458 Commercial Banking jobs in the United Arab Emirates

• Full-time
• Division: Personal, Wealth & Business Banking

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you'll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together

Generic Accountability

• KYC & onboarding governance framework– ensure a thorough understandingof on-boarding governance framework to onboard as CB & bank's processes/guidelines.
• Ops Risk Management: adhere to SOPs to ensure the processing of customer transactions.
• Compliance Risk Management: Ensure complete understanding & adherence to compliance risk management.
• AML & Transaction monitoring: act immediately on AML alerts to mitigate risks. Further liaise with internal stakeholders to initiate immediate actions.
• Channel migration: educate customers on the key benefits of migrating to channels and further assist to onboard customers on channels.
• Product Knowledge: deep understanding of business banking products to increase cross-sell and hence, revenue per client.
• Customer Excellence: Deliver best in class services for Business Banking customers at the Business Banking desks. Ensure that customers are satisfied and are provided the best services
• Complaint Management: Resolve customer issues and queries in a way that reflects and expresses excellent customer service. Ensures timely follow-up and escalation of client issues.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. Being Team Player & Coordination with RM/Sr RM.

Job Specific Accountabilities / KPIs

Customer Onboarding

• Ensure client onboarding of New to Bank clients for Liabilities Business Accounts and Deposits mobilization.
• Upselling /Cross selling to existing client base by marketing ofall products of the bankincluding Trade unfunded products (100% cash backed proposition).
• Enable i-Banking Online platform channel Migration & Activation for all existing & NTB client base for superior client experience and enhanced revenues.
• Generate Referrals by referring clients to other coverage sales channels & Liability RMs, PB for Revenue generation products viz. TWC, PL Assets, Fx, Investments, Banca, Liabilities, WPS & Retail products.
• Maintain customer documents and files in accordance with bank's policies and procedures. Ensures accuracy of all bank forms and documents executed by the customer.
• Implement a structured calling program to give effect to the relationship plan pertaining to existing customers.
• Perform ongoing credit risk management and daily monitoring of credit portfolio. Resolve and minimize pending deferrals and limit expiry across borrowing portfolio.
• Timely response to internal and external emails and communications. Responsible for preparing and assisting in business banking customerrequirements.
• Gather requisite information and documents for preparation of Credit Applications, Credit Assessment & Approval.
• Pro-actively work to maximize customer satisfaction and requirements of clients. Analyze process issues to streamline the overall customer experience.

Internal Processes

• Adhere to the prescribed Sales & Compliance processes as per Bank's policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise.
• Ensure strict adherence to Risk Control Assessment RCA process across all areas of Business Banking Department - Selling, Client Onboarding, Recruitment, Training, Performance Management, Human Resources, Fraud Control, Operations, and Client Application & KYC Documentation etc.
• Ensure customer onboarding and various other services to Business Banking customers are managed within current policies and procedures. Any deviations to be backed by requisite approvals.
• Manage service delivery expectations of customers to sustain positive NPS score and minimize NPS detractors in the managed portfolio.
• Receive inbound customer calls redirected to RMs by Branches / Call Center / Client Services and attend till resolution of complaint / query response.
• Monitor transactions in customer accounts are in line with KYC. Ensures timely processing of all customers-initiated transactions to enable increased share of wallet.
• Obtain customer information and reply to AML alerts raised on assigned accounts within timelines co-ordinate for issuance of Liability letter / No Liability letter and subsequent settlement of loan.

#LI-MM2

Bachelor's Degree in Business Administration, Finance, Banking or a related major field of study is preferred.

5 years' relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Accountabilities:

• Credit analysis, analyzing audited financials and preparation of Credit Proposals.
• Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.
• Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.
• Follow-up on origination and execution of customer transactions.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.

Job Context:

• Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank s policies and procedures.
• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.
• Be highly alert to cross-sell opportunities identified by accessing clients needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.
• Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
• Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
• Greet and orient the clients in products and services of the bank.
• Execute relevant financial transactions for clients in line with service quality standards and bank policies and procedures.
• Ability to identify an acceptable level of lending risk, in line with bank s risk appetite statement, and to maximize profit from that transaction.
• Accountable for maintaining high data quality standards by ensuring information captured in the Bank s systems and documentation are correct and maintained in a timely manner.
• Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.
• Collaborate with peers in the bank to ensure effective support and service delivery.
• Provide support and information to accomplish individual and team sales goals.
• Generate internal and external reports for checks on prospect and existing customers.
• Perform any other business task requested by the line manager.

Desired Candidate Profile

• Bachelor s degree in business administration, Finance, Banking or a related major field of study is preferred
• 5 years relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.

Company Industry

• Banking
• Broking

Department / Functional Area

• Finance
• Treasury

Keywords

• Manager- Commercial Banking

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger together.

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Key Accountabilities:

• Credit analysis, analyzing audited financials and preparation of Credit Proposals.
• Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.
• Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.
• Follow-up on origination and execution of customer transactions.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization s values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.

Job Context:

• Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with bank s policies and procedures.
• Extract and analyze financial statements, cash flow forecasts and other complex financial reports, providing accurate assessments and preparation/recommendation of detailed credit submissions, including identification of key risks and mitigants.
• Be highly alert to cross-sell opportunities identified by accessing clients needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance, Cash Management and Treasury) for selling different products to the customer.
• Provide excellent client service by attending to client queries, ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
• Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
• Greet and orient the clients in products and services of the bank.
• Execute relevant financial transactions for clients in line with service quality standards and bank policies and procedures.
• Ability to identify an acceptable level of lending risk, in line with bank s risk appetite statement, and to maximize profit from that transaction.
• Accountable for maintaining high data quality standards by ensuring information captured in the Bank s systems and documentation are correct and maintained in a timely manner.
• Understand access channels (i.e. Corporate Internet Banking, Phone Banking, etc) to proactively educate clients on access options.
• Collaborate with peers in the bank to ensure effective support and service delivery.
• Provide support and information to accomplish individual and team sales goals.
• Generate internal and external reports for checks on prospect and existing customers.
• Perform any other business task requested by the line manager.

Desired Candidate Profile

• Bachelor s degree in business administration, Finance, Banking or a related major field of study is preferred
• 5 years relevant experience in the Corporate, Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.

Company Industry

• Banking
• Broking

Department / Functional Area

• Finance
• Treasury

Keywords

• Manager- Commercial Banking

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger together.

Strategic Contribution

• Cascading of functional strategy into department business plans ensures vertical alignment and horizontal integration with other interfacing departmental strategies.
• The departmental strategy and business plan are developed to increase the bank's share of the target client's wallet by following a needs-based segmentation.

People Management

• Leadership of the department achieves assigned objectives by setting individual objectives, managing performance, developing, and motivating staff to maximize departmental performance.
• Talent development initiatives for the assigned department collaborate with technical/discipline experts to ensure the availability of talent to fit business requirements.
• A role model drives adherence to organizational values and ethics by employees of the assigned department to foster a value-driven culture within the organization.

Budgeting and Financial Planning

• The preparation and recommendation of the department budget manage financial performance versus the budget while ensuring all departmental activities are conducted in line with approved guidelines.
• P&L responsibility of the department achieves targets within defined budget levels.

Policies, Systems, Processes & Procedures

• Effective implementation of CIB functional policies, procedures, and controls covering all areas of assigned department activity fulfill relevant procedural/legislative requirements while delivering a quality cost-effective service.

Client Relationship Management

• Supervision of ongoing analysis of clients' financial health detects potential defaults to formulate and implement risk mitigation tactics and minimize losses.
• Market and opportunity analysis mandates provide recommendations on growth strategies to improve the bank's competitiveness and grow its share in the market.
• Originating and managing a portfolio of commercial banking clients provides ongoing assistance and advisory to increase new clients and wallet shares of existing ones.
• Managing key clients' existing client portfolios, relationships, and expectations ensures superior client service to improve clients' experiences, increase wallet shares, and maximize revenues for the bank.
• Discussing all CIB products with clients increases client exposure to the bank's full suite of products and services.
• Structuring financial transactions and coordinating with other departments/sub-departments achieves effective cross-selling of treasury investment banking derivatives Islamic banking cash management and consumer finance products and services.
• Leading pitches to win major mandates supports the wider team in their customer pitches.
• Reviewing account plans identifies business opportunities and provides necessary strategies.
• Assigning newly acquired clients and revenue targets to TLs, SRMs, and RMs monitors performance against these targets to highlight variances and discrepancies to ensure realization of defined departmental targets.
• Maintaining credit quality of clients' relationships within client groups to an acceptable level set by the bank's leadership team.

Other Activities

• Negotiations of proposals, credit structures, and documentations with clients and other departments/sub-departments ensure timely completion and appropriate process.
• Maintaining high credit quality inputs within the corporate banking credit portfolio.
• Participating in CBG-wide initiatives on process improvements, new products, etc., as nominated by the Head of CIB.

Internal Collaboration

• Maintaining strong internal relations collaborates with Product partners to maximize cross-selling opportunities.
• Developing service level targets manages coordination with other departments to meet client service expectations.

Product Maintenance and Enhancement

• Reporting client feedback and identified service needs assists the Head of CIB in improving the department's value proposition to maintain the bank's competitive status and meet client needs.
• Contributing to identifying opportunities for continuous improvement of products, systems, processes, and practices considering client needs and market developments.

Continuous Improvement

• Leading identification of opportunities for continuous improvement and sustainability of systems, processes, and practices considers global standards, productivity improvement, and cost reduction.

Reporting

• Ensuring all department reports are prepared timely and accurately meets Group requirements, policies, and quality standards.

Qualifications:

Minimum Qualification

• Bachelor's degree in Finance or related discipline.
• Masters degree in Business Administration is preferred.

Minimum Experience

10 years of relevant experience in the banking sector with at least 4 years in similar positions of progressively increasing managerial responsibilities in the CIB function.

Preference for UAE Nationals

Remote Work: No

Employment Type: Full-time

Key Skills: Business Development, Compliance, Revenue Growth, Customer Services, Account Management, Staff Meetings, Communication, CRM, Client Relationships, Market Research, Project Management, Contract Management, Business Units, daily operation, Logistics

Experience: years

Vacancy: 1

Strategic Contribution

• Ensure
  effective cascading of the functional strategy into department
  business plans to ensure vertical alignment and horizontal
  integration with other interfacing departmental
  strategies.
• Develop
  the departmental strategy and business plan with the aim of
  increasing the Banks share of the target clients wallet by
  following a needs-based
  segmentation.

People
Management

• Manage
  the effective achievement of assigned objectives through the
  leadership of the department by setting of individual objectives
  managing performance developing and motivating staff to maximise
  departmental
  performance.
• Lead
  the talent development initiatives for the assigned department
  collaborating with technical/discipline experts and thereby ensure
  the availability of talent to fit business
  requirements.
• Act
  as a role model and drive adherence to organisational values and
  ethics by employees of the assigned department to foster a value
  driven culture within the
  Group.

Budgeting
and Financial
Planning

• Manage
  the preparation and recommend the department budget and monitor
  financial performance versus the budget while ensuring all
  departmental activities are conducted in line with the approved
  guidelines.
  
• Manage
  P&L responsibility of the department achieving targets
  within defined budget levels.
  

Policies
Systems Processes &
Procedures

• Manage
  and ensure effective implementation of the CIB functional policies
  procedures and controls covering all areas of assigned department
  activity so that all relevant procedural/legislative requirements
  fulfilled while delivering a quality cost-effective
  service.

Client
Relationship
Management

• Supervise
  the ongoing analysis of clients financial health and the detection
  of any potential defaults to formulate and implement the
  appropriate risk mitigation tactics and minimise any potential
  losses.
• Lead
  market and opportunity analysis mandates (competitiveness trends
  interest rates asset and liability positions trade volumes credit
  facilities etc.) and provide recommendations on growth strategies
  to improve the Banks competitiveness and grow its share in the
  market.
• Originate
  and manage a portfolio of Commercial Banking clients providing
  ongoing assistance and advisory to same to increase the number of
  new clients and the wallet shares of existing
  ones.
• Manage key
  clients existing client portfolios relationships and expectations
  ensuring the provision of superior client service to improve
  clients experiences increase wallet shares and maximize revenues
  for the
  Bank.
• Discuss all
  the CIB products with clients on an ongoing basis to increase the
  client exposure to the banks full suite of products and
  services.
• Structure
  financial transactions and ensure the proper coordination with
  other departments/ sub-departments to achieve effective
  cross-selling of treasury investment banking derivatives Islamic
  banking cash management and consumer finance products and
  services.
• Lead
  pitches to win major mandates and support the wider team in their
  customer
  pitches.
• Review
  the account plans developed by the team to swiftly follow-up on
  identified business opportunities and provide necessary
  strategies.
• Assign
  newly acquired clients and revenue targets to the TLs SRMs and RMs
  based on the level and existing portfolio and monitor performance
  against these targets to highlight to the Head of CIB on any
  variances and discrepancies thus ensuring realization of defined
  departmental
  targets.
• Maintain
  the credit quality of the clients relationships within client group
  to an acceptable level set by the banks leadership
  team.

Other
Activities

• Participate
  in negotiations of the proposals credit structures and
  documentations with the client and other departments/
  sub-departments at the Bank to ensure these activities are
  completed on time and the process is completed
  appropriately.
• Ensure
  that high credit quality inputs are maintained always within the
  Corporate Banking credit
  portfolio.
• Participate
  in various CBG wide initiatives on process improvements new
  products etc. as and when nominated by the Head of
  CIB.

Internal
Collaboration

• Maintain
  strong internal relations and collaborate with Product partners to
  maximize cross-selling
  opportunities.
• Develop
  service level targets and manage the coordination with other
  departments to meet client service
  expectations.

Product
Maintenance and Enhancement

• Report
  client feedback and identified service needs to the Head of CIB and
  assist the latter in improving the departments value proposition to
  maintain the Banks competitive status and meet client
  needs.
• Contribute
  to the identification of opportunities for continuous improvement
  of products systems processes and practices while considering
  client needs and market
  developments.

Continuous
Improvement

• Lead
  the identification of opportunities for continuous improvement and
  sustainability of systems processes and practices considering
  global standards productivity improvement and cost
  reduction.

Reporting

• Ensure
  that all department reports are prepared timely and accurately and
  meet Group requirements policies and quality
  standards.

Qualifications
:

Minimum
Qualification

• Bachelors
  degree in Finance or related
  discipline.
• Masters degree in Business
  Administration is
  preferred.

Minimum
Experience

10 years relevant
experience in the banking sector with at least 4 years in similar
positions of progressively increasing managerial responsibilities
in the CIB function.

Preference for UAE
Nationals

Remote
Work :

No

Employment
Type :

Full-time

Key Skills
Business
Development,Compliance,Revenue Growth,Customer Services,Account
Management,Staff Meetings,Communication,CRM,Client
Relationships,Market Research,Project Management,Contract
Management,Business Units,daily operation,Logistics
Experience: years

Vacancy: 1

Job Purpose:

To manage and grow a portfolio of profitable borrowing and nonborrowing customer base including Trade & Working capital customers in defined geographical markets in pursuit of specific sales service growth and opportunity targets

Key Accountabilities:

• Responsible for Identifying originating & delivering business across all products in the identified target segment.
• Maintains active prospecting effort and pipeline for achieve core financial objectives.
• Responsible for delivery against assigned financial revenue and balance sheet targets.
• Fulfil customers requirements and manage the overall relationship ensuring quality of service.
• Responsible for ultimate commercial decision on client to optimise wallet share and returns.
• Responsible for maximising Share of Wallet (SOW) at client level across the managed portfolio.
• Responsible for maintaining the pipeline making sure the information is complete and accurate updated and all identified opportunities are included.
• Sponsor Credit proposals for Borrowing customers.
• Responsible for Credit analysis onboarding and monitoring support for acquisition and management of borrowing customer portfolio with need based assistance from assigned Assistant Relationship Managers.
• Responsible for Monitor compliance with approved terms.
• Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organisations values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.

Job Context:

• Serve as the key banking advisor for borrowing and nonborrowing customers in identified target segment.
• Accountable for prospecting new business and to expand existing relationships.
• Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.
• Responsible for leading directing and coordinating with internal partners in analysis and for the effective delivery of benefiting products and services to clients and prospects.
• Ability to identify loan deposit and core banking products and services that benefit the client.
• May provide work leadership by assigning work and resolving problems.

#LIMM2

Qualifications :

Minimum Qualification

• Bachelors Degree in Business Administration Finance Banking or a related major field of study is preferred

Minimum Experience

• 8 years relevant experience in the Corporate Commercial or Business Banking with at least 3 years in similar positions of managing borrowing customer base in the identified target segment.

Remote Work :

No

Employment Type :

Fulltime

JOB PURPOSE:

To support Relationship Management Teams by providing operational services and support to their clientele allowing them to focus on business growth and building new relationships for the bank.

KEY ACCOUNTABILITIES:

Generic Accountability

• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organisations values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards.

Specific Accountability

The key objective of the Manager would be to act as a liaison between clients and other internal departments of the bank.

Manager would endeavor to enhance the client experience by servicing clients and providing them with operational and administrative support.

Manager would also provide advisory service to educate clients on account services and capabilities usage of eChannels banking regulations and regulatory requirements as specified by the relevant authorities.

Manager serves the complete set of CIB clients which includes:

• Account Opening documentation
• Account maintenance activities
• Corporate Credit Card operation
• Cheque book request
• Balance confirmation letters
• Return Cheques
• Payments (Inward and Outward) related queries
• Charges related issues
• EChannels related issues
• Client Correspondence
• Exception handling

Qualifications :

Minimum Qualification

University Degree in Commerce or Banking.

Minimum Experience

• Minimum 3 years experience in a Bank with an exposure to Banking Operations.
• Knowledge of general Banking principles.
• Good working knowledge of Back-office operating procedures.
• Excellent communication skills both in written / spoken at all levels.
• Analytical Self motivated energetic flexible dynamic problem-solver ready to work in a challenging environment.
• Must be able to work independently and in a cooperative team environment.
• Ability to work in a fast-paced environment where attention to detail accuracy and efficiency are of high importance.

Remote Work :

No

Employment Type :

Full-time

Strategic Contribution

• Ensure
  effective cascading of the functional strategy into department
  business plans to ensure vertical alignment and horizontal
  integration with other interfacing departmental
  strategies.
• Develop
  the departmental strategy and business plan with the aim of
  increasing the Banks share of the target clients wallet by
  following a needs-based
  segmentation.

People
Management

• Manage
  the effective achievement of assigned objectives through the
  leadership of the department by setting of individual objectives
  managing performance developing and motivating staff to maximise
  departmental
  performance.
• Lead
  the talent development initiatives for the assigned department
  collaborating with technical/discipline experts and thereby ensure
  the availability of talent to fit business
  requirements.
• Act
  as a role model and drive adherence to organisational values and
  ethics by employees of the assigned department to foster a value
  driven culture within the
  Group.

Budgeting
and Financial
Planning

• Manage
  the preparation and recommend the department budget and monitor
  financial performance versus the budget while ensuring all
  departmental activities are conducted in line with the approved
  guidelines.
  
• Manage
  P&L responsibility of the department achieving targets
  within defined budget levels.
  

Policies
Systems Processes &
Procedures

• Manage
  and ensure effective implementation of the CIB functional policies
  procedures and controls covering all areas of assigned department
  activity so that all relevant procedural/legislative requirements
  fulfilled while delivering a quality cost-effective
  service.

Client
Relationship
Management

• Supervise
  the ongoing analysis of clients financial health and the detection
  of any potential defaults to formulate and implement the
  appropriate risk mitigation tactics and minimise any potential
  losses.
• Lead
  market and opportunity analysis mandates (competitiveness trends
  interest rates asset and liability positions trade volumes credit
  facilities etc.) and provide recommendations on growth strategies
  to improve the Banks competitiveness and grow its share in the
  market.
• Originate
  and manage a portfolio of Commercial Banking clients providing
  ongoing assistance and advisory to same to increase the number of
  new clients and the wallet shares of existing
  ones.
• Manage key
  clients existing client portfolios relationships and expectations
  ensuring the provision of superior client service to improve
  clients experiences increase wallet shares and maximize revenues
  for the
  Bank.
• Discuss all
  the CIB products with clients on an ongoing basis to increase the
  client exposure to the banks full suite of products and
  services.
• Structure
  financial transactions and ensure the proper coordination with
  other departments/ sub-departments to achieve effective
  cross-selling of treasury investment banking derivatives Islamic
  banking cash management and consumer finance products and
  services.
• Lead
  pitches to win major mandates and support the wider team in their
  customer
  pitches.
• Review
  the account plans developed by the team to swiftly follow-up on
  identified business opportunities and provide necessary
  strategies.
• Assign
  newly acquired clients and revenue targets to the TLs SRMs and RMs
  based on the level and existing portfolio and monitor performance
  against these targets to highlight to the Head of CIB on any
  variances and discrepancies thus ensuring realization of defined
  departmental
  targets.
• Maintain
  the credit quality of the clients relationships within client group
  to an acceptable level set by the banks leadership
  team.

Other
Activities

• Participate
  in negotiations of the proposals credit structures and
  documentations with the client and other departments/
  sub-departments at the Bank to ensure these activities are
  completed on time and the process is completed
  appropriately.
• Ensure
  that high credit quality inputs are maintained always within the
  Corporate Banking credit
  portfolio.
• Participate
  in various CBG wide initiatives on process improvements new
  products etc. as and when nominated by the Head of
  CIB.

Internal
Collaboration

• Maintain
  strong internal relations and collaborate with Product partners to
  maximize cross-selling
  opportunities.
• Develop
  service level targets and manage the coordination with other
  departments to meet client service
  expectations.

Product
Maintenance and Enhancement

• Report
  client feedback and identified service needs to the Head of CIB and
  assist the latter in improving the departments value proposition to
  maintain the Banks competitive status and meet client
  needs.
• Contribute
  to the identification of opportunities for continuous improvement
  of products systems processes and practices while considering
  client needs and market
  developments.

Continuous
Improvement

• Lead
  the identification of opportunities for continuous improvement and
  sustainability of systems processes and practices considering
  global standards productivity improvement and cost
  reduction.

Reporting

• Ensure
  that all department reports are prepared timely and accurately and
  meet Group requirements policies and quality
  standards.

Qualifications
:

Minimum
Qualification

• Bachelors
  degree in Finance or related
  discipline.
• Masters degree in Business
  Administration is
  preferred.

Minimum
Experience

10 years relevant
experience in the banking sector with at least 4 years in similar
positions of progressively increasing managerial responsibilities
in the CIB function.

Preference for UAE
Nationals

Remote
Work :

No

Employment
Type :

Full-time

Key Skills
Business
Development,Compliance,Revenue Growth,Customer Services,Account
Management,Staff Meetings,Communication,CRM,Client
Relationships,Market Research,Project Management,Contract
Management,Business Units,daily operation,Logistics
Experience: years
Vacancy: 1

JOB PURPOSE:

To manage and grow a portfolio of profitable borrowing and non-borrowing customer base including Trade & Working capital customers in defined geographical markets in pursuit of specific sales service growth and opportunity targets.

KEY ACCOUNTABILITIES:

• Responsible for Identifying originating & delivering business across all products in the identified target segment.
• Maintains active prospecting effort and pipeline for achieve core financial objectives.
• Responsible for delivery against assigned financial revenue and balance sheet targets.
• Fulfil customers requirements and manage the overall relationship ensuring quality of service.
• Responsible for ultimate commercial decision on client to optimize wallet share and returns.
• Responsible for maximizing Share of Wallet (SOW) at client level across the managed portfolio.
• Responsible for maintaining the pipeline making sure the information is complete and accurate updated and all identified opportunities are included.
• Sponsor Credit proposals for Borrowing customers.
• Responsible for Credit analysis onboarding and monitoring support for acquisition and management of borrowing customer portfolio with need-based assistance from assigned Assistant Relationship Managers.
• Responsible for Monitor compliance with approved terms.
• Responsible for service recovery tasks and resolution of escalated customer transactions for breach of TAT and exceptions allowed under Operational Delegation.
• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organizations values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.

Job Context

• Serve as the key banking advisor for borrowing and non-borrowing customers in identified target segment.
• Accountable for prospecting new business and to expand existing relationships.
• Engages in dialogue with CEO and CFO levels of clients to assess holistic banking needs and provide customized banking insights and solutions.
• Responsible for leading directing and coordinating with internal partners in analysis and execution for the effective delivery of benefiting products and services to clients and prospects.
• Ability to identify loan deposit and core banking products and services that benefit the client.
• May provide work leadership by assigning work and resolving problems.

Health & Safety:

Adherence to policies processes and procedures of the Bank pertaining to Health & Safety.

FRAMEWORKS BOUNDARIES & DECISION-MAKING AUTHORITY:

• Propose and recommend decisions as per the approved authorization matrix.
• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.

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Qualifications :

QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

• Bachelors Degree in Business Administration Finance Banking or a related major field of study is preferred

Minimum Experience

• 8 years relevant experience in the Corporate Commercial or Business Banking with at least 3 years in similar positions of managing borrowing customer base in the identified target segment.

Remote Work :

No

Employment Type :

Full-time