152 Computer Networking jobs in the United Arab Emirates

We are seeking a skilled IT Network Specialist to maintain the security and integrity of our organization's network.

• Analyze workflow and security requirements to establish a robust and secure network infrastructure.
• Evaluate network performance issues and implement solutions to optimize system performance.
• Install, configure, and maintain computer hardware, software, systems, printers, and scanners.
• Repair and replace equipment as needed to minimize downtime.
• Conduct thorough root cause analysis and apply best practice troubleshooting techniques to resolve complex issues.
• Fine-tune the network to enhance user experience and performance.
• Maintain accurate documentation and records on the network, including inventory management.

We are looking for an experienced IT professional with a passion for technology and a keen eye for detail to join our team in Dubai.

This is a fantastic opportunity to work on cutting-edge projects and collaborate with a talented team of experts.

We offer a competitive compensation package, comprehensive training programs, and opportunities for career growth and development.

Technical Support Engineer - Network Operations Center

• We are seeking a skilled Technical Support Engineer to join our Network Operations Center team. The successful candidate will be responsible for providing timely and effective technical support to ensure the smooth operation of our network systems.
• The ideal candidate will have a good understanding of monitoring tools (SolarWinds, Manage Engine) and ITSM toolsets, with experience in implementing and managing these solutions in an enterprise environment.
• Prior experience working in a 24x7 NOC operational environment is essential, as is the ability to work effectively under pressure and prioritize tasks efficiently.
• This role requires strong analytical skills, excellent communication and interpersonal skills, and the ability to work collaboratively with cross-functional teams to resolve technical issues.

• Provide timely response to all incidents, requests, outages, and performance alerts.
• Categorize issues for escalation to appropriate technical teams.
• Implement and manage monitoring tools (SolarWinds, Manage Engine) and ITSM toolsets.
• Monitor Windows server backup and inform in case of any failures.
• OS and Patch Management knowledge & understanding.
• Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages.
• Support multiple technical teams in 24 x 7 NOC operational environments with high up-time requirements.
• Comfortable working day/night shifts.

• Broad experience using a variety of monitoring and ticket management tools.
• A minimum of three years of experience supporting and monitoring network systems, servers or storage in an enterprise environment. Previous NOC experience is strongly preferred.
• Understanding of key network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc.
• Knowledge of Microsoft server OS and Network Devices.
• Excellent written, verbal and interpersonal skills.
• BASIC Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)
• Knowledge of monitoring VMWare clusters in high-availability environments.

• A competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

• Able to document all actions in accordance with standard company policies and procedures.
• Able to notify customer and third-party service providers of issues, outages and remediation status.
• Able to work with internal and external technical and service teams to create and/or update knowledge base articles.
• Able to perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution, etc.).

Job Overview

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have excellent technical knowledge and strong problem-solving skills.

• Implement network solutions using routers, switches, and access points from leading vendors such as Mikrotik, Sophos, and Cisco.
• Monitor helpdesk systems and provide timely online support to resolve remote IT issues.
• Coordinate with the service department to ensure efficient job scheduling and completion.
• Collaborate with the billing team to track payments and follow up on outstanding invoices.
• Document lessons learned and share best practices with colleagues.

Requirements:

• Detailed understanding of various IT networking concepts including routing, NAT/PAT, firewalls, VLANs, DNS, IPv4, IPv6, MAC addresses, QoS, and ACLs.
• Knowledge of routers, switches, and access points from major manufacturers.
• CCNA certification is an asset.
• Strong communication, time management, and reporting skills.

Benefits:

This role offers a competitive compensation package, opportunities for professional growth, and a collaborative work environment.

We are seeking a highly motivated and detail-oriented professional to join our IT operations team as an L1 Network Operations Center (NOC) Engineer. The ideal candidate will have foundational knowledge of network and IT infrastructure, with a strong desire to grow and develop technical skills in a fast-paced, mission-critical environment.

• Monitoring and Incident Detection : Continuously monitor network, systems, and applications using various monitoring tools. Respond to alerts and incidents as they arise, ensuring quick detection and resolution of issues.
• Initial Troubleshooting : Perform basic troubleshooting on network and system issues, including connectivity problems, hardware failures, and application errors.
• Incident Management : Categorize and prioritize incidents based on severity and impact. Ensure timely communication with affected stakeholders and provide updates until the issue is resolved.
• Network and System Maintenance : Assist in routine network and system maintenance tasks, including applying patches, updates, and configuration changes.
• Documentation and Reporting : Maintain accurate and up-to-date documentation of the network topology, configurations, and standard operating procedures (SOPs). Generate daily, weekly, and monthly reports on network performance, incidents, and other key metrics.

The successful candidate will be an excellent communicator, able to document and explain technical issues clearly. They will also possess strong analytical and problem-solving skills, with the ability to perform basic troubleshooting on network and system issues.

This role offers a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual looking to advance your career in IT, we encourage you to apply.

The SD-WAN Network Support Engineer is responsible for overseeing the ongoing management and maintenance of SD-WAN solutions for clients and providing technical support and troubleshooting assistance. You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, ensure smooth operation and optimal performance, security, and reliability of SD-WAN deployments. Build and maintain a relationship with the customer and use expert knowledge of the solution to recommended enhancements and upgrades required.

Responsibilities :

Customer Support:

· Respond to customer inquiries, incidents, and service requests related to SD-WAN.

· Troubleshoot connectivity issues, performance problems, and configuration errors.

· Provide timely and effective solutions to minimize downtime.

· Generate performance reports and provide insights to inform the customer of potential improvements

Monitoring and Maintenance:

· Monitor SD-WAN network performance, analyze traffic patterns, and optimize SD-WAN policies.

· Proactively identify performance bottlenecks, security vulnerabilities, and capacity issues.

· Perform routine maintenance tasks (software updates, patches).

Incident Management:

· Respond to incidents and service requests promptly.

· Troubleshoot connectivity issues, configuration errors, and performance problems

· Escalate unresolved or complex issues to Tier 2 Engineers.

Change Management:

· Implement changes to SD-WAN configurations (e.g., adding new sites, modifying policies).

· Coordinate change requests with clients and internal teams.

· Ensure minimal disruption during change implementation.

Configuration and Troubleshooting:

· Assist with SD-WAN appliance configurations (routing, policies, security).

· Analyze logs, packet captures, and performance metrics.

· Debug and diagnose network problems.

Documentation and Knowledge Sharing:

· Maintain accurate records of support activities.

· Create knowledge base articles and FAQs for common issues.

· Train end-users on SD-WAN best practices.

Experience and soft skills:

• Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud, Fortinet) and Zscaler

• Network Fundamentals TCP/IP, Switching, DNS, Routing protocols, Internet, MPLS, 4G/5G

• Experience working with ticketing and case management systems.
Soft Skills:

· Customer mindset and strong sense of ownership.

· Excellent communication and collaboration skills

· Problem-solving mindset

· Ability to manage multiple clients and prioritize tasks effectively

· Adaptability to changing network requirements

Technical skills:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Relevant certifications (e.g. Cato CCA. Cisco CCNA,ECMS, SDWFND, ENSDWI. VMware 5V0. Fortinet NSE).

A high-performing Network Support Specialist is required to join our organization.

This role involves providing technical assistance to remote teams and resolving IT problems through various communication channels.

• Routing, Switching and Wireless Networking: Good understanding of routing protocols, network address translation (NAT/PAT), firewall configurations, virtual local area networks (VLANs), Domain Name System (DNS), Internet Protocol version 4 (IPv4) and IPv6, Media Access Control (MAC) addresses, Quality of Service (QoS), and access control lists (ACL).
• Device Familiarization: Knowledge of routers, switches, and access points from top manufacturers such as Mikrotik, Sophos, Fortigate, and Cisco.
• Certifications: CCNA certification would be an asset but not a requirement.
• Troubleshooting: Monitor helpdesk tickets and provide online solutions to resolve remote IT issues.
• Inventory Management: Organize necessary spare parts and tools with the service department to ensure timely completion of tasks.
• Billing Assistance: Assist the billing team in payment follow-up and related activities.
• Knowledge Sharing: Track lessons learned and share them with team members for continuous improvement.

• Time Management: Excellent time management skills to meet deadlines.
• Communication: Strong verbal and written communication skills.
• Reporting: Ability to create clear and concise reports.

The SD-WAN Network Support Engineer is responsible for overseeing the ongoing management and maintenance of SD-WAN solutions for clients and providing technical support and troubleshooting assistance. You will work closely with customers, network administrators, network designers, IT teams, and vendors to resolve issues, ensure smooth operation and optimal performance, security, and reliability of SD-WAN deployments. Build and maintain a relationship with the customer and use expert knowledge of the solution to recommended enhancements and upgrades required.

Responsibilities :

Customer Support:

· Respond to customer inquiries, incidents, and service requests related to SD-WAN.

· Troubleshoot connectivity issues, performance problems, and configuration errors.

· Provide timely and effective solutions to minimize downtime.

· Generate performance reports and provide insights to inform the customer of potential improvements

Monitoring and Maintenance:

· Monitor SD-WAN network performance, analyze traffic patterns, and optimize SD-WAN policies.

· Proactively identify performance bottlenecks, security vulnerabilities, and capacity issues.

· Perform routine maintenance tasks (software updates, patches).

Incident Management:

· Respond to incidents and service requests promptly.

· Troubleshoot connectivity issues, configuration errors, and performance problems

· Escalate unresolved or complex issues to Tier 2 Engineers.

Change Management:

· Implement changes to SD-WAN configurations (e.g., adding new sites, modifying policies).

· Coordinate change requests with clients and internal teams.

· Ensure minimal disruption during change implementation.

Configuration and Troubleshooting:

· Assist with SD-WAN appliance configurations (routing, policies, security).

· Analyze logs, packet captures, and performance metrics.

· Debug and diagnose network problems.

Documentation and Knowledge Sharing:

· Maintain accurate records of support activities.

· Create knowledge base articles and FAQs for common issues.

· Train end-users on SD-WAN best practices.

Experience and soft skills:

• Experience with SD-WAN/SASE products (Cato, Meraki, Viptela, VMware Velocloud, Fortinet) and Zscaler

• Network Fundamentals TCP/IP, Switching, DNS, Routing protocols, Internet, MPLS, 4G/5G

• Experience working with ticketing and case management systems.
Soft Skills:

· Customer mindset and strong sense of ownership.

· Excellent communication and collaboration skills

· Problem-solving mindset

· Ability to manage multiple clients and prioritize tasks effectively

· Adaptability to changing network requirements

Technical skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Relevant certifications (e.g. Cato CCA. Cisco CCNA,ECMS, SDWFND, ENSDWI. VMware 5V0. Fortinet NSE).

The Senior Field Engineer works within the field engineering team and is responsible for providing technical support to our customers both onsite and remotely. Daily tasks include troubleshooting, implementing changes, and supporting solutions for our clients.

The Network Support Specialist is responsible for resolving customer-reported issues via remote access, including:

1. Coordinating hardware replacements.
2. Implementing changes on customer networks.
3. Opening and collaborating with manufacturer TAC.
4. Updating the Ticketing System with case history.
5. Ensuring SLA targets are met.
6. Maintaining a positive attitude and flexibility to travel.
7. Operating autonomously with motivation.
8. Having good interpersonal skills.

Language requirements: Fluent/Excellent in English and Arabic.

Own a car and have a valid driving license.

Languages: English; verbal Arabic is an advantage.

Experience:

• At least five years of experience with Cisco (Routing & Switching).
• At least three years of hands-on experience with Bluecoat and Juniper.

Advantages include experience with Load Balancers (F5/ACE), Ciscoworks LMS, Iron Port, Fortigate, Check Point.

Qualifications:

• Cisco CCIE, CCNP.
• Bluecoat Professional qualification in Proxy.
• Juniper Firewall Professional qualification.
• University Degree in computing or telecommunications.
• Additional qualifications in Fortigate, Check Point, Iron Port are a plus.

About The Company

New Sourcing International (NSI) is a leading international talent acquisition group established in 1999, operating globally with offices in various countries. We specialize in niche recruitment solutions tailored to specific markets, regions, and industries. Managed by industry professionals, we utilize extensive databases and tools to access passive and active candidates. Our services include recruitment, executive search, outsourcing, contract staffing, and project recruitment, serving a diverse client base worldwide.

We are seeking an accomplished Network Infrastructure Specialist to join our team. This individual will be responsible for maintaining and supporting the entire university network infrastructure.