141 Clinical Experience jobs in the United Arab Emirates

Job Title: Patient Care Associate

We are seeking a dedicated and compassionate Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in ensuring the delivery of exceptional patient care and providing an outstanding experience for our patients and their families.

• Registration and Insurance Form Completion: Assist patients in completing registration forms and insurance forms, ensuring accuracy and completeness.
• Patient Support: Provide support to patients in completing all necessary forms and documentation, including medical insurance.
• Problem Resolution: Identify and resolve patient problems in consultation with clinicians and nurses.
• Counter Assistance: Escort patients to counters and assist them in reaching counters if required.
• Record Management: Maintain patient records, consent forms, payment forms, and other relevant documents.
• Communication: Inform patients about clinician availability and maintain hygiene standards.
• Office Organization: Organize and maintain office stationery and supplies.
• Protocol Adherence: Ensure adherence to organizational protocols and maintain patient confidentiality.
• Customer Service: Answer incoming calls, route them to relevant departments, and provide information on procedures, packages, and timings.

• Appointment Booking: Book appointments over the phone and through walk-ins.
• Schedule Management: Schedule, reschedule, cancel, and confirm appointments for clinicians, radiology, and other services.
• SMS and Website Appointments: Schedule appointments requested through websites and SMS.
• Hospital Admission: Schedule hospital admissions, file insurance checklists, and complete admission forms.
• Financial Evaluation: Determine patient financial status and eligibility for health services.
• Appointment Verification: Cross-verify appointment files with the appointment list.
• Daily Confirmation: Confirm appointments for the next day via telephone.

• Approval Check: Verify cases requiring approvals with the insurance coordinator.
• Insurance Matters: Coordinate with Symphony for insurance-related matters.
• Status Verification: Check the status of insurance cards produced by patients.
• Packages Covered: Verify packages covered by insurance.

• Email Management: Administer regular and electronic mail to ensure proper action is taken.
• Medical Records: Maintain medical records and report when required.
• Data Management: Make spreadsheets, manage data, and create documents using desktop publishing programs.
• Lab Reports: Cross-verify and file lab reports in the absence of the MRD.
• Lab Report Entry: Enter lab report file numbers clinician-wise.

• Internal Stakeholder Collaboration: Work closely with internal stakeholders in matters related to approvals, patient assistance, and hygiene standards.
• External Stakeholder Engagement: Engage with external stakeholders to handle queries and feedback.
• Relevant Experience: Possess experience in handling customers/patients in a similar role.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient's experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities

• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.

• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.

• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.

• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.

• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.

• Ensure patients receive their medications efficiently and without delay.

• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.

• Maintain and update electronic records related to patient data and quality assurance.

• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.

• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).

• Perform administrative duties related to program operations and general office support.

• Utilize Axios' Patient Management System (PMS) exclusively for all program activities.

• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.

• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.

• Promote awareness of escalation protocols for any deviations or non-compliance issues.

• Support governance and operational monitoring activities across all Axios programs.

• Perform additional duties as assigned by your line manager

Relationships

• Work closely with the Line Manager and the assigned program team.

• Work with the related divisions of Axios.

• Maintain ongoing and frequent communication with Axios staff.

• External Partners.

Competencies

• Application of job knowledge.

• Concern for order and quality.

• Adaptability and flexibility.

• Dependability.

• Teamwork.

Educational Background and Experience

• A Degree or Diploma in any medical background or social work is ideal

• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal

• Experience in data monitoring and management is an advantage, though not required.

• Experience coordinating and handling logistics/supply chain is an advantage, though not required.
• Experience in customer service management

Job Circumstances

• The position is based in our regional office,

We are seeking a compassionate and skilled Patient Care Specialist to join our team.

As a key member of our healthcare team, you will play a vital role in promoting and restoring patients' health by providing high-quality patient care. Your responsibilities will include assessing patients' needs, developing personalized care plans, and collaborating with healthcare professionals to ensure seamless delivery of services.

• Key Responsibilities:
• Conduct thorough assessments of patients' physical and emotional needs
• Develop and implement personalized care plans that cater to individual patients' requirements
• Collaborate with physicians and other healthcare professionals to ensure effective communication and coordination of care
• Provide education and support to patients and their families on managing chronic conditions, medications, and self-care techniques

In this rewarding role, you will have the opportunity to make a tangible difference in patients' lives while working in a dynamic and supportive environment. If you possess excellent communication skills, a compassionate nature, and a passion for delivering exceptional patient care, we encourage you to apply for this challenging and fulfilling position.

Requirements:

• Clinical Experience:
• 2-4 years of experience in a clinical setting as a Registered Nurse
• Educational Qualifications:
• Bachelor's degree in Nursing or equivalent
• Licensure:
• Valid DHA license as a Registered Nurse
• Professional Development:
• Maintain professional knowledge through ongoing education, workshops, and participation in professional societies

About Us:

We offer a competitive compensation package and opportunities for growth and development in a fast-paced and innovative healthcare organization.

How to Apply:

Please submit your application, including your resume and cover letter, to us today. We look forward to reviewing your qualifications and discussing how you can contribute to our team.

Job Description:

• Welcomes patients or their families and determines the nature of their inquiry.
• Provides information to assist patients or refers them to appropriate contacts within the organization or elsewhere.
• Advocates for patients' and their families' rights, confidentiality, information, and education.
• Develops and maintains a feedback/complaint procedure for customers to use and receive redressal.
• Communicates all information to Floor Supervisors on a daily basis.
• Expedites the flow of visitors/patients and ensures each person receives outstanding customer service by providing a friendly environment, timely and prompt assistance, and optimizing waiting time. Provides adequate information as needed.
• Provides information about medical insurance coverage to patients and diligently checks it before sending them to the doctor.
• Investigates patient/visitor concerns and implements appropriate courses of action.
• Ensures proper billing of services rendered by patients through the Hospital Information System (HIS).
• Keeps accurate records of discussions or correspondence with customers.
• Performs duties related to handling patient/telephone/cash/back office work as specified in the duty roster.
• Performs other related duties incidental to the work described herein, as assigned by higher authorities.
• Provides communication support to assist colleagues, including clinicians and nurses, in communicating with patients who have language barriers, thereby ensuring smooth information flow in clinic settings or otherwise.

Responsibilities:

A graduate degree in any discipline is preferable.

A minimum of 1-year experience as a receptionist in a patient-focused environment, preferably with experience operating a multi-line switchboard system.

Interest in working in a hospital-related environment.

Exceptional interpersonal skills, maturity, good judgment, and the ability to communicate professionally with diverse individuals are essential.

Superior phone etiquette skills are required.

Efficient organizational skills and the ability to handle multiple responsibilities under pressure while maintaining composure are necessary.

The ability to work independently with minimal supervision is also required.

Reliability, punctuality, dependability, and responsiveness are essential qualities.

Excellent command of oral and written English is required, and Arabic language proficiency is advantageous but not essential.

Job Title: Nursing Professional

The primary responsibility of this role is to provide high-quality patient care, prioritizing their health, wellbeing and safety at all times. This involves assessing, planning, implementing and evaluating the needs of patients.

1. Deliver patient-centered care, educating patients and the public about various health conditions, and providing advice and emotional support to patients and their family members.
2. Conduct thorough assessments and identify patients' needs, developing and implementing personalized medical plans and treatments in collaboration with healthcare specialists.
3. Perform systematic patient assessment, collecting pertinent data about the patient's health or situation.
4. Analyze assessment information and data to determine actual and potential nursing diagnoses, problems, and issues.
5. Determine predicted and expected outcomes of the patient's planned care, working closely with the interprofessional team.
6. Create and evaluate patient care plans, ensuring effective communication with patients and bystanders.
7. Record vital signs, recognize, address, and escalate any abnormalities.
8. Maintain and update technical and clinical skills related to nursing practice.
9. Implement strategies to promote patients' health and a safe environment.
10. Understand different diagnostic tests and laboratory examinations.
11. Perform life-support techniques as per regulatory requirements and scope.
12. Prepare patients for medical examination and treatment, administering medications and monitoring patients for side effects.
13. Administer treatments such as IV fluids or blood products, monitoring patients for reactions.
14. Provide wound care management.
15. Assist in medical procedures invasive or non-invasive as needed.
16. Facilitate safe patient admission, transfer, and discharge processes.

Essential Qualifications:

• Hold an appropriate license to work as a registered nurse in the relevant regulatory health authority.
• Manage professional re-licensure.
• Hold a valid American Heart Association Basic Life Support Provider card.
• Be willing to work across departments when necessary.
• Communicate clearly and effectively in English (spoken and written).

Desirable Skills:

• Evidenced ability to work as part of an inter-professional team.
• Organizational and administrative skills with electronic medical record platforms for clinical documentation.

We are seeking a skilled and dedicated Nurse to join our healthcare team. The ideal candidate should have at least 1 year of experience in patient care and be able to work in a fast-paced environment.

1. Provide professional, efficient, and high-quality nursing care to patients at home or in a facility.
2. Perform basic medical procedures and administer medication as prescribed by healthcare professionals.
3. Monitor patients' health status and maintain accurate treatment records.
4. Advise patients on health concerns and provide preventative measures.
5. Communicate effectively with healthcare teams and other stakeholders.

• Excellent interpersonal and communication skills.
• Patient-focused attitude and ability to build strong relationships with patients and families.
• Ability to work independently and as part of a collaborative team.

This is an exciting opportunity for a skilled Nurse to grow their career in a supportive and dynamic environment. We offer competitive compensation packages, opportunities for professional development, and a collaborative work environment.

The successful candidate will have the opportunity to make a positive impact on patients' lives and contribute to the delivery of high-quality patient care.

Job Opportunity:

We are seeking compassionate and skilled healthcare professionals to join our team as Nurse Assistants. As a vital member of our nursing staff, you will provide high-quality patient care, support, and assistance to our registered nurses and other healthcare professionals.

1. Provide patient care: Assist with daily living activities, such as bathing, dressing, and feeding patients.
2. Take and record patients' vital signs, and document care provided.
3. Support nursing staff: Assist registered nurses with medical procedures, and provide general support as needed.
4. Maintain patient safety: Ensure patients' safety and well-being, and report any concerns or changes to the nursing staff.
5. Collaborate with healthcare team: Work effectively with other healthcare professionals to provide comprehensive patient care.

1. Certified Nursing Assistant (CNA) certification or equivalent
2. Completion of a state-approved CNA training program
3. At least 2 years of experience in a similar role within Healthcare & Lifesciences
4. Strong attention to detail and ability to deliver high-quality work
5. Self-starter with high resilience
6. Strong team player with ability to manage multiple stakeholders
7. Willingness to undertake 30-60% travel

Our organization is seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to patients and internal stakeholders.

Responsibilities:

1. Assist patients with registration and insurance forms
2. Help patients complete necessary forms and documentation
3. Ask patients about their concerns and refer them to the appropriate clinician
4. Send patients to the correct counter and assist them as needed
5. Organize and maintain patient records, consent forms, and payment information
6. Ensure patients are informed of any delays or changes in clinic schedules
7. Maintain high standards of hygiene and cleanliness
8. Manage office supplies and materials
9. Adhere to all organizational protocols and procedures
10. Respect patient confidentiality and dignity at all times
11. Answer incoming calls and direct them to the appropriate department or employee

Appointment Handling and Scheduling:

1. Book appointments over the phone and in-person
2. Schedule, reschedule, and cancel appointments as needed
3. Coordinate appointment requests through websites and SMS
4. Schedule hospital admissions and ensure all necessary paperwork is completed
5. Evaluate patients' financial status and determine eligibility for services
6. Verify appointment files and documents
7. Confirm appointments for the following day by phone

Insurance:

1. Coordinate with insurance coordinators for case approvals
2. Work with external partners to resolve insurance-related issues
3. Verify insurance card status and coverage
4. Check package details and requirements

Records & Data Management:

1. Process mail and ensure proper action is taken
2. Maintain accurate medical records and reports
3. Administer data entry tasks using desktop publishing programs
4. File lab reports and enter results into databases

Job Interactions:

1. Collaborate with internal teams on various projects and initiatives
2. Interact with external stakeholders to address customer inquiries and feedback

Requirements:

1. Experience in customer-facing roles or similar positions

Benefits:

This is an exciting opportunity to join our team and make a positive impact on the lives of our patients.

We are seeking a dedicated professional to provide exceptional patient care and service as a Customer Service Representative.

This role involves handling customer inquiries, resolving issues, and ensuring timely and accurate responses. Key responsibilities include:

1. Providing excellent communication, problem-solving, and phone etiquette skills
2. Demonstrating commitment to customer satisfaction
3. Handling complaints and sharing information with other departments as needed
4. Maintaining knowledge of systems and processes
5. Communicating with customers via email and phone calls
6. Preparing documentation and reports on customer correspondence
7. Performing other reasonable tasks to support the smooth operation of our organization

We are looking for a professional who can maintain a high standard of patient care and services while working in a dynamic environment.