74 Clinical Applications jobs in the United Arab Emirates

We are looking for an IT Operations Specialist with expertise in Finacle Core Banking Systems to ensure the stability and optimal performance of Finacle 11x and related applications. The role involves production support, proactive monitoring, and issue resolution while adhering to SLAs. The ideal candidate will have strong technical skills in Oracle databases and Unix / Linux environments, along with a solid understanding of ITIL processes.

Must Have Skills (Mandatory)

• Finacle Experience : Minimum 3 years of experience with Finacle 10x or higher versions.
• Database Proficiency : Strong knowledge of Oracle SQL and PL / SQL.
• Unix / Linux Skills : Hands-on experience with Unix / Linux commands.
• Application Support : Proven experience in proactive monitoring, troubleshooting, incident analysis, and root cause analysis (RCA) for application-related issues.
• SLA Adherence : Experience in ensuring production issue resolution within SLA timelines.
• Workflow Configuration : Experience in workflow maintenance and configuration.
• ITIL Knowledge : Familiarity with ITIL processes for incident, problem, and change management.

Good to Have Skills (Optional)

• Banking Domain Knowledge : Exposure to the banking industry or experience in related applications.
• Experience in Finacle 11x : Familiarity with the latest versions of Finacle for added advantage.

Qualification & Description

• Education : A degree in Computer Science, Information Technology, or related fields is preferred.
• Responsibilities :
• Ensure application stability and operational support for Finacle systems.
• Deliver service in compliance with SLAs for incidents and service requests.
• Proactively monitor and troubleshoot production systems to resolve issues promptly.
• Maintain accurate and timely resolution of production issues and perform root cause analysis for long-term fixes.
• Collaborate with managers and team members to maintain system availability and reliability.

This role requires a proactive, detail-oriented individual who can manage and support critical applications in a fast-paced environment while ensuring system stability and meeting SLA commitments.

Job Responsibilities:

1. Creating and modifying database schemas.
2. Normalization and denormalization of databases.
3. Designing tables, relationships, and indexes.
4. SQL Queries:

• Writing and optimizing SQL queries.
• Using joins, subqueries, and aggregate functions.
• Implementing stored procedures, triggers, and views.

• Setting up and configuring MySQL servers.
• Backup and recovery strategies.
• Performance tuning and optimization.
• User management and security.

• Connecting applications to MySQL databases.
• Using ORMs (Object-Relational Mappers) like SQLAlchemy, Hibernate, or Entity Framework.
• Developing CRUD operations (Create, Read, Update, Delete).

• Identifying and resolving SQL errors.
• Analyzing and fixing performance bottlenecks.
• Debugging application-database interactions.

• Migrating data from other database systems to MySQL.
• Data transformation and cleaning.

• Using BI tools to visualize data.

Job Type: Full-time

Experience:

• Application Support: 2 years (Preferred)

Join to apply for the Application Support role at Dicetek LLC.

This position involves providing ongoing support for software solutions developed for the ministry, as well as first-level support for all systems at the Ministry of Justice. Additional services may be assigned as needed.

• A Bachelor's degree in Computer Science or a related field.
• 5-7 years of experience in technical support for applications.
• Ability to coordinate, organize, form work teams, and communicate effectively.
• Ability to work under pressure and within tight timelines.
• Familiarity with programming technologies such as Java and .Net.
• Excellent verbal and written communication skills in both Arabic and English.
• Employment conditions as defined by Human Resources.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

This job posting appears to be active, with no indication of expiration.

We are looking for an IT Operations Specialist with expertise in Finacle Core Banking Systems to ensure the stability and optimal performance of Finacle 11x and related applications. The role involves production support, proactive monitoring, and issue resolution while adhering to SLAs. The ideal candidate will have strong technical skills in Oracle databases and Unix / Linux environments, along with a solid understanding of ITIL processes.

Must Have Skills (Mandatory)

• Finacle Experience : Minimum 3 years of experience with Finacle 10x or higher versions.
• Database Proficiency : Strong knowledge of Oracle SQL and PL / SQL.
• Unix / Linux Skills : Hands-on experience with Unix / Linux commands.
• Application Support : Proven experience in proactive monitoring, troubleshooting, incident analysis, and root cause analysis (RCA) for application-related issues.
• SLA Adherence : Experience in ensuring production issue resolution within SLA timelines.
• Workflow Configuration : Experience in workflow maintenance and configuration.
• ITIL Knowledge : Familiarity with ITIL processes for incident, problem, and change management.

Good to Have Skills (Optional)

• Banking Domain Knowledge : Exposure to the banking industry or experience in related applications.
• Experience in Finacle 11x : Familiarity with the latest versions of Finacle for added advantage.

Qualification & Description

• Education : A degree in Computer Science, Information Technology, or related fields is preferred.
• Responsibilities :
• Ensure application stability and operational support for Finacle systems.
• Deliver service in compliance with SLAs for incidents and service requests.
• Proactively monitor and troubleshoot production systems to resolve issues promptly.
• Maintain accurate and timely resolution of production issues and perform root cause analysis for long-term fixes.
• Collaborate with managers and team members to maintain system availability and reliability.

This role requires a proactive, detail-oriented individual who can manage and support critical applications in a fast-paced environment while ensuring system stability and meeting SLA commitments.

Join to apply for the Finacle - Application Support role at Dicetek LLC.

Job Purpose
The person will be responsible for providing IT operational support for Core Banking Finacle, specifically working on Finacle 11x versions.

Job Overview

• At least 3 years of experience in Finacle 10x or above.
• Good knowledge of Oracle SQL & PL/SQL.
• Hands-on experience with Unix/Linux commands and application production support.
• Experience in proactive monitoring, troubleshooting application issues in production, incident analysis & resolution, and RCA related to applications.
• Ensuring resolution of production issues within SLA.
• Experience in workflow maintenance and configuration.
• Familiarity with ITIL concepts for incident, problem, and change management.
• Banking domain exposure is an added advantage.

Responsibilities and Duties

• Responsible for maintaining the stability of assigned applications and providing ongoing support.
• Includes service delivery, SLA adherence for incidents and service requests, and reporting to the Application Operation Manager.
• Maintain production systems to meet SLA targets for system availability, incident response, resolution time, and problem follow-up.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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Set job alerts for "Application Support Specialist" roles.

Location: Dubai, UAE

This job posting is active.

We are looking for a skilled Application Support Specialist to join our team. This role is ideal for individuals with experience in application production support within the ITIL framework.

The successful candidate will be responsible for providing technical assistance and resolving issues related to applications. This includes troubleshooting, configuration, and maintenance of applications as well as performance tuning and optimization.

• Ticket resolution with quality and within SLA
• Proactive monitoring and incident analysis
• Workflow maintenance and configuration

To excel in this role, you will need to possess the following skills and qualifications:

• 5+ years of experience in a relevant technical position within large organizations
• Banking background is required
• Experience in Java debugging and Unix commands
• Strong knowledge of Oracle SQL & PL/SQL
• Familiarity with middleware systems like TIBCO, Open API, Microservices

This role offers a unique opportunity to work with Eximbills / Trade Finance products and gain experience working within the ITIL framework. If you are passionate about technology and problem-solving, this could be the perfect fit for you.

Please note that employment type is contract, job function is Information Technology, industries are IT Services and IT Consulting, and seniority level is not applicable.

Job Title:

Job Description:

We are seeking a skilled Zoho application support professional to join our team. The successful candidate will be responsible for providing technical assistance and guidance to internal teams across various Zoho modules.

Key Responsibilities:

1. Act as the first point of contact for internal users regarding Zoho-related issues, ensuring timely resolution and enhancement of usage and adoption.
2. Monitor and manage the Zoho support ticketing system, maintaining high levels of efficiency and effectiveness.
3. Provide user support, troubleshooting, and guidance to promote effective use of Zoho applications.
4. Develop and maintain comprehensive documentation related to system configurations, user guides, and support procedures.
5. Manage user access, roles, and permissions across all Zoho applications, ensuring seamless integration and collaboration.
6. Ensure system integrity and performance by monitoring logs, user activities, and potential issues.
7. Collaborate with Zoho support or third-party vendors for advanced troubleshooting and issue resolution.
8. Contribute to user training and onboarding sessions to enhance knowledge sharing and adoption.
9. Support planning and execution of Zoho system updates and minor enhancements.

Requirements:

1. Proven experience supporting Zoho applications in a business environment, with a strong understanding of IT systems and processes.
2. Excellent problem-solving skills, with the ability to communicate complex solutions clearly to non-technical users.
3. Familiarity with IT ticketing tools and incident resolution processes, with a focus on efficient issue management.
4. Ability to manage multiple requests and prioritize tasks in a fast-paced environment, with excellent organizational and time-management skills.
5. Fluency in English is required, with Arabic being an asset.

Benefits:

This role offers a unique opportunity to work in a collaborative and ambitious team environment, with opportunities for growth and development. You will have the chance to make a real impact by ensuring the smooth functioning of the tools that power our business, while enjoying a supportive and dynamic work culture.

Join us to apply for the Application Support Specialist - Data Application role at Dicetek LLC.

Requirements:

• 5+ years of experience in a relevant technical position within large organizations.
• Banking background is preferred.

Responsibilities include:

• Application production support within the ITIL framework.
• Application troubleshooting, configuration, and maintenance.
• Application performance tuning and optimization.
• Resolving tickets with quality and within SLA.
• Proactive monitoring and incident analysis.
• Workflow maintenance and configuration.
• Reporting tools expertise: MS Power BI, SSRS, Tableau, QlikView.
• Debugging report and dashboard issues.
• Knowledge of relational and non-relational databases: Sybase IQ, Oracle, MSSQL, SAP HANA, PostgreSQL, Hive.
• Proficiency in Hive queries.
• Experience with Windows and Unix commands.
• Knowledge of ETL tools like Informatica Power Center / BDM is a plus.

• Seniority level: Not Applicable
• Employment type: Contract
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Note: This job posting appears to be active, but verify the latest status before applying.

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The Assistant Manager, Core Banking Application Support is responsible for overseeing the end-to-end management of critical banking systems that power both retail and corporate banking operations. This role ensures the efficiency, reliability, and regulatory compliance of core platforms, with a strong focus on systems developed by Finastra. The position requires cross-functional coordination with internal teams and external vendors to align technology performance with the broader objectives of the organization.

Key Responsibilities:

• Ensure optimal performance and high availability of core banking platforms, including systems such as Finastra Equation and TI+.
• Take ownership of incident resolution, leading root cause investigations and implementing preventative measures.
• Manage change requests, system enhancements, and version upgrades in a controlled and documented manner.
• Maintain governance frameworks and ensure technical and operational documentation is regularly updated.
• Serve as a key point of contact for vendors, particularly Finastra, and coordinate across departments to resolve issues and deliver improvements.
• Identify and implement automation opportunities to streamline operational support.
• Contribute to the institution's risk management and disaster recovery strategies by supporting resilience planning.

Candidate Profile:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 8 to 10 years of hands-on experience supporting and managing core banking systems, with significant exposure to Finastra platforms such as Equation and TI+.
• Solid understanding of banking workflows, regulatory compliance, and enterprise system integration.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Banking and Financial Services

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