17 Clinical Support jobs in the United Arab Emirates

Bachelor of Business Administration(Management)

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1 Vacancy

Job Description

Job Description

The Patient Care Coordinator serves as a vital link between patients, healthcare providers, and healthcare facilities, ensuring that patients receive the best possible care. This role involves managing patient appointments, handling logistics, and ensuring that all necessary information is properly communicated among healthcare professionals and patients. A Patient Care Coordinator must possess excellent communication, organizational, and customer service skills to efficiently manage the flow of healthcare services. This role is crucial for enhancing patient satisfaction and optimizing healthcare operations by coordinating different services and enabling effective collaboration between various stakeholders in the healthcare system.

• Coordinate patient appointments and follow-ups to ensure timely healthcare services.
• Manage patient files and medical records while maintaining confidentiality and accuracy.
• Serve as the primary contact between patients and healthcare providers for communication.
• Facilitate patient education regarding treatment options, prescriptions, and medical advice.
• Assist healthcare providers in managing schedules and optimizing patient flow efficiently.
• Address patient concerns and queries regarding their healthcare experiences and requirements.
• Develop and maintain positive relationships with patients, families, and healthcare teams.
• Ensure compliance with healthcare regulations and standards in all coordinating activities.
• Coordinate with insurance companies and billing departments for claims processing tasks.
• Monitoring patient progress and communicating updates to families and healthcare providers.
• Organize and participate in meetings related to patient care plans and improvements.
• Handle administrative tasks related to scheduling, communication, and documentation processes.

• Bachelor's degree in healthcare administration, nursing, or related field preferred.
• Previous experience in a healthcare setting or in patient care coordination roles.
• Excellent communication skills, both verbal and written, for effective coordination.
• Strong organizational skills to manage multiple tasks and priorities simultaneously.
• Ability to maintain confidentiality of patient information in compliance with regulations.
• Proficiency in using healthcare management software and electronic medical records systems.
• Compassionate attitude and a patient-focused approach to care coordination roles.
• Ability to work independently as well as collaboratively within a diverse healthcare team.

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We are seeking a highly skilled and compassionate nursing professional to provide and coordinate patient-centric care under the supervision of a Registered Nurse.

The successful candidate will ensure compliance with ethical and professional standards set by regulatory authorities. This will involve delivering quality patient care, ensuring patient safety, creating a conducive environment for positive patient experiences, and contributing to a learning environment that builds employee competence.

Responsibilities include working effectively as part of a multi-professional team and utilizing excellent communication and interpersonal skills.

Requirements for this role include a Nursing Diploma and at least two years of OPD experience, preferably in a similar setting. The ideal candidate will be able to apply their knowledge and skills to drive positive outcomes and contribute to a collaborative work environment.

As an equal opportunities employer, we welcome applications from all qualified candidates who share our commitment to excellence and quality care.

This role is for a skilled Healthcare Professional who will work as a Patient Care Coach / Health Educator. The selected candidate will provide compassionate and empathetic guidance to help patients manage the impact of their condition and receive their treatment effectively.

The role involves regular patient contact, both in person and by telephone, and is responsible for building rapport and addressing patients' personal challenges and needs. They facilitate communication between patients, physicians, and third-party payers to motivate shared treatment goals.

Main Responsibilities:

• Provide educational support to patients on their conditions, medications, and self-management practices.
• Ensure patients understand their condition and medication, and know when to seek help.
• Support patients through their pain points to ensure a seamless journey.
• Maintain accurate and complete patient records.
• Meet or connect with patients regularly for ongoing education and support.
• Protect patient data privacy and ensure confidentiality at all times.

Requirements:

• Education: Not specified
• Experience: Minimum 2 years as Care Coach or Educator
• Driving License is required or candidates should have their own transportation.

Skills & Qualifications:

• Excellent written and oral communication skills in Arabic and English (preferable).
• Strong interpersonal and team collaboration skills.
• Proficiency with audio/visual equipment and computers.
• Creative patient advocate mindset to maximize care quality.
• Mobility within the assigned territory.
• Adaptability to changing situations.
• Willingness to learn and improve continuously.
• Optimistic and encouraging attitude.

Job Function: This role is a Healthcare Provider position in the Health and Human Services industry.

Employment Type: Full-time position available.

Seniority Level: Entry level candidates are encouraged to apply.

We are seeking a skilled Patient Affairs Specialist to provide exceptional patient care and support in a fast-paced healthcare environment.

As a key member of our team, you will be responsible for welcoming patients, managing appointments, handling inquiries, and coordinating with medical teams to ensure seamless care.

Key responsibilities include:

• Providing warm and professional welcome to patients
• Managing patient check-ins and check-outs
• Coordinating patient appointments and scheduling
• Assisting with insurance verification and billing inquiries
• Serving as the primary contact for patient inquiries and concerns

To succeed in this role, you will require:

• Bachelor's degree in Healthcare Administration, Business, or related field (preferred)
• 2+ years experience in front-desk, patient affairs, or customer service roles (preferably healthcare or hospitality)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking skills
• Proficiency in EMR systems, CRM software, and scheduling tools

This is an exciting opportunity to join our team and contribute to delivering exceptional patient care. If you have a passion for providing outstanding customer service and working in a dynamic healthcare environment, we encourage you to apply.

Position Purpose

The Intern - Patient Care plays a vital role in supporting and managing Patient Support Programs, ensuring that
patients receive timely, compassionate, and professional assistance throughout their treatment journey.
The Intern - Patient Care serves as a trusted advocate and a caring voice, ensuring no patient lives their patient
support program journey alone. From coordinating services to provide guidance and quality care, the intern brings
clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether
in the field or the office, every action is taken to make each patient’s experience convenient and compliant.
At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe,
so patients have the chance to receive and maximize the medical benefits and support they deserve.

Duties and Responsibilities
• Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by
liaising with key stakeholders.
• Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.
• Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program
procedures.
• Maintain accurate, complete patient files, prepared for timely submission in line with project standards.
• Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support
program implementation.
• Ensure patients receive their medications efficiently and without delay.
• Prepare and maintain regular reports on program performance, including patient numbers, services provided,
and quality assurance metrics, in collaboration with the team.
• Maintain and update electronic records related to patient data and quality assurance.
• Participate in and complete all required training, including product training, pharmacovigilance, and any other
client-provided or Axios-mandated trainings.
• Report any adverse events or product complaints in line with client requirements and Axios Standard Operating
Policies and Procedures (SOPPs).
• Perform administrative duties related to program operations and general office support.
• Utilize Axios’ Patient Management System (PMS) exclusively for all program activities.
• Ensure a solid understanding and consistent application of international standards and relevant Axios policies
and procedures.
• Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.
• Promote awareness of escalation protocols for any deviations or non-compliance issues.
• Support governance and operational monitoring activities across all Axios programs.
• Perform additional duties as assigned by your line manager

Relationships
• Work closely with the Line Manager and the assigned program team.
• Work with the related divisions of Axios.
• Maintain ongoing and frequent communication with Axios staff.
• External Partners.

Competencies
• Application of job knowledge.
• Concern for order and quality.
• Adaptability and flexibility.
• Dependability.
• Teamwork.

Educational Background and Experience • A Degree or Diploma in any medical background or social work is ideal
• 0-1 year of working experience in a healthcare or scientific field or NGO is ideal
• Experience in data monitoring and management is an advantage, though not required.
• Experience coordinating and handling logistics/supply chain is an advantage, though not required.• Experience in customer service management

Job Circumstances
• The position is based in our regional office, #J-18808-Ljbffr

We're seeking a highly organized and friendly Veterinary Receptionist to be the welcoming face of our clinic, providing exceptional customer service and supporting our veterinary team.

• Greet pet owners with warmth and professionalism.
• Manage front desk duties, including scheduling and coordinating appointments.
• Provide top-notch customer support and assist clients with inquiries.
• Support client communication, including calls and messages, as needed.
• Contribute to day-to-day administrative operations of the clinic

As a key member of our team, you will:

• Develop and maintain strong relationships with pet owners and our veterinary team.
• Ensure seamless communication between clients and staff.
• Assist with managing appointment schedules and ensure timely processing of client information.
• Provide accurate and timely responses to client inquiries.

To succeed in this role, you should possess:

• Exceptional verbal and written communication skills.
• A positive attitude and a genuine love for animals.
• Previous experience in a veterinary receptionist role is not required, but a willingness to learn and grow with our team is essential.

Our ideal candidate will enjoy a dynamic and supportive work environment where they can grow and develop their skills. As a member of our team, you will have opportunities to:

• Develop your communication and interpersonal skills.
• Work closely with a dedicated and compassionate team.
• Make a meaningful contribution to the well-being of pets and their owners.

If you're passionate about delivering exceptional customer service and working in a fast-paced, animal-focused environment, we encourage you to apply for this exciting opportunity.

At the heart of our healthcare team, we seek a dedicated Registered Nurse to join our dynamic and compassionate unit. As a skilled professional, you will play a vital role in delivering high-quality patient care and making a meaningful difference in the lives of our patients.

The successful candidate will be responsible for providing expert nursing care to patients with diverse needs, promoting health education, and collaborating effectively with multidisciplinary teams to achieve exceptional patient outcomes.

To excel in this challenging and rewarding role, you should possess excellent clinical skills, a strong commitment to patient safety, and a passion for delivering exceptional patient experiences.

We offer a supportive work environment, opportunities for career growth and development, and a comprehensive benefits package that reflects our organization's commitment to the well-being of our employees.

• Essential Qualifications:
• Current registration as a Registered Nurse with the relevant regulatory authority
• Proven experience in a similar role, with a focus on patient care and team collaboration
• Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Excellent communication and interpersonal skills, with a strong emphasis on empathy and compassion

• A competitive salary and benefits package

We are a leading provider of healthcare services, committed to delivering exceptional patient care and promoting health and wellness in our community.

We believe in fostering a culture of excellence, respect, and teamwork, where every employee has the opportunity to grow and thrive.

Onte Group is seeking a compassionate and dedicated caregiver to provide continuous high-quality care to a long-term patient located in Abu Dhabi. This vital role focuses on enhancing the quality of life for our patient, prioritizing both physical and emotional well-being.

Key Responsibilities:

• Assist the patient with daily living activities such as bathing, dressing, grooming, and meal preparation
• Monitor the patient's health and report any changes or concerns to healthcare professionals
• Administer medication as prescribed and assist with physical therapy exercises if required
• Provide companionship and emotional support, engaging the patient in social and recreational activities
• Maintain a safe and clean living environment, ensuring the patient's comfort and hygiene
• Document daily care provided and any significant observations about the patient's condition
• Coordinate with family members and healthcare teams to ensure comprehensive care plans are followed
• Uphold the dignity and privacy of the patient at all times

Requirements:

• Proven experience as a caregiver, particularly for long-term patients
• Understanding of basic healthcare principles and practices
• Strong interpersonal skills with a genuine love for helping others
• Ability to follow care plans and instructions from healthcare professionals
• Excellent observational skills and attention to detail
• Ability to remain calm and patient in challenging situations
• Reliability and dependability in attendance and care delivery
• Flexible availability to accommodate the needs of the patient

We are seeking skilled healthcare professionals to join our team at HealthHub Clinics in Jumeirah Village Circle, Dubai.

The ideal candidate will be a compassionate and experienced Registered Nurse with a valid DHA license and fluent in Tagalog or Arabic.

• Deliver high-quality patient care to outpatient patients.
• Assist physicians during consultations and minor procedures.
• Administer medications and treatments as prescribed.
• Maintain accurate documentation and patient records.
• Provide health education and discharge instructions to patients and families.
• Ensure infection control and patient safety protocols are followed at all times.

• Valid DHA license as a Registered Nurse.
• Fluent in Tagalog or Arabic.
• Currently based in Dubai and able to travel to Jumeirah Village Circle (JVC).
• Minimum of 2 years nursing experience, preferably in outpatient or ambulatory care.
• Excellent communication and interpersonal skills.
• Ability to work in a multicultural, team-oriented environment.

We offer a competitive salary and benefits, a 5-day workweek, and a modern clinical setting with advanced medical systems. We aim to provide excellent service and ensure a positive candidate experience from start to finish.