43 Continuous Improvement Specialist jobs in the United Arab Emirates

We are seeking a proactive and detail-oriented Continuous Improvement Specialist to join our team in the UAE. In this role, you will drive operational excellence by identifying opportunities for process enhancements, implementing best practices, and fostering a culture of continuous improvement within our parking management operations. Your expertise will help maximize efficiency, reduce costs, and enhance customer satisfaction.

Responsibilities:

• Analyze existing operational processes to identify inefficiencies and recommend improvements.

• Collaborate with cross-functional teams to develop and implement continuous improvement strategies.

• Lead initiatives to streamline workflows and optimize resource utilization.

• Monitor performance metrics and conduct regular audits to ensure the effectiveness of improvement efforts.

• Facilitate training sessions and workshops to promote continuous improvement methodologies among staff.

• Develop reports and communicate progress on improvement projects to senior management.

• Stay updated on industry trends and emerging best practices in parking management and continuous improvement.

Skills and Qualifications:

• Bachelor's degree in Business Administration, Engineering, or a related field.

• Proven experience in continuous improvement, process optimization, or operational excellence, preferably within the parking management or related industry.

• Strong analytical skills with the ability to interpret data and derive actionable insights.

• Proficiency in continuous improvement methodologies such as Lean, Six Sigma, or Kaizen.

• Excellent communication and interpersonal skills to work effectively across teams.

• Ability to lead projects and manage multiple priorities in a fast-paced environment.

• Detail-oriented mindset with a passion for innovation and problem-solving.

• Familiarity with parking management systems and technologies is a plus.

Job Type: Full-time

Pay: Up to AED10,000.00 per month

Application Question(s):

• Can Join Immediately

Experience:

• Continuous Improvement Specialist: 3 years (Preferred)
• KPI Implementation: 3 years (Preferred)

License/Certification:

• UAE Driving License (Preferred)

Our client, a renowned hospital, is currently looking for a Quality Improvement Specialist who will be responsible for leading and managing the quality improvement initiatives within the Health Facilities by developing, implementing, and evaluating quality improvement programs and initiatives to enhance patient safety, clinical outcomes, and operational efficiency.

• Design and implement quality improvement programs aligned with healthcare standards and organizational goals.
• Collaborate with clinical and administrative leaders to identify performance gaps and standardize best practices.
• Collect, analyze, and report quality data to identify trends and recommend improvements.
• Lead quality improvement projects, setting measurable goals and performance metrics.
• Facilitate workshops and mentor facility staff on quality improvement methodologies.
• Ensure compliance with quality standards and regulatory requirements across facilities.
• Provide expert guidance in developing and executing quality improvement plans and fostering cross-facility collaboration.

Qualifications and Experience Required:

• Bachelor in Healthcare, Health Information Management, Science, Communications, Business, or related field, or equivalent combination of experience and education.
• Masters in Healthcare or related field.
• Experience of minimum 5 years in the healthcare quality field in activities relevant to the role.
• Experience of 2 years - Progressive experience in quality or facilitating interdisciplinary improvement teams in a healthcare setting or other relevant experience.

• Proficient in conducting training on quality and process improvement initiatives.
• Skilled in implementing evidence-based practices and quality improvement methodologies (e.g., Lean Six Sigma, PDCA).
• Strong data analysis and interpretation abilities; familiar with healthcare analytics and performance metrics.
• Knowledge of change management principles to support organizational transformation.
• Effective leadership and project management skills for driving quality initiatives.
• Strong problem-solving and decision-making capabilities in complex healthcare settings.
• Excellent communication and collaboration skills across multidisciplinary teams.
• Solid understanding of clinical workflows, hospital operations, and healthcare systems.

WORK LOCATION - DUBAI UAE.

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The Quality Business Partner plays a vital role in ensuring adherence to quality standards and driving continuous improvement within designated areas. This position oversees the governance of the quality management system framework, fosters strong partnerships with teams at site level, and provides critical insights to uphold compliance and mitigate risks.

This position ensures alignment with corporate quality objectives and facilitates best practice sharing to enhance overall performance. The Quality Business Partner works closely with operational teams and their direct leader to drive quality initiatives and improvements.

Main Responsibilities:

• Ensure adherence to quality standards by overseeing and enforcing quality standards for consistent and reliable performance.
• Governance of quality management system: Manage the governance framework for the quality management system, ensuring all processes are documented, controlled, and compliant with internal and external standards.
• Foster partnerships with site-level teams: Build and maintain strong working relationships with operational teams at the site level to drive quality initiatives and improvements.
• Provide critical insights for compliance and risk mitigation: Deliver key insights related to compliance, quality risks, and potential issues, and work proactively to address these risks before they escalate.
• Collaboration within Quality: Work closely with direct leader to align regional operations with corporate quality objectives, ensuring consistency in quality across all sites.
• Monitor and report on quality performance: Regularly track and report on the quality performance metrics, identifying areas for improvement and implementing corrective actions when necessary.
• Training and development of teams: Provide guidance and support to site-level teams to ensure they are properly trained in quality standards and procedures.
• Act as a quality subject matter expert: Serve as a subject matter expert for quality-related inquiries, troubleshooting, and guidance for site-level teams.
• Support audits and inspections: Assist in preparing for and supporting internal and external audits, ensuring compliance with applicable regulations and standards.
• Drive quality culture: Encourage and promote a quality culture across all levels, motivating teams to take ownership of quality and continuously seek improvements.

Critical Competencies:

• Stakeholder Engagement and Networking: Builds and nurtures relationships to align regional efforts.
• Customer-Centric Leadership: Addresses customer needs through proactive, quality-driven solutions.
• Conflict Management: Resolves conflicts promptly while maintaining focus on objectives.
• Clear and Effective Communication: Communicates quality issues and strategies clearly to stakeholders.
• Data-Driven Decision Making: Analyzes data insights to drive operational quality improvements.
• Project Leadership and Execution: Leads and executes projects to achieve quality improvements.
• Adaptability and Resilience: Adjusts quickly to changes while maintaining focus on results.
• Team Leadership and Development: Mentors and motivates the quality team to foster growth.
• Root Cause Analysis and Problem-Solving: Identifies root causes and implements corrective actions effectively.
• Ethical Integrity and Accountability: Upholds high ethical standards, fostering trust and accountability.

The primary role of this position is to ensure high-quality standards, workflow efficiency, and exceptional customer experience.

• Conduct thorough quality checks on complaints casework, correspondence, and handling
• Analyze complaints to verify adherence to policies and procedures, ensuring consistent and high-quality communication
• Evaluate decision-making accuracy and assess the quality of resolution provided

• Establish efficient data processes and systems
• Research new data applications
• Present data insights to stakeholders

This position plays a vital role in driving business success by ensuring the highest standards of quality and customer satisfaction.

Responsibilities Include:

1. Managing and improving quality standards across various aspects of the business
2. Collaborating with cross-functional teams to drive process improvements and enhance customer experience
3. Developing and implementing data-driven solutions to inform business decisions

The primary responsibility of a mystery shopping auditor is to conduct thorough audits and evaluate service quality, cleanliness, staff behavior, and overall customer experience across various locations.

This role requires strong communication skills and the ability to provide clear, structured feedback in a timely manner.

We are seeking a Process/Quality Improvement Manager for a leading energy/utilities company to play a key role in a continuous improvement program. The successful candidate will be responsible for identifying, establishing, and implementing Business Excellence and Process Improvement initiatives as directed by the Managers of Quality, Process Improvement, and Business Excellence.

The role involves leading the implementation and maintenance of Quality, Environment, and Occupational Health and Safety systems across various departments and business units within the company.

Your key duties and responsibilities will include:

1. Leading all Business Excellence Initiatives
2. Promoting and driving process improvement initiatives within business units and departments
3. Implementing and maintaining Quality, Environment, and Occupational Health and Safety Management Systems
4. Planning, initiating, and conducting internal audits; reporting on compliance and recommending improvements
5. Developing, implementing, monitoring, and maintaining employee rewards schemes and corporate social responsibility programs

Qualifications and experience required:

• A graduate degree, preferably in Industrial Engineering, with at least 9 years of experience in a senior supervisory role, including a minimum of 5 years in Quality or Business Excellence
• Qualified in Six Sigma, Lean, QFD, and Kaizen methodologies, with a Black Belt certification
• At least 3 years of experience implementing Six Sigma, Process Improvement, or Business Process Reengineering projects in the Process or Service Industry
• Experience in Business Excellence, Quality Management, and Customer Relationship Management is desirable
• Internal auditor qualifications in Quality, Environment, or Occupational Health & Safety management systems are desirable
• Excellent communication and presentation skills

About the Company

HR Source Consulting is a premier Human Resources Consultancy providing HR planning and solutions across the Middle East and North Africa (MENA). We specialize in attracting high-caliber candidates for roles in various sectors including IT, Media & Communications, FMCG, and more.

We serve a wide range of clients from multinationals to SMEs and boutique businesses, offering tailored HR services including permanent, interim, and contract recruitment, managed services, salary surveys, outplacement, and relocation advice.

Our mission is to deliver comprehensive HR solutions at all levels, ensuring client satisfaction through a dedicated, tailored approach.

Join the Department of Community Development (DCD), Abu Dhabi as the Executive Director - Life Quality Improvement Office in the Regions

About DCD

The Department of Community Development (DCD) is the custodian of Abu Dhabi's social sector agenda. We are committed to the social welfare of everyone who calls Abu Dhabi home and strive to raise the quality of services in the sector, creating an inclusive and cohesive society in the Emirate. Our mission is to promote a sustainable society and economy that is transparent and responsive to the needs of Abu Dhabi's diverse and growing community. We work to regulate, empower, and monitor the social and community development sector, ensuring quality, effective, and accessible care and services for our people.

Key Responsibilities and Purpose

The core purpose of this role is to
lead the process of identifying and implementing initiatives
for improving the quality of life in specified regions, ensuring cooperation with relevant entities, and guaranteeing the implementation of approved plans. You will directly manage
The Team of the Life Quality Improvement Office in the Regions
.

Strategic Leadership & Execution

• Lead the identification of initiatives and supervise the process of improving the quality of life based on geographical monitoring and in coordination with the Social Monitoring and Impact Office.
• Supervise the development of improvement programs and plans for specified regions, aligning them with performance indicators and coordinating with relevant entities.
• Ensure prioritization of high-impact programs and the alignment of efforts to achieve desired quick wins, while developing innovative, region-specific solutions to address root causes of challenges.
• Lead the process of evaluating the impact of programs and incorporating development opportunities into future improvement plans.
• Direct the performance of the Office by setting Key Performance Indicators (KPIs) and continuously recommending required performance improvements.
• Lead the formulation of the Office strategy and follow up on its implementation, ensuring sector needs are included in the Department's strategic plan.

Coordination, Accountability, and Stakeholder Management

• Lead cooperation with partners to face social challenges and enhance accountability for implementing plans and achieving desired results.
• Manage cooperation and engagement with both Internal Stakeholders (e.g., all organizational units in the Department for strategic plans, governance, and risk management) and key External Stakeholders (including the Abu Dhabi Executive Council, relevant Social Sector entities, Abu Dhabi Police, Department of Health, etc.) to ensure effective achievement of programs and objectives.
• Ensure the availability of required competencies, capabilities, and budgets to support implementation of improvement programs.
• Supervise the submission of solutions and recommendations for improving the quality of life in the regions.
• Ensure the availability and accessibility of data for proactive intervention to address challenges.

Operational and People Management

• Manage budget allocation for the Office to ensure full compliance.
• Lead and approve the process of workforce planning reports, talent acquisition strategies, and budgets.
• Set performance management objectives and conduct performance reviews for all subordinates.
• Lead the process of identifying required talents for pivotal roles for succession planning.

Candidate Success Profile

We are looking for a visionary leader with proven experience in the GCC government context.

Education

• Master's degree in Public Policy, Urban Planning, Business Administration, Public Administration, or a related field.
• Executive education or leadership certifications are a plus.

Certifications

• Project coordination or foundational project management certifications (e.g., CAPM, PRINCE2 Foundation) are preferred.

Experience

• Minimum 13 years of relevant experience, with at least 10 years in senior executive roles.
• Demonstrated experience in leading large-scale, cross-sectoral public initiatives.
• Deep knowledge of government structures, delivery models, and strategic reporting processes in the GCC context is essential.

Skills and Competencies

• Executive leadership, strategic planning, and government coordination (Expert level in Strategy Development, Strategic Thinking, and Leadership).
• Performance management and cross-agency collaboration (Expert level in Participation and Partnership Building).
• Strong political awareness and cultural sensitivity.
• Arabic fluency is required; English proficiency essential.
• Expert competencies also include Stimulating Innovation, Encouraging Change, Achievement and Impact, Communication Strategy Development, Risk Management, Program Design and Development, and Total Quality Management.

Direct message the job poster from Department of Community Development

The Department of Community Development (DCD) is the custodian of Abu Dhabi's social sector agenda. We are committed to the social welfare of everyone who calls Abu Dhabi home and strive to raise the quality of services in the sector, creating an inclusive and cohesive society in the Emirate. Our mission is to promote a sustainable society and economy that is transparent and responsive to the needs of Abu Dhabi's diverse and growing community. We work to regulate, empower, and monitor the social and community development sector, ensuring quality, effective, and accessible care and services for our people.

The core purpose of this role is to lead the process of identifying and implementing initiatives for improving the quality of life in specified regions, ensuring cooperation with relevant entities, and guaranteeing the implementation of approved plans. You will directly manage The Team of the Life Quality Improvement Office in the Regions.

• Lead the identification of initiatives and supervise the process of improving the quality of life based on geographical monitoring and in coordination with the Social Monitoring and Impact Office.
• Supervise the development of improvement programs and plans for specified regions, aligning them with performance indicators and coordinating with relevant entities.
• Ensure prioritization of high-impact programs and the alignment of efforts to achieve desired quick wins, while developing innovative, region-specific solutions to address root causes of challenges.
• Lead the process of evaluating the impact of programs and incorporating development opportunities into future improvement plans.
• Direct the performance of the Office by setting Key Performance Indicators (KPIs) and continuously recommending required performance improvements.
• Lead the formulation of the Office strategy and follow up on its implementation, ensuring sector needs are included in the Department's strategic plan.

• Lead cooperation with partners to face social challenges and enhance accountability for implementing plans and achieving desired results.
• Manage cooperation and engagement with both Internal Stakeholders (e.g., all organizational units in the Department for strategic plans, governance, and risk management) and key External Stakeholders (including the Abu Dhabi Executive Council, relevant Social Sector entities, Abu Dhabi Police, Department of Health, etc.) to ensure effective achievement of programs and objectives.
• Ensure the availability of required competencies, capabilities, and budgets to support implementation of improvement programs.
• Supervise the submission of solutions and recommendations for improving the quality of life in the regions.
• Ensure the availability and accessibility of data for proactive intervention to address challenges.

• Manage budget allocation for the Office to ensure full compliance.
• Lead and approve the process of workforce planning reports, talent acquisition strategies, and budgets.
• Set performance management objectives and conduct performance reviews for all subordinates.
• Lead the process of identifying required talents for pivotal roles for succession planning.

We are looking for a visionary leader with proven experience in the GCC government context.

• Master's degree in Public Policy, Urban Planning, Business Administration, Public Administration, or a related field.
• Executive education or leadership certifications are a plus.

• Project coordination or foundational project management certifications (e.g., CAPM, PRINCE2 Foundation) are preferred.

• Minimum 13 years of relevant experience, with at least 10 years in senior executive roles.
• Demonstrated experience in leading large-scale, cross-sectoral public initiatives.
• Deep knowledge of government structures, delivery models, and strategic reporting processes in the GCC context is essential.

• Executive leadership, strategic planning, and government coordination (Expert level in Strategy Development, Strategic Thinking, and Leadership).
• Performance management and cross-agency collaboration (Expert level in Participation and Partnership Building).
• Strong political awareness and cultural sensitivity.
• Arabic fluency is required; English proficiency essential.
• Expert competencies also include Stimulating Innovation, Encouraging Change, Achievement and Impact, Communication Strategy Development, Risk Management, Program Design and Development, and Total Quality Management.

• Executive

• Full-time

• Government Administration and Civic and Social Organizations

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