186 Client Engagement jobs in the United Arab Emirates

About us

At VisionX, we cut through the noise. Since 2017, we've been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry.

We work shoulder-to-shoulder with world-leading brands and Fortune 1000 companies, leveraging deep expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT. Our approach isn't about following trends—it's about setting them and fast-tracking your AI journey with tailored strategies, accelerators, and pre-trained AI assets that build real Intellectual Property.

Our achievements speak for themselves. We are recognized among Fast Company's Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. We deliver breakthrough solutions that drive tangible growth. We're not here to keep up but to redefine what's possible, and our track record proves it.

Your Role

We seek a motivated and engaged individual to join us as Client Engagement Director based in Dubai, UAE, to represent VisionX and cultivate strong customer relationships as we plan our growth strategy in the GCC region. This role offers a unique opportunity for professional growth and learning in a dynamic and innovative environment.

Requirements:

1. Develop and support client relationships and business development initiatives such as proposal management, responding to RFPs, identifying new target clients, and developing "go to market" strategies.
2. Rapidly become knowledgeable on the business and industry issues that drive our clients' needs, including building knowledge of our brand with current and future clients.
3. Need a clear understanding of our core innovative offerings and the latest digital factory initiatives to translate them into impactful programs.
4. Ensure client needs are met by the team – completing projects as assigned and responding to client queries promptly and accurately.
5. Lead the client assessment strategies and present the macro aspect to C-level management.
6. Engage with business and technology leaders to understand strategy, articulate solution options, evaluate tradeoffs, and influence key decisions.
7. Be a thought leader in digital industry challenges and other aspects of digital transformation to add value by leveraging technology.

What You Need:

1. At least 3-4 years of consulting experience in a reputable global firm.
2. Ability to learn about new industries and client challenges.
3. Experience solving business and financial problems.
4. Industry analysis and business strategy development.
5. Experience in collaborating with professionals and subject matter experts.
6. A post-secondary business or engineering degree or professional qualification.
7. Ability to travel on short notice to client sites in the GCC region.
8. Highly driven, autonomous, and resilient with a strong work ethic.
9. Being proactive in determining priorities and managing multiple deadlines.
10. Ability to handle a broad range of projects in a deadline-driven environment with ambiguity.
11. Proficiency in Arabic & English is preferred.

Why Choose Us

Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding.

You deliver We will make your stay and journey with us worthwhile.

We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

Hybrid – United Arab Emirates (UAE)
Candidate must be based in the UAE and available for in-person client meetings as needed.

7 to 10 Years

We are seeking a proactive and client-focusedAssociate Client Engagement / Account Managerto join our growing team in the UAE. This hybrid role is ideal for professionals with a background inIT consulting or software developmentwho can manage client relationships while effectively coordinating with internal teams. You will play a key role inrequirement gathering, project alignment, and supportingpre-sales and delivery functions.

• Serve as the key liaison for assigned clients, building and maintaining long-term relationships.

• Understand client business needs and align technology solutions accordingly.

• Conduct regular client meetings and ensure high satisfaction and retention.

• Identify opportunities for upselling and cross-selling services.

• Lead client discussions to gather, document, and validate business and technical requirements.

• Translate requirements into actionable tasks for development, design, QA, and PM teams.

• Work closely with internal stakeholders to ensure clarity and alignment on deliverables, timelines, and scope.

• Help prioritize tasks based on business impact and client expectations.

• Assist in preparing proposals, pitch decks, and responses to RFPs/RFIs.

• Collaborate with sales and solution architects to develop tailored service offerings.

• Participate in presentations and solution walkthroughs with clients.

• Monitor project status, escalate risks or delays, and ensure alignment with client expectations.

• Support the project team in tracking milestones and deliverables.

• Report project health, KPIs, and account performance to leadership.

• 7–10 years of experience inclient engagement, account management, business analysis, orproject coordinationin theIT services or software development domain.

• Solid understanding ofsoftware development life cycle (SDLC)and agile delivery processes.

• Strong skills inrequirement gathering, documentation, and stakeholder communication.

• Ability to liaise between technical and non-technical stakeholders.

• Familiarity with project management tools likeJira, Trello, Asana, etc.

• Excellent verbal and written communication skills.

• Experience in theUAE or GCC regionis preferred.

• Bachelor's degree inIT, Computer Science, Business, or a related field.

• Experience with CRM and collaboration tools (e.g., Salesforce, HubSpot, Confluence).

• Exposure to cloud-based or enterprise software solutions.

• Background inbusiness analysis, functional consulting, ortechnical pre-salesis a plus.

• Competitive salary

• Flexible hybrid work model

• A collaborative, technology-driven environment

• Exposure to cutting-edge digital transformation projects across industries

INTRODUCTION

At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Reporting directly to the EMEIA Client Engagement Director the Middle East & India Client Engagement Manager is responsible for the development and implementation of the strategy within the sub region.

RESPONSIBILITIES

Work closely with the EMEIA CE Director to develop the sub-regional strategy leveraging on the different levers at their disposal.

Define the Client Engagement strategy for the sub region, working with a seasonal approach and a 360 view

Partner with key stakeholders across the sub region – Merchandising, Retail, Marketing, Operations – to ensure a 360 holistic approach.

Work closely with the VP or Retail for the region to ensure alignment and support in reaching business objectives.

CLIENTELING

Support the design of clienteling processes at sub regional level, ensuring proper implementation and consistency of approach, supervise and promote the correct use of all clienteling tools in store.

Implement CA's Clienteling culture training program and Team Managers coaching program.

Develop and implement Clienteling store tools : outreach pack, weekly and monthly reporting, RWorld

Support stores in their daily client engagement activities ensuring proper approach and supporting them in reaching their client KPIs.

Oversee the sub regional personal shopping business and be proactive in building partnerships with connectors and agencies

Cascade the regional CE seasonal strategies, ensuring all local needs are taken into consideration when building the plan

EVENTS AND CUSTOMER EXPERIENCES

Work closely with the EMEIA CE Director to define the event strategy and priorities within the region on a seasonal basis

Plan and execute the events calendar following global guidelines while also be proactive in defining key regional needs

Analyze and review the effectiveness of the event through clear reporting process with all the team members involved in the event, with a focus on continuous improvement

Define and manage the events process and lead both internal and external stakeholders

Define the yearly events budget and follow up in terms of estimation, admin process and agencies

Partner with the regional marketing team to develop event concepts based upon regional needs

PERSONAL PROFILE

Strong project management skills : planning, organization and execution support

Strong presentation skills.

Proven track record of independent working and self management.

Commercial awareness

Proactive attitude and eager to embark and be part of a change

Team player : lead by example in driving stakeholders and team to work together

Microsoft office literate (to a high level)

Experience in the Middle East market is a plus

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Dubai, United Arab Emirates | Posted on 23/06/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

• 5-12 years of Sales - clientrelationship experience
  
• Strong communication and interpersonal skills
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full English proficiency is required
  
• Additional spoken languages (Portuguese, French, Spanish, Italian, German) is an advantage
  
• International team (over 60 nationalities)
  
• 24 working days as annual leave
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  

The Key Account Manager plays a pivotal role within our organization, responsible for fostering and maintaining robust relationships with our most valued clients.

This position demands an individual with exceptional relationship-building skills, strategic acumen, and a deep understanding of the client's business needs and objectives.

Critical to success in this role is the ability to enhance client loyalty, drive business growth, and achieve revenue targets while maintaining high levels of client satisfaction.

This role involves providing exceptional client service and support to foster strong relationships with key stakeholders. As a Client Engagement Specialist, you will be responsible for coordinating projects, facilitating communication between clients and internal teams, and driving overall client satisfaction.

Your key responsibilities will include:

• Developing and maintaining positive relationships with clients to ensure ongoing satisfaction and effective communication.
• Collaborating with internal teams to coordinate project timelines, tasks, and deadlines.
• Maintaining accurate records, including project briefs, status reports, and contact information.
• Preparing and presenting proposals to clients, defending creative work and providing quotations for client approval.

To succeed in this role, you will need:

• Bachelor's degree in Marketing, Advertising, or a related field.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with a proactive and positive approach.
• Excellent time and project management abilities, with a focus on attention to detail.
• Proven ability to manage multiple assignments while meeting deadlines.

We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is committed to fostering creativity, collaboration, and connection.

We are a leading agency, dedicated to delivering innovative solutions that drive results. Our team of experts works together to provide exceptional service and support to our clients.

Candidate must be based in the UAE and available for in-person client meetings as needed.

Experience Required :

7 to 10 Years

About the Role :

We are seeking a proactive and client-focused Associate Client Engagement / Account Manager to join our growing team in the UAE. This hybrid role is ideal for professionals with a background in IT consulting or software development who can manage client relationships while effectively coordinating with internal teams. You will play a key role in requirement gathering , project alignment, and supporting pre-sales and delivery functions .

Key Responsibilities :

Client Engagement & Account Management

Serve as the key liaison for assigned clients, building and maintaining long-term relationships.

Understand client business needs and align technology solutions accordingly.

Conduct regular client meetings and ensure high satisfaction and retention.

Identify opportunities for upselling and cross-selling services.

Requirement Gathering & Internal Coordination

Lead client discussions to gather, document, and validate business and technical requirements.

Translate requirements into actionable tasks for development, design, QA, and PM teams.

Work closely with internal stakeholders to ensure clarity and alignment on deliverables, timelines, and scope.

Help prioritize tasks based on business impact and client expectations.

Assist in preparing proposals, pitch decks, and responses to RFPs / RFIs.

Collaborate with sales and solution architects to develop tailored service offerings.

Participate in presentations and solution walkthroughs with clients.

Delivery Oversight & Project Monitoring

Monitor project status, escalate risks or delays, and ensure alignment with client expectations.

Support the project team in tracking milestones and deliverables.

Report project health, KPIs, and account performance to leadership.

Requirements :

7–10 years of experience in client engagement, account management, business analysis , or project coordination in the IT services or software development domain .

Solid understanding of software development life cycle (SDLC) and agile delivery processes.

Strong skills in requirement gathering, documentation, and stakeholder communication .

Ability to liaise between technical and non-technical stakeholders.

Familiarity with project management tools like Jira, Trello, Asana , etc.

Excellent verbal and written communication skills.

Experience in the UAE or GCC region is preferred.

Bachelor's degree in IT, Computer Science, Business, or a related field .

Preferred Skills :

Experience with CRM and collaboration tools (e.g., Salesforce, HubSpot, Confluence).

Exposure to cloud-based or enterprise software solutions.

Background in business analysis, functional consulting , or technical pre-sales is a plus.

What We Offer : Competitive salary

Exposure to cutting-edge digital transformation projects across industries

Manager It
• Abu Dhabi, Abu Dhabi, United Arab Emirates

Dubai, United Arab Emirates | Posted on 19/06/2025

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.

The role of Client Engagement Manager centers around the sale of IFZA licenses and products and the building of solid relationships with clients, built on transparency and trust. Candidate is required to liaise with sales support, operations team, finance department and corporate trainers to ensure clients are fully informed of our products and services and the status of their applications. In addition, this role requires to source and generate new leads in order to meet sales targets.

Responsibilities:

• Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
  
• Cultivate and maintain robust relationships with Clients, ensuring their satisfaction
  
• Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  
• Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  
• Participate actively in CRM activities, sales meetings, and training sessions to enhance your sales prowess.
  
• Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
  

• 5-12 years of Sales - clientrelationship experience
  
• Strong communication and interpersonal skills.
  
• Proven experience in sales and client engagement
  
• Proven track record of meeting and exceeding targets
  
• Full proficiency in English required
  
• Full proficiency in Russian required
  
• International team (over 63 nationalities)
  
• 24 working days as annual leave
  
• Annual flight home
  
• Life insurance plan
  
• Medical insurance plan (with the option to upgrade at your own cost)
  

Hybrid United Arab Emirates (UAE)
Candidate must be based in the UAE and available for in-person client meetings as needed.

7 to 10 Years

We are seeking a proactive and client-focusedAssociate Client Engagement / Account Managerto join our growing team in the UAE. This hybrid role is ideal for professionals with a background inIT consulting or software developmentwho can manage client relationships while effectively coordinating with internal teams. You will play a key role inrequirement gathering project alignment and supportingpre-sales and delivery functions.

• Serve as the key liaison for assigned clients building and maintaining long-term relationships.

• Understand client business needs and align technology solutions accordingly.

• Conduct regular client meetings and ensure high satisfaction and retention.

• Identify opportunities for upselling and cross-selling services.

• Lead client discussions to gather document and validate business and technical requirements.

• Translate requirements into actionable tasks for development design QA and PM teams.

• Work closely with internal stakeholders to ensure clarity and alignment on deliverables timelines and scope.

• Help prioritize tasks based on business impact and client expectations.

• Assist in preparing proposals pitch decks and responses to RFPs/RFIs.

• Collaborate with sales and solution architects to develop tailored service offerings.

• Participate in presentations and solution walkthroughs with clients.

• Monitor project status escalate risks or delays and ensure alignment with client expectations.

• Support the project team in tracking milestones and deliverables.

• Report project health KPIs and account performance to leadership.

• 710 years of experience inclient engagement account management business analysis orproject coordinationin theIT services or software development domain.

• Solid understanding ofsoftware development life cycle (SDLC)and agile delivery processes.

• Strong skills inrequirement gathering documentation and stakeholder communication.

• Ability to liaise between technical and non-technical stakeholders.

• Familiarity with project management tools likeJira Trello Asana etc.

• Excellent verbal and written communication skills.

• Experience in theUAE or GCC regionis preferred.

• Bachelors degree inIT Computer Science Business or a related field.

• Experience with CRM and collaboration tools (e.g. Salesforce HubSpot Confluence).

• Exposure to cloud-based or enterprise software solutions.

• Background inbusiness analysis functional consulting ortechnical pre-salesis a plus.

• Competitive salary

• Flexible hybrid work model

• A collaborative technology-driven environment

• Exposure to cutting-edge digital transformation projects across industries

Required Experience:

Manager