141 Cpo jobs in the United Arab Emirates

Location:
Dubai

Department:
Product

Reports to:
Founder/Founding Engineer

About Rekbot

Rekbot is an AI-powered recruitment training platform designed to revolutionize how recruiters learn, practice, and perform. Through gamified learning environments, scenario-based training, and data-driven coaching, we help recruitment teams improve performance without burning candidates or clients. Our product roadmap is ambitious, and we're looking for a
Product Specialist
to join us at this critical stage of growth.

The Role

We are seeking a
Product Specialist
to serve as the
bridge between new users and our engineering team
. You'll own the onboarding experience, gather and interpret user feedback, and drive continuous improvements to our UX and UI. Your work will directly impact user adoption, retention, and lifetime value (LTV), ensuring Rekbot becomes a sticky, scalable platform recruiters love to use.

This is a
hands-on product role
that blends user success, product strategy, and UX iteration. You will ensure that every user's journey is engaging, gamified, and tailored to their needs, while aligning feedback with the long-term product roadmap.

Key Responsibilities

• User Onboarding & Engagement
• Act as the main point of contact for newly onboarded users.
• Design and refine onboarding flows that drive early adoption and reduce churn.
• Support users in navigating the platform and maximizing value.
• Feedback & Iteration
• Collect, analyze, and prioritize feedback from users.
• Translate insights into actionable product/UX/UI improvements.
• Partner with design and development teams to implement changes.
• UX/UI Product Strategy
• Fine-tune the existing platform with a scalable, user-centered design strategy.
• Develop gamification mechanics to improve engagement and learning outcomes.
• Create learning journeys tailored to our recruiter demographic.
• Product Growth & LTV
• Identify friction points in the user journey and resolve them.
• Track adoption and retention metrics to inform decisions.
• Drive initiatives to increase LTV and reduce attrition.

What We're Looking For

• 3+ years in a
  Product Specialist, Product Manager, UX Researcher, or similar role
  .
• Strong background in
  UX/UI iteration
  and user research.
• Strong ability to code/program - understand the Dev lifecycle.
• Experience with
  Edtech, and gamified learning products.
• Ability to balance
  short-term feedback-driven fixes
  with
  long-term product vision
  .
• Strong communication skills and empathy for users.
• Familiarity with
  product analytics tools
  (Mixpanel, Hotjar, GA, etc.).
• Passion for learning design, gamification, and user success.

Why Join Us?

• Opportunity to shape a high-growth AI recruitment platform.
• Work directly with the founder and core team on a fast-moving roadmap.
• Contribute to a product that transforms recruiter performance and candidate experience globally.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management (Product Knowledge and Insights)We are seeking a highly motivated and strategic leader to advance insights and performance initiatives across the Security Solution Organization (SSO). This role will be responsible for driving a deep understanding of market dynamics, competitive positioning, product performance, and internal KPIs. By leveraging data and insights, the Director will lead reporting and performance measurement across the SSO product suite—enabling data-driven decision-making, shaping strategic direction, and accelerating value creation.

Key Responsibilities

• Partner closely with Product, Finance, Sales, and Operations teams to evaluate product performance, identify improvement opportunities, and deliver actionable recommendations

• Lead and support initiatives aimed at increasing operational efficiency across SSO activities. Conduct deep product-level analyses to uncover areas for optimization

• Identify and communicate key market trends, evolving customer needs, and growth opportunities aligned with SSO priorities. Leverage data from Services teams (e.g., Insights & Enablement, Customer Success), Product verticals, and regional sources

• Gather insights from internal and external security product experts to enhance product positioning and support market research and trend analysis

• Deliver structured, ongoing competitive analysis to inform strategic decisions, product development, and feature innovation.

• Provide insights and reporting to the SSO Product Council to support product evaluations and prioritization efforts.

• Facilitate regional product discovery workshops and insights sessions in partnership with Product teams to inform development and capture new requirements.

• Contribute to the development of quarterly business reviews for the Business Integration & Excellence team and broader SSO group, ensuring alignment with our Mastercard objectives and transparency

• Define, track, and report on executive-level KPIs and overall SSO performance, ensuring leadership has clear visibility into progress against strategic objectives

Qualifications

• Bachelor's degree in business, Economics, Data Science, or related field (MBA or equivalent is a plus)

• Proven experience in a similar role across product insights, performance management and product research

• Strong analytical and strategic thinking skills, with ability to connect data to business priorities

• Experience managing senior stakeholders and cross-functional teams

• Excellent communication skills, with a talent for storytelling using data

• Experience in consulting or competitive intelligence is highly desirable

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Role Overview:

As a senior product manager, you will own and optimize the customer journey from landing to conversion. This includes marketing technology integrations, landing pages, campaign-driven funnels, product drops, and pre-order experience related feature development.

• Own the marketing and pre-order funnel roadmap: Define and prioritize features and experiments to drive traffic and pre-order conversions.
• Partner closely with growth marketing on campaign integrations, personalized landing pages, A/B tests, referral features.
• Drive product discovery by deeply understanding customer behavior, using insights from analytics, heatmaps, surveys, and qualitative feedback.
• Develop pre-order and drop experiences.
• Collaborate with engineering and design to define requirements, wireframes, user stories, and timelines.
• Work with data science/analytics to build and maintain dashboards, track KPIs (CTR, CVR, CAC, LTV), and iterate based on performance.
• Evaluate and implement martech tools: email/SMS integration, attribution modeling, and product recommendation systems.
• Partner with CRM and performance marketing teams to improve the top-of-funnel effectiveness and increase ROI on paid and organic efforts.
• Champion SEO/SEM, social commerce, and content-driven landing page strategies with measurable outcomes.
• Own experiments and hypothesis-driven development across the pre-order and marketing journey.

Required Skills and Qualifications:

Skills: Strong understanding of growth funnels, conversion optimization, and performance marketing levers.

• 4+ years of product management experience, ideally in consumer tech, fashion, or e-commerce.
• Experience with tools like Segment, Amplitude, Braze, Google Analytics, Mixpanel, VWO/Optimizely.
• Familiarity with pre-order, drops, loyalty, waitlist, and limited-edition sales models.

Benefits:

• Full-time role
• Company employee discounts across all brands
• Medical & health insurance
• Collaborative work environment
• Good vibes work culture

KPIs You'll Influence:

• Landing page conversion rate
• Pre-order conversion rate
• Bounce rate & time-on-site
• Marketing ROI
• Lead to purchase journey time

The Escrow Product Management role is a strategic opportunity within a Wholesale Banking Division.

This is a full-time position that requires strong leadership skills and the ability to work effectively in a team environment.

You will have the support of your colleagues and a strong relationship with your line manager who will trust you with responsibility and recognize good performance.

The role of Product Manager is multifaceted, encompassing various stages of the product lifecycle. Key responsibilities include preparing marketing materials, collaborating with vendors on inventory updates and promotional activities, as well as facilitating coordination among teams.

• Product Coordination
• Vendor Collaboration
• Market Enablement
• Sales Support
• Technical Expertise

To excel in this position, candidates should possess a Bachelor's degree in Business or Engineering and 2-4 years of experience in product management, channel support, or vendor operations. Proficiency in Excel, CRM tools, and presentation software is also required. Additionally, exposure to AV/IT products or distribution environments is highly beneficial for effective performance in this role.

• Add, modify, and delete products on our website, ensuring accurate and up-to-date listings;
• Manage product details, including descriptions, prices, images, and stock levels;
• Ensure product data is accurate, consistent, and aligned with the company's standards;
• Collaborate with the team to support product updates and improvements.

• Experience in product management or similar roles, preferably in an e-commerce environment;
• Strong attention to detail and ability to manage large volumes of product data;
• Familiarity with WooCommerce, OpenCart or other CMS platforms for product management;
• Ability to work independently and efficiently while ensuring accuracy;
• Basic knowledge of HTML or CSS is a plus, but not required.

• A dynamic work environment with opportunities for professional growth;
• A supportive team ready to collaborate and share knowledge;
• Competitive salary based on experience and performance.

• Performance bonuses based on productivity and task completion;
• Opportunities for career advancement within the company.

As a Product Manager, you will play a critical role in ensuring the seamless execution of Takaful sales staff related activities within our organization.

The key responsibilities of this position include:

• Overseeing the end-to-end processing of Takaful applications to ensure all documentation is thoroughly vetted and compliant with regulatory standards.
• Coordinating with the sales team to rectify missing or incomplete information and ensure timely and accurate application submissions.
• Managing and monitoring system uploads of all Takaful cases to ensure seamless workflow and timely business booking.
• Supervising dispatch operations to ensure original applications are securely and promptly sent to the back-office team and providers.
• Handling complex customer service requests, including free-look cancellations, surrenders, reinstatements, and escalated service issues, to ensure high customer satisfaction.
• Liaising with underwriting and sales teams to resolve pending requirements and expedite case closures.
• Maintaining and reviewing daily MIS reports to ensure data accuracy and provide insights for process improvement.
• Ensuring adherence to agreed TATs for all operational activities, including document verification, system logging, and contribution collection.
• Conducting quality checks on submitted applications to ensure accuracy, completeness, and compliance.
• Leading the business booking process to ensure all applications are logged and processed within defined timelines.
• Owning and updating Claims MIS, coordinating with relevant teams to ensure timely resolution and closure of outstanding issues.
• Identifying process gaps and recommending improvements to contribute to operational efficiency and service excellence.

This role requires strong skills and technical knowledge:

• Ability to coordinate various tasks of the event.
• Good understanding of product offerings to proactively adapt to systems/procedure changes within the function.
• Excellent interpersonal and communication skills (verbal and written).
• Result-oriented, self-driven, and highly organized.
• Teamwork skills and project management skills, as well as the ability to work independently.

Prior experience in retail banking or operations is beneficial, with 0-5 years of experience being preferred. We value candidates with unclear seniority for this role.

Title and Summary

Vice President, Product Management - Mastercard Payment Gateway Services (MPGS)

Role and Responsibilities

Responsible for MPGS in the Division and will form a vital link with the MPGS organization. Will be responsible for leading the MPGS team in MEA and, in conjunction with the MasterCard account and market development managers, in identifying opportunities to leverage specific MPGS products, to grow the customer and MasterCard's revenues, while meeting strategic product objectives at the Divisional level.

The MPGS Division Lead serves as senior level contributor in expanding upon current capabilities to improve existing services, particularly in response to regional region trends.

Key Accountabilities of the Role

• Lead a team of Product Sales Specialists in his/her Division, covering each of the product areas (Payment Gateway, Fraud screening and value adding services ) focusing on the key strategic Division objectives with principal emphasis on driving sales, revenue and profitability generation, and product expertise

• Develop a strong understanding of customer needs, customers' product strategy, region conditions, and industry characteristics as they relate to products and platforms offerings

• Serve as senior level contributor in expanding upon current capabilities to improve existing services, particularly in response to regional trends

• Lead the team in developing MasterCard's product strategy for his/her Division as well as with each customer in close coordination with the account teams emphasizing penetration and growth in the region

• Pro-active identification, business case development and prioritization of product initiatives that drive the customer and MasterCard revenues.

• As part of the MPGS leadership team, develop business plans and provide Divisional specific input into product roadmaps

• Communication and coordination with the product development teams to highlight product innovation opportunities emerging within customers, region and among consumers.

• Active participation in the customer planning process led by the account teams

• Coordination with regional implementation support to ensure customers' implementation needs are met.

• Hold self and team accountable for meeting key metrics (in particular MPGS revenue, customer sign-ups, sales pipeline, etc.).

• Provide the Group Head with regular updates on the region's activities and results

• Support the Group Head in recruiting, team building, coaching/developing staff and addressing performance issues, as needed

Profile, Key Requirements and Competencies

• University degree with strong experience in a business development role in the merchant acquiring and or commerce payments industry.

• Deep knowledge of e/m-commerce products and their value to customers

• Proven Leadership in driving business objectives in a matrix environment. Liaise with Senior Management in MasterCard (in Markets/Division/ P1S) to ensure that region strategies and activities are integrated with other parts of the business and align with overall objectives

• Experience with development of strategic business planning. Contribute to business planning at Product Management level to develop the MPGS strategy for the region aligned with Global P&S in Europe.

• Strong project management skills

• Strong quantitative/analytical skills and ability to effectively manage customer data (including region data as well as financials)

• Conceptual thinking

• Negotiation and presentation skills both written and verbal

• Influencing others

• Strong commercial orientation

• Problem solving skills

• People management skills

• Team player

• Fluent in English

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.