2 190 Concierge Services jobs in the United Arab Emirates

Concierge Services Director

Abu Dhabi, Abu Dhabi beBeeCustomerService

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Job Description

The role of a Concierge Team Leader is pivotal in delivering exceptional customer service and ensuring the seamless operation of concierge services within a hospitality or corporate environment.

Key Responsibilities:
  • Direct a team of concierges, providing guidance, support, and training to maintain the highest standards of service delivery.
  • Support and supervise the concierge team to deliver outstanding customer experiences.
  • Train new team members to comprehend their roles and expectations.
  • Collaborate with other departments to resolve customer issues promptly and efficiently.

The ideal candidate will possess a strong background in hospitality or customer service, leadership experience, problem-solving skills, attention to detail, and the ability to foster a positive environment that encourages growth and collaboration.

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Manager – Corporate Concierge Services

AED90000 - AED120000 Y Khidmah

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Job Description

The Manager of Corporate Concierge Services will lead the newly-established unit responsible for delivering luxury front-of-house and concierge experiences, fostering a culture of premium hospitality and administrative efficiency. This role will ensure exceptional service standards for employees, guests, and partners while developing and maintaining strategic partnerships.

ROLES AND RESPONSIBILITIES


•Set and uphold 7-star service standards and protocols across all front-of-house and concierge touchpoints.


•Lead, oversee and quality control the daily operations of the Corporate Concierge Services Unit.


•Design and monitor KPIs for the Corporate Concierge Services team focused on responsiveness, satisfaction, and partnership engagement.


•Manage, coach, and develop the team (Senior Coordinator and Concierge Coordinators), and identify training needs.


•Oversee VIP guest protocols and experience, ensuring a seamless luxury-first experience from entry to exit.


•Serve as the main point of contact for senior management (SVP and AVP Hospitality Management) regarding guest and concierge services.


•Collaborate with HR, Facilities, Events, and other departments to implement cross-functional service needs.

YoE / QUALIFICATIONS / SKILLS

RELATED YEARS OF EXPERIENCE

Min of 8+ years of experience in hospitality, corporate concierge, or premium front-of-house services.

YOE IN MANAGERIAL POSITION

Min of 2+ years of managerial experience

FIELD OF EXPERIENCE

Hospitality

TECHNICAL AND INTERPERSONAL SKILLS


•Experience managing high-performing teams and partnerships.


•Strong communication, service excellence, and stakeholder management skills.


•Strong interpersonal, coordination, and customer care skills.

QUALIFICATION


•Bachelor's degree in hospitality management, Business, or related field.

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Lifestyle & Concierge Services Manager

AED100000 - AED120000 Y Azya Consulting FZ LLE

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Job Description

Position Overview

We are looking for a seasoned Concierge & Lifestyle Professional with a strong background in international luxury hospitality. The ideal candidate has hands-on experience in five-star hotels, resorts, or premium concierge services, delivering tailored travel planning, lifestyle management, and VIP guest services. This role demands discretion, cultural awareness, and the ability to anticipate and exceed the expectations of a discerning clientele.

Key Responsibilities

  • Serve as the trusted point of contact for VIP and UHNW clients, delivering bespoke concierge and lifestyle services.
  • Design and manage comprehensive travel itineraries, covering flights, accommodation, transportation, dining, and curated experiences.
  • Anticipate client needs with proactive recommendations for exclusive dining, entertainment, and luxury activities.
  • Build and maintain partnerships with global hotels, restaurants, event organizers, and service providers to secure privileged access.
  • Manage special requests and urgent changes with efficiency, discretion, and professionalism.
  • Safeguard client confidentiality while providing seamless, end-to-end service.

Requirements

  • Minimum 5 years' experience in concierge, guest relations, or lifestyle management within luxury hospitality.
  • Demonstrated expertise in travel planning, itinerary creation, and VIP service coordination.
  • Extensive global network and knowledge of high-end destinations and experiences.
  • Strong communication and interpersonal skills, with a service-driven mindset.
  • Fluent in English; additional languages are a plus.
  • Proficiency in CRM, reservation, and booking platforms.

Preferred Attributes

  • Experience with UHNW clientele.
  • Well-traveled, culturally aware, and in touch with luxury lifestyle trends.
  • Polished presentation and professional demeanor.

Job Type: Full-time

Pay: From AED10,000.00 per month

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Front desk

AED120000 - AED180000 Y Overseas Warehouses Management

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Job Description

  • Greet patients when they arrive at the clinic

  • Schedule appointments for patients

  • Maintain patient accounts and records

  • Prepare and send patients bills

  • Provide claim documents

  • Coordinate with doctors and dental assistants

  • Answering queries, emails etc.

  • Good customer service

Job Type: Full-time

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Front Desk

AED12000 - AED18000 Y Providential Properties Management (Award Winning Real Estate in Abu Dhabi)

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Hiring for Growth:

Excellent opportunity to join a well-established company based in Abu Dhabi with strong relationships with leading developers, offering a dynamic and collaborative work environment.

Job Description:

  • Serve refreshments to guests (tea, coffee, water, etc.).
  • Handle basic clerical tasks such as filing, photocopying, and delivering documents within the office.
  • Maintain cleanliness of the office premises, including meeting rooms, pantry, and workstations.
  • Assist in organizing and setting up meetings and preparing meeting rooms.
  • Monitor office supplies and inform admin of shortages.
  • Handle errands such as collecting parcels or dropping off documents.
  • Support staff with administrative and logistical needs.
  • Welcoming guests and assist them.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a similar role is preferred.
  • Basic communication skills in English.
  • Polite, well-mannered, and trustworthy.
  • Ability to multitask and prioritize duties.
  • Good hygiene and personal grooming.
  • Physically fit and able to perform cleaning and light lifting tasks.
  • Own Visa

Job Type: Full-time

Pay: AED1, AED1,500.00 per month

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Front Desk

AED40000 - AED60000 Y Freehold Technical Services

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Job Description

We are a Dubai based Real Estate Management company and are urgently seeking a FEMALE FRONT DESK / OFFICE ADMINISTRATOR to join our company:

ELIGIBILITY:

1) Must be fluent in spoken and written English & Tagalog

2) Must have excellent computer knowledge and be able to work with Excel, Word, Outlook, etc.

3) Strong knowledge in real estate transactions, including rental agreements and lease renewals.

4) Minimum 2 years previous experience in a Real Estate firm performing tasks such as drafting lease agreements and processing Ejari certificates.

5) Must be highly efficient, organized, and able to work well under pressure. Should be capable of managing a busy telephone line and front office, while demonstrating excellent organizational skills.

NOTE: Applications from candidates who do not meet the above requirements will not be shortlisted.

SALARY: AED. 4,000/- per month all inclusive

Job Types: Full-time, Permanent

Pay: AED3, AED4,000.00 per month

Application Question(s):

  • Do you have experience with EJARI registration and other services offered by the DLD?

Education:

  • Bachelor's (Required)

Experience:

  • Real Estate: 2 years (Required)

Language:

  • English (Required)

Location:

  • Dubai (Required)
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Front Desk

AED48000 - AED60000 Y Clinica Dentalia

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Job Description

Location: UAE

Salary: AED 4,000 – 5,000 + benefits (as per UAE Labour Law)

We're looking for a Front Desk / Logistics Coordinator to join our growing team

What you'll do:

Manage front desk operations & customer inquiries

Coordinate delivery & collection of dental cases with clinics/labs

Organize schedules for drivers & logistics support

Ensure smooth communication between clients and lab teams

What we need:

Good communication skills in English (Arabic is an advantage)

Experience in dental lab / healthcare front desk is a must

Strong organizational & coordination skills

Ability to multitask and handle clients professionally

If this sounds like you, we'd love to hear from you

Apply now and be part of our team.

Job Type: Full-time

Pay: AED4, AED5,000.00 per month

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Front Desk

AED40000 - AED60000 Y Lemon Leaf Restaurant

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Job Description

Job description:

We are seeking a friendly, organized, and professional Front Desk / Admin to join our team. The ideal candidate will be the first point of contact for visitors and clients, providing excellent customer service while efficiently handling administrative tasks.

Key Responsibilities:

  • Greet and assist visitors, clients, and staff in a professional manner.
  • Answer, screen, and forward incoming phone calls and emails.
  • Manage appointment scheduling and maintain office calendars.
  • Handle general administrative duties including filing, data entry, and document preparation.
  • Support HR and management with clerical tasks as needed.
  • Assist in coordinating meetings, events, and travel arrangements.

Requirements:

  • Minimum 2 years of UAE experience in a receptionist or administrative role.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Strong organizational and multitasking abilities.
  • Professional appearance and attitude.
  • Ability to work independently and as part of a team.

Preferred:

  • Diploma or degree in Business Administration, Management, or related field.
  • Experience in customer service or office management.
  • Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

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Front Desk

AED40000 - AED60000 Y Zone Seven

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Role Description:

This is a full-time on-site role. As a receptionist, you will manage front desk activities and operations, ensuring a welcoming environment and providing essential support to the team.

Key Responsibilities:

  • Greet, receive, and direct visitors with professionalism.

  • Answer, forward, and manage incoming calls.

  • Receive and handle mail and packages.

  • Provide general administrative support, including scheduling and bookings.

  • Assist with filing, data entry, and inventory management.

  • Request and manage office supplies.

  • Respond to client inquiries and provide relevant information.

  • Coordinate with other departments to ensure smooth office operations.

  • Maintain confidentiality and handle sensitive information appropriately.

  • Perform additional duties as assigned.

Qualifications:

  • Excellent English communication and interpersonal skills.

  • Strong organizational abilities and attention to detail.

  • Proficient in Microsoft Office Suite.

  • Customer service-oriented mindset with a positive attitude.

  • Ability to work under pressure and manage multiple tasks.

  • Previous experience as a receptionist or in a front desk role.

  • Knowledge of hospitality etiquette.

This role is vital for maintaining an efficient and welcoming office environment.

If interested, please send your resume to:

Good Luck

Job Type: Full-time

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Front Desk

Ras Al Khaimah, Ra's al Khaymah Hilton

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Job Description

A Front Desk Team leader ensures the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback.

What will I be doing?

As Front Desk Team leader, you will ensure the satisfaction of Guests who interact with Reception operations and will keep the Reception Team informed of relevant information and Guest feedback. A Head Receptionist is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
  • Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
  • Process and deliver messages for Guests
  • Deliver and safely store Guest luggage
  • Plan, organise and control the daily operations of the Concierge Desk to ensure the smooth operation of department
  • Stay current with all hotel services as well as daily VIP requests and special events
  • Represent the needs of the Team to others in the hotel
  • Recruit, select, train and the develop Team Members
  • Conduct annual and mid-year appraisals with Team Members
  • Ensure orderliness and safety guidelines around the lobby and front door areas
  • Provide support to Management as required, in cases of emergency
  • Project a professional manner with an emphasis on hospitality and Guest service
  • Maintain a clean, healthy, and safety working area
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems

What are we looking for?

Front Desk Team leader serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a variety of different work situations
  • Ability to work on your own and as part of a team
  • Knowledge of the local area
  • Previous experience managing a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience working in Reception in a hotel environment

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations

Hilton Garden Inn Ras Al Khaimah

Schedule

Full-time

Brand

Hilton Garden Inn

Job

Guest Services, Operations, and Front Office
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