2 121 Counter Sales jobs in the United Arab Emirates

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

• Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures

• Take part in the opening and closing duties in compliance with the norms and internal procedures

• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager

• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book

• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager

• Ensure a clean environment by implementing hygiene practices such as Clean as you go policy and sanitation of the counter display

• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe

• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards

• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers

• Receive and handle cash payments including exchange and money transactions while following the set policies

Desired Candidate Profile

• High School Degree

• 0 - 1 year of experience in customer service

• Fluency in English

• Analytical Thinking: level 1

• Attention to details: level 2

• Change and Adaptability: level 1

• Cultural Awareness: level 1

• Customer Focus: level 1

• Planning and Organizing: level 2

• Teamwork: level 2

Company Industry

• Retail

Department / Functional Area

• Business Development

Keywords

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Job Description - Counter Sales Associate (COU000807)

Counter Sales Associate (

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time.

RESPONSIBILITIES

• Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures.
• Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes.
• Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards.
• Participate in opening and closing duties in compliance with norms and internal procedures.
• Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager.
• Receive and process cash payments, including exchanges and money transactions, in accordance with established policies.
• Place orders for required products through coordination with relevant stakeholders.
• Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers.
• Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book.
• Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display.
• Complete monthly inventory for all disposable items (consumables).

LANGUAGE & TECHNICAL SKILLS

Fluency in English.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in Customer Service, or a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

Organizational Savvy

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Works in a way that basically aligns with the culture.

Demonstrates Self-Awareness

Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time.

RESPONSIBILITIES

• Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures.
• Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes.
• Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards.
• Participate in opening and closing duties in compliance with norms and internal procedures.
• Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager.
• Receive and process cash payments, including exchanges and money transactions, in accordance with established policies.
• Place orders for required products through coordination with relevant stakeholders.
• Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers.
• Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book.
• Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display.
• Complete monthly inventory for all disposable items (consumables).

LANGUAGE & TECHNICAL SKILLS

Fluency in English.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in Customer Service, or a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

Organizational Savvy

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Works in a way that basically aligns with the culture.

Demonstrates Self-Awareness

Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.

Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

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Job Description - Counter Sales Associate (COU000845)

Job Description

Counter Sales Associate (

Description

ABOUT THE COMPANY

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

JOB PURPOSE

The Counter Sales Associate is responsible for selling displayed food items, organizing counter operations, and ensuring all orders are prepared and served on time.

RESPONSIBILITIES

• Greet and serve walk-in customers, providing high-level service through product knowledge and adhering to established procedures.
• Process orders received from waiters, arrange them according to service standards, and ensure timely delivery to customers within designated serving timeframes.
• Receive daily orders, check items against order specifications, display them in the presentation fridge, and maintain regular restocking while upholding hygiene and presentation standards.
• Participate in opening and closing duties in compliance with norms and internal procedures.
• Maintain and report all records, including daily training records, taste panels, and wastage forms. Promptly report any complaints or operational issues to the manager.
• Receive and process cash payments, including exchanges and money transactions, in accordance with established policies.
• Place orders for required products through coordination with relevant stakeholders.
• Receive and prepare takeaway orders, ensuring they are wrapped according to established standards, and accommodate special orders requested by customers.
• Ensure all operational details are clearly communicated to the team as part of maintaining a proper handover process documented in the log book.
• Ensure a clean environment by implementing hygiene practices such as the "Clean as you go" policy and regularly sanitizing the counter display.
• Complete monthly inventory for all disposable items (consumables).

LANGUAGE & TECHNICAL SKILLS

Fluency in English.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in Customer Service, or a similar role.

BEHAVIORAL COMPETENCIES

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, tackles what needs to be done with enthusiasm, working quickly and without undue oversight.

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

Organizational Savvy

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, gains a basic understanding of how to get things done; seeks guidance to understand the organization and to find needed information. Works in a way that basically aligns with the culture.

Demonstrates Self-Awareness

Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. For example, seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.

Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

1. Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures.
2. Take part in the opening and closing duties in compliance with the norms and internal procedures.
3. Maintain and report all records such as the daily training, taste panels, and wastage forms, and report any complaints or operation issues to the Manager.
4. Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book.
5. Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager.
6. Ensure a clean environment by implementing hygiene practices such as the Clean as you go policy and sanitation of the counter display.
7. Process the orders received from Waiters and set them according to serving standards, then ensure they are presented to customers within the serving timeframe.
8. Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge, and replenish regularly while maintaining hygiene and presentation standards.
9. Receive and prepare take away orders, making sure they are wrapped according to standards and take special orders from customers.
10. Receive and handle cash payments including exchange and money transactions while following the set policies.

1. High School Degree
2. 0 - 1 year of experience in customer service
3. Fluency in English
4. Analytical Thinking: level 1
5. Attention to details: level 2
6. Change and Adaptability: level 1
7. Cultural Awareness: level 1
8. Customer Focus: level 1
9. Planning and Organizing: level 2
10. Teamwork: level 2

The Counter Sales Associate plays a pivotal role in our food service operations, tasked with efficiently selling displayed items and maintaining seamless counter processes.

• Selling displayed food items to customers
• Organizing and optimizing counter operations for maximum efficiency
• Ensuring all orders are prepared and served promptly

• Excellent communication and interpersonal skills
• Able to work effectively under pressure and meet deadlines
• Familiarity with food preparation procedures and customer service principles

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated individual who thrives on delivering exceptional results, we encourage you to apply.

We are seeking a dynamic and highly motivated Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining high standards of hygiene and presentation, and working closely with other departments to ensure seamless operations.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

1. Greeting and Serving Customers: Greet and serve walk-in customers in a friendly and efficient manner, providing product knowledge and adhering to set procedures.
2. Maintaining Records: Maintain accurate records of daily training, taste panels, and wastage forms, and report any complaints or operational issues to the manager.
3. Handover Process: Ensure all operation details are clearly communicated to the team through a proper handover process documented in the log book.
4. Order Processing: Process orders received from waiters and set them according to serving standards, ensuring timely presentation to customers.
5. Take-Away Orders: Receive and prepare take-away orders, adhering to presentation standards and handling special orders from customers.
6. Cash Handling: Handle cash payments, including exchange and money transactions, while following set policies.

To succeed in this role, you will need:

1. High School Degree: A high school degree is essential for this position.
2. Customer Service Experience: 0-1 year of experience in customer service is required.
3. Language Skills: Fluency in English is a must.
4. Analytical Thinking: Basic analytical thinking skills are necessary.
5. Attention to Detail: High attention to detail is crucial for this role.
6. Change and Adaptability: Ability to adapt to changing situations is essential.
7. Cultural Awareness: Basic cultural awareness is required.
8. Customer Focus: Strong customer focus is necessary.
9. Planning and Organizing: Basic planning and organizing skills are required.
10. Teamwork: Excellent teamwork skills are essential.

This role offers:

• A competitive salary package
• Ongoing training and development opportunities
• A supportive and collaborative team environment

Please note that:

• This is a full-time position
• Availability for overtime is required
• A valid driver's license is an advantage

Role purpose:

The Counter Sales Engineer assists walk-in customers with sales and general inquiries, ensuring that customer requirements are effectively matched with appropriate solutions while providing support on products and services. The CSE prepares and follows up on quotations to convert inquiries into sales. Additionally, the CSE coordinates delivery schedules and lead time, manages contract payments, and ensures timely invoicing, supporting the Inside Sales Engineer and assigned sales leads.

Key accountabilities:

• Receive and assist walk-in customers for sales and general enquiries.
• Provide accurate and informative product knowledge, addressing customer inquiries and concerns promptly.
• Process customer orders and payments efficiently.
• Actively promote our products and services to customers, identifying their needs and recommending suitable products.
• Accurately prepare quotations based on customer inquiries, ensuring they align with product specifications and pricing.
• Follow up on submitted quotations to convert them into sales, maintaining a strong pipeline of leads.
• Proactively engage with potential customers to build relationships and drive sales.
• Maintain accurate and up-to-date customer records in the CRM system.
• Provide excellent customer service and support to the customers.
• Resolve customer issues effectively and efficiently.
  
• Stay informed about industry trends, competitor activities, and product developments.
• Share insights and recommendations to improve customer satisfaction and sales performance.
  

Required Qualifications:

• Bachelor's degree in Marine Engineering, Naval Architecture, or a related field.
• Strong technical background with the ability to understand and explain complex engineering concepts.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a dynamic sales team.
• Detail-oriented with strong organizational skills.
• Self-motivated and able to work independently.
• Willingness to learn and adapt to new technologies and products.

Required Experience:

• Minimum 3+ years of experience as a Sales Engineer, with a proven track record of success.
• In-depth knowledge and familiarity with the marine industry, including its products and technologies.
• Proficiency in using CRM, ERP software and other relevant sales tools to manage customer relationships and drive sales efficiency.