10 Compensation Administration jobs in the United Arab Emirates

Job Title: Payroll Assistant

• Assist with monthly payroll sub-processes by collecting time data, reviewing additions and deductions data from HR, and providing to the payroll processing team.
• Generate and validate Oracle OTL related inputs including attendance, various leave overtime etc.
• Process bank payments such as off-cycle payments, international salary transfers, and consolidate supporting documents. Ensure all documents are saved in designated folders and resolve any payment issues.
• Maintain payroll support documentation for one-off payments, prepare audit records, and ensure employee payment records are accurately maintained and saved digitally while maintaining confidentiality and compliance.
• Collaborate with the Payroll Accountant on month-end payroll activities and support ad hoc tasks.
• Respond to employee queries regarding payroll payments and deductions in a timely and professional manner.
• Provide administrative and accounting support to the payroll team as needed.
• Maintain employee personnel files.
• Perform responsibilities related to timekeeping.
• Interpret and review reports to determine appropriate employee hours/pay for processing.

• Minimum 3 years experience in a similar role.
• Based in the UAE.

AECOM offers comprehensive benefits to meet diverse employee needs. Depending on employment status, benefits may include medical, dental, vision, life AD&D disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader committed to delivering a better world. We solve complex challenges through deep technical abilities and innovative solutions. Our teams partner with public- and private-sector clients to create sustainable and resilient projects throughout the project lifecycle.

We are at the forefront of shaping exceptional retail experiences across the UAE, driving growth, innovation, and operational excellence in some of the region's most iconic retail destinations.

Empowering our people, nurturing talent, and providing a collaborative environment where every team member can thrive is key to our success.

Job Overview

The Payroll Accountant will process payroll for multiple countries, ensuring accurate and timely payment of salaries. They must be detail-oriented and have experience in a similar role.

• Manage the expense claim payment cycle.
• Review and validate payroll input from HR.
• Track and input deductions/additions in the payroll system.

The ideal candidate has a Bachelor's Degree in accounting or a similar field and at least 3 years of experience processing payroll in UAE, KSA, and Egypt.

This is an exciting opportunity to join our team as a Payroll Accountant. As a key member of the payroll department, you will play a crucial role in ensuring the smooth operation of our payroll systems.

You will be responsible for managing the expense claim payment cycle, reviewing and validating payroll input from HR, and tracking and inputting deductions/additions in the payroll system.

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional results, and we're looking for someone who shares our enthusiasm and commitment to excellence.

وصف الوظيفة

تهدف هذه الوظيفة إلى توكيل مهام إعداد عقود عمل الموظفين الجُدد وتنفيذ اتفاقيات مستوى الخدمة بهدف التمسك بمعايير جودة الحالة.

المهام والمسؤوليات الرئيسية

• تعريف الموظفين الجُدد في الجهات المستفيدة على الأنظمة المعتمدة وعمل تحديث سجلات وبيانات الموظفين بناءً على أحدث المعلومات المتوفرة.
• إعداد عقود العمل للموظفين الجُدد واستلام نماذج العمل الأخرى ذات العلاقة بعد مطابقتها مع بيانات ومعلومات الموظفين المحتفظ بها على الأنظمة المعتمدة.
• استكمال صرف الرواتب والمستحقات لموظفي الجهات المستفيدة بموعد ثابت في اتفاقيات مستوى الخدمة وتقديم كل عنصر مساعد لهذا العمل.

المؤهلات العلمية وسنوات الخبرة

• علوم مالية أو محاسبة أو أي تخصصات أخرى ذو صلة.
• حملة البكالوريوس المعادله، ويتراوح فترة الخبرة بين سنوات عديدة.
• شهادات مهنية متخصصة في مجال العمل.

Job Opportunity

We are seeking a highly skilled Payroll Manager to lead our payroll function ensuring accurate and timely processing of monthly payroll. This role is pivotal in driving payroll systems automation and improvement to minimize manual interventions and enhance data integrity.

Main Responsibilities

• Develop a strategic roadmap for payroll transformation aligning payroll operations with organizational digitalization objectives.
• Analyze payroll data trends to provide actionable insights to senior leadership supporting workforce planning cost optimization and strategic decision-making.
• Organize manage and effectively process monthly salaries and associated payment transactions oversee system testing validation and implementation of payroll software and HRIS modules drive automation initiatives to streamline payroll processes improve operational efficiency.
• Proactively identify drive process improvement opportunities collaborate with HRIS and Governance Teams to implement best practices innovative solutions act as a subject matter expert in payroll technology contributing to the selection deployment and optimization of AI agents and cutting-edge tools.

Requirements

• Graduate degree in IT Economics or HR is required.
• Prior experience in payroll team management preferably in large multi-entity organizations spanning GCC countries would be beneficial.
• Payroll certification such as CPP CPM would be an advantage.

Essential Skills

• Advanced proficiency in payroll and HRIS systems is essential.
• Strong understanding of system testing validation and data integrity controls is necessary.
• Experience with automation tools RPA AI agents and process mapping is highly desirable.

Our time to make ripples.

We are for the restless achievers. For those who thirst for success and more. For those who never stop trying. We are Masafi. And if you have what it takes, we are ready to take the next step with you.

Things we believe in:

Inclusivity & diversity

We are an equal opportunity employer, and we believe diversity, gender balance and inclusion lead to success.

Our people

We believe passionate people propel us forward, build our culture and drive our spirit of innovation.

Hard work, integrity & ownership

We believe hard work trumps everything. And honesty and taking total responsibility are the pillars of everything we do.

A glimpse of your typical workday

• Design, review, and manage compensation frameworks (salary structures, pay bands, job evaluations).
• Conduct market benchmarking, salary surveys, and pay equity analyses to ensure competitive positioning.
• Administer employee benefits programs (health insurance, retirement plans, wellness initiatives, leave policies, etc.).
• Partner with managers to provide guidance on compensation decisions, promotions, and internal mobility.
• Support annual compensation review cycles, including merit increases, bonus programs, and incentive plans.
• Evaluate vendor performance and recommend enhancements to benefit offerings.
• Develop communication materials to educate employees on compensation and benefits programs.
• Drive process improvements and HRIS enhancements related to C&B.
• Payroll Management

What makes you stand out

• 5-8 years of experience in Compensation & Benefits or Total Rewards.
• Strong knowledge of labour laws, tax implications, and benefits administration.
• Proficiency in HRIS tools, Excel, and data analysis.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

The joys:

Workspace:
We mix work and play with an exclusive gym and an inspiration zone filled with indoor games, library, bean bags and of course, piping hot coffee.

Game-changing leadership:
We mentor and hone future leaders through agile, dynamic and people-focused training.

Enriching rewards:
Besides bench-marking industry remuneration, we offer medical benefits and discounts on all Masafi products.

Focus on wellness:

We not only insist on a great work-life balance but also accompany it with a lovely wellness program.

Our story

Masafi was born in the Hajar Mountains in the United Arab Emirates. And ever since, we've left a mark across the region and the world.

Back in 1976, Masafi was the first naturally sourced drinking water in the UAE. Today, our portfolio consists of the finest range of pure naturally sourced water, juices, tissue papers and anti-bacterial essentials.

While we have been the market leader for over 4 decades, we never take anything for granted. Every day, we work harder to deliver the finest products that are good for people and the planet too.

We are an equal opportunity employer. Inclusivity, diversity and gender balance are the cornerstones of our business just like, wellness, mindfulness and a healthy work-life balance.

Interested in growing your career with us? Take a look at some of our current openings. We can't wait to hear from you.

Compensation & Benefits

• Build and maintain salary structures & pay ranges aligned to internal job grades and market benchmarks.
• Support job evaluation & grading and ensure clean job architecture & titles across subsidiaries.
• Run annual salary review, merit & bonus cycles.
• Lead benefits analysis (medical, life, allowances, leave, EOSB) and recommend cost-effective designs.
• Build dashboards & reports (Excel/Power BI) on pay equity, compa-ratio, range penetration, and C&B KPIs.
• Partner with HRBPs, Finance, cost control and Leadership to translate business needs into practical rewards solutions.

Payroll:

• Lead the end-to-end payroll cycle for multiple entities (input validation, reconciliations, approvals, and WPS submissions).
• Ensure accuracy and compliance with UAE labor law, WPS, EOSB, gratuity rules, and internal DOA.
• Oversee payroll variance analysis and prepare reports for Finance and senior management.
• Manage off-cycle payments, settlements, and EOSB calculations.
• Partner with IT/HR Ops to drive automation & process improvements in payroll systems.
• Act as the point of escalation for complex payroll cases and audits.

• 4–7 years in C&B/Total Rewards (construction/engineering or multi-company groups a plus).
• C&B certifications.
• Proven track record managing large headcount payrolls.
• Advanced Excel & payroll reconciliation skills; exposure to SAP SuccessFactors / Oracle HCM / Workday preferred.
• Familiarity with global methodologies e.g. Hay, Mercer etc.
• Solid grasp of UAE labor law and rewards governance (policies, DOA, audit readiness).
• Analytical mindset, crisp storytelling, and stakeholder management.

About the opportunity

As a Sr. CX Performance Specialist - compensation, you will be critical in shaping and optimizing customer compensation policies through deep data analysis and behavioral insights. You will support the CX Operations and Compensation Policy teams by analyzing customer behavior patterns, identifying misuse trends, and evaluating the business impact of compensation-related initiatives.

This role is highly analytical and requires strong skills in Excel and Looker and a data-driven mindset to translate findings into actionable recommendations. You will collaborate closely with cross-functional teams — including Policy, Product, Data Science, and Finance — to ensure our compensation strategies are efficient, fair, and aligned with broader CX and business goals. If you are passionate about improving customer experience while balancing cost efficiency and policy integrity, this is an exciting opportunity to make a measurable impact in a dynamic environment.

Compensation Analysis & Insights

• Provide quantitative insights to support CX Operations and Policy teams, helping drive deep-dive analysis on customer compensation behavior across regions and segments.

• Monitor trends in usage, redemption, misuse, and eligibility to recommend policy refinements.

• Identify anomalies or patterns of abuse in compensation and refund behaviors.

• Support A/B testing and experimental design to assess the impact of policy or process changes.

• Quantify the impact of compensation initiatives on customer retention, order frequency, and cost.

CX & Compensation Performance Monitoring

• Track and report on CX and compensation-related KPIs in weekly/monthly business reviews.

• Build and maintain dashboards that provide real-time visibility into compensation performance and customer behavior.

• Ensure transparency of key metrics across regions, highlighting risks, improvements, and actions.

• Partner with markets and product teams to improve data accuracy and tracking mechanisms.

Strategic Compensation Projects & Policy Support

• Support the design and implementation of compensation-related initiatives, including business cases for new compensation/ CX interventions or policy updates.

• Collaborate with Policy, Fraud, and Product teams to evaluate and mitigate misuse or inefficiencies in the current setup.

• Drive quantitative recommendations that balance customer satisfaction with business efficiency.

What you need to be successful

• Bachelor’s or Master’s in Business, Data Analytics, Economics, Statistics, or a related field.

• ~5 years of experience in data analytics, business intelligence, or performance management — preferably in e-commerce, CX, or compensation-related roles.

• Strong proficiency in Excel; ability to manage and analyze large datasets.
  Experience with SQL and BI tools (e.g., Looker, Tableau) is highly preferred.
  Prior experience working with CX or financial performance metrics (retention, frequency, refund behavior, etc.) is a plus.

Skills & Competencies:

• Strong analytical and critical thinking skills; comfortable navigating ambiguity and turning data into clear insights.

• High attention to detail; ability to detect subtle behavioral trends and anomalies.

• Excellent communication skills; able to present complex findings clearly to non-technical stakeholders.

• Proactive, self-driven, and capable of working across teams to drive cross-functional alignment.

• Strong organizational and time management abilities in a fast-paced, deadline-driven environment.

Who we are

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

Here at talabat, we are building a high-performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi-great place to work award winner.

What's in it for you

As part of the talabat team:

• You have the opportunity to be based in our specially designed collaborative work space in City Walk.

• You will also experience exciting opportunities for professional and personal growth and recognition.

• Monthly talabat credit to spend in the app, however you want

• Parental leave

• Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.

• Our colleagues at talabat come from every corner of the globe, working in diverse, cross-cultural teams.

• Enjoy fresh fruits, cereals, beverages, tea, and discounts at our Everyday Roastery cafe next door

• Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!

• Sponsored healthcare and gym membership

Position OverviewTalabat is hiring a Senior CX Performance Specialist Compensation in Dubai, UAE to design, analyze, and optimize customer compensation policies. This role focuses on identifying behavioral trends, detecting misuse, and providing data-driven insights to balance customer satisfaction with cost efficiency.

Job DetailsLocation: United Arab Emirates

Location: Dubai

Industry: Consumer Service

Function: Customer Support / Client Care

Gender: Any

Candidate Nationality: Any

Candidate Preferred Location: Any

Job Type: Full-time

What You ll Do

* Provide data insights to support CX Operations and Policy teams in refining compensation strategies

* Analyze customer compensation behavior, identifying patterns of misuse or anomalies

* Conduct A/B testing and impact analysis on policy changes and compensation initiatives

* Quantify business impact of compensation programs on retention, frequency, and cost efficiency

* Track and report CX and compensation KPIs in weekly and monthly reviews

* Build and maintain dashboards for real-time visibility into compensation performance

* Ensure transparency of metrics across regions, highlighting risks and improvement opportunities

* Collaborate with policy, fraud, product, and finance teams to mitigate misuse and inefficiencies

* Support development of business cases and policy updates for compensation initiatives

* Deliver clear and actionable recommendations for balancing customer experience with financial goals

Candidate Requirements

* Bachelor s or Master s degree in Business, Data Analytics, Economics, Statistics, or related field

* Around 5 years of experience in data analytics, performance management, or business intelligence, preferably in e-commerce or CX roles

* Advanced proficiency in Excel with experience handling large datasets

* Strong knowledge of BI tools such as Looker or Tableau; SQL experience preferred

* Familiarity with CX or financial performance metrics including refunds, retention, and order frequency

* Strong analytical and problem-solving skills with ability to turn data into actionable insights

* High attention to detail with ability to identify trends and anomalies in customer behavior

* Strong communication skills to present findings to non-technical stakeholders

* Proactive, organized, and able to manage multiple priorities in a fast-paced environment

Why Join Us

* Opportunity to influence customer compensation strategies in one of the region s leading platforms

* Competitive compensation with Talabat credit, healthcare, and gym membership

* Work in a dynamic, multicultural environment with exposure to cross-functional projects

* Career growth supported by training and development opportunities

* Collaborative workspace with wellness rooms, rooftop views, and modern facilities