30 Contract Lifecycle jobs in the United Arab Emirates

Customer Lifecycle Strategist

Dubai, Dubai beBeeDigital

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Job Description

Job Title: Digital Engagement Manager

This role focuses on optimizing the customer journey across all bank products, focusing on engagement, cross-sell, and upsell opportunities.

Key Responsibilities:
  • Design and implement strategies to create personalized customer journeys and activation triggers for segments such as expats and UAE nationals.
  • Develop customer journey maps for different segments across all lifecycle stages.
  • Build and execute strategies to optimize customer relationships, designing relevant campaigns and triggers.
Requirements:
  • Bachelor's degree in Marketing, Digital Marketing, Business, or related field.
  • 7+ years of experience in customer lifecycle marketing, preferably with e-commerce background.
  • Proven expertise in digital and social channels for customer engagement.
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Product Lifecycle Coordinator

Abu Dhabi, Abu Dhabi beBeeConfiguration

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The Configuration Management Manager role encompasses responsibility for establishing and maintaining the integrity and traceability of all product and program deliverables throughout their lifecycle. This involves developing, implementing, and maintaining processes and tools for managing configuration of multiple product stacks and specific program deliverables. The ideal candidate will possess strong technical skills, a deep understanding of product lifecycle management (PLM) systems, and the ability to thrive in a fast-paced, dynamic environment.

About this Role:
  • Develop and implement configuration management policies and procedures to ensure seamless integration with other lifecycle processes.
  • Define and maintain configuration baselines for all products and programs to establish a stable foundation for continuous improvement.
  • Manage and control changes to products, programs, and projects throughout their lifecycle to minimize disruptions and optimize outcomes.
  • Conduct change impact assessments and risk analyses to inform decision-making and drive strategic growth.
  • Integrate configuration management processes with other lifecycle processes, including requirements management, early procurement, design, release, and quality assurance.
  • Maintain and improve PLM systems and tools to enhance efficiency, productivity, and overall performance.
  • Train and mentor team members on configuration management best practices to foster a culture of excellence and innovation.
  • Conduct regular audits and reviews of configuration management processes and systems to identify areas for improvement and optimize results.
  • Collaborate with cross-functional teams, including engineering, manufacturing, and quality assurance, to ensure successful product development and delivery.
  • Proactively identify and resolve configuration management issues to prevent delays and ensure timely project completion.
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • 10 years of experience in configuration management, with a proven track record of success.
  • Strong understanding of configuration and documentation management principles and best practices.
  • Ability to read and understand technical documentation, including drawings, CAD specifications, and technical reports.
  • Experience in a manufacturing environment, with knowledge of production workflows and supply chain management.
  • Experience with PLM systems, with a focus on system administration, data analysis, and reporting.
  • Proficiency in scripting languages, such as Python, and software development methodologies.
  • Excellent analytical and problem-solving skills, with the ability to think critically and outside the box.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to work independently and as part of a team, with a focus on building strong relationships and fostering a culture of collaboration.

Orbitworks' mission is to make space simple for organizations that want to deploy physical and virtual missions to space. Building on Loft Orbital's heritage, Orbitworks aims to manufacture tens of satellites annually and operates out of a 50,000-square-foot facility in Abu Dhabi.

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Renewal Lifecycle Manager

Dubai, Dubai beBeeRenewal

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Job Title:

Renewals Specialist


Job Description

The Renewals Specialist role is responsible for owning and executing the renewal lifecycle with our current customer base. This position is accountable for increasing retention, minimizing churn, locking in the most favorable terms, identifying growth opportunities, and passing insights back to the business. The ability to create strategic partnerships with our customers and internal stakeholders, such as Sales and Customer Success, is essential to be successful in this position.

This individual will ensure that our customers are set up for success while optimizing financial outcomes. They will cultivate, influence, and secure account renewals while protecting and enhancing customer trust.

They will execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win / win strategies to close the renewal.

Required Skills and Qualifications
  • Strong customer-service orientation and commitment to ensuring timely and quality solutions to customer issues.
  • Proven success in managing customer relationships.
  • Strong interpersonal skills and ability to excel in a team-oriented atmosphere.
  • Project management skills and the ability to handle multiple projects simultaneously.
  • Demonstrates accuracy and thoroughness while monitoring own work to ensure quality.
  • Presents numerical data effectively.
  • Exceptional analytical and problem-solving skills.
  • Strong written and verbal communication skills to effectively interact and communicate with all organizational levels.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Handles confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment.
  • Demonstrate the ability to develop and work on resources for internal and external customers.
Benefits
  • Bilingual - Fluent in Arabic and English.
  • Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and / or management, accounts receivable or equivalent experience.
  • Sales and / or customer service experience.
  • Background with sales processes, including quoting, billing, and contracts, is a plus.
  • Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
  • Basic Project Management skills / experience are a must.
  • Ability to interface with C-Level executives and owners.
Others

Trimble's Inclusiveness Commitment: We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve.

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Asset Lifecycle Manager

Dubai, Dubai beBeeAssetManagement

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Job Description

The Asset Administrator plays a crucial part in maintaining accurate records of an organization's assets, ensuring proper documentation, tracking, and reporting.

  • Maintain and update the asset register with accurate information on acquisitions, transfers, disposals, and maintenance.
  • Assist in tracking the lifecycle of assets from procurement to disposal.
  • Coordinate with departments to ensure timely recording and reporting of asset movements.
Key Responsibilities:
  • Support asset audits and inspections to verify physical assets against records.
  • Prepare reports on asset status, depreciation, and valuation for management review.
  • Ensure compliance with relevant regulations regarding asset management.
  • Collaborate with finance and procurement teams to ensure accurate financial recording of assets.

Benefits: This role provides a unique opportunity to develop skills in asset management and contribute to the organization's success.

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Client Lifecycle Management Analyst

HSBC

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Client Lifecycle Management Analyst

Join HSBC and unlock new opportunities in a career that values diversity. HSBC International Wealth and Premier Banking aim to be the preferred international bank for affluent customers, supporting their domestic and international banking needs, as well as holistic wealth management. We offer a premium proposition through Premier Banking and, together with our Global Private Bank, are present in key markets worldwide, providing top-tier asset management and insurance services.

The CLM Analyst is responsible for managing all Client Lifecycle Management tasks related to customer lifecycle events, including:

  1. Onboarding: Analyze, validate, and ensure customer onboarding by reviewing documentation (banking forms, CDD documentation, corroboration), KYC/KYT information, and screening activities.
  2. CDD Modification: Analyze, validate, and register account modifications related to CDD, Tax (FATCA, QI, US PP, CRS), including updating structures, creating persons, registering documents, and managing account activity status within the systems.
  3. PEDR: Complete and manage trigger events, periodic reviews, and event-driven reviews, performing due diligence on KYC/KYT information and screening activities.

In this role, you will:

  • Provide end-to-end operational support to client-facing teams, delivering a first-class client experience while ensuring compliance with internal and external regulations.
  • Support front office staff with all CLM activities for new and existing clients, including:
    • Client engagement
    • Customer onboarding
    • CDD modification management
    • Managing overdue PEDR reviews within thresholds
    • Maintaining quality metrics within thresholds
    • Adhering to CDD guidelines and risk appetite
    • Assessing client risk alignment with the bank's standards
    • Protecting the bank from financial crime exposure

Drive client experience initiatives aligned with CLM’s strategy, focusing on proactive support for relationship managers and maintaining high standards of client service. Ensure fair outcomes for customers and uphold the integrity of financial markets.

#J-18808-Ljbffr
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Lifecycle Marketing Executive/Specialist

Dubai, Dubai Bayut | dubizzle

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Job Description

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a CLM Executive/Specialist, you will be responsible for creating, shaping, and optimizing CLM campaigns (consisting of email, push, in-app and web notifications) while also working with various internal teams to create end-to-end marketing strategies and user lifecycle journey.

In this role, you will:

  1. Develop a strategy to engage, retain and re-engage customers during key milestones of the customer lifecycle segments.
  2. Create and run email, in-app and push notifications; assist in copywriting, email design and user performance of all C2C and B2C campaigns.
  3. A/B Test and optimize CLM campaigns with strategic content, frequency and audience variations.
  4. Work closely with all teams to understand the customer base through insight segmentation and data analysis.
  5. Lead new product features, testing side by side with Product managers and leveraging email marketing & push notifications.
  6. Increase CLM’s traffic & engagement contribution, while maintaining the high quality of relevant and personalized messaging.
  7. Constantly analyze data to plan strategies and execute campaigns.
  8. Build audience, segmentation and testing.
  9. Manage projects and help BI/Tech teams with API based campaigns.

Minimum Requirements:

  1. Bachelor’s degree or BSC from a reputable university.
  2. 3 years of experience in a similar field.
  3. Knowledge of basic digital marketing & advanced CLM tools.
  4. Practical knowledge of digital platforms and some of the CLM tools; Braze, Airship, Lean Plum, Acoustic, Moengage, Twilio, Sendgrid, and SendinBlue (experience with at least one email automation platform).
  5. Understanding of web analytics (experience with Google Analytics is preferred).
  6. Strong understanding of current online marketing concepts, strategies, and best practices.
  7. Strong critical thinking, technical, and data analysis skills.
  8. Strong skills in MS Office Suite (Excel, PowerPoint).
  9. Sharp strategic thinking and ability to translate quantitative & qualitative data/insights into a strong targeted marketing strategy.
  10. Self-motivated & willing to take on new challenges.

Benefits:

  1. A fast-paced, high performing team.
  2. Multicultural environment with over 50 different nationalities.
  3. Competitive Tax-free Salary.
  4. Comprehensive Health Insurance.
  5. Annual Air Ticket Allowance.
  6. Employee discounts at multiple vendors across the emirates.
  7. Rewards & Recognitions.
  8. Learning & Development.

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#UAEBayut

#J-18808-Ljbffr
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Customer Lifecycle Transformation Expert

Dubai, Dubai beBeeActivation

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Job Description

Customer Lifecycle Marketing Specialist

The ideal candidate will design and implement lifecycle marketing strategies to drive customer engagement, cross-sell, and upsell opportunities across all bank products.

Key Accountabilities:

  1. Customer Journey Mapping: Develop detailed customer journey maps for different segments (e.g., expats vs. UAE nationals) across the entire lifecycle, including onboarding, engagement, growth, and retention stages.
  2. Lifecycle Marketing Strategy Development: Build and execute lifecycle marketing strategies focused on optimizing the total relationship of customers with the bank.
  3. Trigger-Based Activation: Implement automated marketing triggers to activate customers at the right moments, using insights from customer data to drive cross-sell and upsell opportunities across products (starting with credit cards and deposits).
  4. Personalization and Customization: Customize offers and communication based on customer segment, lifecycle stage, and channel preference.
  5. Digital Channel Execution: Utilize digital marketing tactics, including email, social media, SMS, and in-app messaging, to engage customers effectively at scale.
  6. CRM Data-Driven Decision Making: Leverage CRM data to drive marketing strategy, segmentation, and campaign execution.
  7. Performance Measurement and Optimization: Set KPIs for lifecycle marketing initiatives and measure the impact on customer engagement, conversion, and retention.
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Full Lifecycle Product Lead

Dubai, Dubai beBeeProduct

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Job Description

The role of Product Manager is a critical position that drives the product roadmap and ensures alignment with business objectives.

As a Product Manager, you will be responsible for translating business needs into actionable user stories and product requirements. This involves collaborating closely with cross-functional teams to optimize key performance indicators such as conversion rates, cart abandonment, and page load times.

The ideal candidate will have a strong technical background and full lifecycle product management experience, with hands-on knowledge of tools like Shopify, JIRA, Figma, and Mixpanel. A deep understanding of UX/UI best practices, stakeholder management, and project execution skills are essential for success in this role.

Key Responsibilities:
  • Develop and drive the product roadmap to meet business objectives
  • Translate business needs into actionable user stories and product requirements
  • Collaborate with Design, Marketing, and Operations teams to optimize key performance indicators
  • Lead A/B testing, gather feedback, and iterate continuously
  • Own the product lifecycle from ideation to launch
Requirements:
  • Strong technical background and full lifecycle product management experience
  • Hands-on knowledge of tools like Shopify, JIRA, Figma, and Mixpanel
  • Deep understanding of UX/UI best practices
  • Strong stakeholder management and project execution skills

Bonus: Familiarity with D2C Middle East market APIs and cloud (AWS/GCP) is highly desirable.

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Aircraft Engine Lifecycle Manager

beBeeAsset

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Aircraft Engine Asset Management Role

We are seeking a seasoned professional to oversee the entire lifecycle of aircraft engines, from acquisition to resale. This role requires exceptional leadership and communication skills, as well as a strong understanding of engine lifecycle management and global supply chain dynamics.

The ideal candidate will have at least 4-5 years of experience in engine spare parts trading, with a proven track record in negotiations, sourcing, and vendor management. Knowledge of V2500 and/or Trent 700 engines is considered a strong advantage.

This is a full-time position that offers excellent opportunities for career growth and development. The successful candidate will be based in Abu Dhabi, UAE, and will work closely with technical, finance, and commercial teams to align asset management strategies.

Key Responsibilities:

  • Evaluate aircraft engines and manage their full lifecycle.
  • Lead the acquisition of engines and spare parts globally, including sourcing, negotiations, and supplier management.
  • Oversee the repair, part-out, and resale of assets to maximize value.
  • Monitor asset performance, market trends, and ensure profitability of trading operations.
  • Collaborate closely with technical, finance, and commercial teams to align asset management strategies.

Requirements:

  • Bachelor's degree in Engineering, Aviation, Finance, or a related field.
  • Minimum 4-5 years of experience in engine spare parts trading (evaluation, purchase, repair, and resale).
  • Strong understanding of engine lifecycle management and global supply chain dynamics.
  • Proven track record in negotiations, sourcing, and vendor management.
  • Knowledge of V2500 and/or Trent 700 engines is considered a strong advantage.
  • Excellent leadership, communication, and stakeholder management abilities.

What We Offer:

  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.
  • Competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your CV and cover letter to us.

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Senior Materials Lifecycle Manager

Sharjah, Sharjah beBeeMaterial

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Job Title

Lead Material Management Systems Administrator is responsible for overseeing the implementation and administration of material management systems across various projects. This role requires extensive experience in managing materials lifecycle activities, including requisitioning, tendering, purchasing, expediting, inspection, allocation, shipping, and surplus management.

This position involves acting as a focal point for the Materials Management System (MMS) in the region. The successful candidate will engage with stakeholders to ensure the successful rollout of the MMS and associated processes, providing guidance on how the systems should be used according to business unit requirements.

The Lead Material Management Systems Administrator will support different functions such as Engineering, Supply Chain, Quality, and Construction with the correct use of the MMS during project execution. Responsibilities include assessing upcoming MMS software versions, liaising with software vendors, and working with other members of the Information Management team on development activities.

Key skills and qualifications include experience in material management lifecycle activities for EPC contracts, extensive experience with Aveva ERM, in-depth technical knowledge of project materials, and involvement in activities associated with the management of electronic data.

Benefits of this role include flexible working arrangements, commitment to diversity and inclusion, competitive salary with regular reviews, and a range of employee benefits such as annual leave, pension scheme, private medical cover, and life insurance.

Join our dynamic team and take on new challenges in the field of material management systems administration. Develop your skills and expertise while contributing to the success of our organization.

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