30 Control Room Operators jobs in the United Arab Emirates

The Control Room Operator will be responsible for monitoring and managing site operations through surveillance systems, communication tools, and reporting mechanisms. The role ensures safety, security, and smooth coordination of activities at the site.

• Monitor CCTV, alarm systems, and other surveillance equipment to detect and respond to security or operational issues.
• Coordinate with security staff, supervisors, and site teams during emergencies, incidents, or irregular activities.
• Maintain accurate logs and prepare incident/shift reports.
• Ensure effective communication via radio/telephone with site personnel and external emergency services when required.
• Respond promptly to alarms, incidents, and system alerts, escalating to management when necessary.

• High school diploma or equivalent; technical training in security, communications, or operations is a plus.
• 2–3 years of experience in a control room/security operations environment.

• Willingness to work in shift rotations (day/night/weekends).
• Must be able to sit for long periods and maintain high concentration.
• Knowledge of site-specific safety and security procedures.

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.

• Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.
• Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on-site security associates and external authorities when necessary.
• Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.
• Monitor and control access to restricted areas of the hotel, including staff-only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.
• Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.
• Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.
• Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.
• Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.
• Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel-specific protocols.
• Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property

• Previous experience in security or control room operations is preferred.
• Proficiency in operating CCTV and other security systems is required.
• Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.
• Ability to stay alert and active during long shifts and respond quickly to emergencies.
• Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.
• Ability to make quick decisions and stay calm in high-pressure situations.
• The role may involve working in rotating shifts, including nights, weekends, and holidays.
• The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore’s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here.

Company Description

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.

The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.

Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options

Job Description

• Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.
• Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on-site security associates and external authorities when necessary.
• Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.
• Monitor and control access to restricted areas of the hotel, including staff-only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.
• Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.
• Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.
• Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.
• Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.
• Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel-specific protocols.
• Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property

Qualifications

• Previous experience in security or control room operations is preferred.
• Proficiency in operating CCTV and other security systems is required.
• Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.
• Ability to stay alert and active during long shifts and respond quickly to emergencies.
• Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.
• Ability to make quick decisions and stay calm in high-pressure situations.
• The role may involve working in rotating shifts, including nights, weekends, and holidays.
• The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.

Additional Information

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

• Monitor all CCTV surveillance systems in real time from the control room.
• Identify and respond to suspicious activities, security breaches, or emergencies.
• Maintain daily logs and incident reports.
• Coordinate with ground staff and emergency services when necessary.
• Ensure all CCTV equipment is functioning properly and report malfunctions.
• Comply with SIRA regulations and internal security protocols.
• Regularly back up footage and maintain accurate records.
• Review archived footage for investigations as required.
• Maintain confidentiality and integrity of all security information.

• Minimum 2 year of experience in ASSD.
• Valid SIRA CCTV Operator License.
• Proficient in operating CCTV equipment and security software.
• Good communication skills (English is mandatory; Arabic is a plus).
• Ability to work in shifts, including nights and weekends.
• Attention to detail and high levels of alertness.
• Strong ethical standards and reliability.
• UAE residency or transferable visa preferred.

• Operate and monitor all ASSD systems including CCTV, access control panels, intrusion detection systems, and alarm management tools.
• Maintain constant surveillance of all designated areas and promptly respond to security alerts or incidents.
• Log and report all suspicious activities, equipment malfunctions, and security breaches in accordance with SOPs.
• Coordinate effectively with on-ground security personnel and emergency services when necessary.
• Perform routine checks to ensure all control room systems are functioning correctly and report any faults immediately.
• Maintain accurate and up-to-date records of incidents, shift reports, and system checks.
• Respond to calls, intercoms, and other communication devices and dispatch field personnel accordingly.
• Follow escalation protocols for any incidents requiring higher authority or emergency intervention.
• Comply strictly with PSBD regulations, site-specific policies, and operational guidelines.
• Participate in regular drills, briefings, and refresher training sessions.

• Valid PSBD License (Mandatory)
• Minimum 1 Year of experience in(ASSD)
• Familiarity with control room operations, CCTV systems, access control, and alarm monitoring.
• Strong communication skills (English required; additional languages are a plus)
• Basic computer literacy (MS Office, report writing, system monitoring tools)
• Ability to stay alert and focused during long shifts
• Professional appearance and behaviour, as per PSBD code of conduct
• Flexibility to work rotational shifts, including weekends and public holidays

• Continuously monitor security camera feeds alarm systems and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.
• Respond to security incidents promptly including disturbances trespassing theft or emergencies. Coordinate with on-site security associates and external authorities when necessary.
• Act as a communication hub for security personnel management and emergency services ensuring the timely and accurate transmission of information during security incidents or emergencies.
• Monitor and control access to restricted areas of the hotel including staff-only areas through keycard systems biometric systems or manual logging of authorized personnel.
• Be prepared to take immediate action during emergency situations including evacuations fire alarms medical emergencies or natural disasters. Ensure emergency procedures are followed and the situation is managed effectively.
• Oversee the functioning of alarm systems and respond to triggered alarms (e.g. fire alarms intrusion alarms panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.
• Maintain accurate logs of all incidents security breaches system malfunctions and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.
• Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.
• Ensure the hotel adheres to all security and safety regulations including local laws industry standards and hotel-specific protocols.
• Assist in training new security control room operators and other hotel associates on security procedures emergency protocols and the use of security equipment.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property

Qualifications :

• Previous experience in security or control room operations is preferred.
• Proficiency in operating CCTV and other security systems is required.
• Strong verbal and written communication skills with the ability to coordinate effectively with team members and external agencies.
• Ability to stay alert and active during long shifts and respond quickly to emergencies.
• Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.
• Ability to make quick decisions and stay calm in high-pressure situations.
• The role may involve working in rotating shifts including nights weekends and holidays.
• The operator will be stationed in a security control room closely monitoring systems and responding to incidents.

Additional Information :

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support training and leadership necessary to excel in your role. Thats why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

Remote Work :

No

Employment Type :

Full-time

Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.

• Continuously monitor security camera feeds, alarm systems, and other surveillance equipment to detect suspicious activity or security breaches throughout the hotel.
• Respond to security incidents promptly, including disturbances, trespassing, theft, or emergencies. Coordinate with on-site security associates and external authorities when necessary.
• Act as a communication hub for security personnel, management, and emergency services, ensuring the timely and accurate transmission of information during security incidents or emergencies.
• Monitor and control access to restricted areas of the hotel, including staff-only areas, through keycard systems, biometric systems, or manual logging of authorized personnel.
• Be prepared to take immediate action during emergency situations, including evacuations, fire alarms, medical emergencies, or natural disasters. Ensure emergency procedures are followed, and the situation is managed effectively.
• Oversee the functioning of alarm systems and respond to triggered alarms (e.g., fire alarms, intrusion alarms, panic buttons). Ensure the security systems are functioning properly and troubleshoot any malfunctions.
• Maintain accurate logs of all incidents, security breaches, system malfunctions, and any actions taken. Prepare daily reports summarizing security activity and incidents for review by management.
• Provide assistance in ensuring guest and associate safety by reporting any unusual activity or potential threats. Offer guidance and instructions to guests or associates during emergencies.
• Ensure the hotel adheres to all security and safety regulations, including local laws, industry standards, and hotel-specific protocols.
• Assist in training new security control room operators and other hotel associates on security procedures, emergency protocols, and the use of security equipment.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property

• Previous experience in security or control room operations is preferred.
• Proficiency in operating CCTV and other security systems is required.
• Strong verbal and written communication skills, with the ability to coordinate effectively with team members and external agencies.
• Ability to stay alert and active during long shifts and respond quickly to emergencies.
• Strong attention to detail and the ability to notice discrepancies in surveillance footage or reports.
• Ability to make quick decisions and stay calm in high-pressure situations.
• The role may involve working in rotating shifts, including nights, weekends, and holidays.
• The operator will be stationed in a security control room, closely monitoring systems and responding to incidents.

Why Join Us:

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

By clicking submit, I consent to the collection of my data in accordance to Ennismore's privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here.

Job Purpose

The Control Room Operator will be responsible for monitoring and managing site operations through surveillance systems, communication tools, and reporting mechanisms. The role ensures safety, security, and smooth coordination of activities at the site.

• Monitor CCTV, alarm systems, and other surveillance equipment to detect and respond to security or operational issues.
• Coordinate with security staff, supervisors, and site teams during emergencies, incidents, or irregular activities.
• Maintain accurate logs and prepare incident/shift reports.
• Ensure effective communication via radio/telephone with site personnel and external emergency services when required.
• Respond promptly to alarms, incidents, and system alerts, escalating to management when necessary.

• High school diploma or equivalent; technical training in security, communications, or operations is a plus.
• 2–3 years of experience in a control room/security operations environment.

• Willingness to work in shift rotations (day/night/weekends).
• Must be able to sit for long periods and maintain high concentration.
• Knowledge of site-specific safety and security procedures.

A senior industrial control systems engineer is responsible for designing, implementing and maintaining security measures for industrial control systems.

• Implement the ICS Hardening Framework including operating system patching, application patching, programmable logic controller firmware upgrades, and network and switch upgrades.
• Design and implement security controls for industrial control systems networks including firewalls, intrusion detection and prevention systems, and other security tools.
• Lead the continuous patching and firmware updates of all operational technology devices.
• Develop and maintain industry-recognized security policies, standards, and procedures for industrial control systems in accordance with best practices and regulatory requirements.
• Conduct risk assessments to identify potential security vulnerabilities and threats to industrial control systems.

• Collaborate with contractors to ensure their qualifications meet specific project requirements.
• Maintain positive relationships with business partners' representatives to deliver operational services, ensure safety, environmental, and cost targets for joint venture plants.