617 Commercial Banking jobs in the United Arab Emirates
Relationship Manager - Commercial Banking
Posted today
Job Viewed
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Relationship Manager - Commercial Banking
Date: Sep 30, 2025
OverviewRelationship Manager - Commercial Banking (Mid Corporate)
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business area
The Corporate & Investment Banking Group (CIBG) provides a portfolio of corporate banking services, including investment & transaction banking as well as financial market solutions. This sophisticated product suite is powered by efficient digital platforms and distribution channels. It serves a broad range of clients both domestically and across the MENA region, including government entities, financial institutions, large to mid-size corporates, and commercial clients (SMEs), and maintains strategic relationships with leading banks globally
We are actively seeking an ambitious professional to join our Commercial Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
Accountabilities- Acquire new clients; complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
- Offer new solutions, enroll clients for alternate channels and value added services, based on the requirements of the client, to increase transaction volumes and grow the assigned portfolio
- Build and maintain a dossier for each client detailing a 360-degree view to ensure current and future needs are captured
- Conduct client visits to understand and report on risk profile and highlight/update approving authorities with any changes in risk profile
- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
- Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximise own contribution to business performance
- Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- At least 5 years of experience in managing relationships and portfolio of clients
- Bachelor’s Degree in Business, Accounting or Finance
- Knowledge of balance sheet analysis and key financial ratios
- Competitive Salary : All employees are eligible for one of our rewarding variable pay plans.
- Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrSpecialist- Commercial Banking
Posted today
Job Viewed
Job Description
Generic Accountability
- KYC & onboarding governance framework ensure a thorough understandingof on-boarding governance framework to onboard as CB & banks processes/guidelines.
- Ops Risk Management : adhere to SOPs to ensure the processing of customer transactions.
- Compliance Risk Management : Ensure complete understanding & adherence to compliance risk management.
- AML & Transaction monitoring : act immediately on AML alerts to mitigate risks. Further liaise with internal stakeholders to initiate immediate actions.
- Channel migration : educate customers on the key benefits of migrating to channels and further assist to onboard customers on channels.
- Product Knowledge : deep understanding of business banking products to increase cross-sell and hence revenue per client.
- Customer Excellence : Deliver best in class services for Business Banking customers at the Business Banking desks. Ensure that customers are satisfied and are provided the best services
- Complaint Management : Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensures timely follow-up and escalation of client issues.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards. Being Team Player & Coordination with RM/Sr RM.
Job Specific Accountabilities / KPIs
Customer Onboarding
- Ensure client onboarding of New to Bank clients for Liabilities Business Accounts and Deposits mobilization.
- Upselling /Cross selling to existing client base by marketing ofall products of the bankincluding Trade unfunded products (100% cash backed proposition).
- Enable i-Banking Online platform channel Migration & Activation for all existing & NTB client base for superior client experience and enhanced revenues.
- Generate Referrals by referring clients to other coverage sales channels & Liability RMs PB for Revenue generation products viz. TWC PL Assets Fx Investments Banca Liabilities WPS & Retail products.
- Maintain customer documents and files in accordance with banks policies and procedures. Ensures accuracy of all bank forms and documents executed by the customer.
- Implement a structured calling program to give effect to the relationship plan pertaining to existing customers.
- Perform ongoing credit risk management and daily monitoring of credit portfolio. Resolve and minimize pending deferrals and limit expiry across borrowing portfolio.
- Timely response to internal and external emails and communications. Responsible for preparing and assisting in business banking customerrequirements.
- Gather requisite information and documents for preparation of Credit Applications Credit Assessment & Approval.
- Pro-actively work to maximize customer satisfaction and requirements of clients. Analyze process issues to streamline the overall customer experience.
Internal Processes
- Adhere to the prescribed Sales & Compliance processes as per Banks policies. Implement governance & controls to proactively identify manage and minimize/mitigate potential losses to the franchise.
- Ensure strict adherence to Risk Control Assessment RCA process across all areas of Business Banking Department - Selling Client Onboarding Recruitment Training Performance Management Human Resources Fraud Control Operations and Client Application & KYC Documentation etc.
- Ensure customer onboarding and various other services to Business Banking customers are managed within current policies and procedures. Any deviations to be backed by requisite approvals.
- Manage service delivery expectations of customers to sustain positive NPS score and minimize NPS detractors in the managed portfolio.
- Receive inbound customer calls redirected to RMs by Branches / Call Center / Client Services and attend till resolution of complaint / query response.
- Monitor transactions in customer accounts are in line with KYC. Ensures timely processing of all customers-initiated transactions to enable increased share of wallet.
- Obtain customer information and reply to AML alerts raised on assigned accounts within timelines co-ordinate for issuance of Liability letter / No Liability letter and subsequent settlement of loan.
#LI-MM2
Qualifications :
Minimum Qualification
Bachelors Degree in Business Administration Finance Banking or a related major field of study is preferred.
Minimum Experience
5 years relevant experience in the Corporate Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.
Remote Work :
No
Employment Type :
Full-time
#J-18808-LjbffrSpecialist- Commercial Banking
Posted today
Job Viewed
Job Description
- Full-time
- Division: Personal, Wealth & Business Banking
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together
Job DescriptionGeneric Accountability
- KYC & onboarding governance framework – ensure a thorough understandingof on-boarding governance framework to onboard as CB & bank's processes/guidelines.
- Ops Risk Management : adhere to SOPs to ensure the processing of customer transactions.
- Compliance Risk Management : Ensure complete understanding & adherence to compliance risk management.
- AML & Transaction monitoring : act immediately on AML alerts to mitigate risks. Further liaise with internal stakeholders to initiate immediate actions.
- Channel migration : educate customers on the key benefits of migrating to channels and further assist to onboard customers on channels.
- Product Knowledge : deep understanding of business banking products to increase cross-sell and hence, revenue per client.
- Customer Excellence : Deliver best in class services for Business Banking customers at the Business Banking desks. Ensure that customers are satisfied and are provided the best services
- Complaint Management : Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensures timely follow-up and escalation of client issues.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. Being Team Player & Coordination with RM/Sr RM.
Job Specific Accountabilities / KPIs
Customer Onboarding
- Ensure client onboarding of New to Bank clients for Liabilities Business Accounts and Deposits mobilization.
- Upselling /Cross selling to existing client base by marketing ofall products of the bankincluding Trade unfunded products (100% cash backed proposition).
- Enable i-Banking Online platform channel Migration & Activation for all existing & NTB client base for superior client experience and enhanced revenues.
- Generate Referrals by referring clients to other coverage sales channels & Liability RMs, PB for Revenue generation products viz. TWC, PL Assets, Fx, Investments, Banca, Liabilities, WPS & Retail products.
- Maintain customer documents and files in accordance with bank's policies and procedures. Ensures accuracy of all bank forms and documents executed by the customer.
- Implement a structured calling program to give effect to the relationship plan pertaining to existing customers.
- Perform ongoing credit risk management and daily monitoring of credit portfolio. Resolve and minimize pending deferrals and limit expiry across borrowing portfolio.
- Timely response to internal and external emails and communications. Responsible for preparing and assisting in business banking customerrequirements.
- Gather requisite information and documents for preparation of Credit Applications, Credit Assessment & Approval.
- Pro-actively work to maximize customer satisfaction and requirements of clients. Analyze process issues to streamline the overall customer experience.
Internal Processes
- Adhere to the prescribed Sales & Compliance processes as per Bank's policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise.
- Ensure strict adherence to Risk Control Assessment RCA process across all areas of Business Banking Department - Selling, Client Onboarding, Recruitment, Training, Performance Management, Human Resources, Fraud Control, Operations, and Client Application & KYC Documentation etc.
- Ensure customer onboarding and various other services to Business Banking customers are managed within current policies and procedures. Any deviations to be backed by requisite approvals.
- Manage service delivery expectations of customers to sustain positive NPS score and minimize NPS detractors in the managed portfolio.
- Receive inbound customer calls redirected to RMs by Branches / Call Center / Client Services and attend till resolution of complaint / query response.
- Monitor transactions in customer accounts are in line with KYC. Ensures timely processing of all customers-initiated transactions to enable increased share of wallet.
- Obtain customer information and reply to AML alerts raised on assigned accounts within timelines co-ordinate for issuance of Liability letter / No Liability letter and subsequent settlement of loan.
#LI-MM2
QualificationsBachelor's Degree in Business Administration, Finance, Banking or a related major field of study is preferred.
5 years' relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.
Job Location #J-18808-LjbffrCommercial Banking Specialist
Posted today
Job Viewed
Job Description
Job Title:
A Commercial Banking Expert is needed to deliver exceptional customer service and drive revenue growth through effective relationship management.
This role involves managing client relationships, identifying new business opportunities, and ensuring clients receive high-quality service and support.
- Manage client relationships and identify new business opportunities through regular calls, meetings, and visits.
- Upsell and cross-sell existing clients on a range of commercial banking products and services.
- Maintain accurate records of client interactions, including meeting notes and follow-up actions.
- Work collaboratively with internal stakeholders, including Relationship Managers, Credit Analysts, and Operations teams.
- Develop and maintain in-depth knowledge of commercial banking products and services, including trade finance, cash management, and lending solutions.
Key qualifications include a bachelor's degree in Business Administration, Finance, or a related field, and at least 5 years of experience in commercial banking with a focus on relationship management and business development. Excellent communication and interpersonal skills are also required.
The ideal candidate will have strong analytical and problem-solving skills, with the ability to analyze complex financial data and develop effective solutions.
Manager- Commercial Banking
Posted today
Job Viewed
Job Description
Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
Key Accountabilities:
- Credit analysis, analyzing audited financials and preparation of Credit Proposals.
- Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.
- Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.
- Follow-up on origination and execution of customer transactions.
- Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
- Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the bank.
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
- Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
Job Context:
- Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank s policies and procedures.
- Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.
- Be highly alert to cross-sell opportunities identified by accessing clients needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.
- Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
- Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
- Greet and orient the clients in products and services of the bank.
- Execute relevant financial transactions for clients in line with service quality standards and bank policies and procedures.
- Ability to identify an acceptable level of lending risk, in line with bank s risk appetite statement, and to maximize profit from that transaction.
- Accountable for maintaining high data quality standards by ensuring information captured in the Bank s systems and documentation are correct and maintained in a timely manner.
- Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.
- Collaborate with peers in the bank to ensure effective support and service delivery.
- Provide support and information to accomplish individual and team sales goals.
- Generate internal and external reports for checks on prospect and existing customers.
- Perform any other business task requested by the line manager.
Desired Candidate Profile
- Bachelor s degree in business administration, Finance, Banking or a related major field of study is preferred
- 5 years relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.
Company Industry
- Banking
- Broking
Department / Functional Area
- Finance
- Treasury
Keywords
- Manager- Commercial Banking
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First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger together.
#J-18808-LjbffrSenior Relationship Manager - Commercial Banking
Posted today
Job Viewed
Job Description
Senior Relationship Manager - Commercial Banking
Date: Sep 19, 2025
Description
Senior Relationship Manager – Commercial Banking (Mid Corporate)
At ADCB, we nurture a diverse, inclusive community where every voice is valued. We are committed to your professional growth and welcome ambitious professionals to join our Commercial Banking team.
About the business areaADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients. With local operations in the United Arab Emirates and regional offices in Egypt and Kazakhstan, our group bridges banking corridors across the Middle East and North Africa region. We support business growth from account opening to IPOs and beyond.
We are actively seeking an ambitious professional to join our Commercial Banking team to redefine excellence in UAE banking.
Responsibilities- Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
- Offer existing clients new solutions, enroll clients for alternate channels and value-added services to increase transaction volumes and grow the assigned portfolio
- Review client dossiers to capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships
- Conduct client visits; understand and report on risk profile and highlight/update approving authorities with changes to enable necessary action
- Adhere to relevant organisational and departmental policies, processes, standards and deliver the required standard of service to customers and stakeholders
- Manage self in line with the bank’s people management policies to maximize own contribution to business performance
- Demonstrate ADCB Service Standards to deliver required levels of service in all internal and external customer interactions
- Bachelor’s degree in Business, Accounting or Finance
- At least 7 years of experience in banking, managing relationships and a portfolio of clients
- Balance Sheet Analysis
- Key Financial Ratios
- Competitive Salary : We offer a competitive market salary, and employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package : Includes medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts, and children education assistance (for certain levels).
- Flexible and Remote Working Options : Flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities : Continuous learning and development through instructor-led courses, e-learning, on-the-job training and professional programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrSenior Relationship Manager - Commercial Banking
Posted today
Job Viewed
Job Description
Senior Relationship Manager - Commercial Banking
Date: Sep 19, 2025
Description
Senior Relationship Manager – Commercial Banking (Mid Corporate)
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
About the business area
ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercial, corporate and institutional clients.
With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region.
From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB.
We are actively seeking an ambitious professional to join our Commercial Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include :
- Acquire new clients, complete financial analysis and submit accurate credit applications to ensure an excellent on-boarding experience; achieve assigned targets and secure profitable business transactions
- Offer existing clients new solutions, enroll clients for alternate channels and value added services to increase transaction volumes and grow the assigned portfolio
- Review client dossiers to ensure capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships
- Conduct client visits; understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action to be taken
- Adhere to all relevant organisational and departmental policies, processes, standard and in a consistent manner while delivering the required standard of service to customers and stakeholders
- Manage self in line with the bank’s people management policies, procedures, processes and practices to ensure adherence and to maximize own contribution to business performance operating procedures and instructions so that work is carried out to the required
- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
- Bachelor’s degree in Business, Accounting or Finance
- At least 7 years of experience in banking in managing relationships and a portfolio of clients
- Balance Sheet Analysis
- Key Financial Ratios
What we offer:
- Competitive Salary : We offer competitive market salary. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities: we value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrBe The First To Know
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Senior Relationship Manager - Commercial Banking
Posted today
Job Viewed
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Senior Relationship Manager - Commercial Banking
Date: Oct 1, 2025
OverviewEmbark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.
ADCB Corporate and Investment Banking Group provides a comprehensive and sophisticated suite of solutions to more than 40,000 commercials, corporate and institutional clients. With local operations based in United Arab Emirates and regional offices in Egypt and Kazakhstan, our Corporate and Investment Banking Group bridges banking corridors across the Middle East and North Africa region. From account opening to Initial Public Offerings (IPOs) and beyond, you can trust ADCB to support your business growth and ambitions. Get the edge you need to succeed with ADCB. We are actively seeking an ambitious professional to join our commercial banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
Responsibilities- New Client Acquisition – Lead the acquisition of new clients, reviewing the prepared financial analysis and credit applications to ensure adherence to the onboarding process.
- Portfolio Management – Seek and source new solutions for existing clients, overseeing the enrolment of clients for alternate channels to offer value-added services that increase transaction volumes and grow the portfolio with best-in-class product offerings.
- Relationship Management – Review client dossiers to capture current and future needs; identify and respond to customers’ requirements and ensure complaints are resolved within agreed turnaround times to build and maintain long-term relationships.
- Risk Management – Conduct client visits, understand and report on risk profile and highlight/update approving authorities with any changes to enable necessary action.
- Policies, Processes, Systems and Procedures – Adhere to relevant organisational and departmental policies, processes, SOPs and instructions to deliver the required standard of service to customers and stakeholders.
- Self-Management – Manage self in line with the Bank’s people management policies, procedures, processes and practices to maximise contribution to business performance.
- Customer Service – Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.
- At least 7 years of experience in managing relationships and a portfolio of clients.
- Bachelor’s Degree in Business, Accounting or Finance.
- Knowledge of balance sheet analysis and key financial ratios.
- Competitive Salary: The indicative pay range for this role is AED XXX – AED XXX per month. Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
- Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
- Flexible and Remote Working Options: Flexible working arrangements, subject to eligibility and job requirements.
- Learning and Development Opportunities: Structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.
At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.
#J-18808-LjbffrVirtual Relationship Manager Commercial Banking
Posted today
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Job Description
**Job Title
Virtual Relationship Manager Commercial Banking (CMB) Dubai, UAE
Job Description
Virtual Relationship Manager Commercial Banking (CMB) Dubai, UAE
Position Overview**
First Abu Dhabi Bank (FAB) is seeking a Virtual Relationship Manager to handle a hybrid portfolio of borrowing and non-borrowing clients within its Commercial Banking (CMB) segment. Based in Dubai, this role offers a unique opportunity to engage clients remotely while driving revenue growth, portfolio activation, and customer satisfaction. If you're passionate about banking in a digital-first model, this is a high-impact opportunity with the UAE's largest and most secure bank.
**Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Banking / Mortgage Professionals
Function: Sales
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Key Responsibilities**
* Manage a portfolio of primarily non-borrowing clients under the Virtual Relationship Unit
* Achieve portfolio growth, revenue targets, product penetration, and client activation KPIs
* Reactivate dormant or inactive customers and onboard new clients through referrals
* Cross-sell FAB banking products including accounts, trade, lending, FX, and bancassurance
* Act as the primary remote point of contact for clients, delivering proactive advisory and support
* Maintain accurate CRM and customer engagement records to ensure personalized service
* Ensure full compliance with AML, KYC, sanctions, and regulatory obligations
* Coordinate with risk and compliance teams on enhanced due diligence and transaction reviews
* Provide input on process improvements and contribute to service excellence and NPS growth
* Regularly update KYC profiles and remediate expired cases in line with bank standards
* Participate in FAB s training and development programs to continuously improve service delivery
Candidate Requirements
* Bachelor s degree in Business Administration, Finance, or Banking preferred
* At least 3 years of experience in Corporate, Commercial, or Business Banking
* Proven ability to manage client relationships remotely across a large portfolio
* Strong understanding of banking products and commercial customer needs
* Excellent communication, advisory, and service orientation
* Familiarity with KYC, AML, risk controls, and governance frameworks
* Proficient in maintaining customer lifecycle and activity tracking through CRM systems
Head of Commercial Banking
Posted today
Job Viewed
Job Description
Strategic Contribution
- Ensure
effective cascading of the functional strategy into department
business plans to ensure vertical alignment and horizontal
integration with other interfacing departmental
strategies. - Develop
the departmental strategy and business plan with the aim of
increasing the Banks share of the target clients wallet by
following a needs-based
segmentation.
People
Management
- Manage
the effective achievement of assigned objectives through the
leadership of the department by setting of individual objectives
managing performance developing and motivating staff to maximise
departmental
performance. - Lead
the talent development initiatives for the assigned department
collaborating with technical/discipline experts and thereby ensure
the availability of talent to fit business
requirements. - Act
as a role model and drive adherence to organisational values and
ethics by employees of the assigned department to foster a value
driven culture within the
Group.
Budgeting
and Financial
Planning
- Manage
the preparation and recommend the department budget and monitor
financial performance versus the budget while ensuring all
departmental activities are conducted in line with the approved
guidelines.
- Manage
P&L responsibility of the department achieving targets
within defined budget levels.
Policies
Systems Processes &
Procedures
- Manage
and ensure effective implementation of the CIB functional policies
procedures and controls covering all areas of assigned department
activity so that all relevant procedural/legislative requirements
fulfilled while delivering a quality cost-effective
service.
Client
Relationship
Management
- Supervise
the ongoing analysis of clients financial health and the detection
of any potential defaults to formulate and implement the
appropriate risk mitigation tactics and minimise any potential
losses. - Lead
market and opportunity analysis mandates (competitiveness trends
interest rates asset and liability positions trade volumes credit
facilities etc.) and provide recommendations on growth strategies
to improve the Banks competitiveness and grow its share in the
market. - Originate
and manage a portfolio of Commercial Banking clients providing
ongoing assistance and advisory to same to increase the number of
new clients and the wallet shares of existing
ones. - Manage key
clients existing client portfolios relationships and expectations
ensuring the provision of superior client service to improve
clients experiences increase wallet shares and maximize revenues
for the
Bank. - Discuss all
the CIB products with clients on an ongoing basis to increase the
client exposure to the banks full suite of products and
services. - Structure
financial transactions and ensure the proper coordination with
other departments/ sub-departments to achieve effective
cross-selling of treasury investment banking derivatives Islamic
banking cash management and consumer finance products and
services. - Lead
pitches to win major mandates and support the wider team in their
customer
pitches. - Review
the account plans developed by the team to swiftly follow-up on
identified business opportunities and provide necessary
strategies. - Assign
newly acquired clients and revenue targets to the TLs SRMs and RMs
based on the level and existing portfolio and monitor performance
against these targets to highlight to the Head of CIB on any
variances and discrepancies thus ensuring realization of defined
departmental
targets. - Maintain
the credit quality of the clients relationships within client group
to an acceptable level set by the banks leadership
team.
Other
Activities
- Participate
in negotiations of the proposals credit structures and
documentations with the client and other departments/
sub-departments at the Bank to ensure these activities are
completed on time and the process is completed
appropriately. - Ensure
that high credit quality inputs are maintained always within the
Corporate Banking credit
portfolio. - Participate
in various CBG wide initiatives on process improvements new
products etc. as and when nominated by the Head of
CIB.
Internal
Collaboration
- Maintain
strong internal relations and collaborate with Product partners to
maximize cross-selling
opportunities. - Develop
service level targets and manage the coordination with other
departments to meet client service
expectations.
Product
Maintenance and Enhancement
- Report
client feedback and identified service needs to the Head of CIB and
assist the latter in improving the departments value proposition to
maintain the Banks competitive status and meet client
needs. - Contribute
to the identification of opportunities for continuous improvement
of products systems processes and practices while considering
client needs and market
developments.
Continuous
Improvement
- Lead
the identification of opportunities for continuous improvement and
sustainability of systems processes and practices considering
global standards productivity improvement and cost
reduction.
Reporting
- Ensure
that all department reports are prepared timely and accurately and
meet Group requirements policies and quality
standards.
Qualifications
:
Minimum
Qualification
- Bachelors
degree in Finance or related
discipline. - Masters degree in Business
Administration is
preferred.
Minimum
Experience
10 years relevant
experience in the banking sector with at least 4 years in similar
positions of progressively increasing managerial responsibilities
in the CIB function.
Preference for UAE
Nationals
Remote
Work :
No
Employment
Type :
Full-time
Key Skills
Business
Development,Compliance,Revenue Growth,Customer Services,Account
Management,Staff Meetings,Communication,CRM,Client
Relationships,Market Research,Project Management,Contract
Management,Business Units,daily operation,Logistics
Experience: years
Vacancy: 1