What Jobs are available for Continuous Improvement Manager in the United Arab Emirates?

Showing 25 Continuous Improvement Manager jobs in the United Arab Emirates

Career Opportunities: 4PL Operational Excellence Supervisor (4157)

Abu Dhabi, Abu Dhabi OIA Global

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Career Opportunities: 4PL Operational Excellence Supervisor (4157)

Requisition ID 4157 -Posted - Operations - Job Location (country) (1) - Job Location (region) (1)

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

Summary: 4PL Operational Excellence Supervisor

The 4PL Operational Excellence Supervisor will ensure the 4PL Excellence Coordinators & Specialists optimise execution of carrier and/or freight forwarder contracts by organising the best means of transporting goods using all modes of rail, road, air and sea as required. The role will oversee and organise the whole operational execution of the 4PL processes according to the Service Requirements of the Customer to include Booking, Documentation, Track and Trace and Data Integrity.

Duties and Responsibilities:

  • Operations:
    • Booking: oversee the whole booking process from preparation, pre-DGD (Dangerous Goods Declaration), booking sent and accepted, driver details, pickup and final DGD
    • Documentation: oversee customs declaration, ISF (Import Security Filing), VGM (Verified Gross Mass), Shipping Instruction, Draft Bill of Lading and documents sent to the carrier
    • Data Integrity – complete daily checks on data accuracy in all shipments.
    • Ensure that our technology platform is used to create/maintain highly efficient processes.
    • Actively engage with our Quality Management System to ensure compliance with Industry leading standards, such as AEO and ISO
    • Ensure that successful supplier relationships are in place.
    • Ensure all jobs are completed in accordance with the companies operating procedures.
    • Keep a clean workflow by timely executing all tasks and updating all shipments.
    • Obtain, check and prepare documentation to meet customs and compliance with overseas countries’ regulations and fiscal regimes.
    • Maintain visibility and control through all phases of the process.
    • Manage complete customs formalities and/or sub-contracting services
    • Enter full job details into Cargowise.
    • Ensure data input processing in 4PL Dashboard and 4PL systems in use.
    • Assign tasks to the team members in a logical and efficient manner.
    • Assign emails and tickets to the team members in a logical and efficient manner.
    • Monitor and ensure optimal execution of all back-office activities by the team.
    • Deal with escalations when needed
  • Team Relationships
    • Identify areas of improvement within the team, and discuss action plan with Manager
    • Coach, develop and motivate the team on operational tasks, ensuring they have the knowledge to complete their duties
    • Promote a learning and development culture
    • Assist with the recruitment of new operations staff within your team where required, including onboarding and offboarding processes
  • Communication
    • Ensure continued communication within the Customer Success Team and actively assist in the smooth running of the Department and the Company.
    • Report and communicate any issues to your Manager as they arise.
    • Perform other duties as reasonably requested by your Manager.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal skills with a high-touch customer service approach.
  • Excellent oral and written communication skills.
  • Project management skills with the ability to handle multiple high-level projects at once.
  • Knowledge of MS Office with emphasis on Excel and Outlook.
  • Detail orientation and strong ability to prioritize in a fast-paced environment.
  • Excellent reasoning, negotiation and listening skills.
  • Ability to function autonomously and use good judgment in a diverse, global environment.
  • Ability to adapt to changing environments and maintain positive relationships with a variety of people and customers in a cross-cultural environment.

Education and Experience:

  • At least two years’ of leadership experience in freight forwarding or logistics
  • Experience working with Cargowise or similar software preferred.
  • Previous experience with operations and/or account management experience in the international supply chain, logistics, and transportation projects.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

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Senior Audit Lead — Operational & Financial Excellence

Dubai, Dubai Robinson & Co (Singapore) Pte Ltd

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A leading regional business in Dubai is seeking a Senior Manager for Operational & Financial Audit. This role involves developing audit policies, evaluating internal control systems, and preparing reports. Candidates must have an MBA in Finance and at least 10 years of relevant experience. Strong analytical skills and communication abilities are essential. The position offers opportunities for training and organization-wide collaboration. #J-18808-Ljbffr
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Sr Project Management Specialist

Honeywell

Posted 11 days ago

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Job Description

**Sr Project Management Specialist**
We have an opportunity for a **Sr Project Management Specialist** to join us at **Honeywell** in Masdar.
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centres to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions - by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
**_We Enable our customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets._**
**Key responsibilities**
1. Developing project plan, timelines and budget, defining project scope, objectives and deliverables
2. Lead, motivate and oversee cross functional teams to ensure project milestones are met.
3. Communicate with clients, stakeholders, and team members to set expectations and update on project progress.
4. Responsible for project revenue planning and forecasting.
5. Identify, assess and mitigate risks, implement contingency plans.
6. Manage resources efficiently and improve productivity.
7. Ensure deliverables meet Honeywell quality standards and customer requirements.
8. Handle changes in project scope, schedule, and costs while maintaining project objectives.
9. Maintain comprehensive project documentation for reporting and auditing purpose.
10. Use project management tools to monitor project performance and productivity.
11. Address customer escalations and issues promptly to keep the project on track.
12. Working with Sales and P&E team on new project opportunities.
**Key skills and qualifications**
**Education:**
· Bachelors in Engineering, Business Management
**Experience:**
· Minimum: 10 years of project management experience in the region.
· Strong leadership and team management skills
· Excellent organizational and planning abilities
· Proficiency in project management software
· Effective communication and negotiation skills
· Good understanding of business operations and solutions -specific knowledge
· Analytical thinking and problem-solving capabilities
· Ability to work under pressure and manage multiple projects simultaneously
· PMP Project certification.
· Proven experience working in safety solutions, Fire & Gas and Fire- fighting system with good understanding of safety and reliability standards in O&G industry
**Our offer**
· A culture that fosters inclusion, diversity, and innovation in an international work environment
· Market specific training and ongoing personal development.
· Experienced leaders to support your professional development.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now** **and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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Sr Project Management Specialist

Abu Dhabi, Abu Dhabi Honeywell

Posted 11 days ago

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Job Description

**Sr Project Management Specialist**
We have an opportunity for a **Sr Project Management Specialist** to join us at **Honeywell** in Masdar.
Honeywell Industrial Automation enables our customers to run safer and more efficient operations. From refineries to distribution centres to retail stores, we help deliver results while improving worker safety and meeting sustainability goals such as reduced carbon emissions - by leveraging connectivity, advanced data analytics, software, robotics, sensors, process automation and asset performance management solutions.
**_We Enable our customers to Enhance the Safety, Sustainability, Resilience and Productivity of their People, Plants, and Assets._**
**Key responsibilities**
1. Developing project plan, timelines and budget, defining project scope, objectives and deliverables
2. Lead, motivate and oversee cross functional teams to ensure project milestones are met.
3. Communicate with clients, stakeholders, and team members to set expectations and update on project progress.
4. Responsible for project revenue planning and forecasting.
5. Identify, assess and mitigate risks, implement contingency plans.
6. Manage resources efficiently and improve productivity.
7. Ensure deliverables meet Honeywell quality standards and customer requirements.
8. Handle changes in project scope, schedule, and costs while maintaining project objectives.
9. Maintain comprehensive project documentation for reporting and auditing purpose.
10. Use project management tools to monitor project performance and productivity.
11. Address customer escalations and issues promptly to keep the project on track.
12. Working with Sales and P&E team on new project opportunities.
**Key skills and qualifications**
**Education:**
· Bachelors in Engineering, Business Management
**Experience:**
· Minimum: 10 years of project management experience in the region.
· Strong leadership and team management skills
· Excellent organizational and planning abilities
· Proficiency in project management software
· Effective communication and negotiation skills
· Good understanding of business operations and solutions -specific knowledge
· Analytical thinking and problem-solving capabilities
· Ability to work under pressure and manage multiple projects simultaneously
· PMP Project certification.
· Proven experience working in safety solutions, Fire & Gas and Fire- fighting system with good understanding of safety and reliability standards in O&G industry
**Our offer**
· A culture that fosters inclusion, diversity, and innovation in an international work environment
· Market specific training and ongoing personal development.
· Experienced leaders to support your professional development.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now** **and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#TheFutureIsWhatWeMakeIt
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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Associate Director - Project Management

Abu Dhabi, Abu Dhabi Aldar Group

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JOB PURPOSE

Manage the delivery of local and international projects in time, budget and quality

Manage and ensure efficient project delivery and execution as per Development Management guidelines and Aldar standards, including the coordination of external stakeholders and providers attending in the project

ROLES AND RESPONSIBILITIES
  • Work closely with internal stakeholders to develop project timelines
  • Collect input from Scheduling and quality and recommend realistic project plan and timeline
  • Recommend design standards that ensure cost effectiveness and innovation in conjunction with Development Management
  • Obtain approval from the related development and design head
  • Coordinate with Development Management on defining the detailed project schedule and cost
  • Work closely with Procurement to develop initial project cost estimates
  • Challenge assumptions, raise flags and provide expertise to ensure realistic estimates
  • Partner with development and design department to assess impact of any changes in design or plans on construction
  • Support in developing mitigation and corrective actions once construction is underway
  • Inform procurement on any changes in contractor’s scope of work, support procurement in negotiation of updated contract with contractors
  • Monitor progress of project works, and develop a risk mitigation plan in case any issues arise
  • Provide input on contractor and sub-contractor selection and scope-of work drafting based on inputs from Tendering
  • Assess vendor performance, and draft a performance scorecard for all 3rd party service providers
  • Manage consultant resources to ensure appropriate and optimal deployment
  • Ensure contractors deliver services within scope of work (cost, quality, time)
  • Provide contractors with detailed project schedules so that they are aware of critical milestones
  • Maintain and update all project related documents, especially ones that are filled on-site
  • Support in final handover to Asset Management department with all documents
  • Responsible for safety and environmental compliance at project sites
  • Provide input to Infrastructure and Government Relations department to obtain licenses and permits for construction, and anticipate any delays that might be caused
  • Assist Audit and Accounting departments in audits and project accounting activities
  • Provide input for setting up cross-functions SLAs, ensure compliance of the function with SLAs
  • Contribute to the generation of lessons learned on all projects to prevent reoccurrence of the same risks on future projects
  • Manage project portfolio within approved budget, schedule and quality in accordance with development guidelines and consistent with ALDAR/Government goals.
  • Coordinate closely with internal and external stakeholders on all issues related to additional requests and modifications from the start of construction to the hand-over of developments to end users
  • Manage all project activities related to infrastructure and ensure compliance with ALDAR requirements and authorities’ standards
  • Monitor all project schedules and cash flows for adherence to original schedule and budget and ensure progress is accurately reported to management
  • Identify deviations from plan and initiate mitigation actions to compensate for deviations in close alignment with Development Management
  • Establish and improve network with Government entities for smooth processing of licenses and permits
  • Manage project progress revenue (VOWD) in accordance with targets to achieve overall KPIs
QUALIFICATION AND EXPERIENCE RELATED YEARS OF EXPERIENCE

Min of 14+ years of experience in project management oversight in a real estate company with annual revenue of at least AED 2 billion.

YOE IN MANAGERIAL POSITION

Min of 6+ years in a related managerial position

FIELD OF EXPERIENCE
  • Proven experience of managing construction for developments with CAPEX 4-6 billion AED.
  • Strong knowledge and exposure to the GCC real estate market
  • Proven expertise in contractor management having managed construction contracts worth at least AED 200 million
TECHNICAL AND INTERPERSONAL SKILLS
  • HSE champion with a proven track record <2% safety incidents
  • Excellent project management skills having managed construction projects of at least AED 100 million in value
  • Ability to manage large teams of at least 50 people
  • Ability to manage more than one project at a time; plan and execute tasks as per project schedule and budget
  • Strong conflict resolution and management skills for resolving conflicts on the field
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TPM CSI SA Project Management Administrator

Dubai, Dubai AMETEK, Inc.

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Job Title: Project Management Administrator

Location: Dubai, AE, 28442

Business Unit: Thermal Process Management

Posting Date: Sep 26, 2025

Job Description:

We are seeking a Project Technician to support our Project Engineering and Site Leadership. This role involves administrative and technical support across various project phases, including documentation, submittals, and job order package creation.

Key Responsibilities
  • Manage document control functions including submittals, receipts, and final record book creation.
  • Maintain logs for all incoming and outgoing transmittals.
  • Organize and track client documents such as specifications and drawings.
  • Prepare documentation for third-party inspections.
  • Provide support to Project Engineers and Project Managers throughout project lifecycles.
  • Enter sales orders for engineered projects.
  • Maintain design, production, and shipment schedules in ERP systems.
  • Create job order packages including bill of materials and man-hour verification.
  • Scan and archive returned job order packages from production.
  • Assist in final project close-out activities.
Qualifications
  • Bachelor’s degree.
  • 2–5 years of customer service or technical support experience.
  • Proficiency in Adobe Acrobat.
  • Intermediate knowledge of Microsoft Excel and MS Office Suite.
  • Experience with ERP systems is a plus.
  • Strong organizational and communication skills.
Working Conditions
  • Full-time position with occasional extended hours based on operational needs.
  • On-site role in a manufacturing environment with exposure to machinery and production processes.
Language Skills
  • Must be able to communicate in English.
  • Needs to be able to communicate and function within Saudi Arabia.
  • Ability to communicate with diverse mix of nationalities coming to Saudi preferred.
Computer Skills
  • Basic computer skills required such as Microsoft Word, Excel and Outlook.
  • Ability to be trained and operate within CSI Ametek ERP system.
Other Skills and Abilities
  • Highly motivated individual willing to take on additional responsibilities and duties under a challenging and compressed schedules.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.

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Project Management Office - Lead (PMO Lead)

Sharjah, Sharjah Unique Maritime Group

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Job Description

We are seeking an experienced PMO Lead to oversee the Project Management Office (PMO) for our operations in UG UAE. The role is responsible for ensuring cost-effective project delivery that meets client requirements, on time and within budget, while leading and developing the project management team.

Key Responsibilities
  • Project Delivery & Governance – Oversee the initiation and execution of all projects, ensuring adherence to scope, schedule, budget, and quality requirements.
  • Project Delivery & Governance – Act as Senior Project Manager on select projects while guiding and supporting other Project Managers.
  • Project Delivery & Governance – Review and approve project schedules, budgets, execution plans, and progress reports.
  • Project Delivery & Governance – Monitor project issues and risks, ensuring timely resolution and effective mitigation measures.
  • Project Delivery & Governance – Ensure effective project monitoring, control, and compliance with company processes and standards.
  • Project Delivery & Governance – Promote a culture of change management and continuous improvement across all project activities.
  • Project Delivery & Governance – Ensure timely and accurate preparation of project and financial reports.
  • Leadership & Team Development – Lead, mentor, and develop the Project Management Team to achieve high performance and operational excellence.
  • Leadership & Team Development – Set clear performance objectives, conduct quarterly reviews, and resolve non-performance issues promptly.
  • Leadership & Team Development – Assess training and career development needs, ensuring alignment with organizational goals.
  • Leadership & Team Development – Monitor workloads across the team to ensure schedules and deliverables are not impacted.
  • Stakeholder Communication – Ensure Project Managers maintain effective communication with internal teams and external clients.
  • Stakeholder Communication – Prepare and deliver clear progress and activity reports for senior management and clients.
  • Stakeholder Communication – Consult and collaborate with stakeholders to align project specifications and expectations.
  • Compliance, Ethics & Safety – Uphold company policies, procedures, and regulatory requirements in line with the Unique Hydra Quality & Safety Manual.
  • Compliance, Ethics & Safety – Lead by example in maintaining high ethical standards, corporate governance, and professional conduct.
  • Compliance, Ethics & Safety – Ensure compliance with QSHE, ISO standards, and foster a ZERO HARM safety culture.
  • Compliance, Ethics & Safety – Exercise authority to stop work if unsafe conditions are observed and report to HSE or management.
Qualifications, Skills and Experience

Academic Qualification: Relevant tertiary qualification in Engineering and Project Management.

Experience:

  • Minimum 10 years of proven experience in Project Management, including at least 5 years in a Lead or Senior PM capacity.
  • Demonstrated experience managing complex, multi-disciplinary projects within budget and schedule constraints.
  • Strong track record of leading project teams and ensuring successful delivery of client specifications.

Core Skills & Competencies

  • People Management – Ability to lead, mentor, and develop project management teams.
  • Project Engineering & Project Management Expertise – Skilled in planning, execution, and monitoring of projects across multiple disciplines.
  • Leadership & Delegation – Capable of driving performance, assigning responsibilities effectively, and building a high-performing culture.
  • Communication & Interpersonal Skills – Outstanding ability to engage with internal and external stakeholders, present proposals, and influence decisions.
  • Problem-Solving & Analytical Thinking – Strong ability to resolve complex project issues and make data-driven decisions.
  • Collaboration & Team Development – Promotes teamwork, empathy, and a collaborative work environment.
  • Organizational Skills – Adept at managing multiple priorities, maintaining focus under pressure, and ensuring timely project delivery.
  • Integrity & Professionalism – Demonstrates high ethical standards and commitment to quality and safety.

Join Unique Group and Shape the Future of Engineering & Technology. Unique Group, a global leader in subsea technology and engineering, is driven by innovation and a commitment to excellence. Guided by our core values—Curious, Conscious, Committed—we encourage our team to break new ground in the subsea industry. Whether you’re leading projects or driving innovation, your contributions will have a global impact. Join us and make your mark at Unique Group. Apply today!

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Public Relations Manager - Construction/Project Management

Dubai, Dubai Omanyp

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Job Description

Our client is a leading real estate construction, development and project management entity, serving clients across three continents for over two decades with operations in Egypt and Saudi Arabia, now establishing their new office in the UAE.

  • Reputation & image management for senior leadership and the wider group.
  • Social media strategy & build-up to strengthen visibility across platforms.
  • Elite networking & memberships - securing representation across clubs, forums, and cultural platforms (e.g. Tiger 21, Gatsby, socio-art circles, business clubs).
  • Events & gatherings - designing and delivering high-profile events and exclusive forums.
  • Marketing leadership - integrating PR with strategic marketing to reinforce both personal and corporate brand positioning.
  • Build and maintain strong relationships with media outlets, journalists, and influencers.
  • Act as the main point of contact for all external communications and media inquiries.
  • Monitor media coverage and report on the effectiveness of PR campaigns.
  • Manage crisis cstrategies to safeguard the company's reputation.
  • Stay updated on market trends and industry developments to inform PR strategies.

A successful Public Relations Manager should have:

  • A degree in public relations, communications, or a related field.
  • Experience in managing public relations campaigns
  • Strong media relations and networking skills.
  • Exceptional written and verbal communication abilities.
  • Proficiency in using PR tools and monitoring software.
  • An understanding of brand positioning and reputation management.
  • The ability to work collaboratively within a marketing and agency environment.
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Course: Project Management for Supply Chain Professionals

Dubai, Dubai Europeanqualitytc

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Project Management for Supply Chain Professionals

ID 471

Project Management Training Courses

Course: Project Management for Supply Chain Professionals

Supply Management is the process of managing relationships, information, and materials flows across organisational boundaries to deliver enhanced customer service and economic value. Supply managers aim towards synchronizing and amalgamating these flows through the implementation of a specific ordering of work activities across time and place, with a beginning, an end, clearly identified inputs and outputs, as well as a structure for action.

Project Management is also a structured process of managing work flow in a specific order across time and place. The close similarities between these two processes provide a firm foundation to expand the supply manager’s world view to adopt project management principles and techniques. This course focuses on integrating project management principles into the supply management process. In this course, you will learn how project management concepts could be applied to enhance supply management. You will also gain an understanding of the tools and techniques used to initiate, execute, manage and control a project. Possible initiatives for the improvement of supply management through the application of project management concepts will be emphasised.

The Goals
  • Following completion of this course, delegates will learn how to:
    • Organize, plan, launch, track, and close a project
    • Create a clear project objective and work breakdown structure
    • Master project planning, execution and control skills
    • Identify the skills necessary to lead or serve on a project team
    • Utilize project management related techniques
    • Create an accurate project timeline
    • Incorporate uncertainties in project time and cost plans
    • Use various project scheduling techniques
    • Plan a project balancing the constraints of scope, time, cost and quality
    • Complete project cost estimation and financial evaluations
    • Build and maintain effective and efficient project procedures and processes
    • Identify improvement opportunities to better manage supply chains
    • Demonstrate proficiency in developing project plans and making sound decisions
The Delegates

This course is designed for professionals who are interested in supply management, including leaders, managers, supervisors, and persons responsible for evaluating and improving their company's supply management programs and activities. The course is also tailored for the needs of those seeking ways to improve, enhance and maximize the value they add to their organisations through better management of their supply systems.

The Process

The course is a mixture of speaker input, several mini-case studies and facilitated discussions. Participants will gain detailed knowledge of project management concepts and techniques by active participation in the group discussions.

The Benefits
  • Delegates attending this course will gain:
    • An understanding of the striking similarities between supply management and project management; and learn new skills in order to apply project management principles as effective tools which if successfully implemented will enhance the delegate’s professional capacity to manage supply chains.
    • An improved personal knowledge of developing and managing project plans, and identifying, controlling and responding to project risks.
    • An enhanced personal decision making capability.
The Results

Individuals and organisations will be better educated in relation to perceiving and managing their supply systems as unique projects. Individuals will learn how to identify potential opportunities for supply chain improvements, and will have the ability to demonstrate clear, quantifiable short and long-term results thus ensuring better supply chain performance. Organisations, in turn, will have better control on their supply chains through the utilisation of project management best practices.

The Core Competencies
  • Delegates attending this course will enhance their competencies in the following areas:
    • Project Management
    • Project Planning and Monitoring
    • Project Scheduling and Budgeting
    • Risk Management Planning
    • Team Building
    • Relationship Management
    • Principled Negotiations
    • Trend Analysis and Forecasting
    • Project Reporting
The Programme Content
  • Day One: Setting up the Scene
    • Project management terminology and life-cycle project phases
    • Overview of the Project Management Process
    • Key areas of Project Management Body of Knowledge
    • Supply management and project management: similarities and differences
    • Types of integration
    • Impact of early decisions on project success
    • Classical project phases
    • Project scope – parameters & constraints
    • The concept of Value-for-Money project delivery
    • The project supply chain

Day Two: The Project Environment – Objective Parameters

  • Opportunities and Problems
  • Identifying, analyzing and managing project stakeholders
  • Beyond SMART Objectives
  • Introduction to project planning
  • Work Breakdown Structure (WBS)
  • Task characteristics and duration assessment
  • Planning and scheduling methods, including critical path scheduling
  • The importance of schedule updating
  • Incorporating planning in planning and scheduling
  • Principles of project estimating
  • Implementing cost control
  • Contingency and escalation

Day Three: The Project Environment – Subjective Parameters

  • Project quality and reliability issues
  • Project information management
  • Project communication management
  • Performance measures and indicators
  • Project process maturity
  • Root cause analysis

Day Four: Effective Project Relationships Management

  • Building and sustaining professional relationships
  • Trust and trust building
  • Principled negotiations
  • Dealing with professional disagreements

Day Five: Project Execution and Closure

  • Change control processes
  • Identifying measurements of project success
  • Project monitoring
  • Integrating project scope, time and cost
  • Leading and lagging indicators
  • Project reporting: to whom and to what level?
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Quality Assurance Analyst

Guema Caravan

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Quality Assurance Analyst At Faham Group, we're seeking an experienced Quality Assurance Analyst to join our team. This dual-focused role will be responsible for developing and delivering high-quality training programs while also conducting thorough operational auditing to ensure continuous improvement across our organization. Key Responsibilities Needs Assessment & Strategic Planning
Conduct comprehensive assessments to identify training gaps across departments
Partner with managers to pinpoint critical skill deficiencies and competency development needs
Align training initiatives with organizational objectives and growth strategies
Program Development & Content Creation
Design and develop engaging training materials specifically for White Collar staff
Tailor content to address the unique requirements of various roles and organizational levels
Maintain up-to-date training resources that reflect company standards and best practices
Training Delivery & Facilitation
Facilitate dynamic training sessions using diverse instructional methods including presentations, simulations, and interactive activities
Lead both in-person and virtual training effectively to accommodate different learning environments
Create positive learning experiences that maximize participation and knowledge retention
Product Knowledge Training
Design and implement comprehensive product knowledge training for newly hired white collar employees
Ensure staff understand product features, benefits, and applications
Evaluation & Continuous Improvement
Implement measurement systems to assess training effectiveness through various metrics
Collect and analyze participant feedback to refine content and delivery approaches
Maintain detailed documentation of all training activities and outcomes
Auditing & Quality Assurance
Field Audits & Compliance Verification
Conduct regular site visits to evaluate adherence to safety standards, quality protocols, and operational procedures
Identify and document deviations from established processes and standards
Perform customer verification calls to gather comprehensive feedback on all service touchpoints
Review customer service call recordings to identify service enhancement opportunities
Discrepancy Management
Thoroughly investigate reported issues and meticulously document findings in the violation/discrepancy tracking system
Apply root cause analysis techniques to identify underlying issues
Process Improvement
Provide leadership with actionable recommendations based on audit findings
Collaborate across departments to implement improvement initiatives
Utilize audit insights to enhance training materials and methodologies
Reporting & Analytics
Performance Reporting
Generate comprehensive training effectiveness reports and ROI analyses
Prepare detailed monthly audit reports highlighting key findings and improvement areas
Compile and present violation/discrepancy tracker data with actionable insights
Develop visual dashboards to track key performance indicators

Qualifications & Experience
Minimum 3 years of experience in training, development, and auditing roles
Strong knowledge of coaching models, facilitation techniques, and leadership development
Understanding of process improvement methodologies (Six Sigma, Lean, etc.)
Professional certification in L&D or Auditing (CPTD, SHRM-CP, CIA, Six Sigma)
Familiarity with operational environments similar to ours
Proficiency in creating engaging training programs and materials
Advanced skills in MS Office suite and training technology platforms
Demonstrated experience delivering face-to-face and virtual sessions to diverse audiences
Expertise in documenting workflows, SOPs, and identifying inefficiencies
Experience conducting internal audits, compliance checks, and risk assessments
Skilled in root cause analysis techniques (5 Whys, Fishbone Diagrams, etc.)
Strong analytical abilities and technical report-writing skills
Excellent communication skills with the ability to engage cross-functional teams
Meticulous attention to detail and high standards for documentation accuracy
Proactive approach to identifying process and performance improvement opportunities
Demonstrated ability to manage multiple priorities and meet deadlines #J-18808-Ljbffr

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