732 Contract Excellence jobs in the United Arab Emirates
Excellence Leader
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We are seeking a seasoned leader to spearhead our Operational Excellence initiatives. This critical role requires expertise in driving strategic execution, fostering collaboration, and delivering measurable results.
- The successful candidate will lead cross-functional teams in designing, implementing, and optimizing operational processes, ensuring alignment with organizational objectives and industry standards.
- They will develop and manage operational briefs, business improvement cases, and execution roadmaps to enhance service performance and efficiency.
- A key aspect of this role is managing end-to-end operational initiatives, including scoping, design, process optimization, procurement, and implementation.
- The ideal candidate will also oversee operational testing plans, performance benchmarks, and implementation strategies to ensure measurable benefits are realized.
Key Responsibilities:
- Lead the delivery of operational excellence initiatives across airport functions.
- Oversee the development of operational briefs and execution roadmaps.
- Manage end-to-end operational initiatives, including scoping, design, process optimization, procurement, and implementation.
- Develop and oversee operational testing plans, performance benchmarks, and implementation strategies.
Requirements:
- Masters degree in Business Administration or related field.
- At least 10 years of experience in operational leadership roles within aviation, airports, air traffic, or airline sectors.
- Proven track record in implementing complex process, technology, and systems enhancements to improve operational performance.
- Strong knowledge of aviation industry standards, regulations, and best practices.
- Exceptional stakeholder engagement skills, with the ability to influence and align diverse operational teams and senior stakeholders.
Desirable Qualifications:
- Lean Six Sigma Black Belt certification.
- Experience delivering ACDM and TAM operational improvements in large-scale airport environments.
- Familiarity with operational performance frameworks and change management methodologies.
What We Offer:
- A competitive salary package.
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
Excellence Opportunity
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We are seeking a highly experienced Senior Quality and Excellence Specialist to join our team.
Key Qualifications- Bachelor's degree in Business Administration, Strategic Management, Industrial Engineering, or equivalent is required
- A certification in Strategic Planning such as CSBPP or SPP is preferred
- 8-10 years of relevant experience in policy development and compliance is essential
- At least 4 years of progressively increasing managerial responsibilities
- UAE experience with government/semi-government organizations and/or multinational companies is beneficial
- Strong understanding of policy and compliance principles and processes
- Excellent statistical analysis techniques and practices
- Fluent written and spoken Arabic and English language skills
- Contract employment type
- Quality Assurance job function
- IT Services and IT Consulting industries
This role offers a unique opportunity to work with a dynamic organization and contribute to the development of quality and excellence initiatives.
Business Excellence
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Position: Business Excellence & Engagement – Healthcare Field Role
Location: Dubai and Northern Emirates
Position Purpose
The purpose of the job is to lead the team and manage access program(s) in the region. The jobholder is required to represent Axios in daily meetings with patients and doctors, and carry out administrative duties, which will be both field and office-based.
Duties and Responsibilities
- Effectively manage the team and access program(s) by liaising with hospitals, distributors, pharmacies, and patients.
- Maintain consistent communication with hospitals, healthcare providers, distributors, dispensing providers, patients, charities, and other relevant stakeholders.
- Ensure positive feedback from stakeholders.
- Communicate Axios's scope of work clearly among stakeholders.
- Represent Axios when communicating with stakeholders and liaise with regional and HQ teams as needed.
- Prepare monthly, quarterly, and on-demand client reports.
- Enroll eligible patients in the program(s) promptly, adhering to workflow and timelines.
- Assess patients' financial eligibility, review cases, and approve classifications.
- Conduct home visits for patient classification if necessary.
- Ensure timely delivery of medications to current patients.
- Prepare monitoring and quality assurance reports regularly, tracking patient progress and logistics in collaboration with Axios staff.
- Maintain and update electronic program files, including patient and quality data.
- Attend pharmacovigilance, pharma, and product training, understanding how to report safety data.
- Report adverse events or product complaints as per SOPs and client requirements.
- Perform administrative duties for the office.
Relationships
- Supervise and collaborate closely with the regional team.
- Coordinate with project leaders and related divisions within Axios.
- Maintain ongoing communication with regional and global Axios staff.
Educational Background and Experience
- 2-5 years of professional experience in nursing or healthcare is ideal.
- Proficiency in spoken and written English.
- Excellent communication skills.
- Experience in data monitoring and management is advantageous.
- Experience in logistics and supply chain coordination is a plus.
- Experience in communication service management.
- Volunteer involvement demonstrating passion for philanthropy is also valued.
Job Circumstances
- The role is based in our regional office and requires frequent travel to hospitals, clinics, healthcare facilities, and partners, possibly outside the region.
- Flexibility in travel and working hours is essential.
Drive Excellence
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Driving excellence is at the heart of every exceptional experience.
As a valued member of our community, you'll be part of a talented family that thrives on passion, personality, and respect. Guided by our core values of working together, creativity, and service, we strive to create an environment where all employees feel valued and empowered.
Job DescriptionWe're looking for a skilled driver who can provide safe and efficient transportation for our team members. As a hotel driver, you will have the opportunity to become celebrated as the best in your field.
• Excellent driving skills and knowledge of local roads
• Ability to work independently with minimal supervision
• Strong communication and interpersonal skills
• Familiarity with The Lana's policies and procedures
Benefits• Competitive compensation package
• Opportunities for career growth and development
• A dynamic and supportive work environment
Others• The chance to learn from fellow Legends and achieve high standards of craft, service, and leadership
• A collaborative and inclusive workplace culture
• Recognition and rewards for outstanding performance
Maintaining Excellence
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Be a key player in delivering exceptional maintenance services to our customers.
As a Technical Maintenance Specialist, you will work closely with cross-functional teams to develop innovative solutions and deliver successful projects. Your expertise will be essential in providing high-quality maintenance services at field locations.
Key Responsibilities:
- Perform complex tasks with minimal supervision and maintain high levels of quality and productivity.
- Collaborate with teams to identify equipment malfunctions and implement repairs before failures occur.
- Assist in the enhancement of maintenance processes and documentation.
Fundamental Requirements:
- Bachelor's degree in Electrical/Electronics/Mechatronics engineering or relevant field.
- Relevant industry experience on electronic equipment and sensors.
- Excellent electronic soldering skills and reading engineering diagrams.
Flexible Working Patterns:
- We offer flexible working patterns to accommodate different needs and preferences.
Why Work with Us?
- We prioritize employee development, engagement, and well-being.
- Our comprehensive benefits package reflects our commitment to your success.
Join Our Team:
At Baker Hughes, we're committed to making a positive impact on the world through innovation and progress.
Are you ready to take on new challenges and make a real difference? Join us and become part of a team that drives change and excellence.
Excellence Manager
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Drive Performance and Excellence in Your Career
- Foster a high-performance culture by leading a team of professionals and providing clear direction, coaching, and support to drive results and ensure long-term motivation, engagement, and retention.
- Design and implement a team strategy aligned with business needs to deliver impactful learning & development that drives partners to sell more. Define annual roadmaps, timelines, implementation teams, resources, operational plans, KPIs, and success measures.
- Define team goals and KPIs aligned with business strategy to assess program success and overall performance. Monitor progress and track impact through mystery shopping and correlation between training and partner sales performance.
- Build strong partnerships with key internal and external stakeholders to co-develop and roll out high-quality learning & development modules that drive consistent business growth, aligned with global standards.
- Research and develop new L&D methodologies linked to the future workforce, focusing on high-performance cultures, lifelong learning, AI/automation, and agile frameworks to redefine service offerings and deliver best-in-class people and team development.
- Oversee end-to-end operations of the in-house training centre as a high-performing centre of excellence. Ensure excellent delivery across all channels and develop comprehensive technical and non-technical training programs aligned with global standards and local market needs.
Requirements:
- Bachelor's degree in Learning & Development, Adult Education, Psychology or a related field.
- CIPD in learning & development is desirable.
- 12+ years of experience in learning & development.
- 8 years leading training departments, shaping the strategy and operational plans for both technical and soft skills training curriculums preferably in premium automotive or luxury retail environments.
- Excellent facilitation and coaching skills, with the ability to inspire, challenge, and develop others.
- Building strategies and plans to deliver business critical training programs focused on predominantly technical competence, leadership development, and driving team performance.
Excellence Strategist
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This role involves conceptualizing and implementing methodologies, frameworks, and strategies that align with exceptional guest experiences.
Key responsibilities include developing strategies for enhancing customer satisfaction, streamlining operational processes, and fostering a culture of excellence within the organization.
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Deliver Excellence
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As a Transportation Specialist, you will play a crucial role in ensuring timely deliveries and exceptional service.
Job Description:You will be responsible for safely transporting goods and/or passengers to their destinations. Your primary focus will be on providing excellent customer service while adhering to all traffic rules and regulations.
Key Responsibilities:- Safely Operate Company Vehicles
- Transport goods or passengers to and from specified locations in a timely manner.
- Perform pre-trip and post-trip vehicle inspections to ensure the vehicle is in proper working condition.
- Load and unload goods as necessary, ensuring items are handled with care to prevent damage.
- Maintain cleanliness and regular maintenance of the vehicle.
- Provide Excellent Customer Service by assisting passengers with entering and exiting the vehicle and addressing any concerns professionally.
- Keep accurate records of mileage, fuel consumption, and other transportation-related expenses.
- Adhere to schedules and routes provided by the company.
- Report any accidents, injuries, or vehicle damage to the appropriate authorities and company officials.
Our ideal candidate will possess the following qualifications:
- A valid driver's license for the appropriate vehicle class and a clean driving record.
- 5+ years of experience as a driver with a proven track record of safe driving.
- Familiarity with local roads and routes in the area.
- Excellent communication and interpersonal skills.
- The ability to work independently and follow instructions.
- Physical ability to load and unload goods if required.
- Punctuality, reliability, and a strong sense of responsibility.
People Excellence Expert
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• Customer Service Training (Brand Values Focus): Design, adapt, and implement customer service and process training programs for external partners in line with Porsche global standards and initiatives such as ‘SPARK’ and the ‘Dealer Sales Journey’. Continuously refine content based on local market needs, mystery shopping insights, and learning preferences to ensure relevance. The goal is to instill a strong customer-first mindset and translate Porsche brand values into everyday behaviors that drive exceptional experiences across all customer touchpoints.
• Assessment & Qualification: Manage the Porsche Global Certification System (PGCS) to assess and enhance external partner performance, focusing on product knowledge and customer service mindset. Ensure certifications align with defined qualification levels and Porsche global standards to support long-term workforce retention and engagement.
• Product Training (non-technical): Develop and implement non-technical product training for external partners in line with Porsche global standards. Continuously adapt and enhance global and CLT platform content to suit local market needs, mystery shopping insights, and diverse learning styles—ensuring partners are well-equipped to effectively present and sell our products.
• Mystery Shopping: Coordinate mystery shopping with external partners to assess product knowledge and customer service in line with Porsche standards and regional needs. Ensure Brand USPs and company values are consistently reflected. Manage external agencies, define evaluation criteria, and report findings to identify skill gaps and guide targeted training and feedback.
• Organization Design: Collaborate with external partners to design fit-for-purpose organizational structures aligned with Porsche global standards. Develop 5–10-year org development plans to anticipate future resource needs, support business growth, and drive digital transformation and automation across the network.
• Bachelor degree Learning & Development, Adult education, Psychology or related field.
• Certification in coaching or talent development (e.g. CIPD) is desirable.
• >5 years in talent management role, preferably in premium automotive or luxury retail environment.
• Designing and delivering training programs and assessment centers, with a focus on talent development.
• Strong knowledge of learning methodologies, competency frameworks, and LMS tools; skilled in facilitation and coaching.
• Excellent communicator with strong project management skills; builds effective relationships and adapts well in fast-paced environments.
• Ability to translate brand values into behaviors; strategic thinker with a hands-on approach to align initiatives with business goals.
Manager - Platforms Excellence
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Job Type: Contract
Duration: 6 Months
Job Location: Dubai (Onsite)
10+ years of progressive experience in IT, with at least 3–5 years in platform governance, IT operations, or Application lifecycle management
Experience managing enterprise-scale IT platforms or application portfolios
Experience in managing platform modernization and automation initiatives.
Experience working with Financial , e-commerce system will have preference
ITIL 4/ COBIT ,/CRISC certifications will have preference.
Strong understanding of IT governance , platform lifecycle management, and operational excellence
Proficiency in stakeholder engagement , cross-functional coordination , and audit facilitation
Analytical mindset with the ability to define KPIs , track metrics, and identify improvement areas
Knowledge of compliance standards , data privacy and governance
Familiarity with platform inventory and application rationalization
Strong reporting and documentation skills
Ability to track ROI , and identify cost optimization opportunities