What Jobs are available for Cosmetics Industry in the United Arab Emirates?

The Retail Sales Specialist drives business growth through exceptional customer service and effective sales strategies. This position focuses on identifying customer needs, providing tailored product solutions, and maintaining strong client relationships to achieve company targets. This role offers the opportunity to join a dynamic sales team and contribute to the company's growth while developing your professional skills in a supportive environment. Key Responsibilities
Generate and pursue new sales opportunities
Meet and exceed established sales targets
Manage complete sales cycle from prospecting to closing
Deliver compelling sales presentations
Submit detailed sales reports and market feedback
Provide exceptional customer service and support
Build and maintain strong client relationships
Handle customer inquiries and resolve conflicts professionally
Follow up to ensure customer satisfaction
Communicate company policies regarding payments, returns, and exchanges
Foster repeat business through relationship building Education & Experience
Bachelor's degree, preferably in Engineering
Minimum 4 years of relevant sales experience
Language Requirements
Fluent in English and Arabic (mandatory) Essential Skills
Proven track record in sales
Strong customer service orientation
Excellent negotiation abilities
Advanced problem-solving capabilities
Computer proficiency Personal Qualities
Self-motivated and results-driven
Strong work ethic and integrity
Detail-oriented approach
Adaptable and flexible
Professional appearance
Passionate about sales and customer service
Excellent time management skills #J-18808-Ljbffr

We are looking for enthusiastic and customer-focused Retail Sales Associates with a pleasing personality and proficiency in English to work with premium luxury brands and provide exceptional customer service. 

Responsibilities:

* Greet and assist customers with a friendly and approachable demeanor
* Provide expert advice on high-end products
* Help customers confidently make purchase decisions
* Process transactions accurately and efficiently
* Maintain elegant merchandise displays and ensure stock availability
* Address customer inquiries and resolve concerns with professionalism
* Collaborate with team members to meet and exceed sales targets

Qualifications:

• Previous retail or sales experience is a plus but not required
• Strong communication skills and a pleasing personality that makes customers feel valued
• Positive attitude and eagerness to learn
• Flexibility to work weekends and holidays
  

Perks & Benefits

Competitive salary and bonuses
Employee discounts
Training and opportunities for growth
Friendly and supportive team environment

About The Closet:

The Closet is a leading luxury e-commerce company specializing in pre-owned luxury items. Our mission is to provide our customers with authentic, high-quality luxury products at competitive prices. Committed to customer satisfaction, we have built a loyal and diverse global customer base. As we continue to grow, we are seeking a highly organized and detail-oriented Luxury Retail Sales Associate to join our team.

Responsibilities:

1. Engage with customers in a friendly and professional manner, understanding their needs and providing personalized assistance.
2. Showcase product features and benefits to potential customers, actively promoting sales.
3. Maintain a clean and organized store environment, ensuring product displays are appealing and well-presented.
4. Handle customer inquiries, resolve complaints, and escalate issues when necessary.
5. Collaborate with team members to achieve sales targets and contribute to a positive work atmosphere.
6. Manage basic store operations such as processing shipments/transfers promptly, merchandising the sales floor, maintaining visual standards, and communicating replenishment needs.
7. Demonstrate schedule flexibility and dependability.

Qualifications:

• Arabic speaking skills are a plus.
• Available to join immediately.
• Minimum of 3 years' retail experience is required.
• Excellent communication skills in English.
• Strong negotiation skills with the ability to resolve customer issues and complaints.
• Proficiency in Microsoft Excel and Outlook.
• Excellent oral and written communication skills.
• Customer-centric approach with strong interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Positive attitude, self-motivated, and a team player.

Join Our Team:

If you are passionate about luxury fashion and detail-oriented, we invite you to join The Closet. We offer growth opportunities, professional development, and a supportive environment. As an Order Fulfillment Coordinator, you will ensure seamless order processing and customer satisfaction.

Apply today and help us make luxury accessible to all.

How to Apply:

Please submit your resume and a cover letter explaining your relevant experience and interest in joining The Closet.

Overview

The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager.

• Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs.
• Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience.
• Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships.
• Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands.
• Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty.

• Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers.
• Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers.
• Ensure that personal grooming and appearance reflect the brand image at all times.
• Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand.

• Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor.
• Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines.
• Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement.
• Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently.
• Ensure compliance with health and safety standards, particularly when handling beauty products.

• Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance.
• Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores.
• Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment.

Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

• Job Identification 7032
• Job Category Retail - Sales and Operations

We are seeking a dynamic and experienced professional with at least 3 years of experience in the skincare, cosmetics, or fragrance industry. This role is perfect for someone passionate about beauty products and customer care, with strong language skills and a drive for success.

Key Responsibilities :

Provide expert advice on skincare, cosmetics, or fragrance products.

Deliver exceptional customer service and ensure a positive shopping experience.

Assist with product displays and inventory management.

Stay up-to-date on the latest trends in the skincare, cosmetics, and fragrance industries.

Collaborate with the team to achieve sales targets.

Qualifications :

Minimum of 3 years of experience in skincare, cosmetics, or fragrance.

Strong knowledge of beauty products, skincare regimens, and fragrances.

Fluent in Arabic (essential); English is highly desirable.

Strong communication and interpersonal skills.

Ability to work in a fast-paced, customer-focused environment.

Why Join Us?

Competitive salary and benefits package.

Work in a vibrant and growing industry.

Opportunity to grow and advance within the company.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable it to grow and expand, responding to the changing needs of its customers within the societies in which it operates.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

The Beauty Advisor is primarily responsible for selling products through courteous, friendly, caring, and efficient service, along with accurate and timely execution of merchandise display and promotion. They should exhibit full product knowledge to engage and satisfy customers, impacting sales and driving business growth.

• Recommends appropriate products and highlights Features, Advantages, and Benefits to customers.
• Assists customers in locating, selecting, and purchasing desired products based on preferred brand, variant, and color.
• Utilizes selling techniques such as suggestive selling, upselling, and cross-selling to increase ATV (Average Transaction Value).
• Monitors availability of GOBE products.
• Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages, and pilferages.
• Monitors and updates reports on product shelf life.

• Ensures products on display are replenished as needed with complete shelf tags and price tags.
• Maintains cleanliness and orderliness of the assigned area.
• Adheres to all customer service standards (e.g., Smile and Greet, Offers Basket).
• Addresses all customer queries and needs.
• Resolves customer complaints within the scope of control and according to customer service standards.
• Prepares and sets up store promotions using marketing collateral to communicate offers effectively.

• Monitors weekly price changes and updates shelf and price tags accordingly.
• Displays products following set planograms and guidelines for a specified duration.

• Completes MFP and PDP on time.
• Participates in and implements agreed EES action plans.
• Strictly complies with company policies on attendance, punctuality, conduct, and grooming standards.

• Good knowledge of the fashion/beauty industry and trends, retail operations (stock, VM, systems, cash), and computer skills.
• Empathy, customer service orientation, results-driven, leadership, and problem-solving skills.
• Excellent relationship skills.
• Integrity, trustworthiness, and ability to deal with ambiguity.
• Proactive with a good team spirit and initiative-taking ability.

• Education: High School diploma or Degree (not essential).
• Minimum Experience: 2 to 4 years in retail, focusing on the beauty or fashion sector.

We’re here to provide excellent service, and your contribution can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to confidently demonstrate why this opportunity is right for you. Take the time to craft a personalized CV to boost your visibility. Our global Talent Acquisition team members are assigned to specific businesses to ensure the best matches between talent and opportunities. We consider skills, behaviors, and alignment with our Values of Respect, Integrity, Collaboration, and Excellence.

We are committed to transparency and will review and respond to every application throughout the process.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

Store Safety

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code .
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting .
• Provides customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

Quality

• Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale .

Administrative

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills to be successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge:

Education : High School Diploma or equivalent

Minimum 2 years of Retail Sales experience.

Job-Specific/Technical Skills required to complete the tasks:

• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…#J-18808-Ljbffr