17 Consumer Insights jobs in the United Arab Emirates

Job title: Consumer Insight Manager

Location: Dubai UAE

As Consumer Insight Manager you will lead and execute consumer insight initiatives to guide fragrance development and innovation helping increase our winning rate with clients. You will be responsible for delivering high-quality research actionable insights and strategic recommendations that influence product development and commercial success. This role offers the opportunity to work across diverse markets and categories collaborating with internal and external stakeholders to shape the future of fragrance.

Key responsibilities:

• Develop and implement consumer insight plans in collaboration with sales and fragrance development teams.
• Conduct and manage quantitative and qualitative research including agency briefing negotiation and quality control.
• Analyze research data critically using internal tools linking insights to real-world actions and business impact.
• Coordinate cross-functional collaboration from project initiation to final delivery including logistics and fieldwork.
• Organize creative workshops and sessions to translate insights into winning briefs and commercial strategies.
• Maintain transparent communication on project status budget and timelines with management and stakeholders.

We bring:

• A dynamic role at the intersection of creativity data and strategy in the fragrance industry.
• Opportunities to influence product innovation and client success across diverse markets.
• A collaborative culture with cross-functional teams and global exposure.
• A company committed to sustainability ethics and scientific excellence.
• Continuous learning and career development in a purpose-driven organization.
• A chance to work with leading brands and visionary clients in beauty and home categories.

You bring:

• Bachelors degree in Marketing Business Psychology or a chemistry-related field (Masters preferred).
• 5 years of experience in market research within FMCG research agencies or the fragrance/flavor industry.
• Strong technical knowledge of market research planning and organizing and decision-making.
• Excellent analytical and creative thinking skills to interpret data and generate actionable insights.
• Outstanding communication presentation and interpersonal skills with diplomacy and high ethical standards.
• Language skills:English required; Arabic and French are a plus.

About dsm-firmenich:

At dsm-firmenich we dont just meet expectations we go beyond them.

From elevating health to making fortified food and sustainable skincare the impact of your work here will be felt by millions every single day. Whether its fragrance that helps you focus alternative meat thats better for the planet or reducing sugar without losing flavor this is where you help shape the future of nutrition health and beauty for everyone everywhere.

And while youre making a difference well make sure youre growing too. With learning that never stops a culture that lifts you up and the freedom to move across businesses teams and borders. Your voice matters here. And your ideas Theyre essential to our real progress only happens when we go beyond together.

Our application process:

Interested in this position Please apply on-line by uploading your resume in English via our career portal. For further information please contact Maria Roman Talent Acquisition Business Partner ().

DEI and equal opportunity statement:

At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they belong.

Were proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve.

We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you.

And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.

Agency statement:

Were managing this search directly at dsm-firmenich. If youre applying as an individual wed love to hear from you. Were not accepting agency submissions or proposals involving fees or commissions for this role.

Required Experience:

Manager

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Job title: Consumer Insight Manager

Location: Dubai, UAE

As Consumer Insight Manager, you will lead and execute consumer insight initiatives to guide fragrance development and innovation, helping increase our winning rate with clients. You will be responsible for delivering high-quality research, actionable insights, and strategic recommendations that influence product development and commercial success. This role offers the opportunity to work across diverse markets and categories, collaborating with internal and external stakeholders to shape the future of fragrance.

Key Responsibilities

• Develop and implement consumer insight plans in collaboration with sales and fragrance development teams.
• Conduct and manage quantitative and qualitative research, including agency briefing, negotiation, and quality control.
• Analyze research data critically using internal tools, linking insights to real-world actions and business impact.
• Coordinate cross-functional collaboration from project initiation to final delivery, including logistics and fieldwork.
• Organize creative workshops and sessions to translate insights into winning briefs and commercial strategies.
• Maintain transparent communication on project status, budget, and timelines with management and stakeholders.
  
  

• A dynamic role at the intersection of creativity, data, and strategy in the fragrance industry.
• Opportunities to influence product innovation and client success across diverse markets.
• A collaborative culture with cross-functional teams and global exposure.
• A company committed to sustainability, ethics, and scientific excellence.
• Continuous learning and career development in a purpose-driven organization.
• A chance to work with leading brands and visionary clients in beauty and home categories.
  
  

• Bachelor's degree in Marketing, Business, Psychology, or a chemistry-related field (Master's preferred).
• 5+ years of experience in market research within FMCG, research agencies, or the fragrance/flavor industry.
• Strong technical knowledge of market research, planning and organizing, and decision-making.
• Excellent analytical and creative thinking skills to interpret data and generate actionable insights.
• Outstanding communication, presentation, and interpersonal skills with diplomacy and high ethical standards.
• Language skills: English required; Arabic and French are a plus.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Chemical Manufacturing

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Dubai, Dubai, United Arab Emirates 23 hours ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

We are seeking an experienced Consumer Insights Manager to join our team. This role involves developing and implementing strategic insights that drive business growth and customer satisfaction.

As a Consumer Insights Manager, you will be responsible for:

• Developing and executing market research projects to gain in-depth understanding of consumer behavior and preferences
• Collaborating with cross-functional teams to integrate insights into product development, marketing strategies, and customer experience initiatives
• Analyzing data and providing actionable recommendations to inform business decisions
• Building and maintaining relationships with key stakeholders, including customers, partners, and internal teams

The ideal candidate will have:

• Proven experience in market research and analytics, with a focus on consumer insights
• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
• Excellent communication and interpersonal skills, with the ability to present findings and recommendations to diverse audiences
• Experience working in a fast-paced environment, with multiple priorities and deadlines

Benefits include:

• Opportunity to work with a dynamic and growing organization
• Competitive compensation and benefits package
• Professional development opportunities, including training and education
• Collaborative and inclusive work environment

Head of Customer Insights is a vital role that involves leveraging customer data and market intelligence to drive business strategy.

• Develop and implement customer insights strategies to deliver exceptional guest experiences.
• Design and oversee comprehensive customer research programs, including surveys, focus groups, interviews, and observational studies.
• Monitor industry trends, competitor activities, and market conditions to identify opportunities and threats.
• Develop and maintain a set of customer experience KPIs and metrics, reporting regularly to senior management.

The ideal candidate will have a Master's degree in a related discipline and a minimum of 7-10 years of experience in Customer Insights, Market Research, or Customer Experience Management. Strong stakeholder management skills are essential for success in this role.

• Strategic thinking and problem-solving skills.
• Experience in leadership, strategy development and execution, data analytics, and research (both quantitative and qualitative).

Join our fast-paced and innovative team to make a significant impact on delivering exceptional airport experiences.

• Seniority level: Director
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Airlines and Aviation

Dubai, UAE

• Full-time
• Data & Analytics

About the opportunity

This role sits at the intersection of marketing performance, analytics, and strategic planning.

You will support the regional marketing team in turning data into insight and insight into impact — by tracking performance, supporting budget governance, and helping markets make data-informed decisions.

You’ll work closely with regional leads and country marketing teams across the MENA region to ensure we’re running effective, efficient, and aligned marketing operations.

This role is ideal for someone early in their marketing strategy or analytics journey, looking to grow their skills by solving real business problems in a fast-paced environment.

What’s On Your Plate?

• Strategic Projects & Growth Initiatives

Lead and scale new growth levers – Own performance tracking and end-to-end coordination for growth initiatives like Refer a Friend; assess incentive structures, benchmark competition, and act as PMO across Product, CRM, and local teams. Ideate and pilot other scalable growth levers we may be missing—especially those already gaining traction with competitors.

Drive the Channel Mix Effectiveness Tracker – Build and maintain a dashboard along with data team to analyze CRM, PM, Discounts, and Brand spend across markets; identify optimal allocation strategies based on ROI and incrementality.

Launch and own the Missed Target Root Cause Library – Build a structured repository of missed OKRs, analyze root causes, and share insights with markets to avoid repeat misses.

Run the Marketing Competition Intelligence program – Track competitor marketing activity across all markets, flag emerging trends, and drive proactive internal response with cross-functional partners.

Maintain key trackers (CAC, ROI, payback, LTV, etc.) across all 8 markets.

Forecast performance vs. OKRs using trend data; flag risks early and suggest corrective actions.

Own the Marketplace Health Snapshot (integrated into our regular C-suite and Country MD updates) to track overall business health beyond just GMV and Orders.

This role supports strategic and operational decision-making across departments. It combines strong business acumen with technical proficiency in tools like Excel, SQL, Python, and Power BI.

• Data collection, cleaning, and analysis from various systems.
• Maintenance of regular performance dashboards for occupancy, revenue, collections, and expenses.
• Generation of actionable insights and data visualizations to support leadership in key decisions.
• Assistance with forecasting and scenario planning (e.g., revenue trends, cost optimization).
• Ad hoc analysis and research on market trends, competitors, and benchmarks.
• Collaboration with teams (Finance, Legal, IT, etc.) to understand business needs and validate data.
• Identification of inconsistencies or inefficiencies in data or internal workflows, and proposal of improvements.
• Support for automation of recurring reports using Excel, BI tools, SQL queries, or Python scripts.

• Bachelor's degree in a STEM field, Finance, Economics, Statistics, Business Analytics, or a related discipline.
• 2-4 years of experience in a business or data analysis role, preferably within real estate or operational functions.
• Familiarity with UAE real estate regulations is an advantage.
• Proficiency in Microsoft Excel (advanced level), SQL, and Python for data handling and automation.
• Experience with BI tools such as Power BI (or similar platforms).
• Ability to build dashboards, analyze KPIs, and explain findings to non-technical stakeholders.

• Full-time employment offers the opportunity to work with a dynamic team and contribute to the company's success.
• Employment Type: Full-time.
• Job Function: Business Development and Investment Management.

The Director of Data Analysis is responsible for collecting, processing, and analysing real estate data from various sources, with the aim of providing accurate, data-driven insights that support strategic decision-making in the real estate sector in United Arab Emirates. The role focuses on enhancing market transparency, developing sector-wide performance indicators, and supporting policy formulation and investment planning based on data.

Responsibilities

• Collecting and analyzing real estate data from multiple sources
• Processing and cleaning data to ensure its accuracy, consistency, and readiness for analysis
• Analyzing real estate data to extract and update the real estate index, which enhances market transparency
• Preparing reports and dashboards to support strategic decision-making
• Developing sector performance indicators (e.g., price indices, supply and demand, occupancy rates, etc.)
• Supporting policy development and investment planning by providing data-driven recommendations
• Contributing to real estate market studies and identifying market trends to support and update strategic urban development plans
• Collaborating with government entities and investors to provide transparent and accurate insights into the real estate market

Requirements

• Bachelor's degree in Economics, Statistics, Business Administration, Data Analysis, or a related field.
• 5 years of experience in data analysis or market research, with knowledge of the real estate market.
• Certifications in data analysis or economics are not required but are preferred
• Certifications in Data Analysis, such as RICS or CF

We are seeking a skilled professional to lead our data analysis team. As a Lead Data Analyst, you will be responsible for overseeing a team of analysts and collaborating with developers and stakeholders to ensure software meets business needs.

• Manage a team of data analysts
• Create data marts and data lakes using mappings
• Design user interfaces and dashboards for data visualization and interaction
• Test and validate software and data products for accuracy and reliability

• Bachelor's or master's degree in Computer Science, IT, or related field
• Experience with data processing and analysis using Data Bricks
• Expert-level proficiency in SQL, Python, SAS/R, Spark
• Deployment experience in databases, server/cloud environments (AWS, Azure), APIs, ODBCs, web apps

• Career Growth: Opportunities for professional development and advancement
• Performance-Based Compensation: Competitive pay linked to performance
• Inclusive Culture: Join a collaborative team that values innovation and every voice

This is an exciting opportunity to work with a talented team and contribute to our success.

Effective Business Decisions Using Data Analysis

ID 257

Course: Effective Business Decisions Using Data Analysis

This interactive, applications-driven 5-day course will highlight the added value that data analytics can offer a professional as a decision support tool in management decision making. It will show the use of data analytics to support strategic initiatives; to inform on policy information; and to direct operational decision making. The course will emphasize applications of data analytics in management practice; focus on the valid interpretation of data analytics findings; and create a clearer understanding of how to integrate quantitative reasoning into management decision making. Exposure to the discipline of data analytics will ultimately promote greater confidence in the use of evidence-based information to support management decision making.

• Discussions on applications of data analytics in management
• The importance of data in data analytics
• Applying data analytical methods through worked examples
• Focusing on management interpretation of statistical evidence
• How to integrate statistical thinking into the work domain

• Explain the scope and structure of data analytics.
• Apply a cross-section of useful data analytics.
• Interpret meaningfully and critically assess statistical evidence.
• Identify relevant applications of data analytics in practice.

• Professionals in management support roles
• Analysts who typically encounter data/analytical information regularly in their work environment
• Those who seek to derive greater decision-making value from data analytics

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. The daily workshops will be highly interactive and participative. This involves regular discussion of applications as well as hands-on exposure to data analytics techniques using Microsoft Excel. Delegates are strongly encouraged to bring and analyse data from their own work domain. This adds greater relevancy to the content. Emphasis is also placed on the valid interpretation of statistical evidence in a management context.

• Day One: Setting the Statistical Scene in Management
  • Introduction; The quantitative landscape in management
  • Thinking statistically about applications in management (identifying KPIs)
  • The integrative elements of data analytics
  • Data: The raw material of data analytics (types, quality, and data preparation)
  • Exploratory data analysis using Excel (pivot tables)
  • Using summary tables and visual displays to profile sample data
• Day Two: Evidence-based Observational Decision Making
  • Numeric descriptors to profile numeric sample data
  • Central and non-central location measures
  • Quantifying dispersion in sample data
  • Examine the distribution of numeric measures (skewness and bimodal)
  • Exploring relationships between numeric descriptors
  • Breakdown analysis of numeric measures
• Day Three: Statistical Decision Making – Drawing Inferences from Sample Data
  • The foundations of statistical inference
  • Quantifying uncertainty in data – the normal probability distribution
  • The importance of sampling in inferential analysis
  • Sampling methods (random-based sampling techniques)
  • Understanding the sampling distribution concept
  • Confidence interval estimation
• Day Four: Statistical Decision Making – Drawing Inferences from Hypotheses Testing
  • The rationale of hypotheses testing
  • The hypothesis testing process and types of errors
  • Single population tests (tests for a single mean)
  • Two independent population tests of means
  • Matched pairs test scenarios
  • Comparing means across multiple populations
• Day Five: Predictive Decision Making - Statistical Modeling and Data Mining
  • Exploiting statistical relationships to build prediction-based models
  • Model building using regression analysis
  • Model building process – the rationale and evaluation of regression models
  • Data mining overview – its evolution
  • Descriptive data mining – applications in management
  • Predictive (goal-directed) data mining – management applications