1 580 Client Service Positions jobs in the United Arab Emirates

Responsibilities

• Redetection of New Business o operation.
• Client Engagement at all levels
• Proactive in providing quality client service.
• Maintains contact with clients, carriers and potential clients on a daily basis.
• Client service performance
• Other duties as assigned.
• Resolves issues with orders, delivery dates or service.
• Resolves the client's complaint, determining the cause of the problem.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Job may require extended sitting or standing, use of standard office equipment.

Other Skills & Abilities

• Quality Focus
• Problem Solving
• Documentation Skills
• Resolving Conflict
• Ability to multi-task

Education Requirements

• Graduate
• 1-2 years’ experience in freight forwarding operations and customer service.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required Team Player: Works well as a member of a group.
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well.
• Motivations
  • Required Self-Starter: Inspired to perform without outside help.
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

• 1-2 years’ experience in freight forwarding operations and customer service.

• Due to nationalization requirements, this role is only open for UAE Nationals holding a family book* - Role is open for both Dubai and Abu Dhabi

HOW WILL YOU MAKE AN IMPACT?
Are you passionate about luxury client service and ensuring a seamless after-sales experience? Do you have a genuine interest in delving into the world of Cartier and contributing to a team that values excellence?

As a Client Service Associate, you will be an ambassador of the Maison, playing a vital role in delivering exceptional service and maintaining the high standards of Cartier.

WHAT WILL BE YOUR MISSION?
Your mission is to provide outstanding after-sales service to Cartier clients, ensuring their satisfaction and upholding the Maison's reputation for excellence. You will be the primary point of contact for clients seeking assistance with their Cartier creations, providing expert advice and guidance throughout the service process.

Among various responsibilities, your main missions are to act as a Client Service expert, to assist the boutique team in delivering exceptional service, to support the Boutique Watchmaker in ensuring a seamless process, as well as monitoring client files and ensuring the follow-up of key after-sales service indicators.

• Client Service & Technical Expertise: Understand client needs, provide solutions, explain technical aspects clearly, and address service objections.
• File & Process Management: Monitor client files, manage repair workflows, and ensure timely communication and reporting.
• Performance & Satisfaction: Capture client data, enhance satisfaction by minimizing delays, and contribute to after-sales turnover.
• Sales & Stock Oversight: Drive service sales, advise clients on service and product options, and manage stock and inventory.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Experience & Skills: Minimum 3 years in client service (luxury preferred), university degree, strong knowledge of Cartier products and services, sales abilities, and MS Office proficiency. Experience in watchmaking and jewelry is highly appreciated.
• Personal Attributes: Passionate about client service, dedicated to Cartier's legacy, excellent communication and interpersonal skills, ability to manage stress and confidentiality, adaptable to changing priorities, and a strong team player.
• Core Competencies: Rigorous, empathetic, confident, solution-oriented, with strong integrity, attention to detail, and organizational skills.
• Language Skills: Fluent in English, French/Arabic is an advantage. Additional language skills are a plus.
• Technical Acumen: Experience in budget management and excellent computer skills (Word, Excel, Outlook, and PowerPoint).

What Do We Offer
At Cartier, we are proud to employ talents from diverse backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

WHO WE ARE?
As a place where singularity thrives together, we value the uniqueness of our people, and we see the results of what we do because we are on the journey together. We recognize the richness diversity brings and we embrace a workplace where those differences can be leveraged.

We offer exciting opportunities to gain experience professionally and personally in a supportive environment which in turn inspires the Cartier creations that become icons in the world of luxury.

We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Quite simply, Cartier is a place like no other. Welcome to our Maison

YOUR JOURNEY WITH US
If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet the Hiring Manager and the HR Manager.

Take your next step with Cartier, we look forward to hearing from you

Overview:
The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint's success.
As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

This is a hybrid position out of our Dubai office.
AL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAE
Interview Process:

• Meet your Guidepoint Recruiter

• Initial Candidate Screen

• Mock Assessment (Role dependent)

• Complete a simulated client request and gain more insight into the role

• Meet the Guidepoint Teams

• Discuss your assessment with the Guidepoint teams

• Meet the Department Head

• Hiring Manager Interview

• Interview Process Outcome

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own:

• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience You Will Bring:

• Bachelor's degree
• Previous internship/volunteering/extra-curriculars
• Work authorization required

Skills You Will Bring:

• Desire to work in a sourcing/lead generation type of role
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Offer:

• Offices within the heart of Dubai at the DIFC
• A progression plan for career growth
• Private medical insurance (including dental)
• Opportunities to participate in Guidepoint CSR programs
• Fun team events, activities, and office-wide outings
• Stocked pantry and breakfast offerings
• WFH flexibility on Fridays
• Easy access to metro and public transport
• Nurturing, close-knit office environment

About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint's 1,600 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

• Act as the primary point of contact between clients and the agency.
• Understand client requirements and translate them into clear briefs for the creative and marketing teams.
• Build and maintain strong, long-term client relationships.
• Coordinate with internal teams (creative, design, digital, production, etc.) to ensure timely delivery of campaigns.
• Prepare proposals, quotations, and presentations for clients.
• Monitor ongoing campaigns to ensure they meet client objectives and brand guidelines.
• Handle client feedback, resolve issues, and ensure high satisfaction levels.
• Stay updated on industry trends, competitor activities, and market opportunities.
• Assist in developing strategies to grow client accounts and upsell services.
• Maintain accurate records of meetings, reports, and project timelines.
• Strong communication, presentation, and interpersonal skills.
• Ability to manage multiple projects under tight deadlines.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office (Word, PowerPoint, Excel).
• Prior experience in client servicing or advertising agency is a plus.

Job Type: Full-time

Pay: AED3, AED3,500.00 per month

Introduction
A Client Service Manager role in IBM means a career where you're a trusted advisor with deep technical expertise, who works together with clients – either directly or through our seller partners – to help craft best-of-breed solutions to their hardest technology challenges.

With a consultative approach, you'll uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services. Being a natural leader, strategic systems thinker, and business influencer, you'll orchestrate resources within IBM and /or our Partners to bring those solutions to life.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators – always willing to help and be helped – as you apply passion to work that compels our clients to invest in IBM's products and services.

Your Role And Responsibilities

• Client Engagement:
• Serve as the primary technical advisor and advocate to IBM TLS Partners
• Oversee the delivery of IBM Spare Parts Operations a, including incident management, troubleshooting, and process all related financials corrections
• Build and maintain strong relationships driving value realization from the IBM TLS support products, & services included in the related offering.
• Acknowledge and Assess: Respond promptly to acknowledge the issue and evaluate its impact on the client's operations
• Engage Resources: Coordinate with internal teams, IBM Support, and other necessary stakeholders to expedite resolution.
• Transparent Communication: Keep the client informed with regular updates and set realistic expectations for resolution timelines.

2
. Technical Expertise

• Provide technical guidance on IBM Parts/Products.
• Having deep technical expertise on IBM Platforms and products and work as a single point of contact.
• Develop long term relationship with IBM Partners/ Client's advocates
• Delivery governance across the accounts/ projects
• Establish, review and update reports to monitor and track overall project/ account delivery management
• Manage complex project escalations, potential risks
• Collaborate and influence internal key stakeholders to ensure fulfilment, technology

support and flawless delivery of projects.

• Conduct regular customer meeting to review the requirements to improve delivery methodology/ timelines.

Preferred Education
Master's Degree

Technical Expertise
Required technical and professional expertise

• Provide technical guidance on IBM Infrastructure including Power/ Storage & MF .
• Serve as the primary technical advisor and advocate to IBM TLS Partners
• Delivery governance across the accounts/ projects
• Establish, review and update reports to monitor and track overall project/ account delivery management

Coordination

• Monitor support-related projects, configuration enhancements, and performance tuning.
• Ensure alignment with client objectives and timelines.

Proactive Guidance And Reporting

• Deliver regular reviews with actionable insights to the clients
• Produce monthly/ Quarterly performance reports.
• Create ad-hoc technical documentation and advisory reports as needed.

Hiring manager and Recruiter should collaborate to create the relevant verbiage.
Preferred Technical And Professional Experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage.

We're Hiring: Client Service Executive

Promocell is a leading integrated marketing agency, delivering innovative campaigns and activations for some of the biggest brands in the region. We're now looking for a driven and detail-oriented Client Service Executive to join our dynamic team in Sharjah, UAE

-Location: Sharjah

- Type: Full-time Preference:

-Arab nationals (Arabic + English)

Home-country experience is welcome if you're ready to launch your career in the UAE

Role Purpose

Be the day-to-day partner for our digital and creative clients. Turn briefs into clear tasks, keep timelines tight, and ensure work goes live on time and on budget.

What You'll Do

• Run weekly client check-ins, write recap emails, and track actions
• Turn client asks into clear briefs for Creative, Social, Media & Production- Build timelines, chase approvals, manage change requests
• Coordinate content collection, final file traffic, and go-live scheduling
• QA Arabic/English copy, links, sizes, and brand guidelines- Prepare performance/status reports (Slides/Sheets/Looker links)- Support finance basics: job numbers, estimates/POs, hours, invoicing
• Assist with social calendars, captions, hashtags, and community flags
• Conduct market research and competitor analysis tailored to regional consumer behavior
• Coordinate vendors (photographers, influencers, printers, VO, etc.) Must-Haves- Fluent in Arabic + English (spoken & written)
• 1–3 years in agency or in-house client servicing (home-country OK)- Clear written communication (recaps, briefs, minutes)
• Strong organization: timelines, trackers, follow-ups- Familiar with Instagram, LinkedIn, Facebook basics
• Comfortable with Google Sheets/Excel, Slides/PowerPoint- Able to manage multiple projects under deadlines

Nice to Have

• Basic digital marketing terms (CPL, CTR, GA4 snapshot)
• Experience with project tools (Asana, ClickUp, Trello, Notion)
• Light copywriting in Arabic & English- Familiarity with creative production (shoots, edits, subtitles)
• UAE market exposure (even freelance/internships)

How to ApplySend your CV to -

2–3 samples of work you helped deliver (links or screenshots),and a short note on a project you managed and what you learned

Job Type: Full-time

Language:

• Arabic (Required)
• English (Required)

Overview:
The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours.

Play a vital role in Guidepoint's success.
As a Coordinator on the Client Service team, you will be overseeing all administration within your client service team. You will be booking client consultations, tracking projects for the team, and qualifying the experts.

This is a hybrid position out of our Dubai office.
AL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAE
Interview Process:

• Meet your Guidepoint Recruiter

• Initial Candidate Screen

• Meet the Guidepoint Teams

• Discuss with the Guidepoint teams and gain more insight into the role

• Meet the Department Head

• Hiring Manager Interview

• Interview Process Outcome

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.

What You Will Own:

• Responsible for scheduling bulk telephone consultations for client service teams
• Manage multiple client organization requests and respond within a timely manner
• Coordinate with advisors and clients to confirm telephone consultations
• Leave messages and follow up with Advisors to expedite scheduling projects
• Maintain an updated status of client telephone consultations
• Help to qualify Advisors and confirm suitability for consultations
• Follow multiple work streams to help Project Managers and other team members to organize client requests and track progress on projects
• Assist with ad-hoc Client Service requests

Experience You Will Bring:

• 1-3 years of previous work experience dealing in a high-call volume environment

Skills You Will Bring:

• Attention to detail and excellent follow-up skills required
• Strong aptitude for developing systems of organization
• Excellent time management skills and able to multi-task
• Ability to work as part of an international team and independently
• Excellent sense of urgency and responsiveness

What We Offer:

• Offices within the heart of Dubai at the DIFC
• A progression plan for career growth
• Private medical insurance (including dental)
• Opportunities to participate in Guidepoint CSR programs
• Fun team events, activities, and office-wide outings
• Stocked pantry and breakfast offerings
• WFH flexibility on Fridays
• Easy access to metro and public transport
• Nurturing, close-knit office environment

About Guidepoint:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts, and Guidepoint's 1,600 employees worldwide we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

Tickmill is looking to hire a
Client Service Officer
that will help the Company with expanding its business operations for multi-asset products in MENA Region.

The Client Service Officer is responsible for providing comprehensive customer service and support to clients by handling trade queries, resolving issues related to execution delays and account management

**.

About Tickmill**

.

Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Option

s).The Tickmill Group was established in 2014, and employs over 270 individuals through its offices in London, Cyprus, Estonia, South Africa and several other regional offices global

ly.Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional grow

**th.

What the job looks l**

**ike?

The Client Service Officer will have the chanc**

• e to:

Provide comprehensive customer service and support to client by handling trade queries, resolving issues related to execution delays and account manag
- ement.Assist clients to understand the market trends, tools and resources avai
- lable.Proactively engage with clients to prevent churn, addressing their concerns, offering personalized solutions and providing ongoing support to ensure long-term rete
- ntion.Troubleshoot issues related to trading platforms such us login problems, platform navigation and other technical difficu
- lties.Handle translations from English to A
- rabic.Attend live events and
- Expos.Present the company's value proposition to potential partners, negotiate terms, and close partnership
- deals.Support existing clients over the phone, covering new leads, retention of existing clients, and prospecting new clients on SM plat

**forms.

What will you need to be able to do t**

• he job?Excellent command of English and Arabic la
• nguage.Previous working experience in the Financial Services in a similar position, will be considered an adv
• antage.College or university
• degree.Positive can-do attitude, Self-motivation and results orien
• tation.Outstanding negotiation & communication
• skills.Ability to work in a high-pressure and fast-moving envir
• onment.High level of work

**ethic.

By joining us, you can**

• expect:

Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional perf
- ormance).Opportunities to learn and grow through our "Employee Training & Development
- program".A Unique opportunity for a career in a global, fast-growing
- company.Loyalty and Birthday

Benefits.What to expect from our recruitment

1. process:First interview with hiring managers or a
2. n HR callPsychome
3. tric testFinal interview with top m

**anagement

Make your next Career step and**

a
pply NOW*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individ

ual basis.

Job Title: Client Service Executive

Location: Dubai

Job Type: Full-Time

Salary: AED 6,500 – 8,000 per month

Job Description

We are seeking a motivated and experienced Client Service Executive to join our team in Dubai. The ideal candidate should have a strong background in BTL marketing, with hands-on experience in exhibition stands, mall kiosks, and event activations. Excellent English communication skills and the ability to manage client relationships are essential.

Responsibilities

• Serve as the main point of contact for clients, vendors, and internal teams.
• Manage client relationships and ensure high-quality service delivery.
• Coordinate with internal departments to meet project deadlines and budgets.
• Prepare and review project scopes, timelines, and reports.
• Resolve client concerns quickly and effectively.
• Stay updated on market trends to offer clients innovative solutions.

Requirements

• Minimum 2 years of experience in client servicing (preferably in BTL marketing or events).
• Strong communication skills in English (written & spoken).
• Ability to multitask and manage multiple projects simultaneously.
• Proactive, detail-oriented, and results-driven.
• Valid UAE driving license (mandatory).
• Own car (preferred).

How to Apply

Interested candidates are invited to send their updated CV to

Job Type: Full-time

Pay: AED6, AED8,000.00 per month

Application Question(s):

• What is your Nationality?
• How soon can you join?
• Do you have at least 2 years of experience in client servicing/BTL marketing?
• Have you worked with exhibition stands, mall kiosks, or event activations before?
• Do you hold a valid UAE Driving License?
• Do you currently own a car? (Preferred, not mandatory)
• Where is your location?

Language:

• Hindi (Preferred)