5 318 Client Relationship jobs in the United Arab Emirates

Global provider of professional development and financial training, specializing in programs for finance professionals, including CFA, FRM, and regulatory qualifications. It offers in-person and online courses tailored to professionals and institutions in banking, asset management, and financial services.

• Engage with clients and prospects to understand their learning needs and translate them into solutions that meet those needs.
• Position the company (and wider Group) by acting as a thought leader in Learning and financial markets.
• Manage your portfolio of clients through strategic analysis, relationship building, and winning new business.
• Understand the financial markets, products, and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients.
• Convert opportunities into booked business through sales excellence; leverage internal resources to write and develop best-in-class proposals; pitch persuasively.
• Manage data and information closely and accurately, using our Salesforce system to record and track account developments.
• Produce regular revenue forecasts based on your pipeline.
• Effectively hand over programs to the relevant operational teams for delivery and management, while retaining commercial oversight and maintaining client relationships.

A successful 'Client Relationship Manager' should have:

• High level of professionalism, integrity, and quality in all aspects of the role.
• Articulate and excellent communication skills.
• Ability to create and position company's solutions through in-person meetings and marketing materials.
• A strong background in sales/relationship management, ideally within the financial services education sector.
• A proven track record in developing new business.
• Demonstrate a history of working towards and achieving revenue targets.
• Ability to understand client strategy to determine appropriate solutions.
• Excellent communication skills and a consultative selling approach.

Location: Dubai
Employment Type: Full-Time

Enness is a market-leading brokerage specialising in high-value, complex, and cross-border finance solutions for high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients. With a strong reputation and an extensive lender network, we deliver bespoke financing solutions across residential and commercial mortgages, private client lending, and corporate finance.

We are seeking a highly professional and proactive Client Relationship Manager (CRM) to join our team. This role is crucial in maintaining and strengthening relationships with our HNW and UHNW clients, introducers, and lenders, ensuring a seamless client experience from enquiry to deal completion.

The CRM will act as a key point of contact for clients, managing communications, coordinating transactions, and ensuring exceptional service levels. The ideal candidate will have experience in financial services, private banking, or luxury client management, with a strong ability to build trust and long-term relationships.

• Manage and nurture relationships with HNW/UHNW clients, ensuring an outstanding client experience.
• Act as the primary contact for client queries, providing regular updates on ongoing transactions.
• Work closely with brokers and lenders to ensure smooth execution of mortgage and debt deals.
• Proactively follow up with clients and introducers to generate repeat business and referrals.
• Ensure compliance with all regulatory requirements and internal processes.
• Monitor and report on client satisfaction, identifying areas for service improvement.
• Support business development efforts by engaging with potential new clients and introducers.

• Competitive salary and performance-based bonuses.
• A dynamic and fast-paced environment within a leading finance brokerage.
• Exposure to high-value transactions and international finance markets.
• Opportunities for career growth within a prestigious and growing business.

• Proven experience in a client relationship role within financial services, wealth management, private banking, or a related field.
• Exceptional communication and interpersonal skills, with the ability to engage with HNW/UHNW clients.
• Strong organisational skills, capable of managing multiple transactions and stakeholders.
• Understanding of mortgage and debt finance (preferred but not essential).
• Attention to detail, ensuring accuracy in client interactions and documentation.

If you are passionate about client relationships and thrive in a high-performance, client-focused environment, we would love to hear from you.

Contact us for a confidential discussion.

Key Responsibilities:

• Act as the primary point of contact for clients regarding service-related inquiries, complaints, and support requests.

• Ensure prompt, professional, and courteous responses to customer queries across various communication channels (in-person, phone, email, WhatsApp, etc.).

• Handle customer onboarding, property handovers, and documentation with professionalism and accuracy.

• Build and maintain long-term relationships with clients to ensure repeat business and referrals.

• Manage conflict resolution and client grievances efficiently while maintaining a positive brand image.

• Coordinate with internal departments (Sales, Leasing, Property Management, Accounts) to ensure seamless service delivery.

• Prepare regular reports on customer feedback, satisfaction levels, and areas for improvement.

• Conduct client follow-ups, feedback surveys, and proactive relationship-building initiatives.

• Maintain up-to-date knowledge of Dubai real estate laws, RERA regulations, market trends, and company policies.

• Participate in open houses, exhibitions, and networking events to represent the brand and engage with potential clients.

• Maintain a professional appearance and demeanor at all times, acting as a brand ambassador for the company.

Key Requirements:

• Gender: Male (due to specific client requirements)

• Experience: Minimum 5+ years in client/customer relations within the Dubai real estate market.

• Education: Bachelor's degree in Business Administration, Real Estate, Marketing, or related field.

• Languages: Excellent verbal and written communication skills in English (Arabic and other languages are a plus).

• Appearance: Highly presentable, well-groomed, with a professional demeanor.

• Tech Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook); CRM systems (Salesforce, Property Finder CRM, or similar) is a plus.

Soft Skills:

• Strong interpersonal and communication skills

• High emotional intelligence

• Conflict resolution

• Customer-centric approach

• Multitasking and time management

• Patience and empathy

• Preferred Qualifications:

• Valid UAE driving license

• RERA certification (optional but advantageous)

• Familiarity with property management software and digital platforms

• Experience in luxury or high-end property segments

Job Type: Full-time

Required :

Asst PRO for licensing & visas

Must have previous experience of Client Relationship in trade Licencing & Visas applications

Salary: AED 3,500 - 4,000 all included

Visa: will provided

Location: UAQ

Languages: English & Arabic

Age: below 30

Job Type: Full-time

Pay: AED3, AED4,000.00 per month

Application Deadline: 08/12/2023

We're not looking for a salesperson. We're looking for a partner in our mission.

If the word "sales" makes you think of cold calling, aggressive pitches, and hitting a quota, this role is probably not for you. But if it makes you think of building genuine relationships, becoming a trusted advisor, and helping people solve real problems, then you might be exactly who we're looking for.

About SADIM

SADIM (سديم) is a cybersecurity startup with a mission to protect the digital lives of individuals, content creators, and public figures. We believe that everyone deserves to feel safe online, and that a single click shouldn't be able to destroy a year's worth of work. We're a team of passionate professionals, and our product is built on the core principle of proactive protection and education. We sell peace of mind.

Your Role: Building Trust, Not Just Sales

You will be the face of SADIM's outreach to key gatekeepers and high-profile clients. Your primary focus will be on nurturing relationships and establishing SADIM as a trusted authority.

• Relationship Building:
  Identify and connect with talent managers, PR agencies, and celebrity management firms. Your goal is to become their go-to resource for their clients' digital security needs.
• Partnership Development:
  Propose and negotiate partnerships with agencies to provide SADIM's services to their entire client roster.
• Consultative Sales:
  Conduct confidential security briefings and consultations with potential clients, focusing on understanding their unique vulnerabilities and providing tailored solutions.
• Brand Advocacy:
  Represent SADIM at industry events and through professional networking, sharing our mission and expertise.

Who We're Looking For

We're looking for a
motivated and resilient hunter
who thrives on bringing in new business. You are a self-starter who doesn't wait for leads to come to them.

• You have a proven track record of success.
  You have a history of exceeding sales targets and winning new business. You're driven by results and aren't afraid to be measured by them.
• You're an expert prospector.
  You have a "hunter mentality" and possess the skills to identify key contacts, overcome objections, and create opportunities from cold leads.
• You're a strategic thinker.
  You can research a client's specific pain points and tailor a pitch that proves the value of our solution, turning a conversation into a conversion.
• You're a confident closer.
  You have exceptional negotiation skills and a strong ability to guide a potential client from initial contact to a signed agreement.

If you're a results-oriented professional ready to grow a new business and build a legacy, we want to hear from you. send your CV to

A leading
Government Insurance company
is hiring for a
CRM Associate
for their team in Dubai. This is a
1-year contract,
and we prefer someone who can
join immediately
.

Location-
Dubai

Visa and Insurance-
Can be provided

Experience-
3+years

Industry-
Trade Credit Insurance, Banking, Brokerage, Insurance-Mandatory

Purpose

Support the customer relationship management (CRM) department for the
Trade Credit Insurance
(TCI) business unit, ensuring the development of effective customer retention strategies to maintain the business unit's customer portfolio in alignment with the established corporate commercial strategy and overall business unit strategy.

Key Accountabilities

Strategic

• Support the unit in reaching its assigned targets in order to contribute to the development of the TCI business unit strategy.

Tactical

• Support in the establishment of policies related to customer / client servicing for the TCI business unit in alignment with the established business unit plan and ECI corporate commercial guidelines.
• Support in the establishment of guidelines for communication with customers who have upcoming payments to ensure optimum customer management.

• Liaise with the TCI Director and Director of Commercial & Distribution to identify key existing customer segments to retain in alignment with the established business unit strategy and plan.

• Ensure all account managers have a comprehensive understanding of the TCI business unit products and services to be able to identify further sales opportunities.

• Guide and assist key account managers as required on servicing existing clients and identifying new opportunities to expand relationships.

• Ensure sell on and cross-sell opportunities to existing customers and clients are being explored and utilized where possible.

• Take the lead or step in on existing client accounts as needed when there is a high degree of dissatisfaction from the client side.

Experience

•
3 - 5 years' experience in Customer Relationship Management

• Technical financial modelling skills

• Advanced level of computer literacy - Microsoft packages, especially Excel

•
Web programming skills (HTML, PHP) would be a plus

•
Ability to crunch and cluster databases

•
Proven experience in customer relationship management, preferably in the Export Credit / Trade Finance industry with a specialization in Trade Credit Insurance.

Location:
Dubai, UAE

Marsh is seeking a motivated and detail-oriented
Client Relationship Management - Analyst
to join our dynamic team. This role is
exclusively open to UAE nationals
and offers a unique opportunity to contribute to enhancing client satisfaction and loyalty through exceptional support and insightful analysis.

About the Role:
As a Client Relationship Management Analyst, you will collaborate closely with various internal departments to ensure client needs are met efficiently and effectively. You will play a key role in analyzing client data, identifying opportunities for improvement, and supporting the delivery of outstanding client service.

Key Responsibilities:

• Serve as the primary point of contact for the client relationship management team, promptly addressing inquiries and resolving issues to ensure a positive client experience.
• Analyze client data and feedback to uncover trends, insights, and opportunities to enhance service delivery and client engagement.
• Prepare and present regular reports on client satisfaction metrics, account performance, and relationship health to management and stakeholders.
• Collaborate with cross-functional teams—including sales, marketing, and operations—to align client needs with company offerings and initiatives.
• Identify and recommend process improvements to optimize client relationship management practices and increase operational efficiency.
• Maintain accurate records of client interactions, feedback, and action items within the CRM system to ensure continuity and accountability.
• Stay updated on industry trends, competitor activities, and best practices to contribute to strategic planning and innovation.

What We're Looking For:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in client relationship management, customer service, or a similar analytical role.
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
• Excellent verbal and written communication skills, with a focus on building relationships and influencing stakeholders.
• Proficiency in Business Intelligence tools such as Power BI and Qlik Sense, along with Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong organizational skills and meticulous attention to detail.

What Sets You Apart:

• A proactive mindset with a commitment to delivering high-quality work.
• Exceptional interpersonal skills to collaborate effectively with team members and stakeholders.
• A genuine passion for enhancing client experiences and contributing to the success of the client relationship management team.

Important Notice:
This position is
open exclusively to UAE nationals
in line with our commitment to support Emiratization initiatives.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Company Description

Affinitas DMCC provides highly customized internationalization services for organizations looking to establish a strong presence in emerging markets, with a focus on the United Arab Emirates and GCC. We guide clients from initial tax advisories and commercial studies to implementation and legal structuring. Our UAE-compliant bookkeeping and accounting services, along with our expertise in double taxation treaties, optimize the tax burden for internationally operating companies. With an extensive network at both private and governmental levels across GCC, Caucasus, East Africa, Indian subcontinent, and China, we ensure our clients can successfully navigate new territories and their challenges.

Role Description

This is a full-time on-site role for a Client Relationship Manager located in Dubai, United Arab Emirates. The Client Relationship Manager will be responsible for managing and nurturing client relationships, understanding client needs and providing tailored solutions, and coordinating with internal teams to ensure client satisfaction. Day-to-day tasks include managing client communications, overseeing the implementation of services, addressing client inquiries, and contributing to strategic planning to enhance client experience.

Qualifications

• Exceptional client management and interpersonal skills
• Experience in financial planning, tax advisory, and bookkeeping and accounting
• Strong understanding of commercial agreements and cross-border transactions
• Proficiency in developing feasibility studies and business setup strategies
• Excellent written and verbal communication skills
• Ability to work independently and collaborate with teams
• Fluency in English; knowledge of ITALIAN, RUSSIAN is a plus
• Bachelor's degree in Business Administration, Finance, Tax, Law or a related field

Company Description

Titan Investments is a dynamic real estate investment firm offering a diverse range of services, from acquiring residential projects and master communities to selling five-star hotels and purchasing islands. We facilitate joint ventures, provide construction finance, and consistently deliver exceptional opportunities across the real estate spectrum. Our projects range from high-return residential buildings to malls and commercial towers, ensuring innovative and lucrative investments.

Role Description

This is a full-time, on-site role for a Client Relationship Manager located in Dubai. The Client Relationship Manager will be responsible for managing and nurturing relationships with clients, ensuring their needs are met. Daily tasks include handling client inquiries, providing tailored solutions, coordinating with internal departments, and facilitating smooth transactions. The role also involves preparing reports, maintaining client databases, and identifying opportunities for additional client engagement and satisfaction.

Qualifications

• Customer Relationship Management, Client Interaction, and Client Satisfaction skills
• Experience in Sales, Business Development, and Account Management
• Strong Communication and Interpersonal skills
• Ability to work independently and manage time effectively
• Proficiency in CRM software and Microsoft Office suite
• Experience in the real estate industry is a plus
• Bachelor's degree in Business, Marketing, or related field