse environment
• The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired

Competencies and Skills

• Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred
• Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds
• Ability to work under pressure and manage multiple tasks simultaneously
• A compassionate, empathetic approach to student issues with a strong commitment to student success
• Proficient in using student management software and office productivity tools.
• Proficiency in Arabic and English is required
• Strong organizational and administrative skills
• Knowledge of well-being services and mental health support strategies in a university setting.

If you are interested, please submit your CV and Cover Letter via email to Kindly include the position you are applying for in the subject line.

Salary and further compensation commensurate with degree and experience. Benefits package includes health insurance, housing, and transportation, children school fees allowances subject to coordination of benefits.

GSU is committed to fair employment practices and encourages women and men of all national, ethnic, and religious backgrounds to apply and join our expanding team. UAE nationals are encouraged to apply. UAE residents are preferred.

Located in Sharjah, United Arab Emirates, and following the successful launch of The Africa Institute in 2018, Global Studies University was established in 2023 as a non-profit institution for higher education by His Highness Sheikh Dr. Sultan bin Muhammad Al-Qasimi, Member of the Supreme Council and Ruler of Sharjah. Read more .

The Student Support Services Coordinator will be responsible for ensuring that students at the (GSU) receive the necessary support and guidance throughout their academic journey. This role involves managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. The coordinator will work closely with students, faculty, and administrative staff to develop and deliver a variety of programs and initiatives that contribute to student success and well-being.

Administrative Duties:

• Carries out all duties with a high degree of accuracy, attention, and confidentiality
• Maintain accurate records of student interactions, support services, and outcomes
• Ensure all student service processes are followed in compliance with university policies
• Establishes, maintains, and updates filing system and records
• Handles logistics of planned events, such as travel, accommodation, catering, bookings
• Assists in the preparation of lectures, seminars, and events

Student Orientation and Integration

• Act as a first point of contact for students, when requested, and should provide adequate support
• Interact effectively and professionally with all students and faculty inquiries and requests.
• Assist in providing the necessary information about the institute’s programs and services,
• Coordinate and facilitate orientation programs for new students, ensuring they are equipped with the necessary information and resources for a successful academic and social transition.
• Provide guidance on campus resources, academic expectations, and cultural integration for both local and international students.
• Should be able to handle correspondence, such as letters, reports, memos, in both Arabic and English

Advising and Academic Support:

• Offer academic advising to students regarding academic policies, and academic resources
• Work closely with faculty and other academic departments to identify students in need of academic support and connect them with tutoring, workshops, and other resources

Well-Being and Mental Health Support:

• Develop and implement student well-being programs focused on mental health, stress management, and emotional resilience
• Refer students to counseling or psychological services as needed and follow up on their well-being

Student Engagement and Development:

• Organize and manage extracurricular and co-curricular activities that foster personal growth, leadership, and community building
• Coordinate peer support programs, mentorship initiatives, and networking events to encourage students engagement and collaboration

Cultural and Social Support:

• Provide culturally sensitive support to students from diverse backgrounds, ensuring their needs and challenges are addressed in a manner that respects and celebrates their uniqueness
• Facilitate workshops and events that raise awareness of cultural diversity and inclusion on campus

Collaboration and Communication:

• Collaborate with faculty, staff, and external partners to ensure a holistic support system for students
• Act as the liaison between students and the university administration on matters related to student services and well-being

Crisis Management:

• Provide immediate support and guidance to students in crisis situations, including health emergencies, personal challenges, or academic difficulties
• Work with relevant campus resources to coordinate appropriate responses to student crises
• Be available to respond to student emergencies and critical events outside of regular working hours, ensuring timely and effective support when needed

• A minimum of bachelor’s degree in a relevant field is required e.g. Business Administration or Education

• 5-8 years of experience in student support services, academic advising, or student affairs, preferably in a higher education environment.
• Experience in events coordination
• Experience in working in a diverse environment
• The ability to communicate in English and Arabic is essential; knowledge of national culture and traditions is highly desired

• Knowledge of university programs and operations, including Administrative and Academic Affairs, is preferred
• Strong interpersonal and communication skills with the ability to connect with students from diverse cultural and academic backgrounds
• Ability to work under pressure and manage multiple tasks simultaneously
• A compassionate, empathetic approach to student issues with a strong commitment to student success
• Proficient in using student management software and office productivity tools.
• Proficiency in Arabic and English is required
• Strong organizational and administrative skills
• Knowledge of well-being services and mental health support strategies in a university setting.

To apply, please submit the following documents:

• A cover letter outlining your suitability for the role

Send your application via email to and include the position title in the subject line.

Subscribe to our mailing list and get the latest news from The Africa Institute

Teaching Assistant vacancy at Primrose British Nursery Reem Island, Abu Dhabi

Responsibilities:

1. Assist teacher during lessons.
2. Prepare the class for lessons.
3. Assist children in the bathroom and change diapers.
4. Mop and prepare the class for the next day's session.
5. Decorate the class as per the required theme of the month.
6. Ensure the cleanliness of the nursery is of a high standard.
7. Ensure harmful chemicals are out of reach of children and the rooms are aired appropriately.
8. Clean any mess or dirt as soon as possible without disrupting routine.
9. Ensure all toys in the classroom are cleaned and sanitized twice a week during/after duty.
10. Be committed to raising the educational achievement of students.
11. Work with individuals or small groups under the supervision of the teacher.
12. Supervise students on school trips.
13. Never leave the children unsupervised.
14. Prepare all planned activities required for the teacher.
15. Support staff on work experience placements at the school.
16. Maintain attendance figures.
17. Provide feedback to students and the teacher.
18. Attend and participate in relevant meetings as required.
19. Support teachers in evaluating students' progress.
20. Monitor students' responses to learning and provide feedback.
21. Help the teacher maintain the student profile and evidences.

Requirements:

1. Experience: at least 2 years in a nursery environment.
2. Able to organize workload.
3. Able to communicate effectively with students, parents, and other staff.
4. Able to motivate and encourage students.
5. Able to use photo-copier, computer, video, and digital camera.
6. Actively enjoys working with students and has empathy for their needs.
7. Professionally discreet and able to respect confidentiality.
8. Flexible approach to tasks.
9. Firm, sensitive, and effective approach towards student discipline.
10. Able to work as part of a team.
11. Patient, resilient, and punctual.
12. High sense of personal hygiene.
13. Displays a positive attitude.

The duties and responsibilities included in this job specification are not exhaustive or restrictive and can be reviewed at any time in the future. Changes and other duties deemed relevant to this post may be added. Duties included but are not limited to the above.

Immediate start.

The role of a Teacher Assistant is to provide support to the teacher in a nursery environment. The assistant will assist the teacher during lessons, prepare the class for lessons, and ensure the cleanliness of the nursery.

Responsibilities:

1. Assist the teacher in delivering lessons to students
2. Prepare the classroom for lessons by setting up equipment and materials
3. Maintain a clean and safe environment for students
4. Support students with their learning needs
5. Supervise students on school trips
6. Provide feedback to students and the teacher

Requirements:

1. Experience working in a nursery environment
2. Able to communicate effectively with students and staff
3. Able to motivate and encourage students
4. Able to work as part of a team
5. Patient and resilient
6. High sense of personal hygiene

Bus Attendant / Nursery Teacher / Assistant Teacher

School/Nursery

Ajman

Full time

2500 to 3000 dirhams

1 to 2 years; Freshers are welcome

Any

Visit visa, canceled visa, or any type

Visa plus other benefits will be provided by the company. Applicants must be in UAE.

• Good communication skills
• Organizational skills
• Stress management
• Kindness and compassion
• Critical thinking
• Active listening
• Basic understanding of safety and first aid procedures
• Ability to manage and work with children in a calm and patient manner

Interested candidates can send their CVs. Shortlisted candidates will be invited for an interview.

Send CV to email: (Insert email address)

Send CV via WhatsApp: (Insert WhatsApp number)

We are currently seeking a KG Teacher Assistant. The preferred candidate should meet the following criteria:

• Possess any Bachelor's degree
• Patience and understanding, especially when working with young children
• Good communication, both with students and with teachers and staff
• Assisting with Classroom management

Applicants must be physically present in the UAE, and preference will be given to those who can join immediately.