1 404 Collections Representative jobs in the United Arab Emirates
Customer Service Representative - Financial Services
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Our mission is to deliver exceptional customer service by providing product and service information, resolving issues, and ensuring high-quality standards.
Job Purpose:This role requires a strong team spirit, motivation, and a friendly environment with customers and colleagues.
Key Responsibilities:- Handle customer inquiries related to products, services, and billing.
- Resolve customer complaints by identifying the root cause, selecting the best solution, and following up to ensure resolution.
- Maintain accurate customer records by updating history through service requests and notes.
- Achieve set targets for service standards and customer satisfaction scores for inbound calls and outbound calls.
- Support customers in making their financial processes smooth by generating online passwords for all personal banking channels.
- Contribute to business growth by generating new prospects and leads for all bank products.
- Ensure compliance with anti-money laundering regulations under local laws.
- Recommend potential products or services to management by analyzing customer needs and preferences.
- Collaborate with the team to achieve common goals and demonstrate flexibility in adhering to scheduled shifts.
- High School Diploma or equivalent in any discipline.
- 1-2 years of experience in customer service or contact centre operations.
- Excellent communication skills in English and/or Arabic.
- Strong problem-solving and conflict resolution skills.
- Ability to multitask and maintain accurate records.
Financial Services
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In Financial Services you will be responsible for advising banks insurers fintechs and asset managers on strategy digitalization regulatory adaptation and operational efficiency. Your work will shape the future of finance across markets.
Qualifications :
Were looking for people who display:
- Excellent academic record(Bachelor Masters MBA PhD etc.)
- Relevant practical and international experience
- Strong analytical and creative problem solving skills
- Entrepreneurial spirit and a winning personality
Additional Information :
Are you a game changer and want to shape the future with us
If so we look forward to receiving your CV and cover letter
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrFinancial Services Coordinator
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We are seeking a highly skilled professional to handle daily accounting tasks and provide secretarial support.
Candidates with experience in accounts will be considered for this role.
Excellent proficiency in computer applications, including Quickbooks and MS Office (particularly Outlook, Word, and Excel), is essential.
Key Responsibilities:- Manage accounts payable and receivable, including processing invoices and reconciling bank statements.
- Prepare invoices and bills for accounts payable and receivable.
- Oversee daily secretarial duties.
The ideal candidate will possess strong organizational skills and the ability to multitask efficiently.
Experience with financial software and systems is highly desirable.
A team player with excellent communication skills is required for this position.
Financial Services Professional
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Job Description:
">We are seeking a skilled finance professional to support our credit control and billing functions in a legal environment. The ideal candidate will have experience working with international law firms and possess strong background knowledge in credit control, billing, and VAT compliance.
">The selected individual will be responsible for managing the credit control process, following up on unpaid invoices, resolving client queries, preparing and posting bills and credit notes, and running WIP and debtor reviews.
">Additionally, the role involves ensuring compliance with relevant rules and regulations, such as SAR and VAT, and supporting ad hoc finance tasks and projects.
">Requirements:
">- ">
- Experience in a law firm (mandatory) ">
- Strong background in credit control and billing ">
- Knowledge of VAT, SAR, and banking processes ">
- Good attention to detail and communication skills ">
- Advanced Excel skills; Aderant experience is an advantage ">
What You'll Bring:
">As a seasoned finance expert, you will bring a unique combination of skills and experience to this role. Your ability to communicate effectively and work independently will be key to success.
">By joining our team, you will contribute to the delivery of high-quality financial services and support the growth of our organization.
"),Financial Services Director
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The role involves working with a multinational/multicultural team responsible for the development, placement, and servicing of FINPRO business throughout the MENA region.
Collaborating with colleagues from Marsh's regional organization, its extensive retail network, and other global FINPRO hubs provides specialist client servicing capabilities, world-class product solutions, and access to local/regional markets.
As a Senior FINPRO Broker, you will be responsible for advising and placing clients' risks within the (re)insurance and risk marketplace to ensure retention of existing business and support for new wins to meet challenging growth targets.
The role requires enhanced technical knowledge, strong negotiation skills to obtain the best terms, conditions, coverage, and pricing for clients from the reinsurance market, and excellent communication skills to liaise with the network, present our terms, and make recommendations to clients and prospects.
Key Responsibilities:
- Engage strongly with retail teams across MENA, focusing on new business by: Providing strategic input in sales and planning processes Collecting risk information and coverage requirements Presenting terms and analysis to clients and colleagues Executing placement strategies Placing risks with reinsurers as instructed, managing client expectations Providing final closing documentation
- Identify and pursue sales opportunities to grow the FINPRO portfolio, including cross-selling with regional and global teams.
- Focus on ReInsurance/Fac Re opportunities within UAE, KSA, GCC, MENA, and beyond.
- Identify needs for new products and develop innovative client solutions.
- Coordinate resources to drive sales to completion.
- Consult with management and teams on complex client issues or claims, develop clear communication, and drive solutions for excellent client service.
- Relevant college/university degree preferably but not essential At least 5 years of experience in insurance/reinsurance, preferably in broking Strong technical knowledge in reinsurance of Financial and Professional Lines products e.g., D&O, PI, Commercial Crime, Specie Ability to analyze financial statements Growth mindset with a sales focus Strong work ethics Excellent communication and interpersonal skills Strong analytical thinking and negotiation skills No travel restrictions across the region and globally Fluent in English verbal and written
- Experience with FINPRO products Experience providing insurance or risk solutions to commercial institutions 5+ years of Financial and Professional Lines broking in a multinational environment Diverse background understanding client needs beyond FINPRO Client management experience UAE/DIFC Financial Lines market exposure Access to global markets
- Fluency in multiple languages
- Excellent networking skills
- A results-driven approach
- Strong leadership abilities
- Hybrid working model allowing 2 days remote work per week Competitive Benefits Package including annual leave medical cover life assurance employee assistance program flexible benefits
If interested please submit your CV in English
Financial Services Manager
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The client is a prominent financial institution with a strong international presence, including extensive operations in the UAE.
They offer a comprehensive range of banking services, including a dedicated wealth management division focused on providing tailored financial solutions to their clientele.
- Develop and Implement Wealth Management Propositions: Create and execute entire wealth management offerings for the UAE market, ensuring alignment with target segments and risk parameters.
- Drive Sales and Service Excellence: Lead efforts to achieve business targets through effective sales strategies, a strong sales force system, and maintaining high standards of customer service.
- Ensure Governance, Compliance, and Regulatory Adherence: Oversee strict adherence to internal policies, successful audits, and all regulatory requirements set by UAE authorities.
- Lead Training and Coaching Initiatives: Continuously train and develop the wealth management team and branch staff, focusing on product knowledge, customer needs, and certification.
- Manage Key Stakeholders and Programs: Foster strong relationships with internal and external stakeholders, and manage the end-to-end lifecycle of the wealth management program, ensuring timely execution of deliverables.
The Successful Applicant should possess:
- Possesses over 10-15 years of extensive experience in wealth management, coupled with a postgraduate qualification (preferred).
- Demonstrates in-depth understanding of the global financial industry and technical expertise in UAE markets.
- Highly knowledgeable about regulatory requirements across various jurisdictions pertaining to wealth management.
- Proven ability to develop and execute strategic wealth management propositions that drive market share and profitability.
- A strong leader capable of training and coaching teams, ensuring governance and compliance, and managing key stakeholders effectively.
Financial Services Coordinator
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Job Description
We are seeking a highly organized and skilled Accounts assistant to provide day-to-day support and coordination to our Accounts department. As an Accounts assistant, you will be responsible for providing administrative support, maintaining accurate financial records, and ensuring timely and accurate processing of accounts payable and receivable.
">Key Responsibilities:
">- Record Financial Transactions: Accurately record financial transactions in Tally software, including invoices, payments, receipts, and expenses. ">
- Manage Accounts Receivable and Payable: Manage accounts receivable and accounts payable processes, including invoicing clients and processing supplier invoices. ">
- Maintain Petty Cash: Maintain petty cash. ">
- Prepare and File Tax Returns: Assist in preparing and filing tax returns, ensuring compliance with local, state, and federal tax regulations. ">
- Review Financial Statements: Prepare and review financial statements, balance sheets, and income statements. ">
Required Skills and Qualifications:
">- Hands-on experience with accounting and ERP software - Tally prime. ">
- Experience with general ledger functions. ">
- Excellent interpersonal skills, both written and verbal. ">
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Financial Services Specialist
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The selected candidate will be responsible for maintaining accurate and up-to-date financial records, ensuring compliance with all relevant laws and regulations.
Responsibilities:- Prepare and review financial statements and reports.
- Manage accounts payable and accounts receivable.
- Develop and implement internal controls to ensure accurate financial reporting.
Key Performance Indicators (KPIs) of the role include preparing and reviewing financial statements and reports, managing accounts payable and accounts receivable, and developing and implementing internal controls.
Requirements:- Relevant experience in accounting and financial software.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
To be successful in this position, you should have strong organizational and time management skills. You should also be proficient in Microsoft Office Suite, specifically Excel.
Auditor - Financial Services
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Join a dynamic team as an Associate Auditor Government Nonprofit Entities Audit.
About the RoleWe are seeking a detail-oriented and analytical professional to assist in executing financial statement audits according to FAA standards and international norms.
- The ideal candidate will have strong knowledge of financial statements systems processes and procedures.
- Prepare for auditing activities by understanding financial statements systems processes and procedures.
- Assist in executing the financial statement audit plan by performing initial audit activities within your expertise ensuring quality and timeliness.
- Participate in projects related to your responsibilities guided by experienced role holders.
- Support and assist during audits as needed.
- Bachelor's Degree in Finance Business or Accounting.
- 0-2 years of relevant experience.
- Job Category: Audit
- Educational Level: Bachelor
- Nationality: UAE Only
- Employment Type: Full-time
- Schedule: Full-time
A supportive team environment and opportunities for growth and development.
Key performance indicators and feedback mechanisms to ensure accountability and progress.
A comprehensive benefits package including health insurance retirement savings and paid time off.
A collaborative and inclusive work culture that values diversity equity and inclusion.
Financial Services Professional
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Job Opportunity: Accountant Assistant
We are seeking a motivated individual to join our dynamic team as an Accountant Assistant. This role is ideal for students or fresh graduates aiming to gain hands-on experience in accounting, taxation, and audit practices.
- Assist in preparing and reviewing financial statements in accordance with IFRS standards.
- Support in bookkeeping, bank reconciliations, and general ledger maintenance tasks.
- Assist in VAT & Corporate Tax compliance and filings with the relevant authorities.
- Support the audit team with documentation and client deliverables.
- Maintain accurate records and organized filing systems.
- Perform other ad-hoc accounting tasks assigned by senior accountants.
- Pursuing or recently completed ACCA, ICAEW, CPA, or equivalent qualification.
- Strong knowledge of basic accounting principles and standards (IFRS/IAS).
- Proficient in MS Excel and accounting software.
- Strong analytical, problem-solving, and time management skills.
- Good communication skills (written and verbal) in English.
- Detail-oriented, eager to learn, and able to work in a fast-paced environment.
- Opportunity to work in a recognized Approved Employer environment.
- Hands-on exposure to real client work across multiple industries.
- Professional mentorship from qualified accountants and tax consultants.
- Internship completion certificate and reference letter.
- Stipend (if applicable) and potential full-time employment based on performance.
- Networking opportunities with finance professionals.