1 170 Client Accounts jobs in the United Arab Emirates

We are seeking a dynamic and ambitious professional to lead our account teams in delivering innovative solutions for our global clients. As an Account Director, you will be responsible for managing cross-functional teams, overseeing campaign development, and driving business growth.

• Campaign Strategy: Develop and implement comprehensive marketing strategies to achieve client objectives.
• Team Management: Lead and motivate account teams to deliver high-quality work, while fostering a culture of collaboration and innovation.
• Budget Planning: Collaborate with clients to establish budgets and ensure successful campaign execution.
• Client Relations: Build and maintain strong relationships with clients, providing exceptional service and support.

To succeed in this role, you will need:

• Proven track record of leading cross-functional teams and delivering results-driven campaigns.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
• Strong budget planning and management skills, with the ability to collaborate with clients to establish and manage budgets.
• Ability to think creatively and develop innovative solutions to meet client needs.

In return, we offer:

• A dynamic and supportive work environment that encourages collaboration and innovation.
• Ongoing training and development opportunities to help you grow your skills and career.
• A competitive salary and benefits package that recognizes your value and contributions.
• The opportunity to work with a talented and diverse team of professionals who share your passion for excellence and customer satisfaction.

We are committed to diversity, equity, and inclusion, and welcome applications from candidates who share our values and commitment to creating a workplace that is respectful, inclusive, and supportive of all employees. If you are a motivated and driven professional who is passionate about delivering exceptional results and building strong relationships, we encourage you to apply for this exciting opportunity.

Our mission is to deliver exceptional customer service by providing product and service information, resolving issues, and ensuring high-quality standards.

This role requires a strong team spirit, motivation, and a friendly environment with customers and colleagues.

1. Handle customer inquiries related to products, services, and billing.
2. Resolve customer complaints by identifying the root cause, selecting the best solution, and following up to ensure resolution.
3. Maintain accurate customer records by updating history through service requests and notes.
4. Achieve set targets for service standards and customer satisfaction scores for inbound calls and outbound calls.
5. Support customers in making their financial processes smooth by generating online passwords for all personal banking channels.
6. Contribute to business growth by generating new prospects and leads for all bank products.
7. Ensure compliance with anti-money laundering regulations under local laws.
8. Recommend potential products or services to management by analyzing customer needs and preferences.
9. Collaborate with the team to achieve common goals and demonstrate flexibility in adhering to scheduled shifts.

• High School Diploma or equivalent in any discipline.
• 1-2 years of experience in customer service or contact centre operations.
• Excellent communication skills in English and/or Arabic.
• Strong problem-solving and conflict resolution skills.
• Ability to multitask and maintain accurate records.

About GovConnect:

GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocation—we simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution.

Role Overview:

We are seeking a motivated and professional Customer Service & Lead Generation Executive to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect's services, and identifying qualified leads to be handed over to the Manager for closing.

Key Responsibilities:

• Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates).
• Introduce GovConnect's services and explain the value we bring.
• Qualify leads by understanding client needs, business stage, and requirements.
• Schedule appointments and forward warm leads to the Manager for deal closure.
• Maintain accurate records of leads, calls, and conversations in the CRM system.
• Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect.
• Support the team with occasional follow-ups on client documentation or inquiries.
• Participate in social media videos and campaigns to generate leads and build brand awareness.
  
  

Requirements:

• Fluent in Arabic and English (both written and spoken).
• Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE).
• Strong communication and persuasion skills; confident in cold calling.
• Target-driven and motivated to support the team in meeting sales goals.
• Well-organized, proactive, and able to manage multiple leads simultaneously.

What We Offer:

• Competitive salary + performance incentives.
• Training and development on UAE business setup and government services.
• Career growth opportunities within GovConnect and the wider Driven Group.
• A dynamic and supportive work environment.
  
  

This job posting is for a position with our reputed Client in Abu Dhabi for Food Service of their employees.

Education:

Basic Education: Any. Previous Experience: Worked in Fastfood chain, QSR (Quick Service Restaurant). Minimum 1 year working experience in UAE. Candidates currently in UAE.

Job Description:

1. Assembling and packing food orders in carry-out containers and bags
2. Assisting cooks with food preparation
3. Taking payments for food orders and providing correct change
4. Cleaning tables in dining areas
5. Stocking condiment and beverage stations
6. Taking customer orders via telephone and mobile apps

Desired Profile:

Similar to job description, candidates should have relevant experience in food service roles.

Al Reem Island, City of Lights,
Addax Tower, 5107,
Abu Dhabi, UAE,
PO Box 47019

• +971 2 671 0858
  +971 54 441 6574

We are a pioneering, family-run pharmaceutical company focused on reproductive hormone treatments for lifelong well-being. We also offer food supplements and medical devices used in gynaecology, fertility, obstetrics, and endocrinology. Distributing in over 90 countries, with approximately 1,300 employees, 22 subsidiaries, and 5 production sites, we are growing through recruiting exceptional talent and fostering a thriving environment.

This mid-senior role supports sales administration, logistics, and planning for key accounts, affiliates, or third parties globally, acting as the primary client contact for all supply matters. Responsibilities encompass the entire supply chain, from demand analysis and integrated business planning to order-to-cash cycle management and performance measurement, across our international markets.

1. Order to Cash Management: Manage sales order processing, invoicing, and the order book. Support demand forecasting and keep clients informed about delivery schedules.
2. Market Demand Forecast Management: Negotiate and collect rolling forecasts, support local planning processes, monitor demand trends, and implement corrective actions.
3. Customer Service: Maintain high service levels, act as the point of contact for delivery follow-up, timing, and quantities.
4. Order Fulfilment & Logistics: Oversee order preparation, carrier relationships, export documentation, shipment bookings, and transportation billing, including Track-and-Trace and return management.
5. Credit Management: Monitor payments, maintain DSO reports, and follow up on irregularities.
6. New Product Introduction & Development: Facilitate product launches, initiate SKU creation, coordinate with artwork and serialization departments, and maintain launch plans.
7. KPIs & Performance Management: Develop and monitor KPIs, provide analytics, and support decision-making.

Additional responsibilities include transportation, inventory optimization, product dispatch, regulatory liaison, and administrative tasks.

• Strong knowledge of sales administration, logistics, transportation, order-to-cash, and customs.
• Experience with ERP systems.
• Over 10 years of experience in the pharmaceutical industry.
• Fluency in English; additional languages (French, Spanish, Chinese, German, Russian) preferred.
• Independent worker with decision-making skills.
• Adaptability to fast-paced, changing environments.

We are hiring for a Customer Service position in the UAE, with free visa and accommodation provided.

Applicants should have:

1. Strong communication skills
2. A positive attitude
3. A passion for helping customers

We offer a competitive salary . For more details, please call or WhatsApp .

Drjobs.ae is a platform connecting job seekers and employers. Applicants should conduct their own research into the credentials of prospective employers. We do not endorse requests for money payments and advise against sharing personal or bank details with third parties. If you suspect fraud, please contact us via our contact page.

Established in 2015, Dr. Job is an online platform that connects employers with skilled job seekers, making it the UAE's premier job portal, attracting thousands of visitors daily.

Do you want to join a leading company in its sector? Are you passionate about the world of bread and pastries, and do you want to contribute your ideas and projects related to trends, products, recipes, and doughs?

We are a dynamic, innovative company with a human team eager to take on the world and set trends in the world of pastries and bread. If you are one of them, this is your project, and Europastry is your business

If you are interested in becoming part of this exciting and constantly growing project, this is your opportunity

Below are more details about the project:

Your job will be to ensure customer service guidelines are implemented in alignment with the company's vision and mission, working closely with the leading customer service team in Spain. Additionally, you will handle daily administrative tasks in the office. To succeed in this multifaceted role, you should be passionate about working with people, competent, proactive, and customer-focused.

• Implement customer service guidelines to support the sales team and maintain ongoing relationships with existing and new customers in the Middle East and Africa region;
• Align guidelines and procedures for MEA with the central international customer service team in Spain;
• Maintain a ledger and follow up daily on orders between customers, the central customer service in Spain, and the local sales team;
• Provide knowledgeable information about the company's products and services to customers;
• Support customers with proactive, timely solutions that add value to sales execution;
• Monitor orders and services to contribute to the company's quantitative and qualitative targets;

Perform other related duties as required to ensure the continuous operation of the local office (e.g., license renewal).

Degree in Business Administration or equivalent

Experience: At least 2 years of customer service experience in an international company

Fluent in English; knowledge of Spanish and Arabic is optional

High level of written and oral communication skills

Proactive thinking

Excellent communication and negotiation skills

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from LaBante London

Role Summary

The Administrative Assistant will be key in supporting LaBante's customer experience and operational efficiency. You will respond to customer inquiries, process orders, and provide administrative support across various functions. This role requires strong organizational skills, effective communication, and a proactive approach to problem-solving. Additionally, you will act as LaBante's local office representative, attending select client meetings as needed to provide face-to-face customer service. This role includes a half-day shift on Saturdays to support customer needs.

Key Responsibilities

Customer Support

• Respond promptly and professionally to customer inquiries via email, chat, and social media.
• Resolve customer issues related to orders, product information, shipping, and returns, ensuring a positive customer experience.
• Maintain a detailed knowledge of LaBante's products, sustainability mission, and policies to provide accurate information to customers.

Order Management

• Process and monitor customer orders, ensuring accuracy in order details and timely dispatch.
• Coordinate with the warehouse and logistics teams to track orders and manage returns or exchanges.
• Communicate with customers about order status, delays, or issues in a clear and professional manner.

Administrative Support

• Assist with administrative tasks including data entry, maintaining records, and updating customer databases.
• Prepare and update reports on order volumes, customer feedback, and support requests for management review.
• Full calender management for CEO including emails and follow ups.
• Support marketing and sales teams with administrative tasks, such as preparing and distributing promotional materials, as needed.

Local Office Representation

• Act as the local office representative, attending occasional client meetings to deliver a professional and personalized experience.
• Build positive, in-person relationships with clients, ensuring they feel supported and valued.
• Provide feedback to the team on client interactions to help improve product and service delivery.

Product & Inventory Coordination

• Keep product listings updated on the website with current information on availability, descriptions, and specifications.
• Monitor inventory levels and coordinate with the supply chain team to ensure that all product information reflects actual stock levels.
• Billing & Project management are part of this role whereby you will work with local warehouses to ensure smooth supply of our goods to our UAE based customers

Customer Feedback & Quality Assurance

• Gather and report customer feedback to identify trends in inquiries or complaints, suggesting improvements in service and product quality.
• Work with the quality assurance team to report any product issues or defects raised by customers.

Process Improvement

• Identify opportunities to improve customer service processes, recommending solutions to enhance customer satisfaction and streamline operations.
• Collaborate with team members to optimize procedures and ensure consistency in service delivery.

Qualifications

• Experience : 2+ years in a customer service or administrative role, with a background in hospitality required,
• Skills :
• Strong verbal and written communication skills with a friendly, professional demeanor.
• Proficient in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems or e-commerce platforms.
• Strong organizational skills and attention to detail with the ability to multitask and prioritize tasks.
• Face-to-face customer experience is essential, with the ability to confidently represent LaBante at client meetings.
• Attributes :
• Self-motivated, able to work independently in a remote setting with minimal supervision.
• A passion for sustainability, ethical fashion, and customer care.
• Availability to work flexibly, including a half-day shift on Saturdays.
• Please note visa sponsorship is not available currently. Only apply if you have a visa and are able to work under it.
• Work with a passionate team in a mission-driven, remote-first company focused on ethical and sustainable practices.
• Opportunity to grow within a dynamic and supportive environment.
• Competitive salary, flexible working hours, and other benefits.

If you have a hospitality background and are dedicated to providing outstanding customer service, we'd love to hear from you Apply today to join LaBante and make a positive impact in luxury sustainable fashion.

• Seniority level Entry level

• Employment type Full-time
• Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at LaBante London by 2x

Global Village, Dubai, United Arab Emirates 5 days ago

Global Village, Dubai, United Arab Emirates 2 weeks ago

Global Village, Dubai, United Arab Emirates 1 week ago

Global Village, Dubai, United Arab Emirates 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The candidate will be responsible for:

1. Serving as the primary point of contact for the customers and all internal Galaxy offices.
2. Relationship management with customers and developing an understanding of their business needs.
3. Managing the end-to-end process of air export movement, by working closely with the customer and internal stakeholders.
4. Proactively tracking the shipments and notifying the customers whenever required.
5. Communicating the changes/deviations from the earlier devised plan, post discussion with the team, to avert risks in routing or movement.
6. Resolving customer issues by engaging suitable stakeholders.
7. Monitoring booking trends and following up with customers to increase sales and optimize the customer service experience.
8. Maintaining accurate records and documentation and ensuring compliance with all relevant regulations and standards.

Job Type: Full Time

Job Location: Dubai

Basic required skills:

• Excellent communication and interpersonal skills.
• Fluent in Hindi and English (oral and written).
• Computer literate.
• Familiar with MS Office tools.
• Familiar with international logistics and freight forwarding (ocean/air & import/export).

Full Name *

Email *

Phone *

Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.