6 612 Client Relationship Management jobs in the United Arab Emirates

Client Relationship Management - Analyst (UAE Nationals Only)

Location : Dubai, UAE

Marsh is seeking a motivated and detail-oriented Client Relationship Management - Analyst to join our dynamic team. This role is exclusively open to UAE nationals and offers a unique opportunity to contribute to enhancing client satisfaction and loyalty through exceptional support and insightful analysis.

As a Client Relationship Management Analyst, you will collaborate closely with various internal departments to ensure client needs are met efficiently and effectively. You will play a key role in analyzing client data, identifying opportunities for improvement, and supporting the delivery of outstanding client service.

• Serve as the primary point of contact for the client relationship management team, promptly addressing inquiries and resolving issues to ensure a positive client experience.
• Analyze client data and feedback to uncover trends, insights, and opportunities to enhance service delivery and client engagement.
• Prepare and present regular reports on client satisfaction metrics, account performance, and relationship health to management and stakeholders.
• Collaborate with cross-functional teams—including sales, marketing, and operations—to align client needs with company offerings and initiatives.
• Identify and recommend process improvements to optimize client relationship management practices and increase operational efficiency.
• Maintain accurate records of client interactions, feedback, and action items within the CRM system to ensure continuity and accountability.
• Stay updated on industry trends, competitor activities, and best practices to contribute to strategic planning and innovation.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-3 years of experience in client relationship management, customer service, or a similar analytical role.
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
• Excellent verbal and written communication skills, with a focus on building relationships and influencing stakeholders.
• Proficiency in Business Intelligence tools such as Power BI and Qlik Sense, along with Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to work both independently and collaboratively in a fast-paced environment.
• Strong organizational skills and meticulous attention to detail.

• A proactive mindset with a commitment to delivering high-quality work.
• Exceptional interpersonal skills to collaborate effectively with team members and stakeholders.
• A genuine passion for enhancing client experiences and contributing to the success of the client relationship management team.

This position is open exclusively to UAE nationals in line with our commitment to support Emiratization initiatives.

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh Middle East and Africa is hiring for the following position in Dubai:

Client Relationship Management Coordinator - UAE nationals only

Note: This role is only open to UAE nationals.

• Developmental opportunities to grow internally.
• Gain professional experience in a truly global company that is reshaping the industry.
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
• Support, coaching and development to help you to be the best you can be.
• Hybrid working model, offering you flexibility and a great working environment.

• Previous office based experience
• MS Office, Presentation & report writing skills
• Planning and organization skills
• Effective time management
• Business writing (emails)

• Should possess subject matter knowledge about general insurance
• Be able to work closely and effectively with clients, helping them understand their insurable risk exposures
• Analyze and review a client's insurance program design against the backdrop of their risk exposures, and prepare insurance audit reports / presentations where required.
• Design suitable insurance solutions where required for the client based on available market products locally and internationally.
• Should possess a good knowledge of the insurance markets, insurer relationships, its product offerings, and able to effectively present a client's risk profile to invite insurers to quote terms.
• Negotiate pricing, and critically analyze insurance quotes submitted by insurers to ensure conformance to the client's requirements.
• Preparing and presenting insurance program proposals to clients, while conforming to strict deadlines.
• Undertake prompt administration of the client's insurance programme following placement, ensuring that their business operations are not impacted.
• Organize periodical, structured client meetings throughout the year to review performance, compile insurance program reports and summaries where necessary for client reviews.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_

Marsh is seeking candidates for the following position based in the Dubai office:

Client Relationship Management Coordinator

Note: This role is only open to UAE nationals

• Developmental opportunities to grow internally.
• Gain professional experience in a truly global company that is reshaping the industry.
• Benefit from a collaborative approach with in-country specialists to assist you in driving growth.
• Support coaching and development to help you to be the best you can be.
• Hybrid working model offering you flexibility and a great working environment.

• Should possess subject matter knowledge about general insurance
• Be able to work closely and effectively with clients helping them understand their insurable risk exposures
• Analyze and review a clients insurance program design against the backdrop of their risk exposures and prepare insurance audit reports / presentations where required.
• Design suitable insurance solutions where required for the client based on available market products locally and internationally.
• Should possess a good knowledge of the insurance markets insurer relationships its product offerings and able to effectively present a clients risk profile to invite insurers to quote terms.
• Negotiate pricing and critically analyze insurance quotes submitted by insurers to ensure conformance to the clients requirements.
• Preparing and presenting insurance program proposals to clients while conforming to strict deadlines.
• Undertake prompt administration of the clients insurance programme following placement ensuring that their business operations are not impacted.
• Organize periodical structured client meetings throughout the year to review performance compile insurance program reports and summaries where necessary for client reviews.

• Previous office based experience
• MS Office Presentation & report writing skills
• Planning and organization skills
• Effective time management
• Business writing (emails)

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 9000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience: IC

The Senior Account Manager plays a pivotal role in leading client relationships, overseeing strategic initiatives, and ensuring the successful execution of public affairs and communications programs.

• Main Responsibilities:
• Lead client accounts with minimal supervision, acting as the primary point of contact and trusted advisor.
• Skill Requirements:
• Strong leadership skills to drive results and lead by example.
• Excellent communication skills to engage stakeholders effectively.
• Ability to analyze complex data and develop actionable insights.
• Familiarity with industry trends and best practices.
• Benefits:
• Opportunities for professional growth and development.
• Collaborative work environment with experienced professionals.
• Flexible work arrangements to support work-life balance.
• What We Offer:
• A dynamic and supportive team environment.
• Ongoing training and development opportunities.
• Competitive compensation and benefits package.

We are seeking a skilled Sales Manager to lead our sales team in Khawr Fakkan, UAE.

The ideal candidate will have a strong background in sales and revenue growth.

Location:
Dubai, UAE / Hybrid

Department:
Risk Management Segment

Reports To:
UAE Risk Management Segment Leader

Type:
Full-Time

Marsh is a global leader in insurance broking and risk management, part of Marsh McLennan, a professional services firm with over 85,000 colleagues worldwide. We help clients navigate an increasingly complex and dynamic risk landscape by delivering innovative solutions and expert advice. Our Risk Management Practice in the UAE focuses on providing tailored risk advisory and insurance solutions to some of the region's largest and most complex businesses, helping them protect their operations and achieve their strategic objectives.

As a Senior Client Relationship Manager, you will play a pivotal role in leading insurance and risk management strategies for high-profile clients within Marsh UAE's client base, with a particular focus on logistics, transportation, and supply chain sectors. This senior client-facing position requires advanced technical expertise, strong market relationships, and commercial insight into the operational complexities of large national and global businesses.

You will be responsible for designing and delivering tailored insurance programs, managing large and often multinational placements, and acting as a strategic advisor to clients navigating a highly dynamic and regulated industry. As part of our international leadership team, you will also support business development, mentor junior staff, and contribute to innovation and best practices across the organization.

Key Responsibilities

• Lead Strategic Insurance Programs: Oversee the design, negotiation, and implementation of complex, multi-line insurance programs for clients, ensuring alignment with business risk profiles, contractual obligations, and global operations.
• Industry-Specific Risk Advisory: Deliver specialist advice on risk exposures with a focus on logistics and transportation, including cargo in transit, warehousing liabilities, and cross-border supply chain disruptions.
• Client Relationship Management: Act as the senior point of contact for major clients, building trusted advisory relationships, providing strategic insights, and ensuring high levels of client satisfaction and retention.
• Insurer and Market Negotiation: Build and maintain strong relationships with global and regional insurers and reinsurers; collaborate with specialist placement teams on premium negotiations, capacity discussions, and placement strategies to secure optimal terms and conditions.
• Global Program Coordination: Manage and oversee global insurance programs across jurisdictions, including local policy issuance, compliance with international insurance regulations, and centralized policy management. Collaborate with Marsh offices worldwide.
• Contract Review and Risk Transfer: Review client contracts, tenders, and service agreements from an insurance and indemnity perspective to ensure appropriate risk transfer mechanisms are in place.
• Claims Oversight and Advocacy: Collaborate with claims specialists to provide senior-level oversight of complex or high-value claims; support clients through claims negotiations and resolution.
• Team Leadership and Mentorship: Provide guidance, training, and performance development for colleagues; foster a high-performance culture within the team.
• Business Development and Growth: Support new business opportunities through pitch presentations, RFP responses, client onboarding, and cross-selling of value-added services.
• Product Innovation: Contribute to the development of new insurance products or service models tailored to evolving logistics sector needs, including usage-based insurance, parametric coverage, and data-driven risk analysis.
• Governance and Compliance: Ensure all insurance solutions and practices comply with internal controls, legal standards, client SLAs, and applicable regulatory requirements in each relevant market.

Required Qualifications & Experience

• Extensive Industry Experience: Minimum 15 years of progressive experience in commercial insurance, with a strong focus on large and complex clients in logistics, transportation, freight forwarding, or supply chain sectors—especially within a global or multinational context.
• Technical Insurance Expertise: Deep technical knowledge across all lines of insurance relevant to logistics operations, including marine cargo, liability, freight forwarder's liability, motor fleet, property, Directors & Officers (D&O), cyber, and business interruption.
• Multinational Program Management: Proven experience structuring and managing complex international insurance programs, including coordination of local policies, master policies, and compliance with cross-border insurance regulations.
• Client-Facing Advisory Skills: Demonstrated ability to advise and manage senior stakeholders at large multinational clients, providing strategic risk guidance and customized insurance solutions.
• Market Relationships: Established network of relationships with global and regional insurers, underwriters, and reinsurance markets, with a proven ability to negotiate favorable terms and coverage.
• Professional Credentials: ACII or other recognized insurance qualifications preferred; bachelor's degree in business, risk management, or related field required.
• Commercial and Legal Acumen: Strong understanding of contractual risk transfer principles, insurance clauses in logistics contracts, and commercial drivers affecting client operations.
• Leadership & Team Management: Experience mentoring and developing high-performing teams in a commercial insurance or broking environment.
• Technology Proficiency: Comfortable using insurance broking platforms, client management systems, and analytics tools to drive insights and efficiencies.
• Global Mindset & Communication: Excellent communication, presentation, and stakeholder management skills, with cultural fluency and experience working in diverse, international teams.

Preferred Attributes

• Strong commercial understanding of logistics and supply chain operations, including freight forwarding, warehousing, third-party logistics (3PL), fleet management, and multimodal transport solutions.
• Experience in marine cargo and related coverages such as hull, stock throughput, and freight forwarder's liability.
• Familiarity with regional and international insurance regulations, including local policy issuance, compliance obligations, and tax implications in cross-border placements.
• Ability to analyze client risk profiles, interpret loss trends, and contribute to strategic risk transfer decisions using data-driven insights.
• Entrepreneurial mindset with the ability to identify opportunities for product innovation, client growth, or operational improvement.
• High level of emotional intelligence and a commitment to delivering a superior client experience through responsiveness, attention to detail, and strategic foresight.
• Cross-cultural fluency and experience working in multinational teams or with international clients; multilingual ability is a plus.
• Confident in delivering pitches, proposals, and risk presentations to C-suite stakeholders, underwriters, and international partners.
• Able to navigate change, ambiguity, and complex client needs in a dynamic global market environment.

How To Apply
If you are a seasoned insurance professional passionate about delivering strategic risk management solutions and want to join a global leader in risk advisory, please submit your CV in English. We look forward to hearing from you.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_

For our Market Organization Middle East, we are looking for someone to do Sales and Business Development Management based in United Arab Emirates (UAE) or Saudi Arabia (KSA).

• Develop and execute a comprehensive sales and business development strategy for key markets in the GCC region.
• Identify and pursue new business opportunities in target industries and verticals (including intralogistics, cranes, ports, among others).
• Expand business with existing clients while actively acquiring new clients.
• Build and maintain strong relationships with customers, key accounts, contractors, consultants, and government stakeholders.
• Lead the preparation of proposals, commercial offers, and tender documentation, working with cross-functional and cross-regional teams.
• Develop a new channel partner network (such as EPCs, distributors, integrators, etc.) in key markets and maintain close relationships with them.
• Achieve or exceed sales targets and KPIs set by management.
• Develop marketing plans and campaigns to support sales growth.
• Represent and promote the entire range of VAHLE products and services.
• Represent Vahle Middle East at trade shows, exhibitions, and industry events across the GCC.

• Diploma or bachelor's degree in electrical or mechanical engineering.
• 6+ years of experience in a sales and business development related technical field for an international company.
• Experience with EOT crane industry, port equipment, or logistics automation industry in a similar role is an advantage.
• Techno-commercial ability and proven experience in handling system projects and spares business.
• Proven success in driving sales processes for complex electrical engineering products and systems from planning to closing.
• Experience with CRM and ERP systems is an advantage.
• Strong communication skills, including active listening, presentation skills, and articulating ideas and concepts.
• Fluent in English and Arabic (speaking and writing).
• Experience working in an international environment is a plus.

The VAHLE Group is an internationally active, family-owned business headquartered in Germany. We provide the social values of a family business, combined with the innovation of a high-tech manufacturing company. VAHLE develops and manufactures intelligent energy, positioning, and data transmission systems for mobile applications. Our core markets include Crane Technology, Intralogistics, Automotive, Port Technology, People Movers, Amusement & Entertainment, and Automation. Over 700 employees contribute to our success.

With a strong presence in the Middle East and established in the UAE since 2002, Vahle Middle East supports industries including intralogistics, ports, automotive, and amusement. We serve primarily UAE, KSA, Oman, Qatar, Kuwait, and Bahrain, focusing on UAE and KSA. Our main customer segments are OEMs, end users, EPC contractors, and consultants. Key markets include Crane Technology, Port Technology, Intralogistics (warehouse automation), General Industry, Mobility, Automotive, and Amusement Rides.

Job Summary:

We are looking for a motivated and detail-oriented Sales and Stock Management Executive to join our team. The ideal candidate will be responsible for handling customer sales, maintaining accurate inventory records, managing stock levels, and ensuring smooth daily store operations. Experience in hardware or construction-related sales will be a strong advantage.

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Key Responsibilities:

Sales:

• Greet and assist walk-in customers in a professional and friendly manner.

• Understand customer requirements and provide suitable hardware product recommendations.

• Explain product features, benefits, and pricing.

• Prepare quotations and invoices accurately.

• Follow up with customers for repeat orders and build lasting relationships.

• Assist in achieving monthly and quarterly sales targets.

Stock Management:

• Maintain and update stock records in the system.

• Conduct regular stock checks and physical inventory audits.

• Receive and inspect incoming stock shipments.

• Label and arrange stock systematically for easy access.

• Identify slow-moving and fast-moving items and report to the manager.

• Coordinate with suppliers for stock replenishment.

Store Operations:

• Ensure cleanliness and proper display of products in the store.

• Monitor reorder levels and raise purchase requests timely.

• Assist in packing and delivery coordination when required.

• Maintain documentation for stock movement, sales, and returns.

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Qualifications & Skills:

• High school diploma or graduate (Commerce or Business preferred).

• Minimum 1–2 years of experience in sales or inventory management.

• Basic knowledge of hardware products (especially door hardware and ironmongery) is a plus.

• Proficient in MS Excel, billing software, or inventory systems (Zoho, Tally, etc.).

• Good communication and interpersonal skills.

• Ability to multitask and work independently.

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Job Type: Full-time

Pay: From AED2,000.00 per month

Language:

• Arabic (Preferred)

We are seeking a dynamic and results-driven Business Development Executive/Manager to drive patient footfall, establish corporate and community partnerships, and support the growth of Aster Clinics in Dubai. The ideal candidate will have strong networking capabilities, healthcare market knowledge, and a strategic mindset.

• Identify and develop new business opportunities to increase patient footfall and clinic revenue.
• Build and maintain strong relationships with corporate clients, insurance providers, schools, and community groups for tie-ups and referrals.
• Plan and execute outreach activities, wellness events, and health camps in collaboration with internal departments.
• Conduct market research and competitor analysis to support decision-making.
• Coordinate with marketing and operations teams to design and implement campaigns and promotions.
• Develop and maintain a database of leads and contacts using CRM tools.
• Track, analyze, and report on business development KPIs and ROI.
• Ensure alignment of business development efforts with overall clinic growth strategies.
• Represent Aster Clinic professionally at external events and meetings.